Standard Double Room | Premium bedding, memory foam beds, minibar, in-room safe

Reviews of Hôtel Les Deux Gares

Hôtel Les Deux Gares
2 Rue Des Deux Gares, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 106 reviews" "
Rating 8 - Good. 27 out of 106 reviews" "
Rating 6 - Okay. 9 out of 106 reviews" "
Rating 4 - Poor. 4 out of 106 reviews" "
Rating 2 - Terrible. 6 out of 106 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, easy walking distance to Gare de l'Est & Gare du Nord. Fantastic interior design, well kept & clean. Advise against rooms with balconies = over train station = noise. Rooms are small with lots of up-charge items for sale; less generous than other hotels of same star rating in the area.
Stayed 1 night in Apr 2024
Response from The Director on Apr 15, 2024
Dear Madam/Dear Sir,We thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us.Our team strives to ensure a pleasant experience for our customers and ours depends on your satisfaction.Looking forward to welcoming you again,Yours sincerely,

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Mar 2024
Response from The Director on Apr 5, 2024
Dear Madam, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 Excellent

Jeanne

Okay
Stayed 2 nights in Mar 2024
Response from The management on Apr 2, 2024
Dear Madam, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 Excellent

JOHN AND NICOLA

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The direction on Mar 26, 2024
Dear Sir,We thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us.Our team strives to ensure a pleasant experience for our customers and ours depends on your satisfaction.Looking forward to welcoming you again,Yours sincerely,

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at Hotel Les Deux Gares! The interiors are fun and quirky and the rooms are a joy to come back to after a day exploring the city. Staff are polite and helpful and always around. Perfect location for the Eurostar and Montmartre neighbourhood. The Diptyque toiletries were a treat! I didn’t get chance to use the gym or sauna but would love to try it next time. Will definitely be revisit on my Parisian trip.
Stayed 3 nights in Mar 2024
Response from The management on Mar 25, 2024
Dear MadamWe thank you for your comment and are delighted to learn that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Many thanks again and we look forward to seeing you again to share convivial moments together.Sincerely,

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Mar 2024
Response from The management on Mar 22, 2024
Dear Sir, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 Excellent

Mitchell

Stayed 1 night in Mar 2024
Response from The Direction on Apr 2, 2024
Dear Sir,We thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us.Our team strives to ensure a pleasant experience for our customers and ours depends on your satisfaction.Looking forward to welcoming you again,Yours sincerely

10/10 Excellent

kirsty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, lovely staff. V nice breakfast
Stayed 1 night in Mar 2024
Response from The management on Mar 13, 2024
Dear Madam,We thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us, that you found our service and hotel amazing.Our team strives to ensure a pleasant experience for our customers and ours depends on your satisfaction.Looking forward to welcoming you again,Yours sincerely

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights in a superior double room. The size was just right for two people - the bed was comfortable, the room was very clean and quiet, the decor was fun and the addition of diptyque bathroom products was lovely. A number of people have commented on the safety of the area around the hotel. We ate out each night we stayed and felt safe walking back to the hotel after dark, though were sure to stay aware of our surroundings.
Stayed 2 nights in Feb 2024
Response from The management on Feb 19, 2024
Dear Madam,We thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us.Our team strives to ensure a pleasant experience for our customers and ours depends on your satisfaction.Looking forward to welcoming you again,Yours sincerely,

8/10 Good

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Response from DIRECTION on Jan 31, 2024
Dear Madam, Dear Sir, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Direction on Jan 10, 2024
Dear Madam, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

8/10 Good

Janet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel is conveniently located to trains and metro. Room was spacious. Cleaned every day with fresh towels. Did not try the breakfast but a great cafe across from the train station.
Stayed 6 nights in Dec 2023
Response from DIRECTION on Jan 9, 2024
Dear Madam/Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from DIRECTION on Dec 27, 2023
Dear Madam, Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from DIRECTION on Dec 8, 2023
Dear Madam, Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

