Front of property

Reviews of Hôtel Royal Bergère

3 out of 5
Hôtel Royal Bergère
8, Rue Geoffroy-Marie, Paris, Paris

Reviews

7.2

Good

Rating 10 - Excellent. 147 out of 697 reviews" "
Rating 8 - Good. 261 out of 697 reviews" "
Rating 6 - Okay. 182 out of 697 reviews" "
Rating 4 - Poor. 62 out of 697 reviews" "
Rating 2 - Terrible. 45 out of 697 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gracia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always were Nice and very helpfull, thanks You!!
Stayed 3 nights in Mar 2024

8/10 Good

Kolawole

Liked: Staff & service
Convenient
Stayed 1 night in Jan 2024
Response from The reception on Feb 1, 2024
Dear guest,We are happy that your stay in our hotel met your expectations. We hope to see you again!

8/10 Good

ROSA IVETTE

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from The reception on Dec 9, 2023
Dear Rosa Ivette,We are pleased to confirm that you enjoyed your stay in Paris. Thank you for your positive evaluation of our hotel. We hope you will come back!

10/10 Excellent

Antonio Ricardo

Stayed 2 nights in Nov 2023
Response from The reception on Nov 11, 2023
Dear Antonio Ricardo,It's a pleasure for us to know that you appreciated your stay in our hotel. It would be great if you come back soon!

8/10 Good

Joseph

Stayed 3 nights in Nov 2023
Response from La réception on Nov 11, 2023
Cher Joseph,Nous sommes heureux que vous soyez satisfait de votre séjour dans notre établissement. Nous vous remercions pour votre confiance et vous invitons de revenir très bientôt!

8/10 Good

adrien

Stayed 1 night in Nov 2023
Response from La réception on Nov 5, 2023
Cher Adrien,nous sommes heureux de constater que vous êtes satisfait de votre séjour. Nous espérons vous revoir très bientôt!

2/10 Terrible

Ben

Disliked: Amenities, property conditions & facilities
The beds in the room were very old and the mattress was badly broken. Thr springs dug into my back all night and i had one of the worse nights sleep i have ever had in a hotel. The shower was very badly designed so it was difficult to use.
Stayed 1 night in Oct 2023

8/10 Good

Jörg

Stayed 2 nights in Oct 2023
Response from The reception on Oct 29, 2023
Dear Jorg,We are happy to confirm that you are satisfied with your stay in our hotel. Thank you for your high evaluation. It would be great to welcome you again.

8/10 Good

Emiliano-Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the hotel. It’s in a central area of Paris and a lively and interesting neighborhood. The street it is on looked a little run down, as if it has seen better days. Some of the shops and restaurants were closed and boarded up. But, it’s close to A LOT of interesting things that are quintessentially Paris. While the hotel itself offers good amenities, a comfortable bed, a shower and tub, and is quiet from within, I did notice the sound of a lot of truck traffic in the mornings, around 5am. I had a room on level 5 (6th floor) facing the street. This noise was caused by the trash collectors picking up trash. While not unbearable or unusual, I would have appreciated sleeping in a little later. I was able to sleep better as I became more accustomed to the sounds of the neighborhood.
Stayed 7 nights in Oct 2023
Response from The reception on Oct 21, 2023
Dear guest,We are pleased to confirm that you enjoyed your stay in Paris. Thank you for your positive evaluation of our hotel. We hope you will come back!

8/10 Good

PHILIPPE

Stayed 1 night in Oct 2023
Response from La réception on Oct 22, 2023
Cher Philippe,Nous vous remercions pour votre évaluation positive de notre établissement et vous invitons à revenir de nouveau!

8/10 Good

Ivan

Stayed 1 night in Sep 2023
Response from The reception on Oct 4, 2023
Dear Ivan,We are happy to confirm that you are satisfied with your stay in our hotel. Thank you for your high evaluation. It would be great to welcome you again.

10/10 Excellent

Katriina

Stayed 5 nights in Sep 2023
Response from The reception on Oct 4, 2023
Dear Katriina,We are happy that your stay in our hotel met your expectations. We hope to see you again!

8/10 Good

yannick

Stayed 2 nights in Sep 2023
Response from La réception on Sep 30, 2023
Cher Yannick,Merci pour votre évaluation positive. Nous serons ravis de vous accueillir de nouveau!

