Ratings based on 469 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom København

Posted Apr 26, 2015
Pros: Beliggenheden og den gode service
Cons: Ja, tjek af værelser inden indkvartering, vi var nød til at skifte værelse pga. defekt toilet, og på det nye værelse havde hoveddøren en defekt.
Location: Hotellet ligger centralt i gå aftsand til museet Louvre og Eiffel tårnet, Notra dame osv.
Hotellet ligger centralt i Paris i gå afstand til seværdigheder. Hotellet tilbyder god service med gode værelser, med hvad der hører til
3 out of 5
by A verified travelerfrom 兵庫県


Posted Apr 20, 2015
Pros: オペラ座から近くで、交通の便が良い。
Cons: 使い勝手の良い部屋と施設の提供をお願いしたい。
Location: オペラ座、マドレーヌ寺院、ヴァンドーム広場、オランジュリー美術館、ルーブル美術館も少し歩けば行ける。 買物もプランタン、ラファイエットも近いので便利。
円安の影響で、コスパを期待して宿泊しました。オペラ座近くて便利だけなんだけど、部屋は古くて建付けが悪く、改装はしてあるようだけど使い勝手が悪い。部屋ではお茶すら飲めない。 私達はティーパックを持参していたので、ティーポットをお願いしたら貸して頂けました。そのティーポットは、硬水で使ってあるせいか白い塊がついていました。決して神経質ではないのですが、あまり気持ちの良いものではありませんでした。 調度品もアンティークなのはいいのですが、針の壊れた(針のない)時計などいらないのでは?壁が薄いのか隣の話が聞こえる。 夫はサウナを利用するつもりが調子が悪くて修理中、サウナは利用する時間を言えば前もってスイッチを入れるようです。初日はコンシェルジュもついて行って、修理の状況を見てくれたようです。次の日、夫の顔を見てもサウナの話は一切せず知らんぷりでした。使えないならそれなりの理由を相手に伝えればいいのに。 5日間の滞在中、1回もサウナなしです。以前宿泊したスクリーブや、ルグランは快適だったので、今回は宿泊代を辛抱したのが悔やまれます。次回の宿泊はありません。 日本人の若い女性のスタッフがいらっしゃいました、日本語で話せるので何かと気を使って下さったのは良かった。
2 out of 5
by A verified travelerfrom Roma

Bella la Hall; deludente la camera

Posted Apr 19, 2015
Pros: La Hall e il Bar
Cons: Quello delle camere (almeno di quella che mi è stata assegnata)
Location: Ottima la posizione (adiacente a Piazza Vandome); :eccezionale la concentrazione nella zona delle maggiori firme della moda e della gioielleria.
Sono arrivato e sono rimasto piacevolmente colpito dall Hall e dai locali comuni.La camera invece mi ha decisamente deluso: innanzitutto mi è stata asseegnata una camera "Vandome" mentre il vostro documento riportava una camera "Saint Honorè". Ho chiesto spiegazioni e dopo varie risposte contraddittorie mi è stato detto che ero stato trattato meglio di quanto previsto! Comunque, a prescindere dal nome della camera , elenco di seguito i vari problemmi: . Camera al sesto piano leggermente mansardata con temperature interne elevate ,in assenza di condizionamento. . dimensioni della camera ben al di sotto di quelle previste (circa 16 metri); . bagno con vasca da bagno in alcuni punti arruginita e priva di accorgimenti antisdrucciolo, dal rubinetto del lavandino era ottenibile un tenue filo d'acqua! I sanitari e la rubinetteria sono , comunque, oggetti da museo! . Minibar in bagno! E' la prima che mi capita! . Prese elettriche difficilmente accessibili in camera(bisogna sdraiarsi per terra per raggiungere quella sotto la scrivania)
4 out of 5
for Everyone
by A verified traveler

Posted Apr 14, 2015
Quattro notti in posizione centralissima con uno standard decisamente buono. Grandissima cortesia e professionale dello staff; le dimensioni della stanza inferiori a quanto ci si aspettava.
5 out of 5
for Everyone
by A verified travelerfrom Miami, FL

Beautiful Parisian Hotel

Posted Apr 11, 2015
This hotel was very beautiful and portrayed real Parisian elegance. I was lucky enough to be upgraded upon my arrival to a suite with a sitting room and electric fireplace. All of the toiletries were Bvlgari, which was an added treat. The hotel is right next to the Opera, and within walking distance to the Louvre and shopping. I'll be staying there again next time.
4 out of 5
by A verified traveler

Good location

Posted Apr 4, 2015
Pros: As above, great location. Staff were fine but breakfast and drinks were incredibly expensive but we expected that.
Cons: They are currently having some building renovations done. They gave us the room on 5th floor right next to the banging which started at 0800.
Location: As above, location is the best thing about this hotel.
The Roisseybus from the airport (CDG) stops a five minute walk away. Surrounding area has a huge choice of restaurants at all prices. Easy walking distance to Louvre, Pompidou, near to metro stations and also to the main office for BigBus city tours. Funnily, Expedia don't give much room to the 'What, if anything, could be improved' box so it goes here. The hotel is having work done and we discovered on the second morning that they gave us the room on the 5th floor right next to where the builders are. Not a huge problem as we were out most of the day but we were woken early by banging and kept awake by loose windows clattering until we got the night porter to sort it out. Overall, disappointing as this is not a cheap hotel.
5 out of 5
for Everyone
by A verified traveler

nice hotel in the centre of paris

Posted Apr 4, 2015
Pros: everything
Cons: may b the pillows
Location: centre of paris so close to all mager things to see
hotel staff very nice and made are stay very welcoming and extra special when they found out it was ours and are friends who came with us golden weading annervarsy.
1 out of 5
for Everyone
by A verified traveler

Posted Mar 28, 2015
5 out of 5
for Couples
by A verified travelerfrom Vancouver BC.

Posted Mar 5, 2015
Pros: The friendly atmosfere ,for example,I checked out at 12 noon,and my flight was in the evening,they offered me refreshments on the house.
Cons: I love the stately look of the classical furniture.
This hotel is such a great place to stay.this is the second time I stay at,and for sure is not the last time.everyone calls you by your name ,you feel at home ,the breakfast is wonderful ,the location is the best,and the price is to experience.
4 out of 5
for Everyone
by A verified travelerfrom Seattle, Wa

Very central to everything. Beautiful location.

Posted Feb 9, 2015
Pros: Very safe area.
Cons: Nothing that can be improved. Americans will just have to adjust to the size of the rooms. They are much smaller in Paris.
Location: Right by the Metro and the Opera House. Do not miss that if you are there. Very nice moderately priced restaurants in the area.
The staff was lovely. Two nice restaurants on premises. Close to metro and a lot of the main attractions.