Ratings based on 659 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Walking Distance to the Louvre

Posted Jul 26, 2014
Pros: Location
Cons: None
Generally, quite well, except during the time hotel lost Internet connection for 2 days (apparently, problem was created by the phone company, not the hotel.)
4 out of 5
Recommended
for Everyone
by A verified traveler from new York

Friendly staff and helpful

Posted Jul 26, 2014
Though there's construction, the hotel is not greatly affected, very quiet environment accessible to train station. Iverall we had a pleasant stay
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Close to Metro and surrounded by cafes and shops

Posted Jul 26, 2014
Very enjoyable experience, the hotel was very clean and the staff were welcoming. The hotel was within walking distance of many tourist attractions such as Notre Dame and Louvre. The breakfast was quite expensive so we decided to go to a cafe close by called 'pain au pomme' which had a variety of different treats.
5 out of 5
Recommended
for Everyone
by A verified traveler from wigan

Excellent hotel with excellent staff!!

Posted Jul 26, 2014
When booking this holiday I put a request for a nice room as I was travelling with my daughters for my 40th birthday. On arrival I was greeted with happy birthday and told we had been upgraded to executive room with free mini bar ( no alcohol) snacks, juices etc. free wifi, an nespresso coffee machine. The room was lovely my girls loved it with the use of robes and slippers for extra comfort. We watched two movies but didn't know they were chargeable the hotel removed these as a mistake. The shower was an experience with special illuminated glass. The hotel was in the centre of Paris and acces able to shops and train station to Disney etc. nothing was too much trouble for the staff. Room service was reasonable and excellent food and service. The hotel bar was lovely and we enjoyed having cocktails there after day out to Disney. My birthday was made extra special with the upgrade and my daughters and I had a wonderful time in Paris. A big thank you from room 525
1 out of 5
by A verified traveler

Disappointed

Posted Jul 25, 2014
To keep this succinct, our room wasn't ready to check into, therefore we had to wait two hours in the lobby. We tried to sit at a table in the garden and have a snack while waiting and they kicked us right out of the garden saying that it was for restaurant use only. "Why have a garden and advertise it if you can't use it?" The room was a family room, but they did not have enough pillows, when we asked for more we had to wait over an hour. The room view was of construction, the outside was dirty and smelled like urine and lobby was crowded and the staff was disorganized and rude. It was almost like they were doing you a favor by answering a question. Whoops did they forget that they are in the hospitality business and getting paid! I would never spend $300 euro a night on this hotel again. Definitely not 4 star worthy!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location and service

Posted Jul 21, 2014
Pros: Service, helpful staff members, room was nice
Cons: Buffet breakfast
Location: Most of the main attractions are of the walking distance
On arrival staff members on reception were very helpful by accomodaationg our needs, as there were during the whole stay. Any question and request was done on the spot with friendly, polite and very professional approach
3 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel ok near all not accessible by car

Posted Jul 21, 2014
Pros: Near all and excellent service
Cons: Room , food,
Location: Near all
Due to metro construction the hôtel not accessible by car and it is difficulte to find. Too much expensive for the quality of room.
2 out of 5
by A verified traveler

Posted Jul 20, 2014
Hotel rooms are very dirty and beds are not good,linens are dirty and yellow
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good location.

Posted Jul 18, 2014
Pros: Location
Cons: Pillow choice and woollen blankets rather than a doona.
Location: Handy to most tourist destinations in Paris.
Chosen for its location we were very pleased to find it so handy and within walking distance to most attractions. We had a train pass which was ideal as we were located at Les Halles.
5 out of 5
Recommended
for Families
by A verified traveler from Wisconsin, U.S.A.

Great Hotel in a great location

Posted Jul 17, 2014
We had two rooms for a family of 5 plus grandma. Staff was always pleasant and helpful. Rooms clean and well cared for. Location great. Overall was a big part of a great trip to Paris