Ratings based on 897 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo, Japan

立地条件がよい

Posted Apr 23, 2015
Pros: メトロ・エアポート・リムジンのアクセスにとても便利なホテルである。
Cons: 1.従業員の対応・接客に対する研修が必要 2.部屋のドアが古いタイプでセキュリティが欠けている 3.アメニティを充実させたほうが快適。少なくともルーム・スリッパーや歯ブラシをつけたほうがよい。
Location: 凱旋門、シャンゼリゼ通り、エッフェル塔にも近い。
Metroやエア・ポート・バスのアクセス並びに地下にプッティク、フードコート、スーパー等があり便利なホテル。ただし親切に対応する従業員もいたが、フロントの従業員は余り英語が話せないのか対応が悪かった。
3 out of 5
by A verified travelerfrom Ecuador

Could be better

Posted Apr 23, 2015
I went there because of a meeting. I think the hotel was expensive for the quality. Painting of the walls was damaged. Internet connection worked well. Bathroom was comfortable.
Comment from Hotel Management
Apr 24, 2015 by Guest Relations , Hotel Management
Thank you very much for taking the time to write a comment about your stay at Hyatt Regency Paris Etoile. We will begin rejuvenating soon this classic property in order to provide our unique Hyatt guest experience. The project will include a renovation of the hotel’s guestrooms and refurbishment of its public areas. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 三重県

パリマラソンに超便利なホテル

Posted Apr 20, 2015
Pros: 大きなホテルで安心。空港へのバス亭がホテルの真ん前。高層ビルで眺めがいい。
Cons: エアコンが集中制御で、騒音が多少気になった。
Location: 凱旋門から徒歩範囲。ちょっと足をのばせば、ブローニュの森があり、全仏オープンのローランギャロスも近い。
今回、パリマラソン参加の滞在先として選択。スタート&ゴール地点の凱旋門まで、約800mで歩いて行ける距離。レース姿そのままで出かけることができました。 今回の部屋は11回で、毎日朝日がモンマルトルの丘から昇ってくるのが見えました。また、夜はパリ市内が一望の絶好のロケーション。 ホテル名から高級のイメージがありますが、今回は早めに予約したこともあり、かなり割安で泊まることができました。 TVも日本語とNHKの2チャンネルがあり、毎日最新ニュースが見れました。
Comment from Hotel Management
Apr 24, 2015 by Guest Relations, Hotel Management
What a great review, thank you very much for taking the time to share it with us. We are very happy to read that you enjoyed your stay with us and we are looking forward to welcoming you and your family during your next stay in the city of Lights. Best Regards,
3 out of 5
Recommended
for Couples
by A verified travelerfrom nz

Needs updating and renovations.

Posted Apr 18, 2015
Pros: Location close to airport bus stop and metro station.
Cons: Room facilities all need refurbishing.
Location: At metro 1 Port Maillout station. Restaurants and short 15 min walk to champs élysées.
Air conditioning not cold, and shower goes inconsistently hot and cold.
Comment from Hotel Management
Apr 24, 2015 by Guest Relations, Hotel Management
Thank you for your comment. We are sorry to read that you didn’t enjoy your stay with us. Please be sure your comment with our team so this situation will not occur again. I hope we will have the opportunity to surprise you during your next visit at Hyatt Regency Paris Etoile. Best Regards,
2 out of 5
by A verified travelerfrom Auckland, NZ

Tired and Worn

Posted Apr 15, 2015
Pros: The biggest plus about this hotel, for travelers arriving in Paris by air, is the location of the Air France bus stop directly in front of the hotel.
Cons: The hotel needs to be completely refurbished to bring it up to scratch.
Location: It's next door to the Palais de Congres for people attending conference and there is a range of coffee shops and restaurants across the road.
I only chose to stay at this hotel because it was located within walking distance of the start and finish lines of the Paris Marathon, which I was the main reason for my stay in Paris. Reviews from previous guests had warned of the tired and run down condition of the hotel, so I didn't have high expectations.
Comment from Hotel Management
Apr 24, 2015 by Guest Relations, Hotel Management
Thank you for your comment. We are sorry to read you didn’t enjoy your stay with us. We remain at your disposal for any other feedback you would like to share with me. Sincerely
3 out of 5
Recommended
for Everyone
by A verified travelerfrom dubai

Nice hotel with easy access to underground metro

Posted Apr 14, 2015
Nice hotel but rooms could have more facilities. There are no slippers or cream or cotton in bathroom. Sink is blocked and fills up immediately with water. There is no kettle in the room to have any coffee or tea. Hotel could use a little freshening up.
Comment from Hotel Management
Apr 24, 2015 by Guest Relations, Hotel Management
Thank you very much for taking the time to write a comment about your stay at Hyatt Regency Paris Etoile. All your feedbacks have been shared with our team and help us to improve, so thank you for sharing it with us. We will be more than happy to welcome you back Best Regards, Guest Relations
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brussels, Belgium

Perfect location for the Parish Marathon runners!