6/10 Okay

KANGHO

Stayed 4 nights in Sep 2023
Response from The reception on Sep 28, 2023
Dear guest,Thank you for your evaluation of our hotel. We hope you had a nice stay with us.

10/10 Excellent

Pernille

Stayed 3 nights in Sep 2023
Response from The reception on Sep 16, 2023
Dear Pernille,We are happy that your stay in our hotel met your expectations. We hope to see you again!

8/10 Good

jean charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from La réception on Sep 10, 2023
Cher Jean Charles,Nous sommes heureux que vous soyez satisfait de votre séjour dans notre établissement. Nous vous remercions pour votre confiance et vous invitons de revenir très bientôt!

8/10 Good

Kolawole

Liked: Cleanliness, staff & service, amenities
Nice and convenient area.
Stayed 1 night in Sep 2023
Response from La réception on Sep 9, 2023
Cher client,Nous vous remercions pour votre évaluation positive de notre établissement et vous invitons à revenir de nouveau!

2/10 Terrible

Eva

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location of the property was great. The area is lovely. The staff were helpful and friendly. The accomodation was small and not suitable for 3 people/ you could barely fit in the shower/ it was very misrepresented in the booking app. The room appeared dirty. It is not a 3 star- it barely skims a 2 star- it was the last hotel of a 5 week stay and it was the worse- I stayed in 2 star hotels which were bigger, better and cleaner. There were other 3 star hotels on the same street and even the entrances looked better, and they were cheaper. The front of the hotel looked old and dilapidated. So very disappointed.
Stayed 2 nights in Jul 2023
Response from The reception on Jul 29, 2023
Dear Eva,We are very upset that our hotel didn't meet your standards.We hope that you enjoyed Paris!

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent on the budget hotel. Excellent location. Ben at the front desk was always helpful and willing to provide me with tips and advises on the best way to reach a tourist destination within the city. Ben is an amazing person with a great attitude for customer service. Thank you 🙏
Stayed 5 nights in Jul 2023
Response from The reception on Jul 15, 2023
Dear Francisco,It's a pleasure for us to know that you had a wonderful stay in our hotel. We hope you will come back!

8/10 Good

Christian

Stayed 5 nights in Jul 2023
Response from La réception on Jul 15, 2023
Cher Christian,Nous sommes heureux que vous soyez satisfait de votre séjour dans notre établissement. Nous vous remercions pour votre confiance et vous invitons de revenir très bientôt!

2/10 Terrible

Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

6/10 Okay

Kolawole

Disliked: Cleanliness, staff & service, property conditions & facilities
Convenient location, walking distance from Gare du Nord.

6/10 Okay

Julien

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Jul 2023

6/10 Okay

Joanna

Stayed 2 nights in Jun 2023

10/10 Excellent

zheni

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this Hotel it’s very clean , safe and near to all atracciones turísticas .
Stayed 2 nights in Jul 2023
Response from The reception on Jul 8, 2023
Dear Zheni,All our team thanks you for your positive feedback. We are looking forward to seing you again!

10/10 Excellent

Mayra Nallely

Stayed 3 nights in Jun 2023
Response from The reception on Jul 8, 2023
Dear Mayra,We are pleased to confirm that your stay in our hotel met your expectations! It would be nice to welcome you again.

10/10 Excellent

takayoshi

Stayed 1 night in May 2023
Response from The reception on Jul 8, 2023
Dear guest,Thank you for your high evaluation of our services. The well-being of the clients is our goal!

6/10 Okay

Shankha, Jamaica

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front staff was mostly helpful. Very small hotel and hotel room, barely any amenities.
Stayed 3 nights in Jun 2023

8/10 Good

LAN

Stayed 1 night in Jun 2023
Response from The reception on Jul 20, 2023
Dear Lan,Thank you for your high evaluation of our services. We will be happy to welcome you again!

4/10 Poor

Agnès

Stayed 1 night in Jun 2023

6/10 Okay

Angela

Stayed 3 nights in Jun 2023

10/10 Excellent

Greta

Stayed 2 nights in Jun 2023
Response from The reception on Jun 22, 2023
Dear Greta, Thank you for your positive evaluation. It's a pleasure to read that you are fully satisfied with your stay in our hotel. We hope you had a great time in Paris!

