Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
76% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Hyatt Palais des Congres

Posted Apr 18, 2014
Get a renovated room.
2 out of 5
by shizo from Italy

Hotel rooms very old and depressing

Posted Apr 17, 2014
They've caused me a huge hassle when it came to paying my bill...huge hotel, lots of confusion; only one restaurant with very little choice on the menu...only good thing is its location; central. The rest is quite disappointing.
2 out of 5
by Alan Vegas from las vegas nv

Avoid this hotel.

Posted Apr 13, 2014
Hotel is old. Even the newly renovated room is bad. Leakibg plumbing, ceiling paint chip/crack. Tub is set over the previous tub, so it sits another 3 to 6 inches higher.
4 out of 5
Recommended
for Everyone
by Mark from London

Great location.

Posted Apr 8, 2014
Good hotel, comfortable accommodation and brilliant location.
2 out of 5
by Patrick from O

OK price, old small noisy rooms

Posted Apr 6, 2014
The $130-140 price was good for the location, but the actual hotel was incredibly out dated. My room was teeny and old - the window leaked in air and street noise - even on the 19tj floor and the heat only blew cold air through the room. The service was very good - as the Hyatt group bought this tired old hotel only a year ago. I'd Wait for the renovations to be done before booking again.
2 out of 5
by A verified traveler

Central but run down

Posted Apr 3, 2014
Cons: room size, furnishing etc.
Location: Centrally located but a long walk from the Metro and poorly signed (there was just one small sign from within the shopping area)
The Hyatt Regency may have a large reception area with a marble floor but the room/bathroom were very basic, minimal toiletries supplied for 1 person (we were 2), room was pretty small, I'd asked for a twin room but got a double. Shabby hallways. Overall very disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for the Arc, Champs Élysées & Eifl

Posted Mar 29, 2014
Very helpful staff with good approach to customers.
Comment from
Jan 1, 2014
Thank you very much for your nice review. We are delighted that you enjoyed your stay with us. We will be more than happy to welcome you back soon with us
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 21, 2014
staying in Hyatt Regency Paris Etoile is realy great location , its the center of the city and all transportation the just in front of the door even the bus from and to the airport too .
Comment from
Jan 25, 2014
Dear Customer, Thank you for your comment; I was delighted to read that you enjoyed your stay with us. I hope that you were able to visit Paris’ many attractions including its most famous avenue, Champs Elysées, which is not far from the hotel. Best Regards,
3 out of 5
Recommended
for Everyone
by A verified traveler

Easy to use subways. Next to station

Posted Mar 17, 2014
Shower was an adventure. Water temperature changes often from hot to cold and back. We talked with others that had the same experience
Comment from
Jan 25, 2014
Dear Customer, Thank you very much for taking the time to share your experience at Hyatt Regency Paris Etoile. We are sorry to read that your bathroom was not fully-functioning. I have shared your comments with the manager, so this doesn’t happen again. Again sorry and we hope to welcome you back soon. Best Regards,
5 out of 5
Recommended
for Everyone
by FFC38 from Bournemouth

First Class

Posted Mar 5, 2014
Pros: The Staff
Location: Very close to the Metro Sation through a Shopping Mall making easy to explore Paris.
We had a great time in Paris and this hotel is so nea tor all the main sites either by foot or Metro. The Staff were first class and were always on hand to help you and made you feel very welcomed. The rooms are a good size and have everything needed to make for a good stay.
Comment from
Jan 12, 2014
Dear Guest, Thank you for taking the time to write such a nice review about your stay at Hyatt Regency Paris Etoile. We are delighted to learn that you enjoyed your stay and appreciated our service. One of our priorities is to keep providing a higher quality of service. Our location is indeed very useful as it is in the centre of Paris and this gives guests easier access to shopping, sight-seeing, business activities and transport. We look forward to welcoming you back very soon. Best regards.