Junior Suite, 1 King Bed, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews of InterContinental Paris Champs Elysées, an IHG hotel

5 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 131 out of 300 reviews" "
Rating 8 - Good. 104 out of 300 reviews" "
Rating 6 - Okay. 35 out of 300 reviews" "
Rating 4 - Poor. 17 out of 300 reviews" "
Rating 2 - Terrible. 13 out of 300 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian, Chicago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful.
Stayed 2 nights in Mar 2024
Response from The entire InterContinental Champs-Elysées team on Mar 28, 2024
Dear Christian,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our staff to be friendly and helpful. Your kind words are greatly appreciated, and we will be sure to pass on your compliments to our team.Sincerely,The entire InterContinental Champs-Elysées team

4/10 Poor

Lara

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from The entire InterContinental Champs-Elysées team on Feb 12, 2024
Dear Lara,We sincerely apologize to learn that your experience with us did not meet your expectations. We take note of your comments and assure you that we are making every effort to improve our services.We'd love to talk to you about it, so that we can better meet your needs.We sincerely hope to have the opportunity to welcome you again for an improved experience.Sincerely,The entire InterContinental Champs-Elysées team

10/10 Excellent

jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. So close to everything there is to offer when staying for a few days.
Stayed 5 nights in Jan 2024
Response from The entire InterContinental Champs-Elysées team on Jan 23, 2024
Dear jane,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed the convenience of our location and your overall stay.We will certainly pass on your kind words to our staff, as they work hard to ensure our guests have a pleasant stay.We look forward to the opportunity to welcome you back in the future.Sincerely,The entire InterContinental Champs-Elysées team

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from The entire InterContinental Champs-Elysées team on Jan 10, 2024
Dear WENDY,We sincerely thank you for your feedback. We are delighted that your stay met your expectations overall.We hope to have the pleasure of welcoming you again very soon.Sincerely,The entire InterContinental Champs-Elysées team

8/10 Good

Amit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice area and taxis are available from the desk quite quickly. The only issue we had during our stay in a suite is the bathroom was freezing. The view of the Eiffel Tower was the top half and was very nice during the evening.
Stayed 1 night in Dec 2023
Response from The entire InterContinental Champs-Elysées team on Jan 2, 2024
Dear Amit,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the overall ambiance of our hotel and the convenience of our location. Your kind words are greatly appreciated, and we will be sure to pass along your compliments to our staff.We're also glad you enjoyed the view of the Eiffel Tower from your suite. It's certainly a sight to behold, especially in the evening!We hope to have the pleasure of welcoming you back in the future for another stay that is both comfortable and memorable.Sincerely,The entire InterContinental Champs-Elysées team

10/10 Excellent

mihae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent personnel, very friendly and helpful. The exercise room needs machines that works
Stayed 3 nights in Nov 2023
Response from The entire InterContinental Champs-Elysées team on Nov 14, 2023
Dear mihae,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our staff to be excellent, friendly, and helpful. We'll be sure to pass along your kind words to the team.We apologize for the inconvenience you experienced with the exercise room. We have informed our technician about the issue and we assure you that we will have the machines repaired very soon. In the future, please don't hesitate to contact our reception if you encounter any issues during your stay.Sincerely,The entire InterContinental Champs-Elysées team

10/10 Excellent

rosalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from The Hotel Team on Sep 14, 2023
Dear Rosalina, Thank you for taking the time to share this 5 star review. We are delighted that you had such a great time and hope to welcome you back very soon! Warmest Regards, The Hotel Team at the InterContinental Paris Chalps-Elysées

10/10 Excellent

Amir Reza

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Aug 2023
Response from The Hotel Team on Aug 25, 2023
Dear Amir Reza,Thank you very much for your recommendation! It's a great satisfaction for our team to have been able to offer you a memorable stay.We look forward to welcoming you back!Sincerely,The entire InterContinental Champs-Elysées team

10/10 Excellent

Amir Reza

Liked: Cleanliness, staff & service, property conditions & facilities
like
Stayed 1 night in Aug 2023
Response from The Hotel Team on Aug 22, 2023
Dear Amir Reza,Thank you for taking the time to rate your experience. It's a pleasure to make your stay unique and enjoyable. We look forward to welcoming you back to our boutique hotel very soon.Sincerely,The entire InterContinental Champs-Elysées team

