Ratings based on 923 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very convenient location, right near Eiffel Tower

Posted Jul 29, 2014
Pros: Convenient, good standard, pleasant
We were there the day of the Tour de France finish- some roads were closed nearby. 1taxi driver refused to take us back to the hotel but another found all the back streets to bring us back.
4 out of 5
Recommended
for Couples
by A verified traveler from Estonia

Great location close Eiffel

Posted Jul 28, 2014
Pros: Tidy and clean and near to the tourist attractions and metro station
Cons: Prices could be cheaper
Location: If you are lucky you can see Eiffel tour from your room window, 5 min walk from hotel. Seine river cruise
We spent our honeymoon in this hotel, stayed 5 nights. Small room, but enough space for two. Clean and tidy and air conditioned rooms. We really enjoyed it. Little fridge in the room was a bonus. We had always cold wine there :)
4 out of 5
Recommended
for Families
by A verified traveler

Conveniently located hotel

Posted Jul 28, 2014
Pros: Good location, easy walk to nice restaurants and attractions
Cons: Staff needs to be better trained to help tourists
Nice, clean hotel. The staff could be a bit more helpful to tourists.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel close to the Eiffel Tower

Posted Jul 28, 2014
We stayed in a family room for three. These are at the back of the hotel which is a shame as we didn't get a view of the Tower. Having said that the service was excellent, the room was modern, clean and comfortable and my son loved the rainforest shower! The staff were lovely and helpful and food in the restaurant was reasonably priced. We would definitely go back again!
4 out of 5
Recommended
for Everyone
by A verified traveler from leeds

Good location

Posted Jul 28, 2014
The hotel was in a great spot. Rooms were very clean and comfortable. We had a superior double which was lovely. Only downside, staff at breakfast seemed miserable!
2 out of 5
by A verified traveler from newcastle

Stolen property

Posted Jul 28, 2014
Pros: The hotel is close to all major attractions
Cons: Security
Location: Hotel is central and close to metro and river.
My fiends wife's bag was stolen whilst taken breakfast in the dining area. Security was very lapse and staff in general not helpful in relation to this matter.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Great hotel

Posted Jul 27, 2014
Best hotel I've ever stayed in really friendly staff nice view of the Eiffel Tower the place had it all really do wish I could go back
4 out of 5
Recommended
for Everyone
by A verified traveler from Newark, DE.

Nice Hotel, 5 minute walk to Eiffel Tower

Posted Jul 27, 2014
Pros: Location, Location Location!
Cons: The rooms could add a couple of chairs to go with the table in the room.
Very close to all the main attractions in Paris, the rooms are a bit on the small side but comfortable bed. The food in the Hotel Cafe leaves a lot to be desired. The Staff were very nice and extremely helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

MERCURE PARIS CENTRE TOUR EIFFEL HOTEL-5 days

Posted Jul 27, 2014
On arrival, trolley was available at the reception area to help ourselves with our luggages. We waited fee minutes at reception and was greeted by a good looking frenchman who clearly expected us to speak french( even after I told him we are from Australia), he continued to speak french much to my annoyance. He eventually spoke english and told us our room number. Our room had a double bed and 1 sofa converted to a bed- not much space for our luggages. The toilet is separated from the shower which is fantastic. Internet is free during our stay. There is a restaurant but mostly open for buffet breakfast. The hotel has a 24 hours sandwich and drinks fridge which is available 24 hours and you pay at the reception. Credit card is acceptable. The lobby is pretty good snd they habe 2 computers to check emails if you so inclined. we found 2 particular staff at reception very rude to us, Pauline and the guy who checked us in. My suggestion to their manager is to get them to learn english and treat their guests with more respect because most of us just flew more than 20 hours. Afar ftom those 2, nearly all reception staff were courteous in particular Dahpne. The hotel is next to Pullman Hotel which I have stayed in before, I wanted to experience staying in bith hotels. The Eiffel Tower is a block away and few good restaurant nearby for lunches. On our check out, we left out luggages with the concierge at no extra charge! (unlike the Lancaster. Gate Hotel)
2 out of 5
by A verified traveler from California

never again

Posted Jul 24, 2014
I don't think anyone would like to stay here. First off the room is too small. We were there for 10 days in beautiful Paris! One of those few days we stayed with no toilet paper they didn't put any! what kind of service is that! Secondly, the staff was so rude & seem like they don't want to help you. Only the men that work in the reception. Also, they don't even change your bed sheets that's horrible! I don't think they have ever made a bed! & Lastly, they give you coffee to make it in your room but only leave 2 cups when there's 3 of us. Horrible Horrible Horrible! Never Again! I don't recommend this place at all.