Ratings based on 561 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by W from Phila PA

Great location. Wonderful staff.

Posted Apr 19, 2014
Location is excellent. It's literally next to Louvre and thus metro. We walked everywhere. The room is bigger than typical European hotel. Staff are great and friendly. Totally a 5 star hotel.
4 out of 5
Recommended
for Everyone
by DICK from SEATTLE WA

Central Location

Posted Apr 13, 2014
Pros: Location
Cons: Housekeeping Staff not quite up to usual standards.
Location: Everyting you want to do in Paris is a short walk away.
Hotel is close to everything a tourist wants to see in Paris.
Comment from
Jan 16, 2014
Thank you very much for your positive comment following your stay with us. We would be happy to welcome you back again soon ! Warm regards,
3 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Apr 8, 2014
Pros: Location
Cons: Room decor. Tea and coffee making facilities
Location: Louvre, Tuileries, Opera, Grands Magazins, Place de la Concorde easy 15 minutes walk.Other sights (Notre Dame Arc de Triomphe Ivalides walkable)
We have stayed at the hotel before, mainly because of it's great location within walking distance of most of the major sights in central Paris. However, we have found that the standard of decor varies greatly. This time, we had taken an "executive room" which was a great space, with a couch and two easy chairs for a post sight seeing relax. It is clearly time for the room to be refurbished; carpets, furniture and wallpaper are in need of an update.
Comment from
Jan 16, 2014
Thank you for your review. We are happy to read that you enjoyed the true parisian atmosphere of our hotel. However, we have taken good note of your remarks regarding your room. Be sure that your comments helps us to improve our quality of service. We would be very happy to welcome you again in Paris, Warm regards,
2 out of 5
by A verified traveler

Hotel du Louvre overrated

Posted Feb 21, 2014
Pros: Location, location, location. Staff were super.
This isn't really a five star hotel, except insofar as it's a big Hilton chain; it ought to be a 3 or 4 star, but they need to justify 5-star prices. Five star hotels don't reduce the room light to compact fluorescent bulbs--they have the experience and good taste to know better. Real five-star hotels have a desk in the room you can actually sit at, fit your lap-top on, and do your business at, with a real work lamp, plus a comfortable chair to sit down and read or relax in. And the business center is hardly fit for the 21st century, the computer and printer were 10 years old, and oh, by the way, there was a student tourist off the street camping out pretending to sleep there when I went to try to use the printer, but the staff didn't want to disturb him. Whoops--what was I thinking? There was also no air conditioning--only heat. My room opened up onto one of the busiest streets in Paris, so opening the window was not an option. Since it was warm outside during my stay, the room got hotter and hotter, and I was reduced to roasting in my underwear while inside--nothing to do about it, can't turn the heat off, or even down--they were so sorry! The Hotel du Louvre is a big, old, run-down, and dark place that has seen better days. The brasserie is overpriced--you can get a much better meal for less in the streets nearby.
Comment from
Jan 28, 2014
Thank you very much for having taken the time to leave a comment about your stay at the Hotel du Louvre. Please do accept our most sincere apologies for not having met your expectations. I will definitely share your remarks with the Heads of Department concerned and appropriate actions will be taken, in order to avoid such issues in the future, especially in regards to your comments regarding the room. Please rest assured that the comfort and the satisfaction of our guests are our first preoccupations. I thank you for your understanding and for helping us to improve the quality of our service.
5 out of 5
Recommended
for Everyone
by A verified traveler

An unexpected wonderful surprise

Posted Feb 8, 2014
Pros: Approach to customers in providing service and hospitality - from the way staff interacted, down to the comfort level and room design
Cons: Room levels Corridor decor - didn't sync with the rest of the hotel, old scratched and dated
Location: Hopped on the metro, visited the opera, the louvre, Les Halles, La Madeleine; walked across the Seine to the left bank,
Pressed for time and with fingers crossed hoping for the best (we'd already had 8 days in Paris living out of what felt like a shoe box two weeks prior) I made a last minute booking. When we arrived to find the Hyatt, positioned with a view up to the Opera alongside the Louvre, with beautifully large rooms to nicely fit the three of us, a pleasant view of the Louvre facade and pretty quiet thanks to double glazed French doors onto the Rue de Rivoli; we felt we were in heaven! Icing on the cake was the exceptionally friendly and helpful staff (solved /helped with everything) and ease in accessing the metro; plus eating options - whether in the hotel's own restaurant or along Rue St Honore. We were so thrilled by our experience we changed our flights and extended our stay another two nights.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good location

Posted Feb 3, 2014
Upgraded on arrival as our room wasn't ready, we were an hour early. Hotel staff couldn't have been more helpful during our stay and our room was kept very tidy. Only complaint was temperature in the room, very warm and stuffy and the air con didn't seem to make a difference. This wasn't such an issue as we visited during winter. We also had a large window we opened to get some cool air circulating although a bit noisy to keep windows open all the time, wouldn't like to stay here during warmer weather. Otherwise enjoyed our stay, thanks!
5 out of 5
Recommended
for Everyone
by sharron from toronto

Amazing hotel right in the heart of Paris!

Posted Jan 29, 2014
Close to everything with wonderful staff, leave your bad attitude at home and you have the time of your life! Close to metro, louvre, shopping and restaurants.
5 out of 5
Recommended
for Everyone
by Laura from montreal

nice hotel-great location

Posted Jan 27, 2014
really nice hotel, staff is very helpful and pleasant. the best thing about this hotel is the location--we walked everywhere. the metro is right across the street (but under construction until march-april 2014) but the next one is 5 min walk away. many restaurants close by. i would definitely go back!
4 out of 5
Recommended
for Everyone
by Erica from Surfers Paradise

Posted Jan 14, 2014
Location: Right outside the Louvre and Hop on Hop off Bus Stop.
3 out of 5
by BK from Paris

Small room

Posted Jan 8, 2014
Pros: Good service, and kind front desk, reception. Good access to many place.
Cons: Small room and bath tub
Regarding the accessibility I chose this hotel, but the room size is too small.