4/10 Poor

Karen

Stayed 9 nights in Jun 2023

10/10 Excellent

Jesston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to metro, market, pharmacy and cafes
Stayed 3 nights in Jun 2023
Response from The reception on Jun 22, 2023
Dear Jesston, Thank you for your positive feedback. We hope you had a great stay in Paris and will come back!

8/10 Good

benoite

Stayed 1 night in Jun 2023
Response from La réception on Jun 18, 2023
Chère Benoite,Merci pour votre évaluation positive. Nous serons ravis de vous accueillir de nouveau!

10/10 Excellent

Lukas

Stayed 5 nights in Jun 2023
Response from The reception on Jun 18, 2023
Dear Lukas,We are happy that your stay in our hotel met your expectations. We hope that you had great time in Paris and will come back soon!

10/10 Excellent

SANDRINE

Stayed 3 nights in Jun 2023
Response from La réception on Jun 16, 2023
Chère Sandrine,Nous sommes ravis de constater que vous avez apprécié votre séjour dans notre établissement. Ce serait un plaisir pour nous de vous accueillir de nouveau!

8/10 Good

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was ok. Iggy the night receptionist was polite and nice to us. Bathroom a little small but normal for old buildings in Paris. Very convenient location to visit Paris.
Stayed 6 nights in Jun 2023
Response from The reception on Jun 14, 2023
Dear Beatriz,We are glad to read that you are fully satisfied with your stay in our hotel and with our night receptionist. We hope that you had great time in Paris and will come back soon!

6/10 Okay

justine

Stayed 2 nights in Jun 2023

2/10 Terrible

Jason

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
What I liked was there were quite a few pastry shops within walking distance of the hotel. What I didn't like: -The shower was smaller than the shower found on a most cruise ships. -No Air-conditioning. My fault for assuming. However we were left with a fan that didn't work. Hotel manager told my wife to open the window and he will pick up another one tomorrow. -We had to keep the window open for the 3 days there. Between the lady screaming last night and police cars driving by with sirens on sleep was not possible.
Stayed 3 nights in Jun 2023
Response from The Manager on Jun 9, 2023
Dear guest,Unfortunatelly, I did not have the chance to see you during your trip.Sorry that the fan was Out of order, but our Night Receptionnist did give you a replacement one within one hour.Yes, we do not have AC, like 70% of Paris hotels ...Warm days are not so commun.. If it is a equipment needed for you , you could find hotels with higher budget that offer it, for your next stay in our beautiful City. We wil be glad to welcome you another time, when weather is not too hot.

8/10 Good

Reine

Stayed 5 nights in May 2023
Response from The reception on Jul 20, 2023
Dear Reine,Thank you for your high evaluation of our services. We hope you enjoyed your stay in Paris!

8/10 Good

elizabeth

Stayed 4 nights in May 2023
Response from The reception on Jun 4, 2023
Dear Elizabeth,Thank you for the high evaluation. We are glad to confirm that you enjoyed your stay with us. That is our goal!

8/10 Good

Aurelie

Stayed 3 nights in May 2023
Response from La réception on May 21, 2023
Chère Aurélie,Merci pour votre évaluation positive. Nous serons ravis de vous accueillir de nouveau!

6/10 Okay

Paul

Stayed 1 night in May 2023

6/10 Okay

Oeyvind

Stayed 5 nights in May 2023

8/10 Good

ISABELLE

Stayed 1 night in May 2023
Response from La réception on May 17, 2023
Chère Isabelle,Merci pour votre évaluation positive. Nous serons ravis de vous accueillir de nouveau!

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from The reception on May 17, 2023
Dear Dorothy,We are happy that your stay in our hotel met your expectations. We hope that you had great time in Paris and will come back soon!

10/10 Excellent

Tatyane

Stayed 4 nights in May 2023
Response from The reception on May 11, 2023
Dear Tatyane, Thank you for your positive evaluation. We hope you had a great stay in Paris and will come back!

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic close to the railway
Clean basic hotel with friendly staff in a great position for walking to gare du nor to get the eurostar connection
Stayed 1 night in May 2023
Response from The reception on May 10, 2023
Dear John,We are pleased that you found your stay satisfactory. We will be happy to welcome you again!

8/10 Good

christine

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2023
Response from La réception on May 10, 2023
Chère Christine,Merci pour votre évaluation positive. Nous serons ravis de vous accueillir de nouveau!