Basic Triple Room | Select Comfort beds, in-room safe, desk, soundproofing

Reviews of Hôtel Elysée Etoile

2 out of 5
Hôtel Elysée Etoile
5, Rue de l'Étoile, Paris, Ile-de-France

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 78 reviews" "
Rating 8 - Good. 31 out of 78 reviews" "
Rating 6 - Okay. 7 out of 78 reviews" "
Rating 4 - Poor. 3 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Nadir, Malden

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Very clean hotel with a great location.
Stayed 6 nights in Feb 2024

4/10 Poor

Leyssy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very well located, at a walking distance to Champs Elysee and the Arc of Triumph, and many restaurants. There is also a metro station nearby which is very convenient. Unfortunately the rooms are too small. There is hardly room to place or open the suitcases, and they were just carry-ons. We were a party of 3 and could not stand up at the same time in that room. I am not kidding. The shower is also extremely small, only suitable for a slim person.
Stayed 1 night in Dec 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for the price in a cool part of Paris
Stayed 1 night in Jan 2024

10/10 Excellent

Aminta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay in Paris. The service was top notch! Now we know where to stay when we come back.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is a bit too cramped for triple stay with 3 bags. Lift can fit 2 people with 2 bags. Nevertheless, the reception is manned 24 hrs a day with excellent staff. Location is walkable to Arc de Triomphe and Champs Elysees Ave.
Stayed 2 nights in Nov 2023

8/10 Good

Keith

Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Lovely little hotel
Pro: The service from the staff was amazing. Very friendly and knowledgeable. Location is amazing. Close to everything and we pretty much walked everywhere. Had food at a Thai on the adjacent street one night which was gorgeous. Cons: The room walls are paper thin. The first two nights were spent in and out of sleep due to the noise from the people in the room next day. I complained after the second night and was thankfully moved to a much more peaceful room. Rooms are small but when you are out all day they are suffice. Some areas do need a touch up but for 2* you can’t go wrong.
Stayed 3 nights in Oct 2023

6/10 Okay

Md

Stayed 2 nights in Oct 2023

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff, the rooms are really small but they were very clean!
Stayed 3 nights in Oct 2023

10/10 Excellent

Graciela

Traveled with family
Liked: Amenities
El hotel está bien ubicado muy cerca del arco del triunfo. El personal es muy amable, está limpio, tranquilo y seguro.
Stayed 3 nights in Sep 2023

8/10 Good

Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing. Emily was great and very friendly. Exceptional service from all staff. My only complaint is that the walls are very thin and you can hear everything from other rooms.
Stayed 6 nights in Aug 2023

10/10 Excellent

Tim

Stayed 1 night in Aug 2023

4/10 Poor

Carla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I requested 2 beds and they gave me 1 bed
Stayed 2 nights in Jun 2023

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

angel

Stayed 3 nights in Feb 2023

10/10 Excellent

Bojana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022

10/10 Excellent

REGINO ISMAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to metro, the very helpful staffs and the location of the hotel. Thank you for the kindness you have shown me and my daughter during our stay.

6/10 Okay

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, courteous, and knowledgeable about Paris. The room was very small, no telephone. The breakfast was continental.
Stayed 3 nights in Aug 2022

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate location
Stayed 1 night in Aug 2022

8/10 Good

Andrew

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location. Really close to the metro stop near the Arc de Triomphe, so easy to get to and within walking distance of many major attractions. Staff is very friendly and helpful. Hotel is older and rooms are on the small side, but everything works, windows are soundproof, and has a/c for hot summer months.
Stayed 2 nights in Jul 2022

10/10 Excellent

anba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are really nice, friendly and very helpful.
Stayed 4 nights in Jul 2022

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room, comfortable beds, and fantastic location
Stayed 2 nights in Jul 2022

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Service
Awesome Service, comfortable room
Stayed 1 night in Jun 2022
Response from Cristina on Jul 5, 2022
Dear Mr David, Thank you for your kind comment. We are happy that you had a nice stay in our hotel. Hope to welcoming you again. Best regards, Cristina

8/10 Good

Dheeraj

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in Jun 2022

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Melih

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, clean and super location
Stayed 4 nights in Nov 2021
Response from Mireille /Chef de Réception on Dec 2, 2021
Dear Guest, Thank you so much for your best arate! We are very pleased that you had a wonderful stay with us Wishing you a very Happy New Year, and hoping to see you back very soon With my kind regards, Mireille Front Office Manager

10/10 Excellent

DAVID CASADO

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
This is a perfect place to walk around the center of Paris, the small rooms have everything you need.
Stayed 2 nights in Oct 2021
Response from mireille/chef de réception on Oct 23, 2021
Dear Guest, Thank you so much for your very positive post! We are all glad that you had a great time with us Hope to see you again next time you come to Paris Kind regards, Mireille Front Office Manager

