Ratings based on 1,000 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, excellent location

Posted Jul 4, 2015
Excellent experience! The staff are very accommodating and the hotel has a very good location.
4 out of 5
Recommended
for Everyone
by A verified traveler from buenos aires

Nice hotel. Near to Arco del triunfo

Posted Jul 2, 2015
the hotel is very well located. the rooms are small, but has escelente connection with the subway.
3 out of 5
by A verified traveler

Posted Jun 30, 2015
Location is very good. A metro station nearby.The view from high floors is amazing. We didn't have heat control in our room and we got a bit cold. We asked for a bed cover for our double bed, we got two single sheets. The house keeping told us they don't have a double sheet.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Guest of the day

Posted Jun 27, 2015
Pros: Incredible bar at top of the hotel, with stupendous views of Paris. Great signage from Metro stop to the hotel.
Cons: Would come again
Location: Walk to Eiffel Tower and Arc de Triomphe from hotel
Very hospitable after an overnight flight from Colorado.
Comment from Hotel Management
Jul 1, 2015 by Guest relations, Hotel Management
Thank you very much for your nice comment. We will be more than happy to welcome you back again soon. Best regards,
2 out of 5
by A verified traveler

Posted Jun 27, 2015
Cons: The Hotel needs refurbishing, all fixtures and fittings in very poor condition, really bad. Bathroom also in terrible condition.
Terrible hotel room needs refurbishment as rooms do not appear to have been refurbished since the Hotel was built
Comment from Hotel Management
Jul 1, 2015 by Guest Relations, Hotel Management
We are sorry to read that you didn't enjoy your stay with us. the hotel has been rebranded as Hyatt Regency Paris Etoile. We will shortly begin renovating this classic property in order to provide our unique Hyatt guest experience. It will be a pleasure to welcome you back to Hyatt Regency Paris Etoile on your next trip to Paris. Sincerely,
3 out of 5
by A verified traveler from UK

Old hotel in need of refit

Posted Jun 26, 2015
The staff were very efficient but the hotel is in need of a refurbishment. This is scheduled for the near future so once complete the experience will hopefully be much improved. Room was old and dared. No kettle and had to request an iron which took approx 40 mins to arrive. Fine if you are attending a conference but not for a holiday. Le sud restaurant across the road had very good food and pizza at trattoria bellagio nearby also good
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 23, 2015
Pros: Friendly staff at check in. An extra bed was put in for my 8 year old. Staff was very friendly and came with lots of extra towels. Wifi was free.
Positive that breakfast was free for the children.
Comment from Hotel Management
Jun 30, 2015 by Guest Relations, Hotel Management
Thank you very much for your comment. We are glad to read that you enjoyed the free breakfast for the children. We will be more than happy to welcome you back Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

great place to celebrate our aniversary

Posted Jun 16, 2015
Pros: all
Cons: nothing
Location: metro, convention centre, shopping, RER
in spite off this hotel is a business clase, with meeting rooms and convencions, we enjoy the facilities a lot.
Comment from Hotel Management
Jun 18, 2015 by Guest Relations , Hotel Management
Thank you very much for your kind comments. We are immensely glad to read that you enjoyed your stay with us ! It will be a true pleasure to welcome you back again soon. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from denver, colorado

Nice hotel close to the center of activities

Posted Jun 15, 2015
Late check out at 1:30 is very much appreciated more so that we can deposit our stuff for storage after we checked out is excellent customer service. Thank you Hyatt. Hotel staff are very professional and helpful.
Comment from Hotel Management
Jun 30, 2015 by Guest Relations, Hotel Management
Thank you very much for such an enthusiastic review. I am delighted to read that you enjoyed your stay with us! We will be more than happy to welcome you back, Best Regards, Guest Relations,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
A very adequate hotel . The staff were very friendly and helpful. The rooms were fine ( I believe mine was renovated ). i liked the area. Not too touristy but close to all the sights c the metro very close by. The building is the only "high rise " in the central area. Take care with bottled water in the mini bar. It's not gratis. In fact it's €6 a pop. There is no price list that I saw. Over all I liked it and I would definitely go back.
Comment from Hotel Management
Jun 18, 2015 by Guest Relations, Hotel Management
Thank you very much for your kind comments. We are immensely glad to read that you enjoyed your stay with us. It will be a true pleasure to welcome you back again soon. Best regards,