Lobby sitting area

Reviews of Hôtel Garden Elysées

4 out of 5
Hôtel Garden Elysées
12 Rue Saint Didier, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1002 reviews" "
Rating 8 - Good. 310 out of 1002 reviews" "
Rating 6 - Okay. 70 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

horacio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located near city center; 5 minutes from Trocadero- Eiffel Tower and 10 min form Arc de Triompe. Nearby restaurants, safe, walkable with connivence stores close by. A winner.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely all round hotel. Staff very friendly. Good location for getting to the metro to see the sights. Very clean and modern. Would highly recommend this hotel to stay in. Perfect boutique hotel.
Stayed 3 nights in Apr 2024
Response from Josiane Blanco - GM - Hôtel Garden Élysée on Apr 23, 2024
Dear Sir, Thank you so much for your wonderful comment and perfect rating!It's fantastic to read that you enjoyed the modernity of our establishment. We place great importance on the cleanliness of our rooms as well as the comfort of our guests.We are particularly proud of our dedicated team, whose kindness and professionalism are always highlighted. We will be sure to pass on your kind words to them.We hope you were able to take advantage of our strategic location, ideal for discovering the charms of the City of Light.We are honoured by your recommendation and the entire team will be delighted to welcome you back for your next visit to Paris.

10/10 Excellent

Tanjari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Randy, Suamico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great..walkable to everything we wanted to see. Great dining near by
Stayed 1 night in Mar 2024

10/10 Excellent

Brooklynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, quiet location with a beautiful garden, delicious breakfast and friendly staff. Easily walkable to the Eiffel Tower and the Arc du Triumph.
Stayed 3 nights in Mar 2024

10/10 Excellent

Woodlyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Hotel Garden Elysees
Stayed 5 nights in Mar 2024

10/10 Excellent

Daniela

Stayed 2 nights in Mar 2024

8/10 Good

Gitta M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all great and the place was walkable to Trocadero. However i booked a junior suite and it is still small i asked if i have a free upgrade and the receptionist told me that since i already book a junior suite they can’t upgrade me. I also got a SMALL bottle of wine which i expected a big one like the other hotels i had with VIP access. With the price i pay i don’t think it’s worth it. I should stayed in the 1st hotel that we had in Paris before we went to Rome it cost less and the rooms where way bigger and that hotel smells good too.
Stayed 2 nights in Mar 2024
Response from LN on Mar 26, 2024
Dear guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff great and appreciated the convenient location near Trocadero.However, we apologize for any disappointment regarding the size of the junior suite you booked. We understand your expectations and regret if the room size did not meet them. It is a regular size for a Parisian property, but it can be different of what you are used to in some other countries. Regarding the request for a free upgrade, please accept our apologies for any confusion caused by our receptionist's response. Indeed the Suite of 35m² was not available that day. We understand that each guest's experience is unique, and we regret that your recent stay did not meet your expectations in terms of value for money. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more satisfying experience in the future. Best regards,

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
While this area does not have a huge selection of restaurants it is close to many things a typical tourist would want to see. The room was very comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Frederic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the hotel was clean our room was spacious and the area was lovely. Hotel is located on a quiet side street but the location is in ideal location close to Eiffel Tower and plenty of restaurants and the train as well.
Stayed 3 nights in Feb 2024

10/10 Excellent

Damien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel in an excellent area of Paris that offered easy access to many nearby restaurants and attractions. The staff were all so helpful and nice. The hotel rooms are comfortable and very clean.
Stayed 4 nights in Feb 2024
Response from LN on Mar 26, 2024
Dear Guest,Thank you for your glowing review! We're delighted you enjoyed our unique style and the vibrant area of Paris we're nestled in. Our team is thrilled to hear they made your stay memorable with their helpfulness and warmth. Clean and cozy rooms are our trademark, and we're glad you found them to your liking.We can't wait to welcome you back for another unforgettable experience in Paris!Best Regards,

8/10 Good

Mehul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff!
Stayed 2 nights in Feb 2024

10/10 Excellent

wolf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sections were great for breakfast.
Stayed 6 nights in Feb 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Garden Elysée has a great location and the staff was wonderful. We arrived early after an overnight flight and they held our luggage so we could start our day. When we returned after dinner it was waiting in our room for us. Fernando the night manager was very helpful and friendly assisting us with area information as well. I highly recommend staying here for comfort, quiet location that is convenient to metro stops as well as walkable to the Eiffel Tower.
Stayed 2 nights in Feb 2024
Response from ln on Mar 21, 2024
Thank you for your glowing review! Providing excellent service and making your stay memorable is our greatest reward! We take pride in our convenient location, which offers both tranquility and easy access to metro stops and iconic attractions like the Eiffel Tower. We look forward to hosting you again for another enjoyable and comfortable stay!

