Ratings based on 321 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Caesrea

Amazing 5 star hotel near Gallery Lafayette

Posted Jan 28, 2015
Pros: Look, room, service
Location: If you like the gallery la fayette area it is a perfect location
Although the room was not large it was beautiful, comfortable and very well designed. Service superb and location convenient.
3 out of 5
Recommended
for Everyone
by A verified traveler

Albergo molto carino, ideale per lo shopping

Posted Jan 26, 2015
Pros: La posizione
Cons: la sala fitness: ci sono due cyclette ma senza blocco ai pedali, nessun tapis roulant, la sauna fuori uso e la luce del locale si spegne ogni 15 min.
Location: Ideale per lo shopping, a due passi da Galeries la Fayette
Albergo confortevole, centralissimo, ideale per lo shopping, piacevole il bar e il ristorante, peccato la sala fitness poco attrezzata.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom australia

Honeymoon trip

Posted Jan 17, 2015
The Banke was a nice hotel with a good location, close to the metro and a walkable distance to some major tourist points. The hotel breakfast was a bit expensive but there are cafes close by where you can get a reasonable breakfast
2 out of 5
by A verified travelerfrom 東京

陰気なホテル

Posted Jan 5, 2015
Pros: 特になし
部屋は狭く、ロビーは黒ずくめで陰気、スタッフも対応が悪く、居心地は悪い、水回りはまあまあ、トイレの排水も問題なかった
2 out of 5
by A verified travelerfrom 東京

雰囲気も陰気、部屋が極端に狭い

Posted Jan 5, 2015
ロビーも黒ずくめ、陰気な雰囲気でスタッフも対応はよくない。部屋は狭く荷物の置場もないほどだが、トイレの水は流れた
4 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Good hotel but little things let it down

Posted Jan 4, 2015
Beautiful reception, bar and restaurant area. The Reception and Bar staff are very helpful and welcoming but we found on our stay, that the Cleaning staff had very little attention to detail. Dirty glasses were left in the room for 3 days, only one clean towel left on one day, only one bathrobe provided, we ordered room service one evening and individual/small pots of tomato ketchup and Mayo etc were provided but these were already opened and used!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Excellent location. Very good staff.

Posted Jan 2, 2015
Pros: Size and layout of the room (suite). Interesting and appealing decor.
Cons: Very average and uninspiring room service menu. Even a few basics would have improved it. How hard is it to make toasted sandwiches and frites?
Location: Shopping area and opera. Well located for other areas as well
Generally a very good overall experience. Nice welcome, helpful and efficient reception staff. Good facilities.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sg

Excellent service client

Posted Dec 10, 2014
Malgré une isolation phonique mal conçue, les attentions du personnels sont exemplaires. Parfois, les qualités humaines d'un personnel très compréhensif vous font oublier un sommeil perturbé par des nuisances sonores..
5 out of 5
Recommended
for Everyone
by A verified traveler

Trendy hotel and spacious rooms!

Posted Dec 2, 2014
Not only is this hotel trendy, but the rooms are spacious. Finding spacious rooms in Paris is a blessing!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom doha

Quality/price

Posted Nov 26, 2014
It's ok if you want a 4 stars Rive Droite near downtown and not that expensive. If you can spend more then go elsewhere.