Ratings based on 976 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Shabby without the chic

Posted Jul 16, 2015
Great location and okay breakfast but not much else. Shabby lobby, no bellman for assistance with the luggage to be found. Stained carpets in room and worn carpets in the hallway. A Hyatt by a very broad definition. The good news is that there was air conditioning that worked. Disappointing all around.
Comment from Hotel Management
Jul 23, 2015 by Fanny Guibouret, Hotel Management
Thank you for taking the time to share your experience on Expedia although I was sorry to read that you were not satisfied by the level of service. For this I apologize and I have shared your comments with the Heads of Departments concerned. Be assured we are indeed planning on a renovation to offer our guests the best possible service, without losing the historical authenticity which gives the hotel its charm. Thank you again for bringing these matters to our attention and helping us improve our services. With my best regards, Fanny Guibouret General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Betuwe

Sublieme centrale locatie, en fantastisch verbl

Posted Jul 13, 2015
Pros: De locatie, de sfeer en het goede verblijf
Location: Alle bezienswaardigheden goed bereikbaar
De ontvangst, de aangeboden upgrade, het buitengewoon hulpvaardig en vriendelijk personeel, het superontbijt en de geweldig kamer, de prachtige locatie centraal- bijna alles lopend bereikbaar- We hebben genoten!!
2 out of 5
by A verified traveler

Very rude Concierge staff

Posted Jun 27, 2015
Concierge staff lost my mail and was very rude about it, wouldn't recommend staying on a business trip at all.
Comment from Hotel Management
Jul 8, 2015 by Fanny Guibouret, Hotel Management
I am sorry about your disappointment which is obviously not the image I wish that you retain of your recent experience at the Hotel du Louvre, a Hyatt Hotel. We do hold the greatest importance to up keeping high guest service levels and thank you for bringing these issues to our attention in order to help us follow up. Please, be sure that we would be happy to welcome you again to provide you a better experience.I hope we will have the opportunity to exceed your expectations on your next stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location to metro and sights

Posted Jun 21, 2015
Excellent staff, room and breakfast buffet. Close to subway and attractions. Bus tour stops close by and plenty of cafe selections.
Comment from Hotel Management
Jul 8, 2015 by Fanny Guibouret, Hotel Management
Thank you very much for your nice comment. We are thrilled to read that our mission excellence was carried out in every aspect trough your stay. Be sure that we would be very happy to welcome you again in Paris !
3 out of 5
by A verified traveler from Baden-Württemberg

Erwartungen leider nicht erfüllt

Posted Jun 7, 2015
Pros: Die gute zentrale Lage
Cons: Zimmer nobler gestalten, ausstatten
Location: direkt am Louvre, die Champs-Elysees ist nicht weit (Triumphbogen), Eifelturm, Notre Dame, alles zu Fuß erreichbar. Flußrundfahrten etc.
Hatte bei einem 5-Sterne Hotel mehr erwartet. Die Zimmerausstattung ist identisch mit jedem 3+-Sterne Hotel. Nur die Preise sind auf 5-Sterne Niveau. Was mich etwas gewundert hatte, vor Ort war es nur noch ein 4-Sterne Hotel. Das Frühstück war reichlich und gut, kann man ja auch erwarten für 30€/Person. Der Vorteil, das Hotel liegt sehr zentral, so dass man im radius von 2-3km alles gut erreichen kann
5 out of 5
Recommended
for Everyone
by A verified traveler

So lovely

Posted May 30, 2015
Lovely hotel, professional, friendly, helpful staff. If you want a high end hotel, this is it. 2 minute walk to louvre museum.
Comment from Hotel Management
Jun 1, 2015 by Fanny Guibouret, Hotel Management
Thank you for your nice comments. We are very pleased that you enjoyed your stay at the Hotel du Louvre, a Hyatt Hotel. Be assured that your feedback will be shared with our entire staff.
3 out of 5
by A verified traveler

