Ratings based on 1,957 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
by A verified travelerfrom 東京
立地は良いがフロントの態度が悪いPosted Feb 25, 2015
６連泊予約したのに、チェックインしたら、部屋にトラブルがあるとか言って、一泊だけ他のホテルに回された。 長時間のフライトであまりにも頭がまわらず、促されるまま系列のプルマンに一泊だけ宿泊。疲れているから余計に眠れず。お風呂もエグゼクティブツインには、バスタブが無し。シャワールームも排水管が詰まりやすいようで、まわりが水浸しになる有り様。 掃除はしていたが、２日目（実質３日目）から、シャワーキャップなど、アメニティが殆ど補充されず。 ホテル周りも、工事中の為、朝から晩までかなりうるさい。極めつけは、朝４時半くらいからゴミ収集車の音が響いて眠れず。 フロントスタッフのたいどが最悪。 チェックインの際、嫌な気持がしたので、部屋まで案内してもらったが、カードキーが赤ランプのまま反応せず。一回フロントに戻り１枚は青ランプになったが、もう１枚は赤ランプのまま「OK!」と言ってその場を去っていった。
for Everyoneby A verified travelerfrom London
Lovely hotel. Excellent location.Posted Feb 23, 2015
Location: Excellent location in the centre of Paris
Unfortunately there are major building works going on right next to the hotel - and I mean right next to it. When I looked out of the window from my 4th floor hotel room I could almost touch the workmen on the roof of the new shopping centre / indoor garden / major installation they are building in Les Halles! And the drilling and banging went on from early until late. So - this hotel will be highly recommended once the building work is complete (not sure when this is due to be - looks like it has been going on for some time already). Staff, rooms, facilities all lovely. I suspect that could be why the room was so cheap - I paid £117 and we were 3 people. They upgraded us to a deluxe room (quite large with 2 sofa beds) and let us check in at 11am when we first arrived. The next day we left our suitcases there (as did many guests) while we went sight-seeing (we only stayed in Paris one night) and the service was good and polite.
for Everyoneby A verified travelerfrom verona
Posted Feb 19, 2015
Posizione centralissima comoda ai mezzi di trasporto e vicina alle maggiori attrazioni Della città
for Everyoneby A verified traveler
Empfehlenswertes Hotel in zentraler LagePosted Feb 18, 2015
Pros: Moderne, zeitgemäße Ausstattung. Keine störende Geräusche, obschon Hotel derzeit unmittelbar an Großbaustelle "Les Halles" grenzt.
Location: Zentral an der Metrostation "Les Halles". Fußläufig sind (fast) alle Sehenswürdigkeiten erreichbar.
Freundlicher Service , komfortables und sehr ruhiges Hotelzimmer und zentrale Lage zeichnen das Novotel aus.
for Everyoneby A verified travelerfrom Scotland
lovely hotel, very centralPosted Feb 17, 2015
Pros: Situation, size, friendliness of staff
Location: Central, walking distance Notre Dam, could walk everywhere but metro next door also
Lovely hotel, staff very helpful. Breakfast amazing. Coffee making facilities in room make a great difference. Rooms good size. Would really recommend this hotel.
for Everyoneby A verified travelerfrom Mexico
Excellent Service and LocationPosted Feb 13, 2015
The staff is incredible! All of them are there to help with an amazing service attitude. Djamel at the reception loves his work and is great at giving advise on what to do. The hotel is very fortunate to have him and you can see the hotel inspires his staff to bring the best out of them. The location is awesome, you can get directly from the airport via line B on the RER. Chatelet is one of the main metro stations in the city and you have the Louvre and pretty much everything on a walking distance. The wifi and breakfast are included and the last one is pretty good and sufficent to have a great day start. At night the piano bar has a wonderful and talented lady who can play great romantic songs, so if you come with a special someone, it is a nice place to spend some time. I would definitely make Novotel Paris Les Halles my hotel in Paris.
for Everyoneby A verified travelerfrom München
Top-Hotel in Top-LagePosted Feb 9, 2015
Hotel und Servicekräfte sind einfach super. Auch wer wenig bis gar kein französisch spricht, ist hier gut aufgehoben. Zimmer sind neu und in sehr gepflegtem Zustand, auch die Schlafsofas sind absolut bequem. Frühstücksbüffet hat eine reiche Auswahl, es ist wirklich für jeden etwas dabei. Louvre, Centre Pompidou & Notre Dame kann man von hier einfach und schnell zu Fuß erreichen. Alle anderen Sehenswürdigkeiten sind auch in greifbarer Nähe, da die Metro direkt neben dem Hotel zu finden ist. Würde sofort wieder dieses Hotel buchen!!!
for Everyoneby A verified travelerfrom California
Major constructionPosted Feb 8, 2015
Major construction underway right outside hotel. No noise at night but very loud all day long. The construction also made car access particularly difficult.
for Everyoneby A verified travelerfrom Sydney
Great Hotel central to all popular tourist sitesPosted Feb 3, 2015
Pros: Location and hospitality. Please note it is a good hour from PARIS DE GAULLE, airport so allow yourself time to and from.
Cons: More information on what the hotel offers on arrival instead of having to ask. More variety of food offered within the Hotel restaurant.
Location: Very close to shops, cafes, restaurants, the metro, parks and tourist icons. All walking distances.
Very comfortable Large room and very accommodating to our needs. Staff were very helpful nothing seem to big or small. Staff spoke many languages.Security was really good. Location was very good and close to most the popular tourist sites. Breakfast Buffet was awesome. Everything was very clean. Would definitely stay here again if returning to Paris.
by A verified traveler
Posted Jan 22, 2015
On going construction outside hotel and on rooms inside hotel, made for noise during daytime. No renovated rooms were dingy and depressing. Staff was good about upgrading us to nicer room with reasonable charge