2/10 Terrible

Sangeeta, Enfield

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Response from The Hotel Team on Aug 15, 2023
Dear Chene Gelvez,Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental PARIS - CHAMPS-ELYSÉES ETOILE.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Warmest Regards,The Hotel Team at the InterContinental Paris Champs-Elysées

6/10 Okay

LAILA GUADALUPE SAID, Cancun

Traveled with family
The hotel is good but not as I excepcted as an Intercontinental hotel .
Stayed 3 nights in Jul 2023
Response from The Hotel Team on Aug 15, 2023
Dear LAILA GUADALUPE SAID,Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental PARIS - CHAMPS-ELYSÉES ETOILE.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible and we will use your comments to coach our team in order to provide a better experience in the future. Nevertheless, we are delighted that you were generally satisfied with our hotel.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Warmest Regards,The Hotel Team at the InterContinental Paris Champs-Elysées

10/10 Excellent

Lesley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in an ideal location! Easy walking to all the best sites - Arc de Triomphe, Eiffel Tower, Champ de elysee, Louvre, etc… There are probably a million restaurants/cafes to choose from within minutes of the hotel. The hotel seemed to be recently renovated - nice decor. The rooms were clean and well kept. They are TINY! To be expected in Paris, but not a lot of room for large luggage to be kept on the floor (rooms 212/311). Not a major issue, just something to keep in mind. There’s an adorable courtyard in the center of the property. Great place to sit and have a pre/after dinner glass of wine. All staff were friendly and went out of their way to be helpful. Highly recommend this hotel!!!
Stayed 3 nights in Jun 2023
Response from The Hotel Team on Jun 19, 2023
Dear Lesley,Thank you very much for sharing this 5 star review! We are very pleased that you reallly enjoyed our amazing location in the heart of Paris, within walking distance to the main sightseeing. We are honored to have been able to offer you an unforgettable stay in a unique setting. We're thrilled to hear that you had such a great experience with our staff. We'll be sure to pass along your compliments to the team.We hope to see you again the next time you're in Paris!Warmest Regards,The Hotel Team at the InterContinental Paris Champs-Elysées

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this location were extremely accommodating, welcoming and friendly. It’s the perfect location to be able to walk to the Champs-Élysées, the Arc de Triomphe and the Eiffel Tower is also just a short walk away. We will definitely stand here again. Rooms were very clean and comfortable.
Stayed 3 nights in Jun 2023
Response from The Hotel Team on Jun 13, 2023
Dear Carrie, Thank you so much for your kind words and positive feedback. We are thrilled to hear that you enjoyed your stay with us and appreciated our convenient location and clean, comfortable rooms.We will definitely share your compliments with our staff, as they will be delighted to know that their efforts made a difference in your experience.We truly appreciate your support and look forward to welcoming you back on your next visit to our beautiful city.Warm regards,The hotel team at the InterContinental Paris Champs-Elysées

2/10 Terrible

Youm

Stayed 3 nights in Jun 2023

10/10 Excellent

Ravi

Stayed 3 nights in May 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible place
Stayed 4 nights in May 2023
Response from The Hotel Team on Jun 6, 2023
Dear Diego, We are delighted that you had an amazing time during your recent stay with us. We can't wait to welcome you back! Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

10/10 Excellent

Ale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 3 nights in Apr 2023
Response from The Hotel team on May 2, 2023
Dear Ale, We are very pleased that you had an amawing time during your recent stay with us. We hope to get an opportunity to welcome you back very soon! Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

10/10 Excellent

harvey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were outstanding.
Stayed 2 nights in Apr 2023
Response from The Hotel Team on May 2, 2023
Dear Harvey, It is such a pleasure to read that our team members helped make your stay memorable. We can't wait to welcome you back!Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

6/10 Okay

joao, La Jolla

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
- at check in the room was available only after 4:30 pm - there was a leak in the shower - although I had paid for breakfast they tried to charge me again - the room service is horrible. I do not recommend the hotel, especially considering the rate charged
Stayed 6 nights in Mar 2023
Response from The Hotel team on Apr 7, 2023
Dear Joao,We would like to sincerely apologize for the inconveniences you experienced during your stay at our hotel. We have informed the management about the late check-in, the leak in the shower, and the issue with the breakfast charges. We will make sure to address these issues promptly. We also apologize for the room service not meeting your expectations and will work on improving it.We hope to have the opportunity to serve you better in the future. Thank you for your feedback.Best regards,The Hotel Team at the InterContinental Paris