Posted Apr 13, 2015
Pros: The hotel is connected to a metro stop and a shopping mall that had a great mix of shops and restaurants. The location is perfect!
Cons: I wish our hotel room faced the Eiffel Tower, but it could not be helped. You get what you pay for.
Location: The hotel had everything. The cinema was within the complex, shopping and dining was in abundance.
Love our stay at the hotel and in Paris! We were there for the weekend to run the Schneider Electric Marathon de Paris. The hotel was in the perfect location for the start and finish area of the race. The location can't be beat!
Comment from Hotel Management
Apr 24, 2015 by Guest Relations , Hotel Management
Thank you very much for your feedback. We are delighted to read that you enjoyed your stay with us and we really look forward to welcoming you back again soon. Sincerely, Guest Relations,
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Room is comfortable, not safe around

Posted Apr 8, 2015
We got nice remodel room on 21floor. Flushing system need to be mproved. Room is big and view is good. Be careful the way go to underground. Never use the only one ticket machine in the walking tunnel. Two guys approching my husband and me to ask where is the AirFrance bus stop. Then tried to rob us. My huband knew Kung Fu and hit them away. It happened at 10:00am in the morning. Never stop for any stranger. Buy ticket in the station mall which has many machines. Overall close metro and airfrance bus is very,convenient. We booked hotel 4 months in advance so got good deal.
Comment from Hotel Management
Apr 24, 2015 by Guest Relations , Hotel Management
Thank you very much for your comment. We are glad you enjoyed your stay with us despite the disagreement. We are sorry to read that and we will share your comment with the security of the Palais des Congrés. We will be more than happy to welcome you back Best regards, Guest Relations
4 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Paris Family Vacation

Posted Mar 21, 2015
We spent one week at this hotel on a family vacation -two rooms , three teenagers . Staff could not have been friendlier - upgraded us to rooms with a spectacular view of the Eiffel Tower . There is not a better vantage point in the city than this hotel - with the exception of the top of the tower itself. My girls sparkled as much as the tower every time it began to glitter at night . Nice location - we walked to the arc de triumph every day , about ten minutes . From there you gave access to countless restaurants. 30 minute walk to the tower and 30 minute walk from there to napoleons tomb . 45 minute walk from hotel to the louvre. On the negative our room furniture was very dated, however the bed is pure grand Hyatt and fantastic. Bathroom towels are large and luxurious with robes for the wife . Bathroom is clean but a little dated . Great access to shopping mall adjacent to the hotel with three pastry shops one block away for early morning breakfast . All are fabulous . There is a full market in the adjacent shopping center where you can purchase American and French groceries . Stay Here . Save the money and enjoy the view . You will not be disappointed . My tip- download the subway app for the Paris metro . It's fantastic and will get you anywhere you want to go fast and cheaply!!.
Comment from Hotel Management
Mar 31, 2015 by Guest Relations Manager , Hotel Management
Thank you very much for taking the time to write a detailed feedback about your family stay. We are glad to read that you enjoyed your stay with us. We forward to the pleasure of welcoming you back. Sincerely Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 라호르.Pakistan

샹제리제서 가까움

Posted Mar 19, 2015
위치가 좋아서 여러가지 편리 했지만 호텔이 낡아서 인상이 별로 였다. 그러나 직원들이 친절해 스테이가 편안 했다. 나중에는 그래도 좋았다,는 생각이 들었다. 아침 식사가 좀 비싼듯 했지만 훌륭했고... 전체 적으로 괜찮았다.
Comment from Hotel Management
Mar 31, 2015 by Guest Relations Manager , Hotel Management
Many thanks for taking the time to write this review. It is a great pleasure to read you enjoyed your stay and the service. We hope to have the opportunity to welcome you on your next visit in Paris. Sincerely, Guest Relations Manager