Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Eastbourne

Great location

Posted Nov 11, 2014
Pros: Immaculate room. Very comfortable. Helpful and polite staff.
Cons: They don't provide milk for tea/coffee which is a shame but a small complaint.
Location: Very close to main train station to visit Versailles. Short walk to Champs Elysees and Arc de Triumph. Close to Lafayette Galleries, restaurants.
We had a great weekend visiting all of the Parisian sites. Weather was a bonus.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 23, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified travelerfrom Roma

Alberdo grazioso con personale accogliente

Posted Oct 19, 2014
Pros: gentilezza personale e posizione strategica(vicino metro)
Cons: parte linguiostica del personale
Abbiamo soggiornato per 2 notti l'albergo è abbastanza nuovo e accogliente, camere pulite un pochino piccole ma accoglienti unico neo essendo un albergo a 4 stelle probabilmente il personale una piccola conoscenza della lingua italiana era gradita
4 out of 5
Recommended
by toto

This traveler left a rating score only Posted Oct 13, 2014 on Hotels.com
3 out of 5
Recommended
for Couples
by A verified traveler

場所は便利。

Posted Oct 9, 2014 on Hotels.com
受付は親切な人もいたが、とても愛想の悪い人もいた。部屋は、アメニティーが前の客の使いかけがそのまま置いてあり、不愉快だった。ベッドメイクも、前日のシーツがそのまま使われていて、不潔感があった。 場所はオペラにもシャンゼリゼにも歩いて行けて、便利なところにある。夜は静かだった。
4 out of 5
Recommended
for Couples
by A verified traveler

Loved it!

Posted Oct 5, 2014 on Hotels.com
A wonderful place to stay in Paris for any purpose. Great manager/concierge, efficient friendly help and advice, great location close to the Opera, Galleries Lafayette and a great neighbourhood where French people live and eat and go to school. Fantastic value.
Comment from Hotel Management
Oct 10, 2014 by Park Lane, Hotel Management
thank you for your comment , looking forword to welcoming you back
4 out of 5
Recommended
by Isabella johanssonfrom Sthlm

Rekommenderas

Posted Sep 17, 2014 on Hotels.com
Superbra service, super städning, frukosten va fransk de vill säga inte jätte mycket att välja på men vi va ju i Paris som sagt. Hotell rummen såg mycket större ut på bilderna än i verkligheten men va jätte bra & passade perfekt för 2pers.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York City

City of Love

Posted Sep 16, 2014
Pros: Close to subway and location in a quiet, upscale part of Paris
Cons: Hot water, towels...
Location: many shops and restaurants near by from walking distance
I stayed at the hotel only few hours but was surprised that taking the shower in the late afternooon there were no hot water. Also no towels except for the robe de chambre. Overall the hotel is very clean, is located in the a very quiet, upscale part of Paris. I enjoyed it.
Comment from Hotel Management
Oct 10, 2014
Thank you for your comment we are sorry about the hot water but there were works going on in all the neighboorhood on the hot water . For the towel we are sorry it was a mistake never hesitate to call the front desk if you need anything at any time regards
3 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Nice area handy for Metro.

Posted Sep 14, 2014
Hotel was quite nice, the reception staff friendly, decent area near to St Augustin Metro and St Lazare station. Just a few niggles - the extractor fan in the bathroom wasn't working and as the room was at the back of the hotel not such a nice view to the backs of other buildings, and a pair of men's underpants and a toilet roll on a rooftop below completed the vista!
Comment from Hotel Management
Oct 10, 2014
thank you for your comment , we are sorry that the room did not pleased you , you could have asked to change if you prefer street view this is always possible regards
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Eau froide!

Posted Sep 12, 2014 on Hotels.com
Pas d'eau chaude, bruyant, pas de poubelle dans salle de bains.petit dej digne d'un resto d'autoroute. Mais personnel sympa!
Comment from Hotel Management
Oct 11, 2014 by Park Lane, Hotel Management
bonjour nous sommes désolé pour les désagrément malheureusement des travaux dans la rue ont coupé momentanément l'eau chaude dans plusieurs immeuble dont le nôtre , pour le petit déjeuner nous servons un buffet américain qui comprend en plus des pains ( 3 sortes ) et viennoiseries (5 sortes) des céréales des pancakes des saucisses ( volaille et au porc) du bacon des oeufs brouilles de la salade de fruits frais des yaourts ( 2 variétes) confitures mile syrop d'érable moutarde ketchup et expresso gratuit tout cela servi par le personnel de l'hôtel si vous n'appréciez pas les buffets il est également possible d'être servi en chambre Cordialement