Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brasil

Hotel bem localizado

Posted Apr 22, 2015
Hotel bem localizado proximo a vários pontos turísticos. Tem uma feira todos os dias quase em frente ao hotel que é excelente
4 out of 5
Recommended
for Personal Event
by Christophefrom Agen

Séjour de 4 nuits

Posted Feb 27, 2015 on Hotels.com
La paroi de douche n'est pas suffisamment longue afin d'éviter les éclaboussures d'eau qui jaillit de la douche. Le pommeau de douche effet pluie n'est pas assez puissant.
Comment from Hotel Management
Mar 29, 2015 by Hotel Manager, Hotel Management
Cher client, Nous vous remercions pour votre commentaire qui nous permet d'apporter les mesures correctives afin d'améliorer nos prestations. Tres cordialement.
4 out of 5
Recommended
for Families
by A verified traveler

快適なホテルです

Posted Jan 6, 2015 on Hotels.com
立地が素晴らしいです。 バスタブが無いことを除けば、満足度ご高いホテルです。
Comment from Hotel Management
Mar 29, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your review. With pleasure, we will provide you a room with bathtub if mentioned. Waiting for the pleasure to welcome you again. Please receive our best regards.
1 out of 5
Recommended
for Families
by Marcelofrom São Paulo

Caro pelo que oferece, não parece 4 estrelas.

Posted Jan 5, 2015 on Hotels.com
Passei o Reveillon com minha família neste hotel. Não indico para família. O quarto é bem pequeno e barulhento , o esquema de banheiro também não me adaptei. A privada fica isolada do restante do banheiro e pia e box dentro do quarto sem porta. A diária é cara pelo o que oferece o café da manhã custa mais 18 euros e não vale.
Comment from Hotel Management
Mar 29, 2015 by Hotel Manager, Hotel Management
Estimado cliente, Obrigado por tomar o tempo para escrever seus comentários que nos ajudam a melhorar a qualidade do nosso serviço. Lamento ouvir que o serviço do hotel não corresponde às suas expectativas.Na sua proxima visita, sugerimos que voçê reserve um dos nossos Junior Suite, de modo que possa desfrutar de um espaço mais confortável. Cordialmente.
Comment from Hotel Management
Mar 29, 2015 by Hotel Manager, Hotel Management
Estimado cliente, Lamento ouvir que o serviço do hotel não corresponde às suas expectativas.. Saiba que, em todos os hoteis Mercure são propostas duas fórmulas de pequeno-almoço :- Buffet de - Express & Co à 8 euros Não hesite na sua próxiama viagem a escolher a opção mais adequada para você. Com os melhores cumprimentos.
4 out of 5
Recommended
for Personal Event
by mehmet eminfrom istanbul

Good Hotel for Paris Cenrum .

Posted Jan 5, 2015 on Hotels.com
Good Hotel for Paris Cenrum .
Comment from Hotel Management
Mar 30, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you for sharing your experience with us. Please receive all our best regards.
Comment from Hotel Management
Mar 30, 2015 by Hotel Manager, Hotel Management
Dear client, Thank you for your review. Please reveive all our best regards.
1 out of 5
by A verified traveler

Only location is good

Posted Dec 30, 2014
I had a bad experience here bcos there is no door in Shower area. There is no privacy at all. Only good thing that find in the hotel is the location.
Comment from Hotel Management
Mar 29, 2015 by Hotel Manager, Hotel Management
Dear guest, Thank you for taking the time to post your comment . We are happy to learn that you enjoyed our location and very sorry that our bathrooms didn't comply your expactions. Thank you for your understanding. Best regards
4 out of 5
Recommended
for Couples
by A verified traveler

スタッフの対応が良かった。

Posted Dec 26, 2014 on Hotels.com
予約が取れていなかった為、最初の1泊だけ別のメルキュール(同じく凱旋門から徒歩圏内)での宿泊となりましたが、部屋のアップグレードや移動の手配を迅速に対応して頂きました。シャワーの水圧が弱かったことが残念でした。(構造上、水圧を強くすると洗面所が水浸しになってしまいそうなので敢えての設定だったのかもしれませんが、やはり不便です。) 隣にMONOPRIX(スーパー)があり便利です。
4 out of 5
Recommended
for Personal Event
by Henry Danfrom São Paulo

Hotel muito bom!!!

Posted Nov 23, 2014 on Hotels.com
Muito boa, mas o café da manhã poderia estar incluso na estadia que não é barata!!!
Comment from Hotel Management
Mar 29, 2015 by Hotel Manager, Hotel Management
Obrigado por tomar o tempo para escrever seus comentários. Cordialmente.
Comment from Hotel Management
Mar 29, 2015 by Hotel Manager, Hotel Management
Estimado Cliente, Para já o agradecimento pelo seu comentário. Cordialmente.
4 out of 5
Recommended
for Business Travelers
by Carolynfrom Cambridge

Convenient for Palaid de Congres and tourist spots

Posted Nov 12, 2014 on Hotels.com
Very close to Palais de Congres and near enough to walk. Room more than adequate. As breakfast wasn't included popped into pomme de pain for quick espresso and croissant. Easy to get around Paris from here via metro or walking to Place d'etoile.
Comment from Hotel Management
Mar 29, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your review, we are happy to read that you enjoyed your stay with us. For your next stay, we recommend you our cheaper Express & Co breakfast. Looking forward to have the pleasure of welcoming you back.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Hotel très recommandable

Posted Nov 9, 2014 on Hotels.com
Accueil absolument chaleureux, convivial et efficace. Hotel bien situé
Comment from Hotel Management
Mar 29, 2015 by Hotel Manager, Hotel Management
Cher client, Nous vous remercions pour votre commentaire. Nous sommes ravis de lire que le personnel a su vous accompagner tout au long de votre séjour. Nous espérons avoir à nouveau le plaisir de vous accueillir lors de votre prochain séjour à Paris. Cordialement.