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Reviews of Résidence Avalon

Résidence Avalon
32 rue de Rocroy, Paris, Paris

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 218 reviews" "
Rating 8 - Good. 92 out of 218 reviews" "
Rating 6 - Okay. 41 out of 218 reviews" "
Rating 4 - Poor. 24 out of 218 reviews" "
Rating 2 - Terrible. 7 out of 218 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Que

Traveled with family and small children
Decent place to stay near gare du Nord. Room 12 window face a nasty outdoor toilet and an RV that get noisy at night at 2am. If you open the window the vent from the street portable toilet smell will reach the room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect city hotel. Great value. Super friendly staff. Great breakfast, plentiful. Rooms spotless, beds comfy. Fantastic value all round.
Stayed 5 nights in Feb 2024
Response from Virgil on Mar 28, 2024
Dear Phillip,Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you found our hotel to be a perfect choice for your city stay and that you appreciated our great value. Your compliments about our super friendly staff and plentiful breakfast bring us great joy, and we're delighted that you found our rooms spotless and beds comfy.Your satisfaction is our greatest reward, and we look forward to welcoming you back on your next visit. Please feel free to reach out if we can assist you in any way.Warm regards,

10/10 Excellent

Harold, Cartago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy contento con la opción con gusto repeteriría
Stayed 4 nights in Jan 2024

10/10 Excellent

Michael, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, friendly staff. No parking on site but contracted with a parking garage 5 min away.
Stayed 1 night in Dec 2023

10/10 Excellent

Cathrine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, better than I expected for the price. Nice little balcony to sit and enjoy a drink. Staff were so friendly and helpful. Didn’t do the breakfast but lots of cafes around the hotel to eat. Hotel is in a busy area so quite noisy and a little bit edgy in the evenings. However, some great places to eat from wide range of cultures, Turkish, Lebanese, Indian, Chinese. Gate du Nord station nearby so metro and bus links easy to get around Paris. I would stay here again if I was in Paris.
Stayed 3 nights in Oct 2023
Response from Elisa on Oct 30, 2023
Dear CatherineIt was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review.It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests.We were also pleased to read you enjoyed our location, which is very central to many of the restaurants, cafes, bars and attractions that Paris has to offer. We are also just minutes away from Sacré Coeur, and much more!It is great you had an opportunity to enjoy the atmosphere of the district. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!Warm Regards,The Avalon Hotel’s Team

10/10 Excellent

sarunlak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good area from Gare de Nord station
Stayed 2 nights in Oct 2023
Response from Elisa on Oct 30, 2023
Dear SarunlakIt was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review.We were also pleased to read you enjoyed our location, which is very central to many of the restaurants, cafes, bars and attractions that Paris has to offer. We are also just minutes away from Sacré Coeur, and much more!We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!Warm Regards,The Avalon Hotel’s Team

6/10 Okay

Mike

Disliked: Cleanliness, amenities, property conditions & facilities
OK Hotel
Stayed 4 nights in Oct 2023
Response from Elisa on Oct 30, 2023
Dear MikeIt was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review.We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!Warm Regards,The Avalon Hotel’s Team

10/10 Excellent

Richard, Bristol

Traveled with partner
Liked: Amenities
Staff were outstanding. Very professional and courteous. Will return.
Stayed 3 nights in Oct 2023
Response from Elisa on Oct 17, 2023
Dear RichardIt was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review.It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests.We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!Warm Regards,The Avalon Hotel’s Team

10/10 Excellent

Eli Eliyahu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok
Stayed 2 nights in Oct 2023
Response from Elisa on Oct 17, 2023
Dear EliIt was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review.We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!Warm Regards,The Avalon Hotel’s Team

10/10 Excellent

Ryliegh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were a bit tiny but very clean, good size bathroom, a small but functional and fully equipped kitchen and adorable little balcony to sit and have coffee! Staff were exceptional!
Stayed 3 nights in Oct 2023
Response from Elisa on Oct 17, 2023
Dear RylieghIt was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review.It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests.We were also pleased to read you enjoyed our location, which is very central to many of the restaurants, cafes, bars and attractions that Paris has to offer. We are also just minutes away from Sacré Coeur, and much more!We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!Warm Regards,The Avalon Hotel’s Team

