Ratings based on 343 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
76% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from nyc

Posted Aug 11, 2014
80s deco, the car park is full of tour busses and so are the guest at the hotel, u pay 30 euros extra for rooms with views of the eifel tower, did i mention the 50 euro overnight car park?
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Paris Hotel Near Arc de Triumph

Posted Aug 11, 2014
Pros: Location, location, location ! Reasonable cost at hight of season, and staff were really pleasant and helpful.
Cons: I think the renovation taking place will sort out some of the problems we experienced.
Location: Champs-Elysées, Eiffel Tower, Arc de Triomphe, shopping mall next door at the Palais de Congres, corner shop.
Great location! The hotel staff were professional and very helpful. We had to change our room twice on the night of arrival due to very noisy guests in the original, and second room we were given. However, for our troubles we were given a great room on one of the top floor rooms that had been renovated with great views of the Eiffel Tower. To be fair I think the lower floors where the rooms had not been renovated yet were not sound proof; they were clean but very old fashion. I booked the original room on line and perhaps it was a good price for mid summer because of the lower standard - it may pay to check these details before booking. In the end it was a very pleasant stay, and reasonable cost for what we ended up with. We did not taking the option of breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nicely located hotel. Good for short stays

Posted Aug 9, 2014
It's a nice hotel. Seemed to be popular because the lobby was always busy. Not much facilities for relaxing after a long and busy day. Staff were okay but could have been more friendly !! Breakfast was very basic while expectation from this hotel was much higher.
2 out of 5
by A verified traveler

convenient hotel but needs an upgrade

Posted Aug 3, 2014
Fantastic views across Paris but the hotel needs the planned refurb and the food was poor
1 out of 5
by A verified traveler

Awful, run down hotel in poor location

Posted Jul 15, 2014
One of the most horrible hotels I've ever stayed in, extremely run down, unfriendly staff, total rip off bar (13 euros for a diet coke), dirty carpets, smelly room, poor breakfasts. Worth 50 euros max. Pictures are deeply miss-leading. This is a shabby, nasty overpriced hotel.
Comment from Hotel Management
Jul 18, 2014 by Guest Relations, Hotel Management
Thank you for your comment. Please accept our sincere apologies for the inconvenience caused by the room. We would like to inform you that the hotel will undergo renovation later this year, in order to offer our guests a truly unique experience. We hope that we may have the chance to welcome you back in the future, under more favourable conditions, to regain your trust in Hyatt Regency Paris Etoile. Thank you again for sharing your experience with us. Best regards ,
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Great location but rooms need more amenities

Posted Jul 15, 2014
Pros: I loved the location and the staff were very pleasant and friendly
Cons: The rooms are very basic, bare and lack general amenities given the high price. An alarm clock should be a given.
Location: Walking distance to the Champs Elysees, easy access to the metro and RER. Lots of shopping, restaurants and cafes. A great neighbourhood
Overall, I enjoyed my stay at the Hyatt Regency. Its location is fantastic and the fact that it is connected to the Convention Centre is a real plus for people taking part in conferences.
Comment from Hotel Management
Jul 18, 2014 by Guest Relations, Hotel Management
Thank you very much for your kind review. We are delighted to hear that you have enjoyed your stay with us. Our location is indeed practical, we are situated in the middle of several accomodations , in order to make your visit in paris easier. Let us know if you need anything while staying with us on your next trip. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

partly refurbished room

Posted Jul 13, 2014
Pros: View from the bar on the 34th floor is terrific. Had a coupon for drinks there one night (courtesy of mentioning it was my birthday on check in).
Cons: They need to repaint the room. Apparently they are upgrading them this year.
Location: Convenient access to the conference center/Palais des Congres and to Air France bus to CDG, and to fine restaurants along Avenue des Ternes.
Had a room with a non-Eiffel tower view, though still quite spectacular, on the 28th floor. The main room suffered from peeling paint on the walls but the bathroom had been modernized and worked well. The free wifi worked fine, except during a period of upgrading over the last few days of our stay. Concierge had very good suggestions for restaurants, shopping. Check-in and check-out was smooth. There is a simple connection through the attached mall to the conference center which helped given that it rained almost the whole one-week stay.
Comment from Hotel Management
Jul 28, 2014 by Guest Relations, Hotel Management
Thank you very much for your nice feedback. We are delighted to read that you enjoyed your stay with us and the advices of the Concierge. For your information, we have rebranded as Hyatt Regency Paris Etoile. We will begin rejuvenating this classic property in order to provide our unique Hyatt guest experience. It will be a pleasure to welcome you back. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from ND

Nice location, close to the sightseeings...

Posted Jul 7, 2014
Loved to stay in this hotel, beautiful view from my room which was located on the 28th floor. Also found staff quite helpfull, close to nice shops, definitely recommend to my friends !!!
Comment from Hotel Management
Jul 29, 2014 by Guest Relations, Hotel Management
Thank you for your very nice comment. We are very glad to read that you enjoyed your stay with us. Thank you for your recommandation. We will be more than happy to welcome you back Best regards,
Comment from Hotel Management
Jul 29, 2014 by Guest Relations, Hotel Management
Thank you for your nice comment. We are very glad to read that you enjoyed your stay with us. Thank you also for your recommendation We look forward to welcoming you back. Best regards,
2 out of 5
by A verified traveler from Redondo Beach, CA.

Rethink this hotel

Posted Jul 1, 2014
Pros: the staff and concierge were wonderful. excellent bar located on the 35th floor with an exquisite view of the eiffel tower!
Cons: refurbish the rooms
Location: didn't care for the location
location was fair, 5 minute cab to see the Arc.. the metro is located under the hotel. Staff was extremely helpful and friendly. The hotel rooms need remodeled. Rips in the carpet, nothing on the walls and terrible curtains that barely pull closed. We would stay in the "old Paris" neighborhood of St. Germain next time.
Comment from Hotel Management
Jul 5, 2014 by Guest Relations, Hotel Management
First of all, thank you for taking the time to share your comments about your stay at Hyatt Regency Paris Etoile. Please accept our sincerest apologies for the inconvenience you encountered during your stay. The hotel will undergo renovation in the beginning of next year. I am sure that you will be delighted with the guest experience of our new and improved hotel, and we look forward to welcoming you back. Best regards,
5 out of 5
Recommended
for Everyone
by Mr.G from Canada

Wonderful Hotel, center of everything!

Posted Jul 1, 2014
Wonderful Hotel, center of everything! On subway line, walking distance to Arch de Triumph and all major sites. Next door to Palais de Congress - Convention Center
Comment from Hotel Management
Jul 5, 2014 by Guest Relations, Hotel Management
Thank you for your nice feedback. We are glad that you enjoyed your stay with us. Please let us know if you need anything while staying with us on your next trip, and we look forward to welcoming you back again in the near future. Best regards,