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Reviews of ibis Styles Paris Gare de l'Est Château Landon

3 out of 5
ibis Styles Paris Gare de l'Est Château Landon
1 Et 3 Rue De Chateau Landon, Paris, Paris

Reviews

7.6

Good

Rating 10 - Excellent. 228 out of 1000 reviews" "
Rating 8 - Good. 442 out of 1000 reviews" "
Rating 6 - Okay. 208 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Basic value accommodation with buffet breakfast - very clean - bed made every day - lovely white crisp towels changed often - all staff friendly and helpful - lift access to floors - walk in bathroom ideal for someone like myself disabled/wheel chair user - buffet breakfast was fresh and well replenished - good choice - ideal location at Gare de L’est and few minutes walk from Gare de Nord, excellent public transport links and close to canal - overall very good and quiet despite being in a busy location
Stayed 4 nights in Feb 2024

4/10 Poor

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was fine, and the room was reasonably clean. The television and one bed side lamp wasn't working. Breakfast was standard. When checking out the receptionist implied that I didn't pay the city tax when I checked in. I had paid the city tax by bank card and I showed it to her via my banking app. I was then accused of paying the city tax to the wrong Ibis hotel!! No, I would not stay at this hotel again.
Stayed 2 nights in Jan 2024

6/10 Okay

Richard

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great location near to trains/metro. Nice friendly and helpful staff. Breakfast options were good. Rooms quiet and beds comfortable. However the rooms are tired and need a refit and deep clean.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location right beside the Metro. Reasonably priced for Paris. Comfortable hotel with nice rooms and decent breakfast. Our only small issue was that we had 2 single beds pushed together instead of a double and the room was a bit chilly.
Stayed 5 nights in Dec 2023

6/10 Okay

A.T

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is in a very good location. Metro station next door, bus stop on both side of the road, 10mins walk to Gare du Nord station. Easy access to town. In terms of the hotel itself, the facility is a let down. The bedroom are not spacious, no complementary hot drinks in the room. The breakfast spread is not something I was expecting. Just pastry’s, had to boil our own eggs. No chef to cater for our dietary needs. Food choice is very poor. The staff are nice and very friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Yong Thye

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very conveniently located next to the metro. Room is generally clean but seemed difficult to get extra bath towels, was given face towels instead. Door chain was damaged and not replaced. Breakfast was adequate. A good budget hotel to consider for the convenience.
Stayed 6 nights in Dec 2023

8/10 Good

Neusa

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
I was pleased that my room had a bathtub. However, there was hair stuck to the bath which indicates poor cleaning. It was very hard to change from filling up the bathtub to use the shower head. There was no door to the wardrobe and no hangers. So disappointed because my last ibis experience was in Prague and there it was a great experience.
Stayed 1 night in Dec 2023

8/10 Good

ivone

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, convenient however can use some help with maintenance, the paint was chipping.
Stayed 3 nights in Nov 2023

6/10 Okay

Wai Ching

Traveled with group
Liked: Staff & service
No kettle in room, no disposable shoe, no clear instruction to change bed linen, have to call reception to request to change bed linen. Mostly same choice of breakfast everyday. Good location, just a few steps to Metro Chateau Landon.
Stayed 3 nights in Nov 2023

6/10 Okay

Alex, London

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Tanus

Disliked: Cleanliness, property conditions & facilities, room comfort
No good, needs a lot of work
Avoid if possible. The hotel has a very convenient location and if you are on the top floors facing the station, a great view; however, this is not a hotel to the high standards Ibis delivers everywhere else. The building is run down, old, dirty carpets, you can find rubbish in corridors, just one lift working, etc. On top of that we had water coming down the A/c by the door that damped the carpet, were moved to another room and didn’t have a working A/c, finally ended up on the 8th floor in a better room, still you could see pipes installations in the bathroom and noise all night long. We didn’t have good nights sleep here. Breakfast was good (typical French and nice to start the day) As I said it is convenient to take trains from Gare de l’Est station for days out from Paris, nothing else. Hopefully Ibis will work to bring this hotel to their standards or just take away your brand from it as expectations were very high for what we found
Stayed 2 nights in Nov 2023

6/10 Okay

Eddie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing from service and breakfast
Stayed 3 nights in Nov 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I liked it was a complete waste of money I will never stay there or book through WOTIF rubbish site ever again
Stayed 3 nights in Nov 2023

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good hotel
I was worried at first after reading some of the other reviews but was pleasantly surprised. The front desk was always friendly and happy to help. We could smell our room has been freshly painted. It was a good sized room as far as Parisian standards. Breakfast was good and varied. Being next to Gare de L'Est, we brought ear plugs expecting a bit of noise. I recommend people do this. Location made it very convenient to get around the city. Only problem was that only one of the lifts were working, which is a problem when everyone is using them. But I would definitely stay here again.
Stayed 4 nights in Oct 2023

6/10 Okay

John

Liked: Staff & service
Too noisy
Stayed 2 nights in Oct 2023

6/10 Okay

Nicolet

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The proximity to the metro was fantastic! However the room seemed much bigger and cleaner in the pictures. Our AC didn’t work and there where random black marks and holes in the wall.
Stayed 2 nights in Oct 2023