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
bad experience
there was an electric cut at the time of check-in,I was kept waiting outside with my family in hot weather. They are not able to check me in because there was no electricity,
Stayed 1 night in Sep 2023
Response from Elisa on Oct 17, 2023
Dear GurdeepThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our sincere apologies for the electrical cut we had and that out staff solved the fastest they could. In taking great care of our charming hotel, our main priority is to be able to offer a very well maintained and comfortable atmosphere.If you would be willing to give us a chance to turn your experience around, it would be such a pleasure to personally welcome you back to our improved hotel.Warm regards,ElisaAssistant manager

10/10 Excellent

Tulio, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, location, price
Stayed 3 nights in Sep 2023
Response from Elisa on Oct 17, 2023
Dear TulioIt was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review.It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests.We were also pleased to read you enjoyed our location, which is very central to many of the restaurants, cafes, bars and attractions that Paris has to offer. We are also just minutes away from Sacré Coeur, and much more!We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!Warm Regards,The Avalon Hotel’s Team

8/10 Good

Assadollah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could be better
Stayed 4 nights in Sep 2023
Response from Elisa on Sep 19, 2023
Dear AssadollahThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well maintained and comfortable atmosphere.If you would be willing to give us a chance to turn your experience around, it would be such a pleasure to personally welcome you back to our improved hotel.Warm regards,ElisaAssistant manager

8/10 Good

Ekundayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for a first time visitors, well secured close to the metro and bus stop. Great environment and very helpful staff. I am sure coming back
Stayed 4 nights in Sep 2023
Response from Alex on Sep 11, 2023
Bonjour, hank you for your review! We are delighted to hear that you found our location to be perfect for first-time visitors, with easy access to the metro and bus stops. We take pride in providing a secure and welcoming environment, and it's wonderful to know that our staff was helpful during your stay. We look forward to welcoming you back in the future.

10/10 Excellent

Ildiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation, good dining options. The hotel is on a very busy street. Our room was clean, we got clean towels every day. Bed was comfy.
Stayed 3 nights in Jul 2023
Response from Elisa on Jul 28, 2023
Dear IldikoIt was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review.It was very rewarding to read that you find your room clean and bed confortable.We were also pleased to read you enjoyed our location, which is very central to many of the restaurants, cafes, bars and attractions that Paris has to offer. We are also just minutes away from Sacré Coeur, and much more!We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!Warm Regards,The Avalon Hotel’s Team

8/10 Good

evelyn

Stayed 2 nights in Jun 2023
Response from Elisa on Jun 28, 2023
Dear EvelynIt was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review.We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!Warm Regards,The Avalon Hotel’s Team

4/10 Poor

Wilhelm

Traveled with family
Liked: Cleanliness, staff & service
it was a beautiful area. our room AC did not work.
Stayed 3 nights in Jun 2023
Response from Elisa on Jun 28, 2023
Dear WilhelmThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our sincere apologies for the maintenance issues that you experienced during your stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well maintained and comfortable atmosphere.Elsewhere, we are glad that you enjoyed location of the hotel.If you would be willing to give us a chance to turn your experience around, it would be such a pleasure to personally welcome you back to our improved hotel.Warm regards,ElisaAssistant manager

4/10 Poor

Avril

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Elisa on Jun 28, 2023
Dear AvrilThank you for taking the time to express your feelings about your stay in our hotel. We hope that we will regain your trust and welcome you back for a more pleasurable experience at the Avalon hotel.With my best regards,ElisaAssistant manager

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Elisa on May 17, 2023
Dear SharonIt was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review.We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!Warm Regards,The Avalon Hotel’s Team

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2021
Response from L'équipe d'Hôtel Avalon Paris on Apr 29, 2021
Cher client, nous vous remercions d'avoir choisi notre hôtel pour votre séjour parisien et sommes ravis que vous ayez passé un agréable séjour! Nous espérons vous accueillir à nouveau bientôt! Cordialement, L'équipe d'Hôtel Avalon Paris