8/10 Good

Carolina

Traveled with partner
Liked: Cleanliness, staff & service
The staff was amazing and very helpful, especially the concierge. However, it was a bit overpriced for the type of room we got.
Stayed 3 nights in Mar 2023
Response from The Hotel Team on Apr 4, 2023
Dear Carolina, Thank you for taking the time to share your feedback following your stay with us. Our rates fluctuate based on demands however we always stay competitive with the other hotels in our neighborhood, make sure to book in advance to enjoy our best offers. Despite this we are delighted that you had a very enjoyable time with us and that our concierge team provided the best recommendations. We hope to get another opportunity to welcome you back very soon. Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

4/10 Poor

Claire

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We arrived for 3:15pm for check in, informed our room wasn’t ready (3pm check in onwards) the reception said we could have a complimentary glass of champagne. Our room was finally ready approx 4:45pm, as we went to our room, cleaners was just leaving it. We paid $1532 for 2 nights, prestige junior suite we balcony and city view. We got a room, small junior suite, not prestige, no balcony and definitely no a city view, but a view of either other guest rooms or offices where we could see directly in or they could see us, so we had to leave the curtains shut for privacy. We went to reception and they stated they couldn’t give us a room with balcony as fully booked, and a city view does not exist, Expedia is at fault apparently. Since we booked with them they could do nothing. We went back to our room, we got a call from reception saying they could give us our late lunch we had 40 euros free (the one we had whilst waiting in reception whilst our room wasn’t ready) No room service menu, there was a fully stocked bar at a cost, 5 euros for skittles etc. Trash left in hallway from other guests so we have to move out of the way to get to our room. The rooms were not sound proof as we could hear other guests. Rooms are clean and maintenance kept up, Dyson hairdryer was nice. Franck the valet was super nice, completely professional. The gentleman that worked the bar during the day was very nice and professional, maxed out so can’t complete, do not book as got worse
Stayed 2 nights in Mar 2023

10/10 Excellent

Mylene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and helpful.
Stayed 5 nights in Jan 2023
Response from The Hotel Team on Jan 23, 2023
Dear Mylene, We are very pleased that all team members were very welcoming and helped make your stay memorable. We hope to get another opportunity to welcome you back very soon. Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

10/10 Excellent

rustam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasant Surprise !!
Whilst the size of the hotel and suite/rooms was classic Paris; - The service , friendliness and efficiency at this property is KING SIZED ! The entire staff ,(everyone that we interacted with ), truly made our visit memorable . Helen at the Concierge desk was par excellence . The location of course speaks for itself. I take back happy memories of this stay. The property was a very pleasant surprise .
Stayed 2 nights in Dec 2022
Response from The Hotel Team on Dec 28, 2022
Dear Rustam, Thank you so much for taking the time to share this glowing review. We are very pleased that all our team members helped make your stay with us memorable! We are looking forward to welcoming you back to your new home away from home! Warmest Regards, The Hotel Team

2/10 Terrible

Sarah

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from The Hotel Team on Dec 19, 2022
Dear Sarah, I am very sorry that your experience with us did not meet your expectations. We hope that you will give us another chance to prouve ourselves. Warmest Regards, The Hotel team

10/10 Excellent

Alejandro

Stayed 2 nights in Nov 2022
Response from The Hotel Team on Dec 5, 2022
Dear Alejandro, Thank you so much for recommending your experience at the InterContinental Paris Champs-Elysées. We are very happy that you had a wonderful time and cannot wait to welcome you back. Warmest Regards, The Hotel Team

6/10 Okay

Ron

Traveled with family
Liked: Staff & service
Very vanilla. Superb staff, however.
Response from The Hotel Team on Nov 3, 2022
Dear Ron, Thank you for taking the time to share your impressions following your recent stay with us. It is a great pleasure to read that my team members took great care of you and helped make your stay very enjoyable. We hope that we will get another chance to welcome you back! Warmest Regards, The Hotel Team

