Interior

Reviews of Lenox Montparnasse Hotel

3 out of 5
Lenox Montparnasse Hotel
15 Rue Delambre, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1002 reviews" "
Rating 8 - Good. 360 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfortable bed, very cute neighborhood, very cute hotel. Even though street is small and quiet, it’s noisy in the night. The bar down the street had patrons out on the sidewalks partying until 5a. To note, it was Saturday night. We woke to loud singing in the street at 3a. It was charming and we enjoyed the experience hanging out the window and watching but don’t stay here if that will upset you. Then 6am street cleaners, and 7a garbage truck. We would stay here again.
Stayed 1 night in Mar 2024
Response from Emmanuel - Manager on Mar 9, 2024
Dear Nikki,Thank you very much for your excellent feedback.It happens that even with the double window the street noise can disturbing. Our Club room and the back side offer more quiet.We hope to have the pleasure to welcome you again at Hotel Lenox Montparnasse.Best regards

10/10 Excellent

Daniel

First time to Paris and was presently surprised, read reviews on line before but the place delivered beyond my expectations. Very clean, very friendly and very patient and accommodating to me not knowing French. The property was great and in a fabulous area. Several 4 star restaurants within walking distance and they all were fabulous. Overall great stay and great trip, I’ll be back.
Stayed 3 nights in Jan 2024
Response from Front Desk on Feb 2, 2024
Dear Daniel,What a great feedback !We are very happy to read that the Lenox Montparnasse Hotel and team delivered beyond your expectations on your first visit to Paris.We would be pleased to welcome you back !Kind regards

8/10 Good

Bonnie

Traveled with partner
Overall good. Sound from other rooms much too loud. Bathroom vent did not work. Bed was great. Room was neat and clean. Staff excellent. Coffee in dining room a real plus.
Stayed 5 nights in Jan 2024
Response from Front Desk on Feb 2, 2024
Dear Bonnie,Thank you for taking the time to review your recent stay at Lenox Montparnasse.We take note of your feedback about the vent in the bathroom and we will do our best to improve.We hope to welcome you back on your next Paris trip .Kind regards

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but poor hotel
Location in Paris is good but the hotel is massively overpriced. The reception staff are rude and ignorant, when I complained to them about some of our issues, they just shrugged it off. The rooms are not cleaned particularly well, specifically dust everywhere, hairs in the shower and sink, it is clear that the rooms are not well cleaned. The rooms are advertised as sound proof but when you are in the room, you can hear everything that is going on in the hall way and in other rooms. Rooms are incredibly small and there is just about enough room for 2 people.
Stayed 4 nights in Dec 2023
Response from RECEPTION TEAM on Jan 13, 2024
Bonjour Sharon, We apreciate your feedback and hope to welcome you back soon ! Kind regards, Reception team

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, very clean and comfy bed. Great location with metro at end of street
Stayed 2 nights in Dec 2023
Response from RECEPTION TEAM on Jan 13, 2024
Bonjour,Thank you fore sharing your feedback, the team is happy to know that you enjoyed your stay at Lenox Montparnasse and hope to welcome you back soon .

10/10 Excellent

Karil, north hampton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, comfortable, and in a very convenient location. The street and surrounding area have plenty of walkable restaurants and shopping. It also serves breakfast and has a self-serve honor bar at night. I am not sure about parking because I didn't have a car.
Stayed 2 nights in Dec 2023
Response from Front Desk on Jan 13, 2024
Dear guest, We apreciate your feedback and hope to welcome you back soon ! Kind regards,

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean renovated hotel
Our stay was overall pretty good. The staff are friendly and welcoming. The room was clean and renovated. We paid for breakfast at the hotel and is well with the extra cost The rooms however are not sound proof anf the hotel is is located across the street from a loud bar. We were woken up several times from the street noice Friday and Saturday till 7am when the bar closes. Overall good place to stay in Paris.
Stayed 4 nights in Nov 2023
Response from La réception on Jan 22, 2024
We thank you for taking the time to review your stay and for your comment.We hope to have the pleasure of welcoming you again during your next stay in Paris.Best regards,

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from La réception on Jan 22, 2024
Merci pour votre évaluation de 4/5 !L'équipe du Lenox Montparnasse est ravie d'avoir répondu à vos attentes et espère avoir le plaisir de vous revoir prochainement.