10/10 Excellent

Emmet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from DIRECTION on Dec 8, 2023
Dear Madam, Dear Sir, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The direction on Nov 16, 2023
Dear Madam, We thank you for your comment and are delighted to learn that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Many thanks again and we look forward to seeing you again to share convivial moments together.Kind regards,

10/10 Excellent

Darren K

Stayed 6 nights in Nov 2023
Response from Direction on Nov 14, 2023
Dear Sir,We thank you for your comment and are delighted to learn that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Many thanks again and we look forward to seeing you again to share convivial moments together.Kind regards,

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel and staff and great central location but of course central city locations also have the noise and dirt that comes with a central city location
Stayed 1 night in Nov 2023
Response from Direction on Nov 14, 2023
Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and staff are friendly and helpful. Unfortunately not the best area as it is between the 2 stations.
Stayed 2 nights in Oct 2023
Response from The Direction on Nov 3, 2023
Dear Sir,We thank you for your comment and for taking the time to share your impressions.We are delighted to read that you liked the comfort of the room as well as the cleanliness and the staff.We regret that the location disappointed you.Our hotel is located in the lively 10th arrondissement, very popular with Parisians for its trendy bars and restaurants, even though the pedestrian street in which it is located and the open view protect it from the noise of the traffic.Furthermore, our establishment is located close to the Gare du Nord (3 minutes on foot), the Gare de l'Est (1 minute on foot) and the next Charles de Gaulle Express (1 minute on foot), which makes it makes it very practical for a majority of our traveling customers.Finally, since the opening of the hotel, we have not recorded any incidents related to security, whether involving our customers or external people.We hope to have the opportunity to welcome you soon,In the meantime,Yours sincerely,

4/10 Poor

Friday, Bronx

Disliked: Staff & service, property conditions & facilities
Unfortunately, would not be staying there on my next trip.
Stayed 5 nights in Oct 2023
Response from The direction on Oct 17, 2023
Dear Madam? Dear Sir, We thank you for your comment which will improve the quality of our services. We regret that your stay was not up to your requirements. Rest assured, however, that customer satisfaction is our priority. In order to identify and correct what you disliked, we would be very happy to speak with you at your convenience. You can reach me at direction@hoteldeuxgares.comThis approach will allow us to welcome you in the best conditions during your next stay. The whole team and I remain at your disposal, Looking forward to the pleasure of exchanging with you,Yours sincerely,

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from The Direction on Oct 10, 2023
Madam,We thank you for your comment and are delighted to learn that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Many thanks again and we look forward to seeing you again to share convivial moments together.Kind regards,

8/10 Good

Jessie

Stayed 1 night in Sep 2023
Response from Stéphanie on Sep 29, 2023
Dear Madam, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

4/10 Poor

Colin

Stayed 1 night in Sep 2023
Response from La direction on Oct 3, 2023
Bonjour,Nous sommes navrés d'apprendre que votre séjour dans notre établissement n'ai pas été satisfaisant.Nous aurions aimé en savoir davantage sur les raisons de votre mécontentement.Vous pouvez envoyer vos doléances à direction@hoteldeuxgares.comNous sommes encore désolés pour votre séjour.Bien cordialement

10/10 Excellent

Hee Young, seoul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from The Direction on Aug 4, 2023
Dear Madam, dear Sir,We thank you for your comment and are delighted to hear that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Once again, a big thank you and look forward to seeing you again to share moments of conviviality together.Cordially,

10/10 Excellent

Guy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from DIRECTION on Jul 17, 2023
Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Direction on Jul 17, 2023
Dear Madam, The whole team and I thank you for your kind comment. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, really friendly staff. Interesting decor. Very close to two main train stations, lots of good bistros around.
Stayed 1 night in Jun 2023
Response from DIRECTION on Jun 29, 2023
Dear SirWe thank you for your comment and are delighted to hear that you had a good time with us. Your opinion matters a lot to us. This allows us to improve our services and offer you an ever better experience.Once again, a big thank you and look forward to seeing you again to share moments of conviviality together.Cordially

