Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rio de Janeiro

Hotel excelente.

Posted Jun 6, 2015
Hotel em Passeig de Gracia, bairro bem localizado, próximo a Las ramblas e Praça da Catalunha. Café da manhã bom e bicicleta grátis para passear.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muy bien comunicado.confortable.

Posted Apr 28, 2015
Cons: Desayuno un poco mas variado
Location: Muy bien comunicado y con gran oferta hostelera en los alrededores
Calidad - precio muy bien. muy bien comunicado Servicio atento, limpieza buenas.Bastantes detalles en la habitación
Comment from Hotel Management
May 29, 2015 by christophe, Hotel Management
Dear Guest, Thank you for your positive review. Welcoming service is one of our priorities. It will be a pleasure to welcome you again!
5 out of 5
Recommended
for Couples
by Gillian from Chelmford

comfortable hotel

Posted Apr 22, 2015 on Hotels
Comfortable hotel a good base for exploring Paris. Very helpful receptionist
Comment from Hotel Management
May 29, 2015 by Christophe, Hotel Management
Dear guest, thank you for your coment, we are glad to read that you appreciated the staff and the location of our house. See you soon!!
3 out of 5
Recommended
for Families
by Peng Seng from Malaysia

Hotel Stay Review

Posted Apr 20, 2015 on Hotels
The rooms were quite small and noisy as very closed to the busy street in town. Staff are helpful and nice.
Comment from Hotel Management
Jun 20, 2015 by Christophe, Hotel Management
Dear Guest, thank you for your comment all the staff appreciated it. We have different kind of rooms with several sizes. Best Regards
2 out of 5
Recommended
for Families
by Brigitte from Lausanne

A eviter

Posted Apr 19, 2015 on Hotels
Alors que nous avions demandé une chambre au calme nous avons eu une chambre avec vue sur la route et donc le bruit, une deuxième chambre nous a été proposée avec "vue sur cour" mais en réalité nous avions vue sur un mur aux deux fenêtres de cette chambre. Avons repris finalement la première chambre bruyante malgré les fenêtres fermées, climatisation en panne ou inefficace ! Tapis tâche, sale. Douche brinquebalante les portes coulissantes nous sont tombées dessus à 2 reprises. Petit déjeuner trop cher pour l'offre proposée. Pour le le prix d un petit déjeuner et en marchant un peu on petit déjeune à 3 et avec des gros croissants, pains au chocolat,café et jus d orange. Personnel pas forcément toujours sympathique. Hotel déconseillé mauvais rapport qualité/prix.
Comment from Hotel Management
Jun 20, 2015 by Christophe, Hotel Management
Bonjour, nous sommes désolés de lire que votre séjour n'a pas été satisfaisant à tout point de vue, veuillez nous en excuser. Cela ne reflette heureusement pas l'opinion général de nos clients.
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 17, 2015 on Hotels
2 out of 5
Recommended
for Personal Event
by A verified traveler

Disappointing

Posted Apr 7, 2015 on Hotels
The 9th is a great area. About 15 minutes walk from Gare du Nord. Unfortunately the hotel is a disappointment. Tatty foyer. Told I was 'upgraded' to a double but that was what I had booked. Request for a quiet room but put on 1st floor on street side so not quiet especially at 6.30 am. Large bed but duvets too small and two on the bed led to horrendous cramps the first night. Took one off for the following nights but I suspect there was a plastic mattress protector making sleep very uncomfortable. Very small wardrobe with 5 hangers and a damp smell. Missing:proper mugs and glasses,shower cap, fridge, decent quality towels, somewhere to sit (stool and a weird chair provided), VO movie channel, electronic key cards, clean windows and nets. Also noisy guests running and shouting in hallway. Good points: staff lovely, breakfast adequate,heating OK for early April, plenty of lights and power points, Wi-Fi worked most of the time. Not as good as some 3* in the same area. Perhaps less 'free' slippers and water and more attention to detail.
4 out of 5
Recommended
for Couples
by A verified traveler

