Ratings based on 361 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Exeter, England

Good Location. Nice looking reception area...BUT

Posted Feb 22, 2015
Pros: Nice Location. The reception area looks nice.
Cons: See above
Location: Very central location
A disappointing stay for a Hotel and a Hotel chain that are supposed to be a "cut above" Room was far too hot. Room a bit tired looking: damp walls with paint bubbling. Only one thin pillow per person. Was not comfortable at night. Internet connection in room was very weak and intermittent. Bathroom door handle was broken. It came off in my hand when I walked into the bathroom. I complained about it but when I returned to the room in the evening it came off in my hand once again. Kettle in room was only supplied with one mug. Thoughtless lack of attention to detail. We took a meal in the hotel on the Friday evening. The service was very slow indeed and we were on the point of leaving until eventually our drinks arrived. Items were ordered but not everything arrived. However, they were added to our bill nonetheless: something else I had to complain about when settling up at the end. To be fair the waiter was apologetic about the service and offered free coffees at the end. I am coming round to the view that the Paris tourist trade is complacent, to the extent that tourists to the city are just tolerated as a necessary evil rather than as welcome visitors bringing much needed cash to a beleaguered economy. I'm in no rush to go back without being made to feel a little more welcome
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nottingham

Comfortable hotel in a a central location.

Posted Feb 20, 2015
Excellent location within easy walking distance of a couple of Metro stations. Close to Paris Opera and a fifteen minute walk to Concorde, Tuilleries etc. Very comfortable hotel with no shortage of local bars and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
Wonderful hotel in a terrific location. Comfortable and clean. Will recommend to friends and family!
2 out of 5
by A verified traveler

Posted Feb 11, 2015
Cons: New bathrooms. Complete revamp
Location: Very central
Very tired. Needs completely updating. Centrally located but outdated. The Ambassdor next door is much better
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Casablanca

Très satisfaits dans l'ensemble

Posted Feb 3, 2015
Pros: A signaler Mr ELI à l'accueil Millénium : Excellent profil, très accueillant et bon conseiller.
Cons: Restauration : Les Desserts sont à améliorer car goût plutot produits industriels. Par ailleurs, nous souhaiterions bénéficier % réduction ( Fidélio)
Location: Emplacement idéal et stratégique
Ravie par l'ensemble des prestations , j'y retournerai à chaque passage à Paris
4 out of 5
Recommended
for Everyone
by A verified travelerfrom agen

Hotel de très bon confort proche grands magasins

Posted Feb 1, 2015
Pros: Positionnement proche Opéra et place Madeleine
Cons: Ras
Location: Quartier grands boulevards
Bon hotel traditionnel de tres bon confort Tres bon service chambre et salle de bain refaite et remplace malgré un séjour de deux nuits
2 out of 5
by A verified travelerfrom Nantes

déçu de mon séjour !

Posted Jan 28, 2015
hotel très bien situé mais notre chambre désuète nous a bien déçue les peintures sont très anciennes, beaucoup de traces de moisissures sur les plafonds saletés et moisissures dans la douche la moquette très ancienne était tachée on est loin du standing affiché !!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 横浜市

オペラの近くで静かなホテル

Posted Jan 19, 2015
Pros: オペラの近く。 静か。 朝食はヨーロッパとしては良い。
Cons: 隣の部屋の音が聞こえる。 クローゼットの開閉にギーという音がする。
Location: オペラの近く。デパートは直ぐ近く。
空港からRoissy Bus(11ユーロ)で行ってオペラで降りて歩いて2-3分と便利。 部屋はオペラの近くにしてはまずまずの広さ(他は狭い) 周辺は静か。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan

パリらしいホテル

Posted Jan 17, 2015
オペラ座から徒歩5分程度の立地の良さと、以前宿泊したロンドンの同系列ホテルが良かったので今回こちらを選びました。部屋(スタンダードダブル)は綺麗に清掃されていましたが、設備自体は古く、シャワーの湯量が少なかったのが残念でした。アメニティはシャンプー、コンディショナーまで揃っていたので助かりました。部屋でフリーWifiも繋がりましたが、スピードは遅めでした。スタッフの方々はフレンドリーで良かったです。
4 out of 5
Recommended
for Everyone
by A verified traveler

tres bien situe , personnel accueillant

Posted Jan 15, 2015
Pros: le personnel, la literie , la situation
Cons: voir ci dessus
Location: quartier opera tres central
uniquement surprise que la brasserie soit fermée le soir pour le reste tres bien l hotel a besoin de qques travaux de rafraichissement qui sont prévus je crois