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Reviews of Hotel Kyriad Le Bourget Centre-Parc des Expositions

3 out of 5
Hotel Kyriad Le Bourget Centre-Parc des Expositions
134-136 Avenue de la Division Leclerc, Le Bourget, Seine-Saint-Denis

Reviews

7.2

Good

Rating 10 - Excellent. 52 out of 246 reviews" "
Rating 8 - Good. 96 out of 246 reviews" "
Rating 6 - Okay. 53 out of 246 reviews" "
Rating 4 - Poor. 25 out of 246 reviews" "
Rating 2 - Terrible. 20 out of 246 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

scioban

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stop for the Stade De France. Only issue was paid when booked but needed to pay €100 security deposit. I woukd have liked to have been told that in advance.
Stayed 1 night in Oct 2023

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Nadine

Liked: Property conditions & facilities
It was misleading they overcharged for breakfast on the website it states breakfast included
Stayed 4 nights in Jun 2023
Response from KyriadleBourget on Jun 23, 2023
Dear Nadine, Thank you for taking the time to leave us a comment.I am pleased to read that you were satisfied with your stay as a whole. Next time, before booking your room, remember to check your reservation and the advertised rate, as mistakes can happen very quickly. I hope to have the pleasure of welcoming you soon. Sincerely Cyril Sacchetti - Manager 01 48 35 33 18

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the Kyriad, Le Bourget. Very quiet and clean surroundings. It’s within walking distance of the train station and the staff courteous and helpful.
Stayed 3 nights in Jun 2023
Response from KyriadleBourget on Jun 23, 2023
Dear Lynn, Thank you for taking the time to leave us a comment. I am pleased to read your satisfaction with your overall stay and I will be sure to share your review with my entire team who work every day to satisfy our customers. I hope to have the pleasure of welcoming you soon. Yours sincerely Cyril Sacchetti - Manager 01 48 35 33 18

8/10 Good

Thara

Stayed 2 nights in Feb 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Thomas

Traveled with group
Stayed 1 night in May 2022

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking ? Sécurisé pour 8€. Sèche cheveux ? Oui. Jus d'orange pressé ? Oui. Calme ? Oui. Personnel très impeccable, très très aimable et clair dans leurs explications.
Stayed 3 nights in Aug 2021
Response from kyriad on Sep 16, 2021
Cher Ismail, Merci d'avoir pris le temps de partager votre expérience avec nous. Je suis heureux de lire votre entière satisfaction sur note établissement et ses prestations, chaque jour est un défi pour satisfaire au mieux notre clientèle et je ne manquerai pas de partager votre évaluation avec toute mon équipe. J'espère avoir le plaisir de vous accueillir prochainement. Cordialement. Cyril Sacchetti - Directeur 01 48 35 33 18

6/10 Okay

Marc

Business traveler
Liked: Cleanliness, room comfort
Hard times
Despite the Corona pandemic situation. Nice people. Limited service but under the conditions they did well.
Stayed 5 nights in Mar 2020

10/10 Excellent

Dan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it.
Everything was as expected. Clean place, friendly staff. Everything spot on.
Stayed 2 nights in Oct 2019

8/10 Good

DIL

Traveled with family
Liked: Cleanliness, staff & service
It was a pleasant stay. Helpful and friendly staff. Stayed in the hotel twice. I wouldn’t mind staying there again on my next trip. I enjoyed the fact that we had a kettle and complimentary drinks as well as easy access to an iron and hairdryer. Am on the way to book my next stay!
Stayed 3 nights in Aug 2019

8/10 Good

Rajendiran

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in Le Bourget
The location was just ideal for our purpose of vi see it. The room was clean. The staff are extremely helpful. The standard room was little compact.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worse place ever.
This was the worse place k ever stayed in while in Paris area. Customer service was zero. The front desk was arguing and fighting with customer right in front of me. Rooms were durty. Smell was nasty. Carpet dusty and duty. I will never cine here again. Stay away people.
Stayed 3 nights in Jul 2019
Response from Cyril Sacchetti on Aug 13, 2019
Dear guest, Thank you for taking the time to leave your opinion after your stay in our establishment. I am sorry to read your dissatisfaction and apologize for the unpleasant smell, but a simple call to the reception could have fixed everything. We look forward to welcoming you very soon. Sincerely. Cyril Sacchetti-Director