Bom

Posted Apr 4, 2015 on Hotels
Hotel bom. O quarto que fiquei era muito bom. Espaçoso, calefação funcionando perfeitamente e cama boa. Tudo limpinho e organizado. O elevador do hotel é lento e bem pequeno, mas isso nao atrapalhou em nada minha estadia. A equipe do hotel muito simpática e prestativa. Hotel do lado de uma estação de metro.
Comment from Hotel Management
Jun 6, 2015 by Christophe, Hotel Management
Dear Guest, Thank you for your comment, we are glad to read that you appreciated the comfort and the cleanness of our house. Welcoming service is really important for us. Hoping to welcome you very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Woodbine, GA

Clean, quiet, near the Metro

Posted Mar 29, 2015
Pros: Clean, nice bed, large window, lots of light, good TV/channels, easy access to outlets, free wifi, friendly staff, quiet & safe area
Cons: Shower, and ease of turning on/off bedside lamps. The overhead lights have a switch in the headboard, but they're harsher than the lamps.
Location: Several restaurants & shops very close; metro lines 7, 8, 9, 12 nearby; short walk to oldest chocolate shop in Paris (A la Mère de Famille)
Room 61, top floor. Elevator only runs to 5th, so short flight of stairs. No problem for me. Good: Room was nice, had a full-length mirror, wardrobe, desk, luggage rack, stool, & kettle. A bottle of water was also provided, altho of course tap water in Paris is safe to drink (from Mar. 15-Nov. 15: don't buy water, google "Eau de Paris", go to their site, & click on "Carte des fontaines à boire" to see map of free fountains where you can fill up a bottle). Free wifi, but if you have more than 1 device, you may need more than 1 email address or you can switch which device is connected to wifi as needed (65-second waiting period between connections). It worked perfectly. Bathroom large & clean altho dated. Water pressure was great! Shampoo/body wash was actually pretty good. Cotton swabs provided. Staff speaks multiple languages, very helpful and polite, gave me a map & rundown of landmarks & how to get to them at check-in. Issues: I'm 5'3 (160cm) & could touch the ceiling beams in my room; might be a problem for tall people. Not impressed with the shower. If you turn your back to the spray to soap up/wash your hair, it's easy to bump the knob with your elbow & turn the water cold or off. The other issue was water on the floor. Maybe it was water dripping off the doors, but the amount of water suggested the door seam was leaking. Easily mopped up with foot towel which can be put on the radiator or towel warmer to dry, so no big deal, just annoying. Overall great experience!
Comment from Hotel Management
Apr 9, 2015 by Christophe, Hotel Management
Dear Guest, Thank you for your positive comment. We are happy to know that you appreciated the decoration of your room and the staff. We provide complimentary tea and coffee facilities, as well as a bottle of water upon arrival. In the bathroom, cotton swab, tissues and slippers are offered. We are sorry to learn that you was not satisfied by the bathroom. We hope to welcome you very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Göteborg

Litet hotell med bra läge.

Posted Mar 24, 2015
Litet hotell med bra läge i lungt område och nära till det mesta. Bara nåt kvarter fr två olika tunnelbanestationer, Galleri Lafayette, Operan, Louvren, Marais mm. Väldigt hjälpsam personal som gärna hjälper till med bokningar och olika önskemål. Rummet rent och fräscht. Något slitet i övrigt men det är ju inte i korridoren man ska bo. Har 6 våningar m hissen går bara till 5:e kan ju vara bra att veta.
Comment from Hotel Management
Apr 9, 2015 by Christophe, Hotel Management
Dear Traveler, Thank you for your nice review. All the staff were happy to read it. We are glad that you appreciated the welcoming service, the comfort and the cleanness of the room and the location of our hotel. It will be a pleasure to welcome you. Kind Regards,