4/10 Poor

Ladybird, UK

Traveled with family and small children, Traveled with family
Disliked: Amenities
The room was very hot. The bathroom STANK from the drains. The kitchenette was 2 hot plates and a little fridge with all crockery and cutlery piled up as a tower of pisa. No table to sit and have breakfast which was one of the reasons of choosing a 2 bed apartment with kitchenette. It should have enabled us to cut costs and have breakfast with the children in the room. Bedside light wasn't working. Bathroom was very big, but unfortunately stank and had not a single hook or rail to hang a towel up.
Stayed 2 nights in Feb 2020
Response from The Hotel Avalon Paris' Staff on Mar 4, 2020
Dear Ladybird, thank you for choosing our hotel for your stay in Paris and for taking the time to share your experience. We are sorry you were disappointed with your room and didn't find it comfortable and suitable for your needs. We'll take into consideration your remarks in order to improve the comfort of our rooms and we hope you'll give us another chance if you ever come back to Paris. Best regards, The Hotel Avalon Paris' Staff

8/10 Good

John

Liked: Cleanliness, room comfort
Well located and good value for money
Firstly, the location of the hotel was perfect, being a five minute walk along busy, commercial streets from the Gare du Nord. It felt very safe, even as tourists with kids and bags. There were plenty of restaurants in the area, from chains to bistros, and it was a 10 to 15 minute walk to Sacré Coeur and Montmatre (my personal favourite area of Paris.) The room was pretty much exactly what we paid for, with decent beds. However, the bathroom was far too small such that a piece of wood had been cut out of the door so that it could be opened past the toilet! Otherwise, the room was clean and the beds were comfortable. It was perfect for a brief overnight stay and I think would also work well for a base for a long weekend in Paris.
Stayed 1 night in Oct 2019

6/10 Okay

Hongmei

Business traveler
Liked: Staff & service
Stayed 4 nights in Oct 2019
Response from The Hotel Avalon Staff on Nov 5, 2019
Dear Hongmei, thank you for staying with us and for sharing your feedback. We are glad that overall you enjoyed your stay and we hope we'll have soon the chance to welcome you back here! Kind regards, The Hotel Avalon Staff

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very close to Gare du Nord. The hotel is clean and nice. The surrounding area is less nice but if you stay only on Rue Dunkerque to the station it is okay because it's well traveled.
Stayed 2 nights in Oct 2019
Response from The Hotel Avalon Staff on Nov 5, 2019
Dear guest, thank you for choosing our hotel for your recent stay in Paris. We are glad you enjoyed your stay and appreciated our location, the cleanliness of our rooms and our equipments. We hope you'll think of us for your next trip to Paris! Best regards, The Hotel Avalon Staff

6/10 Okay

KAM PONG

Liked: Staff & service
Stayed 4 nights in Sep 2019
Response from Reception Team on Sep 18, 2019
Thanks to take time to share your feed back, hope to see you soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Great location. Close to train station. Lots of good restaurants around hotel. Rooms look a bit tired
Stayed 1 night in Aug 2019
Response from The Hotel Avalon Staff on Aug 20, 2019
Dear guest thank you for staying with us and for sharing your feedback. We are glad that you had a nice experience and enjoyed our convenient location, near the tran station Gare du Nord and with lots of restaurants in the area. We hope you'll think of us for your next stay in Paris! Kind regards,

10/10 Excellent

Liz, US

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic French hotel with spiral wood stair case, updated and beautifully appointed. Staff incredibly helpful and friendly. The game room was welcome after a day of travel. Near many restaurants and the North train station. Within walking distance of Sacre four and a beautiful view of the city.
Stayed 1 night in Aug 2019
Response from The Hotel Avalon Staff on Aug 19, 2019
Dear Liz, thank you for choosing our hotel for your recent stay in Paris and for taking the time to share your experience. We were all very glad to hear that you enjoyed staying with us and grateful for the kind words your wrote about our helpful staff. We hope we'll have soon again the pleasure to welcome you back here! Warm regards,

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy, unusual lay out but great for a family of 4 like us. Two fans left in the room (thank goodness as heatwave in Paris). Complimentary bottles of water were a very nice touch. Friendly and helpful staff.
Stayed 1 night in Aug 2019
Response from The Hotel Avalon Staff on Aug 14, 2019
Dear Wendy, thank you for choosing our hotel for your recent stay in Paris and for taking the time to share your experience. We are glad you had a nice stay and enjoyed your room and its features, cleanliness and comfort. All our staff was also delighted to read your kind words about us, thank you! We hope we'll have soon the pleasure to welcome you back here. Warm regards,