4/10 Poor

Georges

Business traveler
Liked: Cleanliness, staff & service
Rooms are extremely small and a standard for a 4 stars hotel.
Stayed 4 nights in Oct 2022
Response from The Hotel Team on Oct 18, 2022
Dear Georges, I am very sorry that your experience with us did not meet your expectations. All our rooms have different shapes and sizes, you booked a classic room and I will invite you to check our other room categories for a larger room type. We hope that you will still consider our hotel next time you visit Paris. Warmest Regards, The Hotel Team

10/10 Excellent

Gretchen

Traveled with group
Stayed 2 nights in Sep 2022
Response from The Hotel Team on Oct 3, 2022
Dear Gretchen, Thank you very much for recommending the InterContinental Paris Champs-Elysées, following your recent stay with us. We are delighted that you had such a great time and hope to welcome you back very soon!Warmest Regards, The Hotel Team

4/10 Poor

Paul

Stayed 3 nights in Sep 2022

8/10 Good

Janice

Stayed 2 nights in Aug 2022
Response from The Hotel Team on Sep 21, 2022
Dear Janice, We are very pleased that you had a lovely time during your recent stay with us and hope to welcome you back very soon! Warmest Regards, The Hotel Team

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 minutes to Champs-Élysées
Great location + friendly staff especially (mr. Jermie) in the concierge, he was very helpful
Stayed 5 nights in Jun 2022
Response from The InterContinental Champs-Elysées team on Jun 27, 2022
Dear Mohammed, The entire team of the hotel InterContinental Champs-Elysées thanks you for your lovely comment. It is a great pleasure for us to read that you lived an exceptional stay in our hotel and know that our dedicated staff was up to your expectations. Please note that your feedback is a real source of motivation and that we will forward it to our entire team who will be delighted to learn that its daily efforts are rewarding. We are already looking forward to welcoming you again. Sincerely,

8/10 Good

gonzalo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022
Response from The InterContinental Champs-Elysées team on Jun 13, 2022
Dear Gonzalo, The entire team of the hotel InterContinental Champs-Elysées thanks you for your lovely comment. It is a great pleasure for us to read that you lived a great stay in our hotel and know that our services were up to your expectations. We are already looking forward to welcoming you again. Best regards,

10/10 Excellent

Arbaiza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent, they make the best to understand you and help you get around! The housekeeper manager was great, she personally came up to our room to welcome us and wished us a great time during our staying!!
Stayed 2 nights in Apr 2022
Response from The InterContinental Champs-Elysées team on Apr 29, 2022
Dear Arbaiza, The entire team of the hotel thanks you for your lovely comment. It is a great pleasure to read that you lived a wonderful stay in our establishment and know that all our services were up to your expectations. Please note that we will transmit your review to our team who will be glad to know that its daily efforts are rewarding. We would be more than glad to welcoming you again for another memorable stay. Best wishes,

10/10 Excellent

Peter, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and in a great location. Always made to feel welcome
Stayed 1 night in Feb 2020

10/10 Excellent

Dr, Dammam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything Close to most attractions Clean amenities
Stayed 2 nights in Feb 2020
Response from Mathieu P. on Feb 18, 2020
Dear Dr, Thank you so much for having shared this lovely feedback following your recent journey in our hotel. It truly thrills us to read how much you spent a fantastic stay at the Intercontinental Paris avenue Marceau and that our 5 stars services did meet all your expectation to make your stay unique. We would be more than glad to welcoming you again for another memorable Parisian stay at our establishment. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020
Response from mat p on Jan 13, 2020
Dear Guest, Thank you very much for having trusted us during your stay in the heart of Paris. It truly thrills us to read that you spent a most enjoyable stay with us and that our services did suited you perfectly. You can be sure that your fine rating is a valuable gift to us and the whole team is proud that her hard work was appreciated. Looking forward to welcoming you again soon at the InterContinental Paris avenue Marceau. Sincerely yours,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Excellent staff. Good location close to L'arc de Triomphe
Stayed 2 nights in Dec 2019
Response from MP on Dec 31, 2019
Dear Guest, Thank you so much for taking the time to share this great rating about your experience at Intercontinental Paris Avenue Marceau. We are so delighted to read your compliment about our hotel which you found clean and ordered. We do appreciate your generous feedback on our ideal location in the earth of Paris. However, we are glad to know that you had a lovely stay in our care. Looking forward to welcoming you again in the near future. Best regards,