10/10 Excellent

Talha

Traveled with partner
Liked: Cleanliness, amenities
Great service and very comfortable
Stayed 1 night in Oct 2023
Response from La réception on Jan 22, 2024
Merci pour votre évaluation de 5/5 !L'équipe du Lenox Montparnasse espère avoir le plaisir de vous revoir prochainement.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One street off Montparnasse Blvd so within walking distance of the iconic restaurants of Montparnasse. Not an overly luxurious hotel but would stay here again. Breakfast was perfect, good coffee and hot selections as well as breads and cereals and fruits. Room was small but I have had smaller in Paris. Bed was comfortable and we are picky about that. Lots of nice cafes and small restaurants within easy walking distance. Not so much shopping and other sights but this is what Montparnasse is, a few of the “monument” restaurants, La Coupole, Le Dome etc and lots of movie theaters.
Stayed 2 nights in Sep 2023
Response from La réception on Jan 22, 2024
We thank you for taking the time to review your stay at Lenox Montparnasse.We hope to have the pleasure of welcoming you back for you next Paris trip.Best regards,

10/10 Excellent

michel, PREVOST

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great we will come again
Stayed 2 nights in Sep 2023
Response from La réception on Jan 22, 2024
Merci pour votre évaluation de 5/5 !L'équipe du Lenox Montparnasse est ravie d'avoir répondu à vos attentes et espère avoir le plaisir de vous revoir prochainement.

10/10 Excellent

Tony

Stayed 2 nights in Sep 2023
Response from La réception on Jan 22, 2024
Merci pour votre évaluation de 10/10 !L'équipe du Lenox Montparnasse est ravie d'avoir répondu à vos attentes et espère avoir le plaisir de vous revoir prochainement.

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 'Go to' Hotel in Paris
Very friendly place to stay. Rooms well appointed, staff incredibly helpful, breakfasts appetising an conveniently close to good restaurants and the metro
Stayed 4 nights in Aug 2023
Response from La réception on Jan 22, 2024
Merci pour votre évaluation de 10/10 !L'équipe du Lenox Montparnasse est ravie d'avoir répondu à vos attentes et espère avoir le plaisir de vous revoir prochainement.

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La réception on Jan 22, 2024
Merci pour votre évaluation de 10/10 !L'équipe du Lenox Montparnasse est ravie d'avoir répondu à vos attentes et espère avoir le plaisir de vous revoir prochainement.

10/10 Excellent

Myriam D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of the person at the reception desk....thoughtful useful efficient great
Stayed 1 night in Aug 2023
Response from La réception on Jan 22, 2024
Dear Myriam,thank you for your feedback, ou reception team is deligheted to read you enjoyed your stay and the welcoming.

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with very friendly and helpful staff. Clean, comfortable and everything we needed. The area is perfect for getting to Montparnasse station, it feels safe and has a good range of cafes and restaurants and line 6 metro stop on the doorstep. Wouldn’t hesitate to highly recommend. Thank you!
Stayed 1 night in Aug 2023

10/10 Excellent

Yelizaveta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great hotel! The staff is nice and the rooms are great. There is AC and everything is so clean! Also, the hotel is located in a great area. There are so many restaurants, bars, and bakeries within walking distance. I definitely recommend staying here!
Stayed 6 nights in Jul 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Gem
What a cute and comfortable small hotel. Staff was excellent and friendly. Breakfast very nice. Self-serve bar at night made for pleasant moment after late dinners.
Stayed 3 nights in Jul 2023
Response from La réception on Jan 22, 2024
Merci pour votre évaluation de 10/10 !L'équipe du Lenox Montparnasse est ravie d'avoir répondu à vos attentes et espère avoir le plaisir de vous revoir prochainement.

10/10 Excellent

Maryline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location and price for this quality hotel; felt very clean and recently renovated. Close to the lovely area of la Gaité-Montparnasse.
Stayed 1 night in Jul 2023
Response from Front Desk on Jan 22, 2024
Dear Guest,we apreciate your feedback and are delighted to read you enjoyed your stay at Lenox Montparnasse.We look forward to welcoming you back !Best regards,

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An unexpected gem of a hotel Away from the main hustle and bustle of city centre Paris, but remains in easy reach of all the major tourist spots. Staff were lovely, the decor modern yet classy. Will definitely be using it again on a return trip to Paris.
Stayed 2 nights in Jul 2023

10/10 Excellent

Bernice

Stayed 4 nights in Jul 2023
Response from La réception on Jan 22, 2024
Merci pour votre évaluation de 5/5 !L'équipe du Lenox Montparnasse est ravie d'avoir répondu à vos attentes et espère avoir le plaisir de vous revoir prochainement.