10/10 Excellent

Tomas F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from The Hotel Avalon Staff on Aug 8, 2019
Dear Tomas, thank you for choosing our hotel for your recent stay in Paris and for taking the time to share your feedback. We are happy you had a nice experience and enjoyed your stay and it would be our pleasure to have you here again! Kind regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights. Very convenient location. Very close to train station. Excellent Service. Clean Rooms. .Will definitely not mind staying on my next visit.
Stayed 2 nights in Jul 2019
Response from The Hotel Avalaon Staff on Aug 7, 2019
Dear guest, thank you very much for staying with us and for taking the time to write this nice review. We are happy to read that you had a nice experience at our hotel and found particularly convenient our location and a competent and welcoming staff. We hope we'll have soon again the chance to welcome you here! Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very close to Gare de Nord, very comfortable. Rooms slept 4 which isn’t easy to find in Paris. Lobby and Coffee area could use a facelift but otherwise not bad for the price.
Stayed 1 night in Jul 2019
Response from The Hotel Avalon Paris Staff on Jul 29, 2019
Dear guest, thank you for choosing our hotel for your stay in Paris and for sharing your feedback. We are happy you enjoyed the experience and had overall a nice and comfortable stay. We'll take into consideration your remarks and hope you'll remember us for you ever come back to Paris! Best regards,

4/10 Poor

Verified traveler

Stayed 5 nights in Jun 2019
Response from The Hotel Avalon Paris Staff on Jul 29, 2019
Dear guest, we are sorry that your stay was not up to your expectation. Thank you for your feedback. Best regards,

2/10 Terrible

Stephen

Disliked: Property conditions & facilities, room comfort
Not what we expected
Although in a good situation the hotel was not what we expected. It was not an apartment but just a hotel room with extra beds. The room was very small so with even 1 extra bed you could not swing a cat. OK if you are sharing with small kids but not if you have teenagers
Stayed 2 nights in Jun 2019
Response from The Hotel Avalon Paris Staff on Jul 29, 2019
Dear Stephen, thank you for choosing our hotel for your stay in Paris and for sharing your experience. We are sorry that your stay was not up to your expectations and we took into consideration your remarks to improve our service. We hope you enjoyed our beautiful city! Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You book a room for a bed...well that's what you get. Very small rooms. No A/C. WiFi worked. Front desk staff was great. You are in the heart of the city. Easy access to the Metro and the Bus systems.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to Gare du Nord otherwise a basic hotel. Nice staff
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovey rooms, close to the train station. easy access to all areas of Paris.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Chambre ok bien insonorisée et agréable, literie très comfortable. Personnel très aimable, excepté une personne qui nous a ouvert la consigne, à qui j'ai simplement demandé comment proceder à la recupération des bagages en toute sécurité et qui m'a répondu que depuis 30 ans Monsieur connaissait son métier. Je n'ai pas insinué le contraire et j'aurais souhaité une réponse plus courtoise et professionnelle. ce commentaire désagréable me fera malheureusement éviter cet établissement lors d'un prochain séjour. Tous les autres membres du personnel que nous avons vu ont été très aimables et particulièrement accueillants. Merci beaucoup
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness
Great location for Gare Nord, family room was clean and compact
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, quiet apartment, beautiful view.
Stayed 1 night in Mar 2019

6/10 Okay

Ruben

Liked: Cleanliness
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Eurostar, small rooms but clean.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing was the location, hotel was very close to metro however the streets near hotel did not feel safe. Hotel was not clean. Needed to ask them to clean the rooms. Sheets not changed for the entire week we stayed.
Stayed 7 nights in Feb 2019

10/10 Excellent

Yen, Miami , USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It’s a good hotel to stay for a couple of days/nights in Paris. Conveniently located, close to the Gare du Nord train station. There are a lot of restaurants and small business around. Transportation is not a problem at all as there are many options around. The breakfast was good, and the staff very nice and friendly. I recommend this hotel.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Traveled with family
This hotel doesnt deserve a 3 star rating!The room and bathroom were small for our family. The triple room was even bigger than the quad room. One of the old male staff was very rude when we questioned why was there an increase in the city tax per person but we were not advised. (City tax increase was not transparent). Felt really cheated and EXTORTED!
Stayed 4 nights in Dec 2018

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2018