8/10 Good

Hadi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
adequate accommodation for required purpose, very friendly staff
Stayed 2 nights in Feb 2019
Response from Cyril Sacchetti on Feb 24, 2019
Chère Client, Je vous remercie d’avoir pris le temps de partager votre expérience avec nous et je suis ravi de lire votre satisfaction que je ne manquerai pas de partager avec l'équipe. Dans l'attente de pouvoir vous accueillir très prochainement. Cordialement. Cyril Sacchetti - Directeur

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best kriad for texworld
perfect location
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and helpful staff. Nice location. Very helpful in how to get around Paris.
Stayed 6 nights in Jun 2018

2/10 Terrible

Lily, AU

Liked: Cleanliness
Disliked: Staff & service
Unhelpful staff with vending machine eating money
We checked in late as the flight was delayed. We tried to use the vending machine to buy instant risotto for late dinner. We paid twice and only one instant risotto came out. We asked the receptionist and he said that we should check with his colleagues next morning as the vending machine belongs to another company. We asked two other receptionists and they said that you can only get refund from the receptionist who was on duty when it happened. Overall terrible and unhelpful staff experience. At the end they didn't refund me the money from the vending machine for the product we didn't receive. Also on the hotel review they said that it include free shuttle bus to the airport but when we checked with the receptionists they said take the taxi to airport, no free shuttle bus. There are trains that you can take to the airport which will be around 15 minutes walk from the hotel, found those out in the train station.
Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stay away from this hotel
Very low level or services. Internet barely worked. Room very small. Elevator did not work. Entrance to hotel from street was locked and nobody answered the door for 5 minutes at 3pm. Would not recommend this hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good for overnight stay
Was comfortable. A 20 minute walk from the train station. The better commute would be by bus. The rooms were clean and well kept.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Fine hotel, close from the center of Paris by car, very friendly staff on our arrival. You have to be a good driver to go down to the parking as driveways are very tiny. On our departure the woman at the front desk seemed to be a little less experimented, strangely didn't speak french fluently and was keep asking if we had breakfast for the previous days (but it was a one night stay !?!)

8/10 Good

Graham, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel clean and handy for our visit
No issues with staff, they were most helpful and spoke English (my french is not good) clean rooms, breakfast was good. Only small thing was work was being done to upgrade computer network so it was a little noisy before 5pm. I would definitely book again and would recommend. Reception staff most helpful

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

MARIE

Liked: Cleanliness, room comfort
Great!

8/10 Good

Hugh, London & Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities
Good position for exhibition site railway station
Convenient position for local exhibition site and 20 minutes walk from railway station. Room small but adequate for single occupancy. Google would not connect with WiFi as unsafe.

6/10 Okay

Rudal, Dubai

Disliked: Property conditions & facilities, room comfort
Good Hotel if visiting exhibition at Parc des Expo
Hotel is located right opposite Parc Des Exposition/Exhibition centre, walking distance is about 5/7 minutes, Le Bourget RER/Train station is about 10/15 mins walk, Breakfast is good in this hotel, for Dinner/Lunch Indian Restaurant Ashok Samrat(0148672110) is about 10 mins walk opp Le Bourget Airport Museum, excellent service and friendly staff.

6/10 Okay

Bob, US

Disliked: Property conditions & facilities, room comfort
Good overnite sleeping pod
Rooms and Bathrooms are small. If you book for any reason other than airport layover, you'll be disappointed. Good deal for proximity to DeGaulle, however. 1) Plan on 25 Euros each way (22.5 from CDG, metered) BUT, try to call a taxi night before so you wont get excessive rate from front desk taxi arrangement in AM. 2) breakfast is 13 euros; don't bother! BUT if is included in your rate quote, bring print out with you to front desk or they will charge you again. Might stay there again for same purpose

10/10 Excellent

alex, dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Overall well spent money

8/10 Good

Nick, NY

Liked: Staff & service
Near Airport 40 euros by cab
The staff was excellent. The location of the hotel is only usefull if you have an early flight out Of CDG airport otherwise there is nothing to see in the area where this hotel is located.