10/10 Excellent

suzy Lynn Haber

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying at this hotel and it is my new go-to. From the lovely and very clean room to the delicious breakfasts, super helpful front desk staff, and all in between, it is an ideal stay for the price.
Stayed 5 nights in Jun 2023

10/10 Excellent

Yves

Traveled with family
Front desk personnel extra helpful, room very clean and quiet. Great location in Montparnasse Gare area
Stayed 1 night in Jun 2023
Response from La réception on Jan 22, 2024
Merci pour votre évaluation de 5/5 !L'équipe du Lenox Montparnasse est ravie d'avoir répondu à vos attentes et espère avoir le plaisir de vous revoir prochainement.

10/10 Excellent

Ameet

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room, staff, and location!
Stayed 1 night in Jun 2023
Response from La réception on Jan 22, 2024
Merci pour votre évaluation de 5/5!L'équipe du Lenox Montparnasse est ravie d'avoir répondu à vos attentes et espère avoir le plaisir de vous revoir prochainement.

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, so friendly and attentive. They were very accommodating to all requests. You could tell that the staff were all part of a small community and made all guests feel very at home. The hotel was very secure and I felt safe the entire time. The rooms were very clean, well kept, and the cleaning staff were all very kind and did a fantastic job each day! The rooms featured a lot for their somewhat compact space but had TV, mini fridge, loads of closet and hanger space, desk, chair, night stands. It was very up to date and modern. The bathroom was clean and very spacious. The rooms had lonely views of the street with a little balcony and huge double doors to air out room. The lobby and eating area were all so comfortable, clean, modern, and fancy. Location wise, it is right in the Montparnasse heart, near two major metro stops within 5 min walk from hotel, one street away best creperie in Paris (La Crêperie de Josselin), near one of my favorite boulangeries (LA PARISIENNE Odessa and favorite Artocarpus). Overall, I absolutely loved the stay, highly recommend, and definitely will be coming back to this hotel.
Stayed 6 nights in Jun 2023
Response from La réception on Jan 22, 2024
Merci pour votre évaluation de 5/5 !L'équipe du Lenox Montparnasse est ravie d'avoir répondu à vos attentes et espère avoir le plaisir de vous revoir prochainement.

10/10 Excellent

Tommy

Stayed 2 nights in Jun 2023
Response from La réception on Jan 22, 2024
Merci pour votre évaluation de 5/5 !L'équipe du Lenox Montparnasse est ravie d'avoir répondu à vos attentes et espère avoir le plaisir de vous revoir prochainement.

10/10 Excellent

Yueyang

Stayed 3 nights in Jun 2023
Response from La réception on Jan 22, 2024
Merci pour votre évaluation de 5/5 !L'équipe du Lenox Montparnasse est ravie d'avoir répondu à vos attentes et espère avoir le plaisir de vous revoir prochainement.

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from Frontdesk on Jun 4, 2023
Dear Guest,We thank you for your feedback.Best regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from Frontdesk on May 28, 2023
Dear Guest,We thank you for taking time to evaluate our facilities.Best regards,

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanness and the location
Stayed 2 nights in Apr 2023
Response from Frontdesk on May 28, 2023
Dear Madam,We are happy to read you enjoyed your stay with us and thank you for your review.Best regards,

10/10 Excellent

ALEXANDER

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well decorated hotel with good size rooms
Stayed 2 nights in Mar 2023
Response from Frontdesk on May 28, 2023
Dear Sir,We thank you for your nice comments.Best regards,

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel very clean
Lovely and very clean and well kept hotel. It’s a charming old building but they have a lift. Breakfast was good quality and the service very good. Their bread n pastries very good. The reception was excellent. The room itself was very well design n big enough for a Paris hotel.
Stayed 1 night in Mar 2023
Response from Frontdesk on May 28, 2023
Dear Guest,We thank you for taking time to review our services and hope to have the pleasure to welcome you back on your future trips to Paris.

10/10 Excellent

DIMITRIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from La réception on Mar 9, 2023
Cher Hôte,merci pour votre feedback !

