Ratings based on 857 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom London
Great central locationPosted Jan 24, 2015
We had a fabulous room on the fifth floor with a small balcony that overlooked a square with a palace on the left and the Louvre on the right. The hotel was ideally situated for all the main sights and museums which were within walking distance. We would definitely go again.
by A verified travelerfrom Moscow
Fantastic location, but old and tired hotelPosted Jan 16, 2015
Small and old rooms, poor air conditioning (had to open the window in the middle of winter as it was too hot in the room). Hotel hallways very shabby and dirty. This is definitely not a 5-star experience, not worthy to be in the Hyatt family. Breakfast OK although extremely expensive at 30 Euro.
by A verified travelerfrom london
very old hotel, old facilitiesPosted Jan 11, 2015
great location, however very old hotel. The windows didnt close properly, however we couldn't turn the heating fan on as it made a lot of noise.
for Everyoneby A verified travelerfrom Florida
Great spot. Exhibits "the patina of a by-gone era"Posted Jan 9, 2015
Cons: Looking very worn...carpets, paint. Bedroom we stayed in was quite tiny.
Location: The Louvre, Tuilleries, Angelina's, Le Grand Colbert, The Opera House
Tight quarters. Very helpful staff, though and great location to many tourist sites.
for Everyoneby A verified traveler
Posted Jan 6, 2015
Great Hotel walking distance to most everything. Staff was very helpful.Our room had a view of the Lourve one way and Opra the other.Many Brasseries and Bistros nearby. Would definitely stay here again.
for Everyoneby A verified travelerfrom Scotland
Well located next to the Louvre old world charmPosted Jan 2, 2015
An excellent location is the best feature of this hotel. Staff are friendly and helpful. Rooms lack kettle and tea/coffee making facilities. Kettle and cups did come when requested. Similarly no bath gel shampoo etc. Room cleaning was rushed and lacked attention to detail. Their restaurant and staff are first class. Overall it was adequate and the manager responded well to complaints. More 3 than 5 star
for Everyoneby A verified travelerfrom Manchester
Very well locatedPosted Dec 29, 2014
Overall could not recommend it more. The location is extraordinary, the hotel staff were very helpful. The only issue was the lack of coffee making facilities in the room.
for Everyoneby A verified travelerfrom M
Amazing locationPosted Dec 27, 2014
Outstanding excellent friendly service fabulous central location close to everything.
for Everyoneby A verified travelerfrom JAPAN
メトロ目の前の便利なホテルPosted Dec 25, 2014
by A verified travelerfrom Scottsdale AZ
Good location poor conditionPosted Dec 21, 2014
Cons: Full remodel
Location: Sightseeing, shopping
Excellent location right in the heart of paris. 3 min walking to Louvre. Hotel stuff is great. Unfortunately everything else is terrible. Building is very old and needs remodeling. on the 3 night of our weeklong stay we got a mouse in the room !!!!! Management bumped us up to an executive suite. Suite was spacious but very loud and needs remodeling. Personnel working in the hotel is nice and tries to compensate for the building problems.
Comment from Hotel Management
Dec 22, 2014 by Fanny Guibouret, Hotel Management
Thank you for sharing your comments following your stay in Paris. We apologize for the level of service you experienced on this occasion and will indeed be following up in all areas mentioned, especially concerning your room. We do hold the greatest importance to up keeping high guest service levels and thank you for bringing these issues to our attention in order to help us follow up. We do hope for an opportunity to welcome you again to our hotel under better circumstances. With my best rega