10/10 Excellent

Wilson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were great! They were super accommodating with my needs and the breakfast was delish. We had a great time
Stayed 7 nights in Feb 2024
Response from LN on Feb 19, 2024
What a joy it is to receive such delightful feedback from you! We are so happy to read about your wonderful experience with us. Your kind words serve as a beacon of encouragement for us to continue striving for perfection and we sincerely hope to welcome you back soon.Warmest regards,

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! The hotel was flexible when our plans had to change. The rooms were spacious and very clean. The location is awesome and you can walk to many restaurants and must see locations. The hotel is also very quiet and has a courtyard off the street so it feels very private and secluded. We would definitely recommend staying here!
Response from ln on Feb 19, 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us. We are glad to see that you appreciated our central location, off the street with a private courtyard: a home sweet home in Paris! We truly appreciate your recommendation and look forward to welcoming you back in the future!

10/10 Excellent

Lorraine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Clean tidy,quiet area and helpful staff. Breakfast was delicious and lots to choose from. Good safe area. Not mad busy by a small supermarket just down the road and lots of restaurants within 10 Minute walk.would def recommend and stay again. 30 min drive from Orly airport.
Stayed 3 nights in Feb 2024
Response from LN on Feb 19, 2024
Thank you for your delightful review! We're thrilled to hear that you found our hotel perfect, clean, and well located in a quiet area. It's wonderful to know that you enjoyed our delicious breakfast selection and felt safe in the neighborhood. Your recommendation means a lot to us, and we look forward to welcoming you back again soon.

10/10 Excellent

Harshpreet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this place. Staff especially the night manager is amazing. He helped my husband planning a birthday surprise. His big smile and way he interacted with us is amazing. This hotel is walking distance from eiffel tower. Highly recommended. Lot of good restaurants and other sites are also walkable from the hotel.
Stayed 3 nights in Dec 2023
Response from ln on Feb 19, 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic stay with us and that our night receptionist could assist in making your husband's birthday surprise memorable. We're delighted that you found our location convenient, close to Eiffel tower and many other attractions and restaurants. It was a pleasure hosting you, and we hope to welcome you back soon. Warm regards,

8/10 Good

Mehul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property is great but lacks in space, rooms feel a little crammed together!
Stayed 2 nights in Jan 2024
Response from LN on Jan 30, 2024
Thank you for your feedback. We're glad to hear that you enjoyed our property overall. We offer various room categories with different sizes such as Junior Suite and Suites that might better suit your needs. We hope to welcome you back soon in one of them to give you a higher level of experience with us.

10/10 Excellent

Gemma Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Exactly what we needed. Thank you.
Stayed 3 nights in Dec 2023

10/10 Excellent

NADIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really recommend this hotel
Stayed 3 nights in Jan 2024
Response from Luisa on Jan 22, 2024
thank you Nadia ! hope to welcome you back soon,

8/10 Good

KIRSTY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our 2 night stay in-between 2 Metro stations and walking distance to Eiffel Tower, lots of local restaurants, bar and small supermarket on the same street too. We had a twin room, lovely big modern shower room and the breakfast was super easy and had everything you would want, Would recommend to others and re book for sure! We didn't use the garden as it was a winter stay but in spring / summer it would be a lovely space outside too I'm sure to use. Staff at front desk were super friendly :)
Stayed 2 nights in Jan 2024
Response from Luisa on Jan 22, 2024
Hello Kirsty,Thanks for sharing your experience with us! We are delightful to know that you enjoyed your stay at Garden Elysée hotel and hope to welcome you back for the spring season ;)Regards,

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Luisa on Jan 10, 2024
Thank you Marcos !

