Ratings based on 38 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
92% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Towels

Posted Jul 21, 2015
Location: Near McDonald's and transportation to the center of Paris/airports.
Most of the staff was very kind and helped us with directions as well as making our stay more comfortable, but one of the staff members was rude when asked about the coffee maker in the lobby. The room was very clean and the bed was comfortable, however, our towels weren't changed for 3 days straight and we had to call them to ask them to change our towels. We also were not given any hand soap for the sink for the first 3 days, so we used what little body wash was available to us from the hotel. The shower was amazing with the 2-in-1 bath/shower combination and the shower head had nice pressure. The location of the hotel was great as it was right next to the TVM and the bus 216, so transportation to the center of Paris was convenient. Make sure you buy breakfast foods in advance for a few days because nothing is open around the area until 11 and the continental breakfast is about 17 Euros for simple pastries.
Comment from Hotel Management
Jul 23, 2015 by Yannick Groll, Hotel Management
Dear guest, Thank you so much for the feedback about your experience in our hotel. My team and I are glad to know that you appreciated your room which offered you a nice stay. Concerning the towels, we use an international system for the environment which consists in : the towels you want to change are placed on the ground and keep the ones you want to be hung. We are also happy to know that our localisation was a good option for you to go to Paris city with transport facilities. It would be a pleasure for us to welcome you for a next stay. Best regards, Yannick GROLL
3 out of 5
by A verified traveler from 日本

部屋の大きい、普通のホテル

Posted Jun 1, 2015
当たり前ですが、全て英語かフランス語対応です。全く話せない方だと少し嫌な思いをするかもしれません。しかしフランスでの通常サービスの範囲内です。日本とは違う事を理解して使用してください。立地は非常に良く、即高速道路に乗れます。駐車場も夜にバーが下り、安全でしょう。23時着の6時に出ました。バーはまだ上がっていました。
Comment from Hotel Management
Jun 8, 2015 by Yannick Groll, Hotel Management
Dear Guest, Thank for your comment on Expedia website. We are delighted that our services such as room size and parking were up to your expectations. My team and I, are doing our best to satisfy our customers from woldwide. I hope that you appreciated all the beautiful places of Paris. We hope to welcome you again during your next trip. Best regards, Yannick GROLL
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Reggio Emilia

Hotel super!!

Posted May 26, 2015
Pros: Camera grande e colazione ottima
Cons: Prezzo della colazione!! 16€!!! Troppo!!!!
Ho alloggiato in questo hotel una notte, a due passi dall'aeroporto, comoda navetta gratuita!! Pulizia e lusso!! Sistemazione perfetta per viaggi di lavoro in tutto comfort
Comment from Hotel Management
Jun 8, 2015 by Yannick Groll, Hotel Management
Dear Daniele, Thank you very much for your recommendation. We are very happy to know that you appreciate our hotel and all the services we offer to our kind guest, and our localization near Orly airport. I hope you also enjoyed the panoramic view over the Parisian landscape during the breakfast. If you didn’t try it yet, we would be glad to welcome you back in our hotel to enjoy it during your next stay. Yours sincerly, Yannick GROLL
5 out of 5
Recommended
for Families
by SAJAL from Perth, Australia

Excellent service and excellent staff

Posted Apr 28, 2015 on Hotels
Fantastic experience especially the customer service staff (Corelle), she was exemplary and amazing . She made us feel like home.
Comment from Hotel Management
Jul 18, 2015 by Yannick Groll, Hotel Management
Dear Sajal, Thank you very much for your comment. It’s really a pleasure to know that our staff welcomed and helped you as needed. I will transmit your good comment to Coralie from the customer staff. We would be very happy to welcome you for a next stay with us. Yours sincerely, Yannick GROLL
5 out of 5
Recommended
for Families
by placida

Posted Apr 14, 2015 on Hotels
Comment from Hotel Management
Jul 18, 2015 by Yannick Groll, Hotel Management
Dear Placida, Thank you for your grade that I will be happy to share with all the team of Mercure Paris Orly Rungis. The pleasure would be all our to receive you again in our hotel. Yours sincerely, Yannick GROLL
4 out of 5
Recommended
for Everyone
by A verified traveler from Rabat

It was nice and worthy experience

Posted Mar 2, 2015
Pros: Cool and quit
Location: Go to the gym and McD
It was good and worthy experience and will sure get back to Mercury very soon. Please keep up the good work and see you guys very soon in last week of March 2015.
Comment from Hotel Management
May 14, 2015 by Yannick Groll, Hotel Management
Dear guest, Thank you so much for your positive feedback. It’s a real pleasure to know that you appreciate our team and services we offer to our lovely guest. We will be glad to welcome you for your next stays. Yours sincerely, Yannick GROLL
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Ganz ok

Posted Jan 27, 2015 on Hotels
Naja, für eine Nacht ok, aber nix besonderes. Fitnesseinrichtung ok, Frühstück mässig (das schlechteste Pain au Chocolat, das ich jemals in Frankreich gegessen habe), in der Umgebung ist , ausser anderen Hotels nichts, immerhin kostenloses Shuttle zum Flughafen. Es gibt ein besseres Hotel in der Nachbarschaft.
Comment from Hotel Management
Apr 4, 2015 by Yannick Groll, Hotel Management
Dear Guest, Thank you very much for your comment. I appreciate the time you considered to share your problems and we apologize for that. Even tough you did not like that much our breakfast we hope that you enjoyed the panoramic view over Paris. Be sure that we take into account your remarks to improve the quality of our products. We are glad that you appreciate our location and our free shuttle to go to Orly’s Airport. I hope that you will reconsider staying with us in the future, Yours sincerely,
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 21, 2015
Business travel - nice comfortable hotel. Clean, neat, safe and convenient to Orly.
Comment from Hotel Management
Mar 12, 2015 by Yannick Groll, Hotel Management
Dear Guest, Thank you very much for your feed back about your experience in our hotel Mercure. We are glad that you enjoyed your stay among us and that you liked our rooms and our services. It’s always a pleasure to get positives feedbacks from our clients. I am pleased you took advantage of the great location and the free shuttle to get to Orly Aiport. We will be happy to welcome you more business trip in our hotel. Yours sincerely,
4 out of 5
Recommended
for Families
by A verified traveler

Fint hotell

Posted Oct 5, 2014 on Hotels
Et fint hotell som vi var på i 2 dager. Fikk oppgradert hotellrom. Betjeningen var hjelpsom. Frokosten var sparsom og dyr.
1 out of 5
Recommended
for Business Travelers
by Hans from Aarhus

Særdeles forældet og værelset slet ikke rent.

Posted Sep 27, 2014 on Hotels
Værelserne var meget nedslidte og ikke rengjorte. Service i receptionen var meget langsom og uvenlig. Morgenmaden var ringe og bar præg af færdigkøbte produkter taget direkte ud af posen. Der var slet ingen kontakt til det sparsomme personale i morgenmadsrestauranten, der i øvrigt også var meget beskidt.