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Reviews of ibis Versailles Château

3 out of 5
ibis Versailles Château
4 Avenue Du General De Gaulle, Versailles, Yvelines

Reviews

8.0

Very Good

Rating 10 - Excellent. 64 out of 185 reviews" "
Rating 8 - Good. 77 out of 185 reviews" "
Rating 6 - Okay. 28 out of 185 reviews" "
Rating 4 - Poor. 10 out of 185 reviews" "
Rating 2 - Terrible. 6 out of 185 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kirsee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was fairly clean for a three star hotel and the food was good for the price. It’s also literally a walk away from the palace and other dining options that open late. It’s across the street from the train station back to Paris and there are groceries and souvenir shops next door.
Stayed 4 nights in Mar 2024

8/10 Good

Ayman

Business traveler
Liked: Cleanliness, amenities
During my recent stay at the hotel, there was a momentary delay during check-in as the staff took some extra time to locate my Expedia reservation. Despite this initial hiccup, the room, albeit on the smaller side, managed to adequately fulfill my needs. The presence of a comfortable bed and a well-functioning shower, complete with hot water, contributed positively to the overall accommodation experience. One minor inconvenience surfaced with the high and tight toilet seat, requiring some adjustment on my part. However, the hotel's redeeming qualities came to the forefront with its prime location in close proximity to public transportation and an array of diverse restaurants, which significantly added to its appeal. The consistent friendliness and accommodation provided by the front desk staff were notable highlights of my stay, fostering a positive and welcoming atmosphere throughout. While the breakfast service was generally satisfactory, falling into the "okay" category, there might be room for enhancement in this aspect. In summary, my stay at the hotel proved to be generally positive, with a host of noteworthy highlights, including accommodating staff, a convenient location, and comfortable amenities. I would recommend this establishment to fellow travelers seeking a well-located and service-oriented accommodation option, acknowledging some minor areas for improvement.
Stayed 4 nights in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good hotel in great location, staff very friendly and helpful. Rooms a bit small but comfortable bed.
Stayed 3 nights in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel in a really good location. Very close to the Chateau and half an hour from the centre of Paris by good train service. Neibourhood nice with a lot of eating places etc
Stayed 6 nights in Oct 2023

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not in good condition, the lights in the bathroom were broken and worked on and off, they would flicker or not work at all. you could hear the people around you and outside noise, i could also hear a dog barking and they told me its allowed and was no problem.
Stayed 2 nights in Sep 2023

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
40 mins by train to central Paris perfect
Nice hotel in a perfect area. lots of bars and restaurants near by.Paris center is only 40 mins by train.Only one negative expensive car parking. We stayed for 3 days 60 euros.
Stayed 3 nights in Oct 2023

8/10 Good

Leonie

Stayed 1 night in Oct 2023

4/10 Poor

ray

Liked: Cleanliness, staff & service
The property is in good condition but the room was quite small and the bathroom was too small
Stayed 1 night in Sep 2023

10/10 Excellent

Turner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast! This is a significant reason why we’ll continue to stay at the Ibis.
Stayed 2 nights in Sep 2023

6/10 Okay

Daardi

Traveled with partner
Liked: Cleanliness
We found the location to be very convenient, close to the Chateau and the train station. However, the room was extremely small, considering the price. Cheaper than in Paris, which I've heard also has small rooms. A little culture shock coming from Canada. The 12 euro each breakfast was ok, nothing fantastic like we've had in other hotels on this trip.
Stayed 3 nights in Sep 2023

10/10 Excellent

Shane

Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been nice to have tea/coffee facilities in the room and a small fridge, but room was very comfortable otherwise.
Stayed 2 nights in Aug 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location friendly staff , Clean only issue room 108 cracked shower tray
Stayed 1 night in Aug 2023
Response from HÔTEL IBIS VERSAILLES CHÂTEAU RIVE GAUCHE on Aug 28, 2023
Dear customer, we are absolutely delighted to read your positive review.We strive to take care of each customer, to make them feel welcomed and appreciated.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Closer to Versailles than I thought! It was perfect for my parents so we didn't have to walk far.
Stayed 1 night in Aug 2023
Response from Youssouf on Aug 11, 2023
Hello Dear Customer,We thank you for your excellent comment, which we will share with all the staff. Also, we will be very happy to welcome you (again) in our Establishment.Hotel Ibis Versailles Chateau

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. The breakfast was wonderful.
Stayed 3 nights in Jul 2023
Response from HOTEL IBIS VERSAILLES CHATEAU on Aug 15, 2023
Many Thanks for your valuable comments.