2/10 Terrible

Megan

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
This hotel was ver misrepresented online. The area seemed unsafe. It was just me, a mom, and my young son. . When we first arrived, I asked the receptionist yes, there was another hotel entrance one we entered, seemed like it was in a very sketchy area, and he told me not to worry because they have someone there 24 hours a day which suggested to me that they knew it was not safe. There was a concert DIRECTLY outside our window that sounded like it was INSIDE our room. It was represented as a family friendly hotel online with a friendly staff, accessible snacks and drinks, etc. . We had little to no supplies in our room. No water. We were told we had a full mini fridge and had 2 beers and a coke. I went downstairs and asked reception to buy a water and he argued with me and told me I had a full bar despite my telling him otherwise. I asked if I could buy some water and he angrily said no and go to my room and look again. We felt too unsafe to leave the room. We had an international flight the next day and music was blaring until 11. I asked to move to another room and was told no. At 11, I went down and told them I was checking out and going to another hotel and they refused to refund me and told me I actually owed THEM $5. I said I was not paying anything else and the reception guy tried to lock me in the hotel by locking the main door which they apparently operate after a certain time at night. I insisted he let me out as I had another hotel booked and an Uber outside.
Stayed 1 night in Jun 2023
Response from MY on Jun 23, 2023
Good day Mrs,In response to your comment by being the receptionist in question, I would like to remind you that the whole world practically knows that every June 21, the first day of summer in France, all musical styles are honored through the streets of Paris, any receptionist seeing a customer leaving the establishment asks him to pay the outstanding amount of his bill, your presentation of the facts does not correspond at all to reality, I understand your annoyance by the intensity of the music on the street that night knowing that you were not the only one to suffer it and I confirm that all the customers of our establishment that night asked if I could assign them another quiet room, unfortunately patience was the only solution for all of us customers of this night of June 21 which was the night of the music festival in France.I confirm again that we have a mini bar in the room which you can use the payment of your consumption is added to your room, at no time did you ask me for anything apart from the existence a mini bar in your room.I'm sorry for the loud music that had them that night, unfortunately I had no power to intervene to stop this music.Cordially,The reception

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
A beautiful renovation ruined by very poor maintenance. Our room had an overwhelming smell of mould, damp and cleaning products. There was visible water damage and bubbling paint work. Fortunately we could open the window to air out the smell. Convenient locations for the stations but not much else. You wouldn't like Paris if you spent your whole time here. The TV has a streaming connection box but it doesn't work and the receptionist didn't even know what I was talking about. Bed was comfortable and everything was clean.
Stayed 1 night in Jun 2023
Response from DIRECTION on Jun 19, 2023
Dear Sir,The whole team and I thank you for your comments.Our hotel is located in the lively 10th arrondissement, very popular with Parisians for its trendy bars and restaurants, even though the pedestrian street in which it is located and the unobstructed view protect it from traffic noise.In addition, our establishment is located near the Gare du Nord (3 minutes on foot), the Gare de l'Est (1 minute on foot) and the next Charles de Gaulle Express (1 minute on foot), which makes it makes it very convenient for a majority of our traveling customers.Finally, since the opening of the hotel, we have not identified any incident related to security, whether it concerns our customers or external people.Regarding the room, the whole team and I strive to ensure an experience that meets the expectations of our customers. We have taken note of your comments and will identify the problems. We are delighted that you appreciated our bedding, the cleanliness and the size of the bathroom. In order to ensure quality comfort for our customers, the choice of bedding has been and still is one of our priority concerns and the cleanliness of our establishment is one of our priorities and we strive to maintain quality service. daily.We hope to see you again in our establishment. In the meantime, please accept our best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great looking hotel, too bad for the service
Hotel is conveniently next to Gare du Nord and Gare de l’Est, looks great but staff were not very professional.
Stayed 1 night in Jun 2023
Response from DIRECTION on Jun 19, 2023
Dear Madam,Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us.We do not understand that you had problems with the staff: we would have liked to know more about the subject since our staff is very appreciated. Rest assured that the satisfaction of our customers is our priority.Your comments have been shared with the entire team and will contribute to improving our welcome.However, we hope that this inconvenience will not prevent you from repeating your experience with us. Best regards