10/10 Excellent

gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of few modern hotels w garden, big rooms, great location, private and w great staff
Stayed 4 nights in Jan 2024
Response from Luisa on Jan 8, 2024
Thank you Gregory for your kind review ! We are pleased that you enjoyed your stay with us and hope to welcome you back soon in Paris

6/10 Okay

Victor

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
No AC, small hotel
This hotel is a boutique hotel (small), room service is until 10pm, menu on French so practice your French. If winter time on France, forget about AC, room got really hot and the hotel shutdowns the AC during this time. So, we sleep with open windows, lol. Walking distance to Trocadéro and Arch of Triumph.
Stayed 4 nights in Jan 2024
Response from Luisa on Jan 8, 2024
Dear Victor, Thanks for sharing your feedback with us.Our menu are translated both in French and English in order to be accessible to our foreigner guests. Concerning the AC it is switched off during winter months in order to reduce our ecological footprint. For your next stay,if your room is too hot, please do not hesitate to get in touch with our receptionnists, they will be glad to show you how to turn down the heating. Overall, we hope to welcome you back soon,

8/10 Good

Marcelo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Luisa on Jan 8, 2024
Thank you Marcelo !

10/10 Excellent

Thomas Emmett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel from front desk to behind the scenes they made our stay wonderful. Breakfast Buffett was excellent and a delightful way to start our day. We had easy access to the metro and just a 15 minute walk if we chose closer sights. Would stay here again if the opportunity arises.
Stayed 5 nights in Dec 2023
Response from Luisa on Jan 8, 2024
Dear Thomas, Thank you for taking the time to review your stay at Garden Elysée hotel. We are delightful that you appreciated your stay with us and looking forward to welcome you back in Paris,

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel in good location
Small, comfortable room in a great location. Only issues were you could clearly hear the room next door (talking, phone and shower) and the hairdryer constantly overheating.
Stayed 2 nights in Dec 2023
Response from Luisa on Jan 8, 2024
Dear Matt, Thank you for taking the time to review your stay at Garden Elysée hotel. We are pleased that you enjoyed your comfortable room and the locatio of the hotel, few steps from many parisian landmarks. I am sorry for the issues you encountered wioth the hairdryer : for your next stay do not hesitate to get in touch directly with our reception : my colleagues will be glad to help you ! :) Regards,

10/10 Excellent

BERNARDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time in this hotel. Love the location
Stayed 5 nights in Dec 2023
Response from Luisa on Jan 8, 2024
Thank you Bernardo ! Hope to welcome you back soon,

10/10 Excellent

Marissa

Stayed 4 nights in Dec 2023
Response from Luisa on Jan 18, 2024
Thank you Marissa !

10/10 Excellent

Daniel

Stayed 6 nights in Dec 2023
Response from Luisa on Jan 18, 2024
Thank you Daniel :)

10/10 Excellent

Noelle

Stayed 2 nights in Dec 2023
Response from Luisa on Jan 8, 2024
Merci Noelle :)

10/10 Excellent

Alekh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Luisa on Jan 8, 2024
Thank you Alekh!!

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, nice staff.
Stayed with friends on a trip to Paris. We hung around in the lobby bar a few times, it was great, small but great. Breakfast is fine, rooms a comfortable. Close to subway and restaurants.
Stayed 3 nights in Nov 2023
Response from Luisa on Dec 22, 2023
Dear Paul, Thanks for your review !We are glad that you enjoyed your stay with us, and took advantages of our cosy and intimate lobby. In our lively neighborhood you have many cafés and restaurants where enjoy the French lifestyle. Hope to welcome you back soon in Paris,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Garden-Elysées Is Special
This a wonderful hotel in a great neighborhood. The staff was both helpful and terrific. The hotel made our visit to Paris grand.
Stayed 4 nights in Dec 2023
Response from Luisa on Dec 22, 2023
Thank you Michael for sharing your feedback with us ! We are pleased that you enjoyed the services provided by our professionnal staff. Hope to welcome you back for your next parisian trips,

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service
Nice staff, quite tidy, rooms quite cramped, polyester pillows, one one bottle of water per room. Otherwise, very good value for 16th
Stayed 1 night in Dec 2023
Response from Luisa on Dec 22, 2023
Dear Mark,Thanks for sharing your feedback with us ! We are glad that you appreciated our services and hope to welcome you back very soon,

8/10 Good

Douglas

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. No complaints
Stayed 4 nights in Dec 2023
Response from Luisa on Dec 22, 2023
So glad to read your review Douglas! Hope to welcome you back soon,

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful peaceful garden area to help to help you relax and unwind from hectic day.
Stayed 1 night in Oct 2023
Response from Luisa on Dec 22, 2023
Dear Jessica, I am glad that you appreciated the calm of our hotel, far from the bustle and hustles of parisian life, still walking distance from Arc de Triomphe and Trocadéro. Hope to welcome you back in your parisian oasi,

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Luisa on Dec 22, 2023
Thank you WEI !