Posted May 26, 2015
Hotel is centrally located. The facility is in dire need of some serious love.
Comment from Hotel Management
Jun 1, 2015 by Fanny Guibouret, Hotel Management
We are glad to hear you have enjoyed our great location close to main city attractions. I hope we will have the opportunity to exceed your expectations on your next stay with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

good located in center of town

Posted May 15, 2015
Pros:
The service at the hotel is ok, not better or worse as the average. It is very well located, when you want to stay in center of Paris. The air condition is not modern therefore during the night ac it is very loud. The breakfast is absolutely disappointing, not many fruits, dried egg, for a fresh omelet you can wait about 20 min and you have to pay 30 € for breakfast.
Comment from Hotel Management
Jun 9, 2015 by Fanny Guibouret, Hotel Management
Thank you very much for your review. We are glad to hear you have enjoyed our great location close to main city attractions. We strive to ensure that all guests are enjoying their stay, and regarding this I would like to refer to the breakfast that was not up to your expectations. Rest assured we have taken good note of your comments. We do hope for an opportunity of welcoming you again to our hotel, to demonstrate better the quality of service we aim to provide.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel super bien placé

Posted May 12, 2015
Pros: l'emplacement , le meilleur dans Paris
Cons: c'est un peu usé à certains endroits ( partie commune, ascenseur ..)
séjour professionnel , 2 nuits , emplacement top, personnel très aimable et prévenant , beaucoup de touristes dans l'Hotel ( normal vu le quartier) pratique d'avoir une brasserie dans l'Hotel, chambre propre avec vue sur le Louvre , literie correcte . isolation moyenne sur la rue . parties communes un peu défraichie , faut pas s'attendre à un palace , Un peu vieillot donc dans l'ensemble , mais si il était rénové et astiqué le prix des chambres serait le double au vu de l'emplacement . bon rapport qualité/prix pour le quartier
Comment from Hotel Management
Jun 9, 2015 by Fanny Guibouret, Hotel Management
Merci pour votre commentaire suite à votre séjour à l'Hôtel du Louvre. Nous sommes ravis d'apprendre que l'ensemble de votre séjour à nos côtés vous ait enchanté. Nous serions heureux de vous accueillir à nouveau dans notre hôtel.
2 out of 5
by A verified traveler from los angeles

Very friendly staff.

Posted May 10, 2015
Pros: Location....easy access to everything. Character abounds.
Cons: Rooms are very dated....needs to be upgraded. I've stayed in similar sized rooms in some great cities, but they have always been elegant unlike here.
Location: Louvre,Norte dame, metro, great restaurants....try absinthe for the best food and service at the best price, five minute walk.
Very friendly check in staff.....Fabiana (?) could not have been nicer and she made the long trip to Paris worthwhile. Concierge was also amazingly helpful and unstuffy. The hotel was well located, but we were not greeted at the taxi despite being there for about 3 minutes while we charged the fare...no one approached us in the lobby either to assist with the luggage....I do expect this from a nicer hotel. They did allow us to check in early which was greatly appreciated. The room was supposed to have a king bed per our expedia purchase. It had two twins. It took several hours to get someone up to the room and it turned out to be a cleaning woman when I thought someone was bring a new mattress. She just connected the beds with a Velcro flap, then changed linens, but she was so sweet and I appreciated her. The tv didn't work and a very nice maintenance man came and replaced the remote...he was very friendly. The room itself was tiny with fluorescent lighting which reminds me of a hardware store....unfortunate. The bath was nice however. Closets were tiny tiny. Location was good and very central. I guess ordering via expedia, you should expect an interior room which is what they gave us....only view in this fabulous city was the room across the interior well. It would have been nice to understand this was what to expect as I would have happily paid a little more to face the city.
Comment from Hotel Management
Jun 9, 2015 by Fanny Guibouret, Hotel Management
Thank you very much for your review. We strive to ensure that all guests are enjoying their stay, and regarding this I would like to refer to the services that were not up to your expectations. Rest assured we have taken good note of your feedback. I hope we will have the opportunity to exceed your expectations on your next stay with us.