6/10 Okay

Jamie

Liked: Cleanliness
Disliked: Staff & service, amenities
I picked this hotel for convenience as it was close to the concert I was attending, but it was a bit fawlty towers to be honest. Receptionist possibly new as didn’t really know what to do, and no personality or friendliness- ladies at an Ibis Styles in Bordeaux were exceptionally good. Lift didn’t work. And I was having a rest when someone just entered my room! It was very hot weather so it’s a good job I wasn’t starkers! And I know it was near / next to a train station but Jesus H Christ I think my room vibrated, maybe I could have slept better if the pillows weren’t the worst pillows I’ve ever put my head on. At least the room was stylish and clean so it wasn’t all bad
Stayed 1 night in Oct 2023

10/10 Excellent

luiz

Stayed 5 nights in Sep 2023

8/10 Good

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Saad

Stayed 1 night in Aug 2023

4/10 Poor

Lee

Stayed 5 nights in Aug 2023

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights and we found it very clean and the staff were friendly. The breakfast was always being topped up so plenty of food. Its right next to a metro station which is extremely convenient, there was a restaurant right across from the hotel which we used twice and food was nice and staff nice and spoke English. All in all a lovely stay..maybe only thing i could say was it never had tea making facilities in the room but thats just me as i like a cuppa before bed. The mainline train staion was right next to us was a bit noisy when the window was open,but with the window closed it was fine. I would definitely stay there again its basic but clean and friendly which is the main thing for me.
Stayed 4 nights in Aug 2023

4/10 Poor

Matt

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Giles, Cypress

Disliked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Jack

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2023

6/10 Okay

Anna

Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to several train and metro stations as Gare de L’Est is a few meters away, Gare de Nord is about a 5-10 minute walk and the Chateau-Landon metro is right under the hotel however none of the main tourist attractions are very close so the location of the hotel is not very easy to pop by to change if weather conditions change or to drop off any purchases.
Stayed 6 nights in Jun 2023

10/10 Excellent

Franz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jun 2023

4/10 Poor

Nicholas

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was nothing like the image of the property. The rooms are painted black, not orange so seemed very dark and dingy. The room air conditioning didn't work. We were told that the hotel doesn't turn on the air conditioning units until the month of July (This was Not stated when booking!!). We were offered a fan, which helped a little, but was generally blowing hot air around the room.(average daily temp was hitting around 26 degrees!!) On numerous days, the towels were not changed, and the towel rail had no heating, so it was horrendous having to use tiny towels. The noise from the tannoy announcement system at the train station behind the building was so loud, you couldn't open the window. We had the train station announcement jingle stuck in our heads for the entirety of the stay! It's not the fault of the hotel, but there are large numbers of the homeless in this area, so it generally stinks of sour urine, and when it's a really sunny day, the stench is unbearable. It's safe to say, this was not a great experience of the hotel and i have already advised anyone who asked about our trip and this location to avoid it at all costs.
Stayed 4 nights in May 2023

2/10 Terrible

Lubna

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Do not ever stay at this hotel! One word that describes it all is TERRIBLE.
Stayed 6 nights in May 2023

2/10 Terrible

Lubna

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was the worst experience I have ever had with a hotel in my life. My sister's family and I booked two rooms for 5 and 6 nights respectively. When we entered both the rooms, the lack of cleanliness left us a little surprised but the worst was still to come. On the night of June 5, suddenly there was no water in the rooms - not one single drop. We kept asking the front desk when it will be fixed and they kept saying 10 minutes. It was not fixed even until 7 am and no body had any answers. It ended up being our worst hotel experience ever and that it would happen at Ibis styles was very shocking.
Stayed 5 nights in Jun 2023

8/10 Good

Azam

Traveled with group
Liked: Cleanliness, staff & service
I liked that the metro station was almost attached to the hotel but it is better to ask for a main street view room so the metro noise wil be much less. the hotel is old.
Stayed 4 nights in May 2023

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in paris
We stayed mon to Friday it was very friendly and enjoyed our stay it was lovely and clean breakfast was delicious too😊
Stayed 4 nights in Apr 2023

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very efficient check in; no fuss breakfast.
Stayed 1 night in Apr 2023

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Right by the metro. Clean. Safe. Fab continental breakfast. Would have been so nice to have a small kettle in the room though. Starting to look a bit tired in places. Staff helpful
Stayed 3 nights in Apr 2023

8/10 Good

Muhammad

Stayed 2 nights in Mar 2023

10/10 Excellent

G C

Stayed 1 night in Feb 2023

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Christina

10/10 Excellent

Victoria, Cottenham, Cambridge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful - there were a few hiccups at check in but they resolved immediately. the hotel is basic but that's expected for the price. the breakfast was great; a standard continental with loads of coffee! Near Gare de l'Est and Chateau Landon Metro and 5 minute walk from Gare de Nord so ideally suited for all areas of Paris
Stayed 3 nights in Dec 2022

6/10 Okay

JAMES

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Roxanna M

Liked: Cleanliness, staff & service, room comfort
Nice hotel with good location
Stayed 5 nights in Nov 2022

10/10 Excellent

George

Stayed 3 nights in Oct 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Disappointing
Phone not working; water intake on toilet had to be turned off as it kept running; no shades on the bedside bulbs - nothing done during 4 days of stay
Stayed 4 nights in Sep 2022

6/10 Okay

Monique

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was very shabby and could use an upgrade considering the price.
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok
Good location, comfortable bed, however it's quite noisy with the big train station behind the building. Also, the room was in REAL need of an update. The carpet looked dirty (not because it wasn't clean, but because it's old), the bath broken and clogged, and it was very dark in the room. They are refurbishing the hotel though, so it should be addressed soon :)
Stayed 3 nights in Aug 2022

8/10 Good

Maimah

Stayed 7 nights in Aug 2022

8/10 Good

Stephen

Stayed 1 night in Jul 2022