8/10 Good

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, room too small.
The staff are really helpful and friendly but the room was just too small, more like a cabin on a ship than a hotel room. The breakfast was also a disappointment. The staff and the location are the only good things about this hotel.
Stayed 1 night in Jul 2023

6/10 Okay

VLAD, Lakeland

Disliked: Staff & service, property conditions & facilities
hard to park. No place to unload in front of hotel. Hotel is in poor condition. Rooms are tiny. Location is great.
Stayed 1 night in Jun 2023

8/10 Good

Ana Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's few minutes walk from the castle.
Stayed 3 nights in Jul 2023
Response from HOTEL IBIS VERSAILLES CHATEAU on Aug 15, 2023
Thank you for your feedback, that's very kind.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hot water went out but they got it fixed in under 24 hours
Stayed 2 nights in Jun 2023
Response from HOTEL IBIS VERSAILLES CHATEAU on Aug 15, 2023
Many thak's to you for your valuable rating, that's very kind. We hope to see you again for a better stay.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from HOTEL IBIS VERSAILLES CHATEAU on Aug 15, 2023
Thank's a lot for your positive rating, that's very kind. We hope to see you again for a better stay.

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the second time staying at this hotel. I would recommend to any traveler. Good value for the location and amenities. Literally 200 yards from the train station. 1/4 mile to the entrance of the palace grounds. Near outstanding restaurants. Breakfast at the hotel was outstanding. The staff were all very helpful. Easy check in, convenient bag storage after check out.
Stayed 2 nights in Apr 2023

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
The hotel was fantastic but could definitely do with air conditioning in the rooms
Stayed 3 nights in May 2023

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
France never again!
The IBIS was very helpful & friendly but couldn't say the same about outside the hotel. Unfortunately many French don't appreciate tourists and are hostile & unhelpful. Don't ask for directions at any Metro stations even from metro staff! Get a data chip for your cell & navigate yourself. Don't rely on offline maps!
Stayed 2 nights in Apr 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Robert

Liked: Cleanliness
Great location - standard budget hotel
The hotel is really close to the chateau and central Versailles (which is nice!) Room was small and basic - but clean! Hotel bar was busy both nights for a night cap. There is a bar/ club at the back of the hotel however - which stays open late and was quite noisy in our room. Overall as expected and good value!
Stayed 3 nights in Apr 2023

10/10 Excellent

Vanessa

Stayed 2 nights in Apr 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so wonderful . It’s small but clean. I would stay again
Stayed 1 night in Nov 2022

10/10 Excellent

Richard Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Versai Palace Perfeft Stay!
This hotel service was perfect, got 5am breakfast, printing to change dates all were amazinng..location just across the Rive Goiche train station and 4min walk to Palace. Room was moderate size, real value for money. Highly recommend for Versailles travellers.
Stayed 1 night in Nov 2022

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Thr front office staff were excellent! The rooms are quite small and it was hard to get in the door with bags as the bed was behind the door. Bathroom us also tiny. However, location is super convenient!
Stayed 1 night in Oct 2022

8/10 Good

cheol ju

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is not easy to find the location.
Stayed 1 night in Oct 2022

8/10 Good

Nicole

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent for Versailles tours
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room small but very clean and comfortable
Stayed 1 night in Jul 2022
Response from Mr. GERBET Stéphane on Sep 1, 2022
Hi,We very much appreciate your comments regarding your stay at the ibis Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Mr. GERBET, manager Hôtel IBIS Versailles Château

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Mr. GERBET Stéphane on Sep 1, 2022
Bonjour Sonia,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Versailles Château. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Cordialement, Mr. GERBET, directeur Hôtel IBIS Versailles Château

8/10 Good

Ramesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for chateau visit and proximity to Paris centre
Stayed 2 nights in Jul 2022
Response from Mr. GERBET Stéphane on Sep 1, 2022
Dear Ramesh,We very much appreciate your comments regarding your stay at the Ibis Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Mr. GERBET, manager Hôtel IBIS Versailles Château

10/10 Excellent

Miryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

L NEREIDA F, Roswell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to all our travel needs.
Stayed 1 night in Jun 2022

6/10 Okay

Iain

Traveled with partner
Liked: Cleanliness
Proximity to the chateau was good as was available restaurant options.
Stayed 2 nights in Jun 2022

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to train station, Versailles and restaurants. Staff very friendly and accommodating.
Stayed 1 night in Jun 2022

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfy bed. Good value. Breakfast was so-so, but overall the hotel was a great option.
Stayed 2 nights in May 2022

4/10 Poor

Jessica

Stayed 2 nights in May 2022

6/10 Okay

Shaker

Stayed 2 nights in May 2022

6/10 Okay

Ian

Stayed 3 nights in May 2022

10/10 Excellent

Eric

Stayed 1 night in Mar 2022

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit for a king
Excellent location tidy hotel
Stayed 1 night in Dec 2021
Response from Ibis Versailles Château on Jan 5, 2022
Dear guest, We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Zaheer

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Excellent location. Near train station, Chateau Versailles and a short walk to good Restaurants. Enjoyed my stay
Stayed 2 nights in Nov 2021

8/10 Good

Eric

Stayed 1 night in Oct 2021