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Reviews of Le Pavillon des Lettres

4 out of 5
Le Pavillon des Lettres
12 Rue Des Saussaies, Paris, Paris

Reviews

9.4

Exceptional

Rating 10 - Excellent. 187 out of 262 reviews" "
Rating 8 - Good. 61 out of 262 reviews" "
Rating 6 - Okay. 8 out of 262 reviews" "
Rating 4 - Poor. 3 out of 262 reviews" "
Rating 2 - Terrible. 3 out of 262 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and large rooms. Beutiful view of the Eiffel Tower
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Ayame

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Excellent location and convenient to everything.
Stayed 9 nights in Oct 2023
Response from Jessa on Nov 6, 2023
Dear Guest,We would like to thank you for your feedback towards your previous stay. We hope to welcome you soon. Best regards

8/10 Good

Pablo A.

Stayed 2 nights in Oct 2023

10/10 Excellent

kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very comfortable, the only downside was the noise. We had 2 windows that opened to the outside and one was across the street from a bar. It was not a problem with our schedule, but may be not ideal for most.
Stayed 2 nights in Oct 2023
Response from Jessa on Oct 25, 2023
Dear Guest, We would like to thank you for your feedback about your previous stay at Pavillon des Lettres. We hope to welcome you soon. Best regards

10/10 Excellent

George T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel in a good location
Excellent service from the friendly staff at the front desk. Our room was spacious and well appointed. The only problem was a horrible odour coming from the drains. The staff did their best to get rid of it but this kind of problem (which we have encountered in another Paris hotel) requires replumbing.
Stayed 5 nights in Sep 2023
Response from Jessa on Sep 16, 2023
Dear Guest, We would like to thank you for choosing Pavillon des Lettres. We are delighted that you enjoyed your stay and we hope to welcome you soon for a future Parisian stay. Best regards

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel team was super welcoming and accommodating. Everyone was always smiling and willing to help. Bathrooms are super clean and rooms are a comfortable size.
Stayed 7 nights in Sep 2023
Response from Jessa on Sep 16, 2023
Dear Guest, We would like to thank you for choosing Pavillon des Lettres. We are delighted that you enjoyed your stay and we hope to welcome you soon for a future Parisian stay. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris is Always a Good Idea
This hotel is really great. Location, Staff, Room, Amenities were all perfect. We had an outdoor balcony with a view of the Eiffel Tower!!! Complimentary bottle of wine, nice honor bar, comfy bed, plenty of towels and toiletries, even daily housekeeping. The only issue was I used a hotel with on-site parking as a filter and this hotel was listed. They only have ONE space available and it was already reserved during our stay which I found out after booking. We used public parking a 10 minute walk away. There was space in front of the hotel for unloading and loading our luggage so it worked out OK. I would absolutely stay here again and would highly recommend to others.
Stayed 2 nights in Sep 2023
Response from Jessa on Sep 16, 2023
Dear Guest, We would like to thank you for choosing Pavillon des Lettres. We are delighted that you enjoyed your stay and we hope to welcome you soon for a future Parisian stay. Best regards

10/10 Excellent

Roy

Traveled with family
Liked: Amenities, property conditions & facilities
The hotel is very quaint and is located in a quiet neighborhood and yet close to shopping. The hotel has a wonderful breakfast, and staff are very welcoming and helpful.
Stayed 1 night in Aug 2023
Response from Jessa on Sep 16, 2023
Dear Guest, We would like to thank you for choosing Pavillon des Lettres. We are delighted that you enjoyed your stay and we hope to welcome you soon for a future Parisian stay. Best regards

10/10 Excellent

Roy

Traveled with family
Liked: Amenities, property conditions & facilities
The staff are very helpful, and the property is very charming.
Stayed 1 night in Aug 2023
Response from Jessa on Sep 16, 2023
Dear Guest, We would like to thank you for choosing Pavillon des Lettres. We are delighted that you enjoyed your stay and we hope to welcome you soon for a future Parisian stay. Best regards

10/10 Excellent

Roy

Liked: Amenities, property conditions & facilities
Lovely hotel!
Stayed 1 night in Aug 2023
Response from Jessa on Sep 16, 2023
Dear Guest, We would like to thank you for choosing Pavillon des Lettres. We are delighted that you enjoyed your stay and we hope to welcome you soon for a future Parisian stay. Best regards

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Jessa on Sep 16, 2023
Dear Guest, We would like to thank you for choosing Pavillon des Lettres. We are delighted that you enjoyed your stay and we hope to welcome you soon for a future Parisian stay. Best regards