10/10 Excellent

Bryan

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Loved the junior suite. This property has excellent management and makes up for any shortcomings. A
Stayed 1 night in Jan 2023
Response from La réception on Feb 8, 2023
Dear Host,thank you for your kind feedback. We really do our best to satisfy our guest.best regards

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice low-key stay in the Montparnasse area. Had this booked to make it easy to the train station. Walls are paper thin--very noisy for my liking but nothing much to do about that. Well equipped room, was great for a low key last night in Paris
Response from la réception on Dec 26, 2022
Dear guests,Thank you for taking the time to share your experience at the Lenox Montparnasse Hotel. Best regards

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little gem of a hotel in a lively neighborhood.
Stayed 1 night in Nov 2022
Response from la réception on Dec 26, 2022
Dear host,thank you, we apreciatie your feedback.would be pleased to welcome you back soon.

10/10 Excellent

Felipe

Liked: Cleanliness, amenities, property conditions & facilities
.
Response from Frontdesk on Nov 8, 2022
Dear Guest,We thank you for your feedback.Best regards,

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Response from la réception on Dec 26, 2022
thank you for your feedback !

10/10 Excellent

samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very clean, excellent breakfast, great staff
Stayed 2 nights in Aug 2022
Response from La Réception - Front Desk on Sep 8, 2022
Dear guest, we thank you for that perfect note, and we hope to have the pleasure to welcoming you for your next parisian stay.Best regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Paris
Really lovely hotel in a great location. Staff were very helpful, parking was onsite, free coffee and the honesty bar were all great touches. Overall I wholeheartedly recommend this hotel!
Stayed 3 nights in Aug 2022
Response from Front desk on Sep 1, 2022
Dear guests,Thank you for taking the time to share your experience at the Lenox Montparnasse Hotel. It is with great joy that we learn your satisfaction with all the services of our establishment. We thank you for your recomandation.Do not hesitate to contact us for your next Parisian stay!Best regards

10/10 Excellent

Susan

Stayed 2 nights in Aug 2022
Response from Front desk on Sep 1, 2022
Dear guest, We thank you for that perfect score, and we hope to welcome you for you next parisian stay.Best regards

10/10 Excellent

Janette

Stayed 1 night in Aug 2022
Response from Front desk on Sep 1, 2022
Dear Madam, We thank you for that perfect score !Don't hesitate to contact us for your next parisian stay.Very best regards

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location in Paris
Really nice hotel, had a balcony view which I hadn’t expected. Good sized room, nice facilities and in a brilliant location for getting around Paris, 4 metro stops on various lines all within 10 mins walking distance.
Stayed 4 nights in Aug 2022
Response from Front desk on Aug 25, 2022
Dear guestWe thank you for these pleasant comments, and we are happy to see that our hotel gave you complete satisfaction. We hope to have the pleasure to welcome you in the future.Best regards

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from La réception on Aug 16, 2022
Cher Hôte, Merci pour votre retour, nous sommes ravis de lire que votre séjour ai été a la hauteur de vos attentes.

8/10 Good

Chang Jiang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from La réception on Aug 16, 2022
Cher Hôte, nous espérons avoir répondu à vos attente et espérons vous revoir prochainement. Bien cordialement

10/10 Excellent

Glenn

Stayed 1 night in Aug 2022
Response from la réception on Aug 16, 2022
merci pour votre retour positif ! nous somme ravis d'avoir contribué à votre entière satisfaction.

10/10 Excellent

Hsiao-yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location great decorations and top facilities it should be a four stat
Stayed 1 night in Jul 2022
Response from La réception on Aug 16, 2022
Dear Host, we are delighted to know that you enjoyed your stay with us. Looking forward to welcoming you back soon.

8/10 Good

Robert

Stayed 2 nights in Jul 2022
Response from la réception on Dec 26, 2022
Dear guestWe hope to have the pleasure to welcome you back in the future.Best regards

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel - clean and updated.
Stayed 1 night in Jun 2022
Response from Hotel Lenox Montparnasse on Jun 27, 2022
Dear Madam, We thank you for your kind feedback.

10/10 Excellent

Melinda, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay with access to 3 different metro stops, great neighborhood, and best bathrooms!
Stayed 6 nights in May 2022
Response from Front desk on Jun 12, 2022
Dear Madam, We thank your for taking time to write a feedback. Warm regards,