Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Melbourne Australia

Great hotel in a convenient location -

Posted Jul 21, 2014
A great family hotel fabulous position and the staff were really helpful - would stay again!
1 out of 5
by A verified traveler from Canada

Horrible service

Posted Jul 17, 2014
Pros: Nothing. We felt horrible from the first night that ruined the trip.
Cons: Bankruptcy of the hotel.
Our family stayed at this hotel for 3 nights (prepaid unfortunately), ( 2 adults, 3 yr. old and an 8 month old). The service could not be worse. They told us that our children, including our 8 month old, were considered adults. Therefore, we would have to purchase another room to accommodate the size of our family. The second room was full price, and management was unwilling to budge the slightest on the matter. In the first night they added a cot bed and charged us 100 euro for that in addition the room. It felt like we were being swindled because they knew we had little choice. I do not believe that there is a hotel in this world with such a terrible treatment. We felt that we were convicts and thieves not visitors. I'm sure there are other hotels that would provide better service and a positive parisian experience than this one. Keep looking.
4 out of 5
for Couples
by Daniel from Panama

great location, great bed but noisy AC

Posted Jun 24, 2014
Pros: room
Cons: ac noisy
Location: great cafes, arc of triumph
the first night, the AC was making a terrible sound, I called the reception and the guys words were I cant do nothing for you.. that was not nice.. the AC was never fixed in my 3 nights, so we slept with the windows open . staff is friendly.. depending on who you talk to. the place is very near the arc of triumph, which is good for walking around the area. the room is spacious, bed very confortable, and bathroom amazingly big for Europe and very clean! I hope they fix the AC noise.. the people on reception, careless and you will enjoy the night.
4 out of 5
for Business Travelers
by cow eyes from wesham england

Central - easy to reach sights

Posted Apr 22, 2014
Pros: Comfortable room with everything needed for a pleasant stay.
Cons: Noises from heating/water pipes etc. and could hear other guests doors banging which woke us up several times.
Location: fantastic location and easily accessible to sights either by walking or all public transport.
Great hotel in city centre which was accessible to all main attractions.
Comment from Hotel Management
Jun 17, 2014
Dear Customer, I deeply appreciate your postive feedback and hope you will come back for your next stay in Paris. With kind regards, Nathalie ROTH General Manager
3 out of 5
for Business Travelers
by LB-Y from Washington DC

Not a business hotel

Posted Oct 7, 2013 on Hotels.com
I arrrived and was shown to my room quickly--a big plus! However, I wanted to order room service but was told the kitchen didn't open until 5pm. When I called back at 5pm I was told the kitchen opened at 6:30pm. The front desk then called back and said there were many restaurants nearby that I could visit. Ok, this is Paris. The staff was always very courteous, just not what you would expect of a business hotel. I'm sure it would be lovely if you were a tourist. Location was wonderful.
4 out of 5
for Personal Event
by Maria from London

Real comfybeds!

Posted Sep 3, 2013 on Hotels.com
Nice hotel, rooms a bit worn but great beds and really friendly staff and good location with great restaurants on the block.
3 out of 5
for Business Travelers
by Jeremy from UK

Good for a short stay

Posted Sep 2, 2013 on Hotels.com
A sensible sized and comfortable room. There was a lack of facilities in the room, such as an iron or trouser press, and general storage. The ensuite bathroom was a good size and clean but it was looking in need of a refit especially the leaking shower screen. The hotel would benefit from offering food other than the cold food room service only.
5 out of 5
for Everyone
by alex from new york

Great hotel clean and modern look.

Posted Aug 10, 2013
Pros: Small hotel very nice and clean rooms.
Cons: Everything is just great the way it is.
Location: Very close to metro. Walking distance to lots of touristic places.
Very clean modern look good location waking distance to many historic places.
5 out of 5
for Families
by VP from Melbourne, AUS

Great Location

Posted Jul 28, 2013 on Hotels.com
Very nice comfortable hotel in the best location. I have stayed here a couple of times and we'll keep coming back. Staff is very good as well.
5 out of 5
by A verified traveler from Toronto Canada

A gem

Posted Jun 18, 2013 on Hotels.com
This was my wife and my first time to visit Paris. We had been warned not to expect too much from our hotel stay-- but we found the opposite. The Pergolese was very comfortable, clean with a very helpful and friendly staff. We would strongly recommend it.