Ratings based on 1,024 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from mexico

Hotel malo

Posted Jul 22, 2015
Mal ubicado, apestoso, viejo, cuartos chiquitos no cabe ni la maleta, oscuro y huele a pipi. Lo unico bonito es el lobby.
4 out of 5
Recommended
for Everyone
by A verified traveler from Japan

アクセスに便利なホテル

Posted Jul 16, 2015
Pros: メトロを使ったパリ市内のアクセスとCDG空港へのバスのアクセスが大変便利なところ。
Cons: ホテルが古く、改装している部屋と上層階に泊まったので良かったが、改装していない部屋は良くないらしい。
Location: パリ市内のルーブル、オルセー、ノートルダム、オペラ、エッフエル、モンマルトルなどメトロでアクセスするのが大変便利です。
ハイアットルージェンシィホテルは、メトロ1号線のポルトメイヨ駅に繋がっており、メトロでの観光に大変アクセスが良いところです。また、ショッピングセンターも繋がり、空港とポルトメイヨはエアーフランスバスで接続していて大変便利です。
1 out of 5
Recommended
for Everyone
by A verified traveler from korea

클럽룸 에펠탑 뷰 이용 후기.

Posted Jul 16, 2015
Pros: 교통은 개선문 에펠탑에서 다 가깝고(택시타도 40유로정도밖에 안나옴) 샤를드골 공항까지 에어프랑스 리무진이 매 30분마다 있어 편리함.
Cons: 낡은 시설, 방안에서의 소음, 악취.
Location: 개선문, 에펠탑, 라데팡스.
에펠탑이 보이는 클럽룸 4백 5일 이용했습니다. 일단 클럽룸은 고층이고, 클럽라운지(조식-점심에다과-저녁에다과+샴페인제공)이용 가능한 룸입니다. 호텔 시설이 낡은거는 예약당시 알고는 있었는데...... 호텔이 낡다보니 전 건물의 급수시설과 에어컨시설, 그리고 보일러시설 거기에 엘레베이터까지.... 모든 시설이 가동되는 기계소리들이 방에서 다들립니다~~~~그리고 알수없는 화장실 터진듯한 악취가 복도에서 팍팍! 첫날은 3208호였는데,,,,윙~윙~소리의 기계음(호텔전체 히터가동소리로 추정)과 쾅쾅하는 부딪치는소리때문에 잠을 이루지못했습니다. 새벽 2시에 프론트에 전화해서 얘기하니까 당장에 3205호로 바꿔준다해서 갔는데 똑같습니다 ^^~하아....게다가 32층 복도에서 정말 악취가 너무 심했고 그 냄새가 객실까지 들어왔습니다. 새벽 6시에 잠한숨 못잔 얼굴로 프론트에 내려가니 말도꺼내기전에 방을 바꿔준다고 하더라구요~ (직원들의 친절도는 만족할 수준임) 둘째날 3010호로 방을 바꿔서 좀 다르려나 했는데~~ 어쩔수없어요~ 벽을타고 나는 기계소음들 윙윙~쾅 위윙~ 쾅쾅- 포기하고 직원이 준 이어플러그를 끼고 잤네요. 신혼여행인데 ^^^^^^^^^^^^^* 멋진 호텔 -____________________- 에펠탑뷰^^*편리한 교통^^*친절한 서비스^^* WITH 소음+악취. 예약할때 제가 클럽룸+에펠탑뷰를 선택할것이 아니라, 조용한방+냄새안나는방.을 선택했어야 했을까요. 최악입니다.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jul 15, 2015
Pros: 空港からのアクセスが良いところ。12階の部屋からエッフェル塔が見えたのも良かったです。
Location: 凱旋門の近くです。
午後3時前に到着したのですが、開いている部屋があったので、チェックインさせてもらうことができました。滞在中困ったことは特にありませんでした。ショッピングも同じ建物内でできるし、移動も比較的便利です。ただ、ホテルから凱旋門に向かう道路はかなり混雑しています。タクシーを利用する場合、時間がかかる事を考慮する必要があります。
2 out of 5
by A verified traveler from Ormond Beach, FL

Need major renovation

Posted Jul 15, 2015
Pros: great location
Cons: new clean crew major renovation
Lobby is nice Our rooms were okay Shower is broken and bathroom smells terrible Often out of towels and one night we got bath robs instead of towels
2 out of 5
by A verified traveler

Around L'Arc du Triomphhe

Posted Jul 15, 2015
Pros: I liked the gym on the 34th floor of our hotel it had nice views.
Cons: Everything should be improved.
It was ok I guess there wasn't anything that nice about it.
3 out of 5
by A verified traveler

Posted Jul 10, 2015
great location, but the service of the staff can be improved. They gave a room with people in there already, so I have to go down to ask for another room. On one of the seven days I stay there, I have no big towel to use.
3 out of 5
Recommended
for Everyone
by A verified traveler from Japan

Posted Jul 8, 2015
Cons: 予約した部屋が古かったので、改装した部屋に変えた。
このホテルは、古いホテルです。予約した部屋が古い部屋だったので、追加料金を払ってリニューアルした部屋に変更しました。
Comment from Hotel Management
Jul 23, 2015 by Guest Relations, Hotel Management
Thank you for taking the time to write a comment about Hyatt Regency Paris Etoile. We have been re-branded as Hyatt Regency Paris Etoile and will begin rejuvenating this classic property shortly, in order to provide the unique Hyatt guest experience. The renovation work will start this year. It will be a true pleasure to welcome you back
3 out of 5
by A verified traveler from Sao Paulo, Brazil

Excellent location, but that's all it has to offer

Posted Jul 6, 2015
Pros: Location
This hotel is conveniently located adjacent to the congress center and a Subway station. The hotel is big and completely unpersonal. Rooms are small, unclean and with bad smelling. I had to ask the manager to change our room deu to the terrible odor. We were moved to a room where the smell, although bad, was tolerable.
Comment from Hotel Management
Jul 23, 2015 by Guest Relations, Hotel Management
Thank you for your feedback. We do apologize for all the desagrement you mentionned. Concerning the room please be assure we will share your comment with our team so this situation will not occur again. We will shortly begin renovations in order to provide our guests an improved Hyatt experience. We look forward to having the opportunity to welcome you back again soon, so that we may exceed your expectations. Best regards,
2 out of 5
by A verified traveler from Florida

Poor value for money

Posted Jul 6, 2015
Pros: Blackout curtain
Cons: Honest description of bed size. General refurbishing.
Location: As well as being expensive, this is the most charmless, traffic-clogged and polluted part of the city.
Discovering that the king-size bed I had booked after a long search turned out to be two twin beds yoked together got my stay off to a bad start. Rooms are small; they have no kettle or coffee-maker; and no functional fridge, just a predatory mini-bar. Prices in the bars and restaurant are high. The water temperature in the shower was hard to control. The people who think the hotel is well situated seem to have never been to Paris. This is the most charmless, traffic-clogged and polluted part of the city. At least the bed was comfortable, and the blackout curtain quite effective, and the room fairly quiet, although the AC was not.
Comment from Hotel Management
Jul 23, 2015 by Guest Relations, Hotel Management
Thank you very much for your comment. I am deeply sorry about the inconveniences you experienced. We strive to improve our guest experience and take into consideration all guest feedback. Your experience has been shared with our management team and immediate actions have been taken to ensure similar experiences do not occur again. We have been re-branded as Hyatt Regency Paris Etoile and we will begin rejuvenating this classic property very soon, in order to provide a unique Hyatt Guest Experience. Looking forward to receiving you again, Best regards, Guest Relations