Don't stay here for a Paris visit Posted Feb 9, 2010
It's difficult to understand how this hotel rated three stars. While the hotel lobby looks nice, the hallway outside the room looks like a renovated public housing block. The room was clean, but left much to be desired. The bathroom towels were threadbare. The water in the bathroom smelled like chemicals in hair dye. And the noise from the street was loud. We booked this hotel because of its proximity to the RER and free parking. Looking at an online map, it's less than 3km to the Le Blanc Mesnil station, but the map doesn't tell you that you have to walk through a rough neighborhood to get there. The 351 bus does run from a stop outside the hotel to the city center, but it stops running after 9:30pm. Simply put, we expected the hotel to be a 3-star hotel, at the very least the equivalent of a Best Western in the US. However, the stay was unhelpful and unfriendly. When we asked for a tax at the front desk, the attendant called a limousine that charged 65 Euros for a ride to Hotel de ville. The next morning, the attendant demanded a 30 Euro deposit in order to unlock our phone to make an outside call (this charge wasn't posted next to the front desk). It wasn't until we checked out of the hotel early that the hotel staff was accommodating. Although we paid for two nights up front, we finally left in frustration and moved to the CDG Pullman, where we had a good experience.