Ratings based on 49 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Ellie
Valentines stayPosted Feb 16, 2014
Stayed at this hotel a few days ago for a 2 night valentines break & was very impressed! Rooms aren't huge but we only opted for the standard rate so wasn't expecting anything more! Very very clean, new bed sheets and towels each day.. Hotel staff were nice and helpful and spoke good English, all we wanted! Even though we booked the hotel on price rather than location, the location was still excellent and within walking distance to lots of nice places! Would definitely return for another city break to paris :)
for Everyoneby A verified traveler
Very nice hotel with helpful and friendly staffPosted Feb 10, 2014
Very nice hotel with helpful and friendly staff. Room was very adequate for what we wanted, as we were out all day and only came back to sleep there! There weren't any tea/coffee facilities, but there was a minibar fridge if you wanted to use it, but we didn't bother. The metro station we used was Jacques Bensergent which was a 3 minute walk away and we found it very useful for linking in with other lines to get to the centre for the attractions. All in all, very good.
for Familiesby Antonio
comfy bed, good service, good locationPosted Oct 14, 2013 on Hotels.com
For Paris standards the Soft Hotel was fine. Comparing Paris with other places in Europe the cost is far too high. It is all a matter of supply and demand relationship and I am afraid there is a high demand of hotels accommodation in Paris what makes hotel owners and administrators lazy. Why to provide better service if they are still getting good money anyway? Service was fine and so was the location.
for Couplesby JK from UK
Good option in an expensive cityPosted Oct 10, 2013
Had a nice stay here. It's comfy and clean. Nothing special but a solid choice for the price given the extreme prices in paris. It has some very nice restaurants nearby too. I would stay here again.
for Familiesby MCJ from IL
Close to gare de l'estPosted Oct 7, 2013 on Hotels.com
We thought this hotel was close to both train stations when we booked as we came into Paris from Gare de Nord and were leaving from Gare de L'est. It's much closer to Est (easy walking distance) than Nord (need a taxi) The hotel is small but we only stayed for one night so that wasn't a problem. The beds were very comfortable but our room did not have air conditioning (we had a fan); had it been summer this room would have been hot. The bath had a tub/shower combo with a very deep tub making it quite difficult for us older folks to climb over to use the shower. No shampoo/conditioner was provided; bring your own. For our purposes, this hotel worked. But, had we been staying in Paris any longer, we would have definitely chosen a different part of town.
Recommendedby A verified traveler from Raleigh, NC USA
close to Gare du Nord and planned travelPosted Sep 24, 2013 on Hotels.com
It was an overnight stop for us to catch a train early the next morning. It worked as planned. Staff was friendly and very helpful. Small but well-suited for our purpose.
for Getaway With Friendsby A verified traveler from Auckland
Tiny rooms but cleanPosted Sep 4, 2013 on Hotels.com
Room was tiny but I gather this is a Parisian thing. It was very clean and tidy and had a decent bathroom. Didn't try the breakfast as there were plenty of restaurants around the corner. Very close to Gare de l'est so perfect for taking the metro to site see. I would definitely stay there again.
for Everyoneby Helen from London
Quiet and comfortablePosted Sep 2, 2013
Pros: The hotel was very quiet and tranquil and I enjoyed my stay.
Location: Close to Gare L'est and short walk to Gare Du' Nord. Also close walking distance to 2 different metro lines. Cafe's and bars close by.
The hotel staff were very friendly and pleasant. Excellent English spoken. For the price its very good value. Things are basic, like plain white sheets on beds, no kettle in room but there was a small fridge/mini bar. The room had a fan which was useful.
Recommendedby Hr from London
Lovely place to stay!Posted Sep 2, 2013 on Hotels.com
Very clean and friendly - good value. Rooms a little on the small side but overall good location, only 10 mins walk from the station.
for Everyoneby Liz from New Jersey
Great staff, great location and big roomsPosted Aug 20, 2013
Hotel Soft had the biggest and most modern rooms of all the hotels I stayed in while in Europe (a total of four hotels). I stayed in a room with two twin beds, both beds had their own nightstand. There was a desk, a comfortable chair to sit on and the hotel even provided two fans for the room-- which was a treat since air conditioning is not as common in Europe. The 24 hour reception desk was extremely helpful. Each and every employee at Hotel Soft was kind, helpful, welcoming and willing to try twenty different ways to print out our boarding passes for the next flight. By our second day at the hotel, the staff members recognized us and would immediately hand us our room key upon entering the building. If you are looking for a modern hotel with a dedicated staff, this is the place for you.