Ratings based on 18 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler
NOT a 4 star hotel!Posted Oct 1, 2014
Cons: food facilities
I requested a good room as we were on our honey moon but we were given a room on the main road, had no food facilities apart from the normal dining timings. The staff were rude and we were refused an hour extension on our check out. The room was very basic and had NO kettle either. The breakfast was so expensive and had NO hot food apart from eggs and toasts.
for Business Travelersby Ludo from UK
Great RestaurantPosted Jul 4, 2014 on Hotels.com
First stay there but will definitely use again. Nice restaurant.
for Everyoneby A verified traveler
NicePosted Jun 7, 2014
It's very nice experience And you mast visit If you what more romans
for Couplesby A verified traveler from Ottawa, Canada
Close to VersaillesPosted May 27, 2014
This hotel is very nice - Jacuzzi, spa, great food and within very easy driving distance from Chateau Versailles. We thoroughly enjoyed out stay.
for Business Travelersby unhappy from london, uk
ok for a Long break near Paris - otherwise noPosted May 25, 2014 on Hotels.com
Stayed here for a week with my wife. After compaining about the Air Con not working, we were told it's off for the moment due to it not being hot enough and we could wait till June - how does that work?? We got given a very old noisy fan which we wouldnt expect from a £200 a night hotel! Hotel location is close enough to Paris, a fairly long walk up the hill carrying suitcases wasn't fun, and the last bus back from the nearest metro station (not walkable) is at 9.10pm. If you miss it, its a 25 euro ride back to the hotel. Room service menu is not great and is very expensive - 22 euros a plate, and expect staff to enter your room without warning to collect their old noisy fan when another guest asks for one!
Recommendedby JAKE from LONDON
GREAT HOTELPosted Apr 15, 2014 on Hotels.com
HOTEL WAS GOOD. GREAT STAFF AND NICE CLEAN ROOM. WOULD STAY HERE AGAIN
for Couplesby R & B from Cheshire
Most pleasant on outskirts of ParisPosted Oct 31, 2013
Pros: Staff friendliness, food was very good, overall a nice friendly hotel.
Cons: Internal lighting? For us the lighting in the bedroom was a little too low key.
Location: Versailles and Paris, we did not stay long enough to do Versailles and might have to come back sometime to do the Palace.
Paris was our destination, the hotel is in a reasonable location. If the weather is fair you have a 20 minutes walk from the hotel to the railway station, or a 5 minute taxi ride. Champs Élysées is two short train journeys away, the first SNCF for just 2 stops then on the Underground (RER) 3 stops. At only €8.60 return for the whole day with as much use of the underground you may wish for. All hotel staff were extremely friendly, helpful and accommodated my school boy grasp of the French language , nothing was too much trouble. Has a very nice wine selection even if a bit on the pricey side the mini bar charges are a little steep, but then does not have to be made use of. We enjoyed our stay.
by A verified traveler
A very good stay with a few notable letdownsPosted Jun 23, 2013
Pros: The setting, the services for the most part, and almost all members of staff were super professional.
Cons: Don't lose a groom's suit and then behave like it's not a big deal, adjust the room price to the room itself, not just the view.
Location: Downtown Ville d'Avray is within walking distance with a marketplace and groceries. The lake is very serene. Public transport from hotel is so-so.
This hotel abuts a little lake, making it a very relaxing choice in a paradisiac setting. The hotel staff is very good, they know their stuff and though it wasn't an issue for us they are very foreign languages-friendly. There are 2 restaurants associated with the hotel, we only went to the café for dinner once and it was very good and reasonable. There is a little garden where you can picnic or have the restaurants serve food for you. For the most part this was a fantastic experience. The letdowns: The rooms are uneven - some have showers and are smaller but pricier than others simply because they have a view of the trees in the garden. They are all comfortable but ask to see the room before you agree to stay there ("cramped" could honestly describe one of the premium rooms we got). We went there for our wedding and gave them the couple's outfits to press ahead of the big day. On the day of the wedding they only found the dress - the person who took both looked the groom straight in the eyes and told him he made a mistake and never gave her any suit. The suit was eventually found after 40 minutes, probably not pressed. While accidents happen, the experience amounted to being called a liar by a member of staff of a 4-star hotel who never apologized. Finally, at checkout time the staff expects customers to remember which days they ordered breakfast, and how many. Apparently they don't really keep track. This is a very nice hotel, but 4 stars? Not quite.
for Business Travelersby A verified traveler
Great spa-hotel , close to naturePosted Jun 19, 2013 on Hotels.com
Hotel is more for a getaway/ escape, but not for tourists who want to explore around the city (i.e. nothing much to see). It's close to Versailles, but that's pretty much about it. The hotel itself is beautiful though - with the lake and trail at the back, and overall spa-like setting. I'd come again for a relaxing weekend stay - maybe to write a novel or two.
for Everyoneby A verified traveler
Great hotelPosted Mar 16, 2013
Excellent hotel in lovely surroundings with very helpful staff. I would love to return one day.