Ratings based on 197 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from h
Nice very cleanPosted Sep 24, 2014
Nice clean standard double room Very friendly people Lovely and very yummy breakfast Next to train station and noise didn't get to our room Would highly recommend
for Everyoneby A verified traveler from Canada
Hôtel near the train stationPosted Jul 21, 2014
Pros: Easy to travel each day to Paris
Cons: Breakfast and room clean.
Location: Near by, exept the train station, boring.
Difficult to find. Breakfast desappointing. Shower incorfortable in the mezzanine.
Recommendedby L. Williams from Australia
Great location to Gare de LyonPosted Jul 1, 2014 on Hotels.com
Staff excellent. We arrived early, they prepared our room immediately. Good breakfast. Only downside is no air conditioning. Fans were provided.
for Everyoneby Ann from Lytham Lancs
The staff in the hotel were lovely. Hotel noisy.Posted Jun 15, 2014
Pros: The staff, and the quaintness of the building
Cons: Breakfast service, noise control.
Location: Location good as the station and metro were near by, so we were able to travel to any where we wished.
The hotel was comfortable and the staff most helpful. BUT our room the 1st night was by the stair well so we were kept awake by people slamming the fire door. WE asked to be moved, which reception did , without any hassle . Unfortunately the front of the hotel is right in front of the train station. The noise is loud and constant so we were unable to sleep. The breakfasts were "do it yourself", and were busy and chaotic, with not enough staff to cope . The hotel is very accessable for the metro.
for Getaway With Friendsby dmgolfs from Florida - USA
Great locationPosted Jun 12, 2014 on Hotels.com
Liked the location relative to the various modes transportation, as well as Bercy Park and Village. Disappointed in the limited hours the restaurant was open. Front desk staff was very courteous and helpful.
for Everyoneby Mary Anne from Florida
Friendly & helpful staff.Posted Jun 12, 2014
Pros: Most of the staff very helpful. Excellent location for both the Bercy train station, & Bercy metro stop.
Cons: The bathroom! They could install shower doors.....
Location: Lots of restaurants/ cafés close by. Bercy Village with shopping & more restaurants about a 10 minute walk.
Excellent location. Maybe about a block from the train station in one direction, & perhaps a block from the Metro in the other direction. The drawback to our room was a tub without a shower curtain! Or maybe I should say a tub shower combo without the shower curtain. Interesting. So no matter how careful you are, the bathroom gets wet. I mentioned this to the front desk, & he told me it's ok the maid would clean it. For 4 nights it was adequate, & I guess I would say the location trumped the lack of shower curtain.
for Couplesby M.H from London
Pleasantly surprisedPosted May 27, 2014 on Hotels.com
I stayed here with my girlfriend for a 3 night stay and both of us were surprised at the standard of the hotel. We had read mixed reviews and so were slightly worried however these soon disappeared once we were met by reception and went up to our room. The room was modern and fresh and although facing the railway we realised that the windows were soundproof and so noise didn't affect us. The room did not have air con which was a downfall but there was a fan for use. The room did only have one plug socket which was also a disadvantage. Breakfast was nice and staff helpful but very busy and not enough staff to get round. Nonetheless, we were happy with the service we received. Location was perfect and overall happy with the stay!!
for Personal Eventby Charles from London
Easy access to central locationsPosted May 22, 2014 on Hotels.com
Fine - I was a little apprehensive before arrival having read some of the reviews which have appeared. A room facing the back (and the afternoon sun!) of the hotel minimised any noise problems which have been highlighted. The metro station a few metres from the hotel entrance makes it easy to get around. Also staff very friendly and helpful.
by Josie from Vancouver, Canada
OverpricedPosted May 20, 2014
Pros: The front desk staff were very friendly and helpful at all times! The best part of this hotel.
Cons: Cleanliness, repair the stairs, needs shower curtains, shower head should never be half way up the wall, trim the garden and clean up outside area.
Location: Need to get on Metro which is close by.
Overpriced, dirty and in need of repair. Small rooms, garden view isn't worth the extra cost as garden is overgrown and dirty. Stairs were loose and wobbly! This is a 2 star hotel but at 4Star cost!
by A verified traveler
convenient for Gare du BercyPosted May 7, 2014
Pros: The staff were very helpful and offered 3 other rooms which were no better
Cons: redecoration everywhere
Location: close to station. excellent restaurant is la Biche au Bois
Hotel is very much in need of a makeover. We had a superior room where the curtain were hanging off the window and there was a serious leak from the sprinkler outside of our room.