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Direction on Jun 15, 2023
Dear Madam,We thank you very much for your feedback about our hotel and we are happy to see that you enjoyed your stay.We hope to see you again here.Best regards

10/10 Excellent

Barbara

Stayed 1 night in Jun 2023
Response from DIRECTION on Jun 15, 2023
Dear Madam, The whole team and I thank you for your kind note. We strive to ensure quality service and remain available to the requirements of our customers. We hope to welcome you soon among us, Yours sincerely,

10/10 Excellent

Sophie

Traveled with group
Liked: Staff & service, property conditions & facilities
A busy location with lost of passers by but a brilliant location for getting around Paris (located between Gare du Nord and Gare du L'est). Rooms are beautiful and very comfortable. Staff were polite and helpful.
Stayed 2 nights in May 2023
Response from Direction on Jun 15, 2023
Dear Madam, So happy to hear that you spent a good time in our hotel. Thank you very much for taking the time to share your impressions. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully designed hotel. You feel like you’re in a film set. Close to Canal Saint Martin and the 2 stations of course
Stayed 1 night in May 2023
Response from Direction on Jun 15, 2023
Dear Madam/Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel offers everything you need for your stay in Paris, a comfortable, clean place to stay with beautiful decor, polite, cheerful and very helpful staff that make you feel welcome and the hotel is placed a short walk from the two main train stations in Paris making getting about a breeze.
Stayed 1 night in May 2023
Response from Direction on May 10, 2023
Dear Madam, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

10/10 Excellent

Sherry

Traveled with family
Liked: Staff & service, property conditions & facilities
Adorable and quaint. Very clean. Friendly staff. Tiny room but comfortable. In-room tea and coffee delish. Breakfast available but schedule didn't allow us to partake.
Stayed 1 night in Apr 2023
Response from The Director on Apr 24, 2023
Dear Madam/Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

10/10 Excellent

Elif, Berlin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place and always come back
Stayed 1 night in Feb 2023
Response from Direction on Mar 28, 2023
Dear Madam/Dear Sir, Thank you very much for taking the time to share your impressions. We are very happy to read that you enjoyed your stay with us. Our team strives to ensure a pleasant experience for our customers and your satisfaction depends on ours. Looking forward to welcoming you again, Yours truly,

2/10 Terrible

CT.

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth the 'Instagrammable' hype ⏤ save your money, which we wasted (during our honeymoon at that). We were pulled in by the website photos and that Luke Edward Hall designed the rooms, but the reality is far from chic. Quite surprising he'd lend his name to a forgettable hotel. The property is located near two train stations, so there's a lot of transient people and neighborhood bustle. There was minimal staff present and the hotel energy felt a bit off; creepy and quiet. The elevator is teeny tiny and sounds and feels like it's on its way out, so we chose to use the stairs except upon arrival and departure with our luggage. The hallways are extremely narrow with dim lighting. Room quality is poor with marks on the walls, a stale and musty smell and zero soundproofing between rooms. Anytime our neighbor left the room we could hear the door open and shut and when water was turned on we could hear it running. Staying at this hotel was such a bad experience, we booked another hotel (Kimpton St Honoré) within four hours of checking in. Although we paid for five nights and weren't going to get a refund, it wasn't worth trying to 'tough' it out. We mentioned to the front desk how our allergies started bothering us shortly after our arrival and we were told it wasn't the hotel's fault. Interesting given our allergies weren't a problem at any other point during our two-week trip, which included two countries and five hotels. Do not stay at this hotel or in the neighborhood

6/10 Okay

Saskia

Stayed 1 night in Dec 2022

4/10 Poor

Nadine, Montreal

Business traveler
Disliked: Staff & service
It was very long before getting my room. Excessive waiting
Stayed 1 night in Dec 2022

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from katherin on Dec 13, 2022
Dear Stephanie.Thank you for taking the time to share your experience with us. What a nice score! Your satisfaction is our priority and we are happy to read that your stay lived up to your expectations. See you soon at the Hotel Les Deux Gares.