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2023
Response from Jessa on Sep 16, 2023
Dear Guest, We would like to thank you for choosing Pavillon des Lettres. We are delighted that you enjoyed your stay and we hope to welcome you soon for a future Parisian stay. Best regards

10/10 Excellent

Miday

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , great location
Stayed 5 nights in Aug 2023
Response from Jessa on Sep 16, 2023
Dear Guest, We would like to thank you for choosing Pavillon des Lettres. We are delighted that you enjoyed your stay and we hope to welcome you soon for a future Parisian stay. Best regards

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jessa on Jul 15, 2023
Dear Guest, We would like to thank you for your feedback about the hotel and we hope to welcome you during your next Parisian stay. Best regards

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 4 nights in May 2023
Response from Jessa Le Pavillon des Lettres on Jun 2, 2023
Dear guest, Thank you so much for sharing your experience at Pavillon des Lettres We are delighted to read that you enjoyed your stay at Pavillon Des Lettres. We look forward to welcoming you to our hotel during your next stay in Paris. Best regards,

10/10 Excellent

Kit, SFO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Jessa Le Pavillon des Lettres on Jun 2, 2023
Dear guest, Thank you so much for sharing your experience at Pavillon des Lettres We are delighted to read that you enjoyed your stay at Pavillon Des Lettres. We look forward to welcoming you to our hotel during your next stay in Paris. Best regards,

10/10 Excellent

Shiva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My absolute favorite hotel. From the location the staff everything was perfect.
Stayed 1 night in Apr 2023
Response from Jessa on Apr 29, 2023
Dear Guest, Thank you so much for sharing your experience at Pavillon des Lettres We are delighted to read that you enjoyed your stay at Pavillon Des Lettres, especially our staff. We look forward to welcoming you to our hotel during your next stay in Paris. Best regards, Jessa Le Pavillon des Lettres

10/10 Excellent

Shiva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second time and we actually Loved everything again. Can’t say enough about the staff, super kind and attentive. Will definitely be staying here next time too.
Stayed 1 night in Apr 2023
Response from Jessa on Apr 29, 2023
Dear Guest, Thank you so much for sharing your experience at Pavillon des Lettres We are delighted to read that you enjoyed your stay at Pavillon Des Lettres, especially our staff. We look forward to welcoming you to our hotel during your next stay in Paris. Best regards, Jessa Le Pavillon des Lettres

10/10 Excellent

elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great location. Close to dining and shopping. But the staff was impeccable, so friendly and helped with all our needs. 💕
Stayed 6 nights in Feb 2023
Response from Jessa on Mar 31, 2023
Dear Guest, Thank you so much for sharing your experience at Pavillon des Lettres.We are delighted to read that you enjoyed your stay at Pavillon Des Lettres, especially our rooms and our team. We look forward to welcoming you to our hotel during your next stay in Paris. Best regards, Le Pavillon des Lettres

4/10 Poor

Alex

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Terrible value for money. Small, cheaply decorated rooms at high cost
Stayed 3 nights in Feb 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My brother and I had a very pleasant stay. The breakfast was excellent.
Stayed 4 nights in Jan 2023
Response from Jessa on Mar 31, 2023
Dear Guest, Thank you so much for sharing your experience at Pavillon des Lettres.We are delighted to read that you enjoyed your stay at Pavillon Des Lettres, especially our breakfast. We look forward to welcoming you to our hotel during your next stay in Paris. Best regards, Le Pavillon des Lettres

10/10 Excellent

Lilliana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely stay! The staff was wonderful! Jessa was super kind when I arrived at 6am! She even treated me to breakfast and a coffee while I waited for a room to be available. The food was delish and the rooms super nice. I was comfortable working away on my lap top there as well.
Stayed 1 night in Jan 2023
Response from Jessa on Mar 31, 2023
Dear Guest, Thank you so much for sharing your experience at Pavillon des Lettres.We are delighted to read that you enjoyed your stay at Pavillon Des Lettres, especially our rooms, our team and our breakfast. We look forward to welcoming you to our hotel during your next stay in Paris. Best regards, Le Pavillon des Lettres

10/10 Excellent

Eric

Liked: Cleanliness
Stayed 3 nights in Jan 2023
Response from Jessa on Mar 31, 2023
Dear Guest, Thank you so much for sharing your experience at Pavillon des Lettres.We are delighted to read that you enjoyed your stay at Pavillon Des Lettres. We look forward to welcoming you to our hotel during your next stay in Paris. Best regards, Le Pavillon des Lettres