10/10 Excellent

HATIM, Orlando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, quiet neighborhood and close to all
Stayed 4 nights in Nov 2023
Response from Luisa on Nov 28, 2023
Thank you Hatim for your kind review :) Hope to welcome you back soon,

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! The staff are so lovely, the place is so chic and clean and in walking distance of everything.
Stayed 1 night in Nov 2023
Response from Luisa on Nov 13, 2023
Thank you dear Susan for this kind review :)We are amazed to know that you enjoyed your stay with us and really hope to welcome you back very soon,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Luisa on Nov 7, 2023
Thank you !

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the Metro and walking to major attractions. ideal area to stay and off the main road, so no traffic sounds.
Stayed 4 nights in Oct 2023
Response from Luisa on Nov 7, 2023
Hello Mark,Thank you for sharing your feedback with us. We are pleased that you appreciated your stay at Garden Elysée hotel, thanks to our location. An ideal area few steps from Eiffel Tower and Arc de Triomphe, but still a quiet street where rest after a long day visiting the city. Hope to welcome you back soon,

10/10 Excellent

Candice, Newbury Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was quiet and not on a main street. The staff was very friendly and helpful.
Stayed 3 nights in Oct 2023
Response from Luisa on Nov 7, 2023
Hello Candice, Thank you for your review ;) We are pleased that you enjoyed our oasis-hotel, hidden from the hustle & bustle of Paris. Hope to welcome you back soon,

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to walk to so many Paris attractions! Very friendly, accommodating staff! We will be back when we return to Paris!
Stayed 3 nights in Oct 2023
Response from Luisa on Nov 7, 2023
Hello Jill, Thank you for sharing your experience with us :) We are pleased to read that you enjoyed visiting Paris from our central location and you appreciated the helpfulness of our welcoming staff. Hope to see you soon for your next parisian stay,

8/10 Good

Yana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained. Room is good size. Distance to Eiffel Tower is good but distance to everything else is pretty far.
Stayed 3 nights in Oct 2023
Response from Luisa on Nov 7, 2023
Goodmorning Yana, Thank you for taking the time to share your experience with us. We are glad that you appreciated the size of our rooms.Our hotel is located in a convenient area, ten minutes by walk from Arc de Triomphe and Eiffel Tower, and less then 5 minutes from many metro station (6 Boissière, 9 Iéna or Trocadéro, 2 Victor Hugo), perfect to easily reach many parisian landmarks. We hope to welcome you back soon in Paris,

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Room was nice and air conditioning worked well…quiet location…it was a very nice stay.
Stayed 6 nights in Oct 2023
Response from Luisa on Nov 7, 2023
Thank you Tammy for your lovely review. We are glad that you appreciated the quiet and the comfort of our rooms. I hope to welcome you back very soon,

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my daughter during a 5 day visit to Paris. Wonderful hotel and staff. Room was clean, comfortable and quiet. Walking to so many eateries, the Eiffel, Arche and subways. The continental breakfast was a plus and the coffee was great! Just wish we had more time! MERCI!
Stayed 5 nights in Oct 2023
Response from Luisa on Oct 20, 2023
Dear Angela, Thanks for your lovely review. We are glad that you enjoyed our central location, and that you and your daughter appreciated both the cleanliness of the hotel and the verious temptation provided for breakfast. We do hope to welcome you back for your next parisian adventures, A bientôt !

6/10 Okay

Kadian

Traveled with partner
Nice hotel, but a bit overpriced for what you get. I have stayed at hubdreds of hotels and am confident that the hotel is much closer to a 3 star hotel than a 4 star hotel. The shower routinely over-flowed water on the floor and the top comforter had a stain on it upon checkin. For the amount I paid, I expected better. The staff was highly responsive however, but I could have the same for far less. The area is highly walkable and accessible to nice venues, so there is tbe upside of location.
Stayed 5 nights in Oct 2023
Response from Luisa on Oct 20, 2023
Dear Kadian, Thank you for taking the time to review your stay at Garden Elysée hotel. We are pleased to read that you appreciated the helpfulness of our staff. The entire team does its best to satisfy our guests.We feel deeply sorry about your disappointment regarding your stay in our property. Nevertheless, we feel sorry we did not meet your expectations. We take good note of your remark regarding the shower ; your comments about the it have been reported to our technical manager who will look into the details to do any amendment if and where required.We hope though to have the pleasure of welcoming you back soon !