Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chester

Pitchfork Perfect

Posted Nov 5, 2014
An amazing location for Grande Halle de Villette. Clean.
Comment from Hotel Management
Nov 21, 2014
Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Grégory Champenois – General Manager Mercure Paris Porte de Pantin
5 out of 5
Recommended
for Couples
by A verified travelerfrom London

Lovely hotel room, friendly hotel staff

Posted Nov 4, 2014
Pros: Cozy feeling Friendly staff Close to centre Close to Halle de la Villette
Cons: N/A
Location: Halle de la Villette Canal St Martin Boulangerie really close Very close to metro stops
We stayed at Mercure Porte de Pantin in October 2014, as we came for Pitchfork Music Festival. I'd thoroughly recommend this hotel to anyone looking for a cozy hotel in Paris in general. It's brilliantly close (walking distance) to Halle de la Villette, but also really close by metro to the city centre and nice areas such as - Canal St Martin. The room was very clean and it felt really cozy. Seemed like it had everything, it's really close to Metro stops, it has a boulangerie close as well. All together, I'd recommend this hotel to anyone.
Comment from Hotel Management
Nov 7, 2014 by Champenois, Hotel Management
Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Grégory Champenois – General Manager Mercure Paris Porte de Pantin
2 out of 5
by A verified traveler

Hotel

Posted Oct 13, 2014
Very crammed rooms, won't be going back, will be looking elsewhere next time !
Comment from Hotel Management
Oct 14, 2014 by Champenois, Hotel Management
Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Grégory Champenois - General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Fair price good service

Posted Sep 15, 2014
I would not rate the hotel as 4 stars as it is simply not up there with Hilton double tree and similar, however the price was fair and people were very friendly
Comment from Hotel Management
Sep 17, 2014 by Champenois, Hotel Management
Dear Sir, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Grégory Champenois - Directeur Mercure Paris Porte de Pantin
3 out of 5
Recommended
for Everyone
by A verified travelerfrom sp

Cheap and cheerful

Posted Aug 12, 2014
Not the best location but the hotel is right next to the metro and bus links into the city. No complaints regarding the hotel.
Comment from Hotel Management
Aug 27, 2014 by Champenois, Hotel Management
Dear Sir, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Grégory Champenois – General Manager Mercure Paris Porte de Pantin
4 out of 5
Recommended
for Families
by magdyfrom canada

Nice hotel in bad neighborhood

Posted Jul 5, 2014 on Hotels.com
Nice clean hotel with standard room size.location is 3 minutes from subway train. Poor neighborhood does not match the hotel. Expensive for this neighborhood. Kind cooperative staff .
Comment from Hotel Management
Sep 6, 2014 by Champenois, Hotel Management
Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Grégory Champenois – General Manager Mercure Paris Porte de Pantin
5 out of 5
Recommended
by Mfrom London

Nice

Posted May 30, 2014 on Hotels.com
I honestly don`t have anything bad to say about this hotel. I found the location to be okay. No matter where you stayed in Paris, you would commute depending on what attraction you are going to see. So, my initial worry of location was eased up when I arrived as it was my first time. I enjoyed my stay at the hotel
Comment from Hotel Management
Aug 2, 2014 by Champenois, Hotel Management
Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Grégory Champenois – General Manager Mercure Paris Porte de Pantin
5 out of 5
Recommended
for Everyone
by Nigelfrom Kingston on Thames

Paris May Break

Posted May 12, 2014
Pros: Lovely room and and very good value.
Cons: Honestly nothing comes to mind.
Location: Six stops on the Metro to Gare Du Nord. Bus route from round the corner direct to Pont Neuf. The Parc De Villette nearby is lovely.
Great hotel, second time we have stayed here. Lovely room and I would certainly come again. Very close to Metro and tram routes. There is a Franprix store opposite and a brilliant Patisserie nearby. Even the hotel location is excellent.
Comment from Hotel Management
Nov 15, 2014 by Champenois, Hotel Management
Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Grégory Champenois – General Manager Mercure Paris Porte de Pantin
4 out of 5
Recommended
for Couples
by Bobfrom Bath

Nice hotel, close to The Zenith,

Posted Mar 15, 2014
Pros: Bar service excellent, bar food ok, sensibly priced and plentiful.
Location: A long way out! €55 taxi from Paris CDG. But only €1.70 on the underground to Trocadero.
Comfortable, business like hotel, didn't have breakfast, vastly overpriced at €17 each. If you're there more than 1 night and want fresh towels, hide the one you've got, they're thin and don't get replaced unless they're all on the floor.
Comment from Hotel Management
Oct 4, 2014 by Champenois, Hotel Management
Dear Sir Bob, Thank you for having taken the time to give us your views on your recent stay in our hotel. We are very pleased that you appreciated the stay. Your remarks help us to improve our services in order that they fully meet your expectations. With pleasure to welcoming you again shortly in one our hotel, Yours sincerely, Grégory Champenois - Directeur Mercure Paris Porte de Pantin
3 out of 5
Recommended
by bob

This traveler left a rating score only Posted Feb 27, 2014 on Hotels.com