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

karl

Stayed 3 nights in Sep 2022

10/10 Excellent

Elizabeth, Lake Forest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Junior suite was spacious, but other rooms typical European size. Beautiful lobby area.
Stayed 1 night in Oct 2022

10/10 Excellent

Reid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. The rooms are very nice and comfortable. The location is safe as it’s next to the presidential compound. Great stay
Stayed 3 nights in Sep 2022

10/10 Excellent

Robert

Stayed 1 night in Sep 2022

10/10 Excellent

Shiva

Stayed 1 night in Sep 2022

10/10 Excellent

Shiva

Stayed 7 nights in Sep 2022

10/10 Excellent

Rena, Morganville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel right near the entrance of Elysee Palace. We stayed in a interconnected 2 bed/2 bath which was modernized and comfortable. Reasonable Walking distance to Champs Elysees. Even the local neighborhood had lovely high end shops. Front desk service was top notch. I was especially impressed how the front desk emailed and texted me to inform we accidentally left something behind. We were able to ship it back home as we were already out of the country. We all enjoyed our stay immensely and would highly recommend.
Stayed 3 nights in Aug 2022

10/10 Excellent

Maja, bardstown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!!! The WiFi was a bit unreliable, but otherwise it was pure perfection!!
Stayed 5 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Dan

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Would highly recommend this hotel - Clean, smart, nice room and bathroom, very warm welcome and attentive service from the staff, good location for exploring the city and quiet streets due to the proximity to the Elysee Palace.
Stayed 4 nights in Jul 2022

2/10 Terrible

Rushna

Liked: Cleanliness
Disliked: Staff & service, room comfort
Took 2 days to get a nespresso coffee maker in room. The last day of stay; airconditioning broke down and was never fixed.
Stayed 4 nights in Jul 2022

2/10 Terrible

Reed

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Pablo A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Jun 2022

10/10 Excellent

Alfredo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location n’est the presidential palace l’Elysee and the main art galleries. Comfortable rooms with lush bathrooms. Very nice style.
Stayed 1 night in Jun 2022

10/10 Excellent

Cindy, London

Stayed 1 night in Jun 2022

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
great location staff was extremely helpful
Stayed 1 night in May 2022

10/10 Excellent

Alessandro

Stayed 2 nights in Mar 2022

10/10 Excellent

M.J.W.M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room (suite), great shower etc. Very nice staff and a very big breakfast with lost of choice.
Stayed 3 nights in Feb 2022

6/10 Okay

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, acceptable stay overall
We booked this hotel for a very special anniversary together with my wife and also another couple we met years ago who also joined us after we told them to book this hotel. Overall the stay was ok, the location is fantastic and you are very close to everything and all the hotspots of Paris are within walking distance. The hotel is somehow cute and small, but so is the room we stayed in as it was smaller than it looked in the pictures. The lobby is the most beautiful thing in the hotel with a nice modern fire place and terrace outside if you want to smoke a cigar or have a drink at night. The hotel offered a very small breakfast for a very high and unfair price, almost too expensive for what they are offering in the buffet. At the same time, they do offer free snacks in the evening and an open bar but you have to pay of course for drinks. Our sleep was acceptable, the noise coming from the street through the soft windows sometimes was too loud and would wake us up so easily even in the middle of the night. Overall, I would score this hotel 6.5/10 with similar offers around the city and also central location at much lower rate.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book lovers perfect spot
Beautiful hotel, quiet and well situated. Perfect for book lovers. The area immediately around the hotel was pretty inactive over the Christmas holiday but a 10 minute walk got us to restaurants, cafes, metro. Staff are friendly and helpful. Breakfast (not included) was lovely.
Stayed 2 nights in Dec 2021
Response from Célia - Front office supervisor on Jan 29, 2022
Dear Guest, Thank you for taking your time to leave your impressions regarding your last stay with us. We are very pleased to read that your experience was really pleasant for you. We hope to welcoming you back for your future parisian stay, Kind regards, Célia Front office supervisor

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
It’s a beautiful boutique hotel, but they need remodeling the front of the hotel. We couldn’t find the hotel. The staff is very friendly.
Stayed 3 nights in Dec 2021
Response from Célia - Front office supervisor on Jan 29, 2022
Dear Jose, Thank you for taking your time to leave your impressions regarding your last stay with us. We are very pleased to read that your experience was really pleasant for you. We hope to welcoming you back for your future parisian stay, Kind regards, Célia Front office supervisor