2/10 Terrible

Richard

Disliked: Staff & service, property conditions & facilities, room comfort
WARNING - this hotel is unsafe.
This hotel is unsafe. Keys to our room were issued to another guest at 12 midnight and they were allowed to come up to our room and enter it whilst we were in the room asleep. It was terrifying. The front desk gave a watered apology. They said they contacted management about the incident by email but were unable to provide even the full names of the management team. There did not appear to be any procedure with dealing with such an incident, nor an explanation of how a double key could be issued without a back up warning. A hotel should as a base line offer safety and security and should preserve the dignity of its guests - it has failed on all counts. There has been no reply to my emails and an refund has been refused. I am appalled
Stayed 1 night in Oct 2022

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is fantastic but the location was far from a lot of the things to do in Paris. It was a bit loud at night, but expected for a train station hotel.
Stayed 1 night in Oct 2022
Response from Katherin on Oct 27, 2022
Dear Jeremy, We thank you for having chosen the hotel des deux gares for your stay, know that each positive or negative comment allows us to improve on the quality of our service.We hope to see you again soon :)

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for one night.
Stayed 1 night in Oct 2022
Response from Katherin on Oct 19, 2022
Dear Nicky,Thank you for choosing the hotel les deux gares. The entire team would like to thank you for your positive feedback and for taking the time to post this review. We are glad to hear that you had a great experience with us. We hope to welcome you again soon.

6/10 Okay

Piare

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Really beautiful aesthetic. The area around it is very dirty but surprisingly in the Indian part of Paris which was great. The staff wasn't clear enough that we had booked a different type of room on the last day and we lost that opportunity. The gym is very beautiful but smelled not great. Same with the room the smell of humidity was not great. Other than that really beautiful hotel.
Stayed 1 night in Oct 2022
Response from Katherin on Oct 27, 2022
Dear Piare, We thank you for having chosen the hotel des deux gares for your stay, know that each positive or negative comment allows us to improve on the quality of our service. Also, I am sorry to learn that the room you got, was not up to your expectations and sorry for the inconvenience and we hope to gain back your trust in a future reservation among us.

8/10 Good

Crispin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean room, well stocked mini-bar. Despite the proximity of Gare de l'Est - my room had a good view of the platforms - my room was very quiet. Staff were pleasant and helpful. My only criticism is the high price of breakfast (16€).
Stayed 1 night in Sep 2022
Response from katherin on Oct 11, 2022
Dear Crispin,Thank you for choosing the hotel les deux gares.We thank you for this nice feedback, so know that each comment allows us to improve our quality of service.We were delighted to have you with us and hope to see you again very soon .

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Beautiful hotel, lovely staff, gorgeous comfy room, v nice little extras, fantastic location. Would highly recommend.
Stayed 1 night in Aug 2022
Response from Katherin on Oct 11, 2022
Dear Leah, Thank you for choosing the hotel les deux gares.Thank you for your comment. Our staff is always very happy with the satisfaction of our customers. See you soon

10/10 Excellent

Athalie

Stayed 1 night in Aug 2022
Response from katherin on Oct 11, 2022
Dear Athalie,Thank you for choosing the hotel les deux gares. The entire team would like to thank you for your positive feedback and for taking the time to post this review. We are glad to hear that you had a great experience with us. We hope to welcome you again soon.

10/10 Excellent

olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quirky little room nice decor and friendly staff only five mins walk from station
Stayed 1 night in Aug 2022

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, not in the best area but very convenient for train station and easy to get to great locations in Paris
Stayed 4 nights in Jul 2022