Ratings based on 363 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
76% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from LA, CA

Nice hotel convenient to city center

Posted Oct 21, 2014
Pros: convenient to everything we wanted to see
Nice hotel, clean and friendly front desk, but carpet too old and worn.
4 out of 5
Recommended
for Everyone
by A verified traveler from ND

Good hotel nice view

Posted Oct 16, 2014
I had a no renovation room but its clean with a nice view
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very good hotel

Posted Oct 14, 2014
Right in the centre, very good experience, no fuss, clean and great connections, close to the airport bus, metro. I enjoyed my stay in the city that never sleeps. Will definitely come back.
3 out of 5
by A verified traveler from t

Nice view of Eiffel tower

Posted Oct 12, 2014
Average hotel, could have been better for the amount they charge.
5 out of 5
Recommended
for Everyone
by A verified traveler from Egypt

Excellent hotel, great location.

Posted Oct 1, 2014
Anything handy you can dream of is there. Near Metro, restaurants, caffees, shuttle to the airport,airline offices and a beautiful mall attached to the hotel. Great Great Great
2 out of 5
by A verified traveler from ny

Run down , cramped rooms

Posted Sep 28, 2014
If I'm paying top dollar for accommodation , I expect more rooms were cramped , told them we are on our honeymoon and they still gave us 2 single rooms , room service had nothing to offer after 11pm
Comment from Hotel Management
Oct 1, 2014 by Guest Relations, Hotel Management
Thank you for your comment. We are deeply sorry to read that you were disappointed with your stay. Regarding your comments about the room service we will do our very best to ensure that this situation does not occur again. Service is one of our priorities, and we attach great importance to it. For your information, we have been re-branded as Hyatt Regency Paris Etoile, and will begin rejuvenating this classic property shortly in order to provide the unique Hyatt guest experience. Best regards, Public relations manager
2 out of 5
by A verified traveler

Posted Sep 24, 2014
The hotel room, decor and state of facilities is not up to the mark. The hotel is close to place you want to visit but everything else is disappointing. Not a 4 star hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Really enjoyed our stay.

Posted Sep 15, 2014
We really like the hotel. Very good experience overall. Good location.
Comment from Hotel Management
Sep 25, 2014 by Guest Relations, Hotel Management
Thank you for your nice comment. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back. Best regards, Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from orlando, florida

Good price

Posted Sep 12, 2014
My room was on the 22 floor . The view was good. The hotel is very close to everything you want. Transportation, restaurants, shopping and tour effel 30 min walking. The carpet in my room was so dirty and the hotel need some renovation for sure. The price I paid was cheap compare to 5 or 4 stars hotel that why I'm not complaining. You get what you paid for . Anyway great location and cheap price.
Comment from Hotel Management
Sep 24, 2014 by Guest Relations, Hotel Management
We are very glad you enjoyed your stay with us and we thank you for your feedback. Your satisfaction is an encouragement to us, as we always aim to ensure every guest’s stay is a memorable one. We look forward to welcoming you back to the “City of Lights”. Best Regards, Guest Relations Manager,
5 out of 5
Recommended
for Business Travelers
by A verified traveler from NYC

Very nice, classy and clean hotel.

Posted Sep 8, 2014
Location: Easy access to the metro at Porte Maillot
Very nice hotel for the price I paid (the unknown hotel name until booked), even the best rate compared to many other not as clean and not as starred hotels in Paris
Comment from Hotel Management
Sep 24, 2014 by Guest Relations, Hotel Management
We are very glad you enjoyed your stay with us and we thank you for your feedback. Your satisfaction is an encouragement to us, as we always aim to ensure every guest’s stay is a memorable one. We look forward to welcoming you back to the “City of Lights”. Sincerely, Guest Relations Manager