4/10 Poor

Antonio, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel
I want forget it as soon as posible

10/10 Excellent

Michelle N, Bristol UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
I booked this at the last minute due to snow-caused flight cancellation. Arrived after midnight but check in was fast and courteous. Bed was bit too firm for me but was grateful that at least it wasn't the airport floor! My onward flight was cancelled again next day the very helpful receptionist gave me late checkout and free wifi all day at no charge, printed my boarding passes, and called a taxi for me when I had to go. Having experienced the dreadful customer service of Air France on this trip, it was wonderful to stay in a hotel where such attention to customer care was paramount, I would definitely stay there again.

6/10 Okay

ral_becky

Liked: Cleanliness, property conditions & facilities
Tiny room in suburbs
The room was so small we had to open our suitcase ion the doorway to the room and then had just enough room to open the door to the dinky bath. The shower floor was a foot higher than the floor which would make it impossible for most elderly to use. Way outside the areas that tourists are interested in seeing. Too far from the train station to walk with bags and no shuttle.

6/10 Okay

Verified traveler

It was clean,the bathroom small but clean.
To far from the metro and the airport, noisy . The hotel is ok for the price

8/10 Good

JohnH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CdeG airport overnighter.
Handy location for CdeG Paris Airport, also close to Aerospace Museum at Le Bourget. Train 20 minute walk, RER Le Bourget. Good for overnight stay. Comfortable and clean. Buffet breakfast had limited choice. Staff very helpful, fluent English.

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The main reason my girlfriend and I booked this hotel was because the website said that there was a free transportation shuttle to and from the airport. When we arrived in Paris, we discovered that this was not the case. Because we had planned on just hopping on a shuttle to get there, we were not prepared with a map showing the location of the hotel and had a very difficult time figuring it out due to the language barrier and a lack of WiFi accessibility in the area. To get there by train, we paid 15 euros for two people and then had to walk about 1.5 miles to get there. To get back to the airport by taxi, it was a 40 euro flat rate (about $50) for a 10 minute ride. Not fun when you were expecting free transportation. The room was small, but cute and clean. There was no a/c or ceiling fan but we were given a small desk fan. It wasn't sufficient to cool us or the room. When we opened the window, a cigarette smell filled the room. We couldn't tell if it was coming from an adjacent room or from the street. That was kind of the straw that broke the camel's back and we ended up moving to a different hotel. Overall, I think the Kyriad has something to offer to people looking for an inexpensive room but for the reasons listed above, it wasn't a pleasant experience for us.

2/10 Terrible

nourddine

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Les photos sur le site ne correspondent pas la lréalité Une publicité mensongère. Je ne retourne jamais a cette hôtel.
Stayed 3 nights in Mar 2024

10/10 Excellent

NATHALIE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

François

Stayed 1 night in Dec 2023

8/10 Good

Bernard

Stayed 2 nights in Oct 2023

10/10 Excellent

kerianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien, accueil au top
Un très bon accueil quelque soit la personne qui se trouvait a l'accueil. Une mention speciale pour une des femmes de ménage très a l'écoute malgré que je n'ai pas souhaité de ménage par rapport a la présence de mon chien. Merci
Stayed 4 nights in Sep 2023

10/10 Excellent

Célina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour d'une nuit au top, personnel accueillant et souriant, à l'écoute de ses clients, propreté et literie au top, je recommande! Isolation très bien également
Stayed 1 night in Sep 2023

10/10 Excellent

PARVEZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's ok
Stayed 3 nights in Aug 2023
Response from Kyriad le bourget on Aug 23, 2023
Dear Parvez, Thank you for taking the time to leave us a comment about your stay. I am very pleased to read your satisfaction with your stay and I will not fail to share your assessment and your comment with all my team who work every day to satisfy our customers. I hope to have the pleasure of welcoming you again. Yours sincerely Cyril Sacchetti - Director 01 48 35 33 18

6/10 Okay

Francisco Joao

Stayed 1 night in Jul 2023

10/10 Excellent

Sylvie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

6/10 Okay

Mathieu

Stayed 1 night in Jun 2023

8/10 Good

Béryl

Stayed 1 night in Jun 2023

10/10 Excellent

Eric

Stayed 1 night in Jun 2023

2/10 Terrible

Peggy

Stayed 1 night in Jun 2023
Response from kyriad on Aug 23, 2023
Chère Peggy, Merci d’avoir pris le temps de partager votre expérience avec nous. Je suis navré de constater que notre établissement n’a pas été à la hauteur de vos attentes. J'espère avoir le plaisir de vous accueillir une prochaine fois. Cyril Sacchetti-Directeur 01.48.35.33.18