Ratings based on 119 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
for Everyoneby Anthony from California
Terrible stay at the Hotel de CastiglionePosted Nov 23, 2013
Terrible experience from the begining to the end. This hotel is not worth 4 stars nor the price we paid for the room. Dirty rooms, broken fixtures and unhelpfull staff. Also, the 20 euros extra fee for breakfast is just a joke for the food you get. Stay away!
for Everyoneby Beth from Florida
Great location, location, location!Posted Oct 17, 2013
Pros: The staff had a helpful attitude. The location was great and enabled us to walk every place we wanted to go. It appeared to be a very safe area.
Cons: Upgrade the power or replace mini fridges so they and AC work consistently.
Location: food market, pastry shop, notre dame, rue de rivoli, louvre, seine, saint Chappelle.
Everybody nice and tried to be helpful, however getting a bottle of wine opened for consumption in our room was difficult. The mini fridge in room did not always work. AC did not work on two out of six days. Medication that needed refrigeration was ruined because of language breakdown, but staff tried, it was not deliberate on their part. Room was clean, bathroom very accommodating, showers (two?) were wonderful after a long day.
for Everyoneby AU from Pakistan
Terrible hotel, needs immediate restoration.Posted Oct 11, 2013
Pros: Location is the only plus
Cons: Everything needs restoration
Location: On the most exclusive shopping street in Paris
I will not rely on Expedia anymore for booking hotels, I am moving elsewhere after this experience. This was a terrible hotel, needs restoration. Under no circumstances this was a 4 star hotel. The Ac was dripping water, hence stench in the room, bathroom had mold everywhere, beds were run down, limited tv Chanels (only French), carpet throughout the hotel wornout, terrible coffee for breakfast. When complained about this to the hotel, the response was "we have a very good location, you may pay more and go to a better hotel"
for Everyoneby ohn from NJ
DisappointingPosted Oct 10, 2013
Pros: Very little.
Cons: Get new carpeting - repair elevator - refurnish the room - start renovation at a later hour so as not to disturb the guests.
Location: Great location in the center of Paris within easy walking distanc eof the Lourve.
We had previously stayed there 15 years ago and at that time the Hotel was very good being centrally located in Paris and more than adequate in terms of comfort and cleanliness. Sad to say this time this was not the case. The Hotel had changed for the worse. It was run down and the wall-to-wall carpeting throughout the halls, the lobby and in our room was threadbare, filthy and in many places had completely worn trough to the floorboards. The furniture in our room was substandard being badly chipped, missing knobs on the drawers and was something that you would expect to find in a very cheap motel. The elevator did not work properly and the air conditioning was out in the entire hotel. Part of the hotel was under renovation and the noise from the construction started very early in the morning and would wake us.
for Everyoneby Buddy from NYC
Three star (not Four Star) in a Five Star locationPosted Oct 1, 2013
Pros: The excellent location and the free breakfast buffet and wi-fi connection
Cons: The hallway carpets, lights and the lobb decor!!
Location: Excellent location...high end shops, department stores (1 stop by Metro, could also walk if you want) very close to major tourist attractions.
We liked the excellent location of the Hotel, very central to major must see places in Paris, close to Metro, shopping and restaurants. The free breakfast buffet was a plus!!
for Everyoneby Mery from new york
Ok HotelPosted Sep 18, 2013
It was an experience because everything was walking distance to all my favorite stores and siteseing
for Everyoneby A verified traveler
Very well situated for all the sitesPosted Sep 4, 2013
Very well situated for all the sites - easy to get to by train from the airport
Recommendedby Karla from Dallas
Hotel CordeliaPosted Aug 17, 2013 on Hotels.com
Hotel has a great location, but it needs renovation.
for Everyoneby Mary from London, UK
Great hotel for shopping,relaxing and sightseeing.Posted Aug 5, 2013
Location: fantastic location.
I stayed in the hotel for 2 nights and had a fantastic time, the staff very friendly and helpful , hotel was reasonably clean, and it has a very good access to every where without being noisy and disturbing, I highly recomend it for a short visit to paris.
Recommendedby Jarrod from California
A quality Paris hotel.Posted Aug 4, 2013 on Hotels.com
I have heard from friends about the miserable hotel experiences of staying in Paris. Sharing a bathroom with an entire floor, no A/C, incredibly cramped and small rooms, rude hotel staff, etc. The Castiglione's rooms were a little on the small side if you're used to the hotels in the US. However, they provided with A/C, private bathrooms and showers, and a hotel staff that helped to the best of their abilities. The location surprised me, as it is on the streets of several embassies, and French government buildings. It also had very many high end retail shops on the street as well. The location was near a couple metro- lines and near Rue Madeleine which is a good place to find good cafe's. the location was in the middle of everything I wanted to see, so it was never too much trouble to make a walk to any sight.