6/10 Okay

Ryan T

Traveled with family
Liked: Staff & service
Good location, Good for the Price.
Not a bad location. Room was very small, but at least hotel had a lift. Bedroom window blocked noise well, but bathroom window did not.
Stayed 1 night in Sep 2019
Response from mirellle/front office manager on Sep 30, 2019
Dear Ryan, Thank you for your feedback We will take into consideration your remarks, and hope to welcome you again very soon in Paris Kind regards, Mireille

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic central location. Bedrooms small but had everything we needed. Shower was AMAZING! Staff were friendly and helpful. Would stay here again if visiting Paris.
Stayed 4 nights in Feb 2019
Response from mireille/chef de réception on Mar 9, 2019
Dear Guest, What else to say... than a big thank you for your super positive post!! We really hope to welcome you again next time you visit our beaufiful city Regards, Mireille

10/10 Excellent

CLAUDIA APARECIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Todos muito atenciosos, confortavel e localização excellente!
Stayed 5 nights in Nov 2023

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A nossa experiência foi maravilhosa… O hotel é muito bem localizado, os funcionários são atenciosos e prestativos, o atendimento foi sensacional… O único porém são os quartos bem pequenos mas voltaríamos a nós hospedar, com toda a certeza…
Stayed 4 nights in Jun 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima Localização. Funcionários atenciosos. Limpeza excelente.
Stayed 3 nights in Apr 2023
Response from Eduardo on Jun 2, 2023
Dear Eduardo, First of all, we would like to thank you for the timeyou have given us. We are happy to read that you liked your location. We aredelighted to see the quality of welcome of all our staff was pleasant to you.The Élysée Etoile team.

10/10 Excellent

Silke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal an der Rezeption war ausgesprochen zuvorkommend, freundlich und hilfsbereit. Alle konnten ausgezeichnet Englisch. Wir durften außerdem schon um 11:30 Uhr einchecken, was nicht selbstverständlich ist. Die Lage ist super, direkt in einer Seitenstraße am Arc de Triomphe, zwei Metrostationen liegen in unmittelbarer Nähe. Das Frühstück war für 10€ p. P. (Kinder essen gratis mit) gut und wirklich günstig. Das Zimmer war zwar für 3 Personen klein, aber die Betten bequem, Tageslichtbad, sehr gute Beleuchtung. Es war alles da, was man braucht. Wir können das Hotel uneingeschränkt weiterempfehlen.
Stayed 3 nights in Apr 2023
Response from Reception on Jun 2, 2023
Dear Slike, First of all, we would like to thank you for the time youhave given us. We are happy to note that you appreciated all of our servicesand that our hotel has brought a positive point to your stay. We would bedelighted to welcome you very soon.The Élysée Etoile team.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette und zuvorkommende Bedienung. Gute Lage. Kommen gerne wieder.
Stayed 2 nights in Feb 2023
Response from Reception on Jun 2, 2023
Dear Roy, First of all, we would like to thank you for the time youhave given us. We are delighted to note that the quality of reception of ourstaff as well as our location has been pleasant to you. We would be happy towelcome you back to our side.The Élysée Etoile team

8/10 Good

Didier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien La ubicación y la amabilidad de la gente Solo las sábanas ocasionaban picazón no pude dormir
Stayed 1 night in Nov 2022

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le petit déjeuner était vraiment bien trés bon buffet trés varier .
Stayed 1 night in Oct 2022

8/10 Good

Louis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le service
Stayed 5 nights in Oct 2022

8/10 Good

Carole

Stayed 1 night in Oct 2022

10/10 Excellent

Roxanne

Stayed 2 nights in Oct 2022

10/10 Excellent

Monica

Stayed 3 nights in Sep 2022

8/10 Good

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Cristina on Sep 12, 2022
Good morning,Thank you for your posisitive note.It was a pleasure to have you with us.We are looking to welcoming you a next time.Kind regards

8/10 Good

YASSER OMAR CASTRO

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación, excelente limpieza y personal muy agradable. El aire acondicionado no servía, si visitas el hotel en temporada de calor será un pequeño horno.
Stayed 4 nights in Aug 2022

6/10 Okay

Karina

Traveled with partner
Liked: Staff & service, property conditions & facilities
Good location
Stayed 4 nights in May 2022

10/10 Excellent

gloria graciela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para quedarse muy seguro y comodo
Stayed 1 night in Apr 2022

10/10 Excellent

Areli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

ANGELICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper encantados con el hotel! Esta a menos de 5 minutos del Arco del Triunfo y la estación del metro súper cerca. La zona es súper tranquila y segura cerca de todo! El hotel muy bonito y limpio, es chiquito pero la habitación estaba perfecta.
Stayed 3 nights in Apr 2022