10/10 Excellent

Wada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great projection mapping in Lobby
everyone was very kind and the lobby was amazing
Stayed 2 nights in Nov 2019
Response from Mathieu P. on Jan 10, 2020
Dear Wada, Thank you so much for taking the time to assess our services and for giving us the best rating! We are truly proud to read that you were fully satisfied with your journey at the InterContinental Paris avenue Marceau and that you felt like home away from home. Being the smallest InterContinental worldwide, we aim to ensure complete satisfaction to our valued guests. You can be sure that your feedback is agreat reward for us and motivates the entire team to continue their efforts to improve our services. We hope that you will come back soon at the InterContinental Paris avenue Marceau and enjoy once again the hotel’s strengths. All the best,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Did not like the ceilings in the rooms. Croissants at breakfast are not up to par.
Stayed 4 nights in Oct 2019
Response from IC Marceau on Nov 8, 2019
Dear guest, Thank you for taking the time to write such a nice review of your experience at InterContinental Paris avenue Marceau. We are delighted to learn that our excellent location gave you entire satisfaction. However, we take note of your comment concerning the croissants in order to improve the breakfast that we offer. We truly appreciate your kind words about our hotel and we are sincerely looking forward to welcome you again in the near future. With kindest regards,

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and the concierge was very knowledgeable! Went to great restaurants on his recommendations.
Stayed 3 nights in Oct 2019
Response from IC Marceau on Oct 28, 2019
Dear Guest, Thank you for choosing InterContinental Paris avenue Marceau and for taking the time to write us such a wonderful feedback about your recent experience. We are thrilled to read that we were able to give you an unforgettable experience especially thanks to our friendly personnel and our helpful concierge who have their hearts set on providing the best personalized service possible to our valued guests. It was a pleasure having you and all of us look forward to welcoming you again in Paris, hopefully very soon. Kind regards,

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel- great location - beautiful rooms but the staff ensured we had a true five star experience- amazing concierge who pulled out the stops and amazing folks who went out of their way to make our stay just a little extra special. Can’t wait to come back!
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2019
Response from Mat P on May 29, 2019
Dear guest, Thank you so much for this great rating of your stay at InterContinental Paris avenue Marceau. It was a real pleasure to have you in our care during your trip and we are already looking forward to your next visit. Yours sincerely,

8/10 Good

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to most major city attractions
Very convenient to most major city attractions, including hop on hop off bus stop at Arc de Triomphe.
Stayed 2 nights in Apr 2019
Response from Sacha on May 6, 2019
Dear Daren, We would like to kindly thank you for this amazing review regarding your stay at InterContinental Avenue Marceau and for taking the time to share it with the Hotels.com community. We are truly glad to learn that you spent a most enjoyable stay with us and that you especially appreciated our location close to the Champs Elysées and the major city attractions. I will make sure to pass along your compliments to the rest of the team, as it pushes us even more to provide the best service possible to our valued guests. Hoping we will have the opportunity to welcome you back the next time you visit our capital city. Best regards, Sacha Vignault Front Desk Manager

8/10 Good

RW, Seattle, us

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient, and their service was great! It was a 3 minute walk to Arc du triomphe, and short Uber rides to Eiffel Tower and the Louvre. The hotel itself (e.g. the lobby) and the rooms were much smaller than they appear in the photographs. This wasn't a big deal for us, but could be an issue for others.
Stayed 1 night in Mar 2019
Response from Sacha Vignault on Apr 20, 2019
Dear RW, We would like to thank you again for choosing the InterContinental Paris Avenue Marceau during your trip and for taking the time to share this feedback of your stay. Once again, we are proud to read that your experience at our 5* hotel lived up to your expectations especially thanks to the dedication and friendliness of our personnel. We are truly proud that you chose us during your stay in Paris and we hope that we’ll have the pleasure of welcoming you again very soon. Best regards,

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019
Response from Sacha Vignault on Apr 20, 2019
Dear guest, Thank you for taking the time to share your recent experience at the InterContinental Paris Avenue Marceau! We are really glad to see that you enjoyed your stay with us and we truly hope we’ll have the chance to welcome you again the next time you visit Paris! Sincerely,

4/10 Poor

Steve, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Had to change room due to heating not working, small bathroom with terrible shower.
Stayed 2 nights in Nov 2018