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Reviews of Paxton Paris MLV

4 out of 5
Paxton Paris MLV
Rue Joseph Paxton, Ferrieres-en-Brie, Seine-et-Marne

Reviews

8.0

Very Good

Rating 10 - Excellent. 344 out of 1002 reviews" "
Rating 8 - Good. 429 out of 1002 reviews" "
Rating 6 - Okay. 143 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sharmila

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, great location for Disneyland. Pool doesn’t allow children in the evening… great for adults, kids could have done with a swim when we arrived but no great shakes. There is a pool and bowling lanes as part of the complex which was fun
Stayed 2 nights in Jul 2023

10/10 Excellent

Lawrence

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
12mins away from Disneyland Paris, Excellent duplex room for families, fridge, kettle, stove, large clean rooms, great shower and easy parking. Staff helpful, excellent Italian restaurant adjoining the hotel, plus spa and bowling alley, (which we didn’t use). Perfect for a stay during a visit to Disney. Also very close to supermarket, bakeries and petrol station to get all you need prior to visiting Disney. Because the food at the resort was poor!
Stayed 3 nights in May 2023
Response from The Paxton MLV team on Jul 12, 2023
Dear Guest,Thank you for taking the time to give your point of view. Your feedback is important for us to better our services. We are glad that you enjoyed your stay in our hotel. We hope to welcome you at the PAXTON MLV very soon during your next stay in the area. Kind regards,

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with helpful staff - safe car park and plenty of facilities at the hotel - we will definitely return!
Stayed 3 nights in Apr 2023
Response from The Paxton MLV Team on Apr 22, 2023
Dear Sohpie,Thank you for taking the time to respond to our questionnaire. We are glad that you enjoyed your stay in our hotel. We hope to welcome you at the PAXTON MLV very soon during your next stay in the area. Kind regards, The Paxton MLV Team

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great location for Disneyland and the train into Paris, easy to drive to, very friendly staff - will use again.
Stayed 1 night in Feb 2023
Response from The Paxton’s teams on Mar 18, 2023
Dear Greg,Your feedback is really important to us and we thank you for giving us your comments.We are delighted that you enjoyed your stay at the Paxton and appreciate our staff and location.We hope to welcome you again for a future stay at the Paxton, Cordially,

2/10 Terrible

RUKSHANA

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing unique about this property, absolute disaster, everything falling apart eg broken hand wash, broken tissue holder, plugs coming out from wall. The heater wasn't adequate for the room size, and then it broke (the hotel did provide an electric heater and offer us the chance to swap rooms on our last night) Also the cooker provided didn't work but even if it did no saucepans or utensils were provided. The location was perfect for us and the staff were nice and friendly.
Stayed 2 nights in Feb 2023
Response from L'équipe du Paxton MLV on Feb 22, 2023
Dear customer, First of all, we would like to thank you for giving us your advice about our establishment, which will permit us too improve our services.We are sorry that you were not satisfied about your stay in our hotel. The reception is open 24h/24 to help you, next time do not hesitate to call them to have a technician intervention or to change the room. Concerning the kitchen, we provide ustensils upon request it is not on the room, you could have call the reception to have it.Best regards The Paxton’s teams

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stay was very nice. Rooms were spacious and perfect for family of 4. Staff very friendly. Only problem was building work going on at hotel otherwise all good
Stayed 4 nights in Aug 2022
Response from VM on Aug 23, 2022
Dear Guest,Thank you very much for choosing us for your stay. Thank you for taking the time to share your experience. Customer satisfaction is of utmost importance to us, and we are always listening to our customers and their feedback. We look forward to welcoming you back to Paxton MLV and will do our utmost to ensure your complete satisfaction.Sincerely, The Management of Paxton-MLV

10/10 Excellent

Susan

Stayed 2 nights in May 2022

10/10 Excellent

Kunaseelan, Ilford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2021

8/10 Good

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

2/10 Terrible

Emily

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
From the beginning of our stay, our hotel room smelt of cigarettes. I tried to fix this by using a spray but I cannot get rid of the smell. Further to this, of a morning at 8:30am, we were woken up by drilling coming from a neighbouring room to ours. This is far too early to be doing work whilst people are trying to have a holiday at the hotel. I am not sure why we were given a room neighbouring the work being done, rather than far away. Also none of the workmen onsite are wearing a face covering, despite all guest having to wear one. This is not acceptable as you should be doing your best to keep your guests safe. My girlfriend is pregnant, and so not being exposed to coronavirus is extremely important. On top of this, your swimming pool and spa are not working, despite an email received from you stating "Le spa/centre de bien-être sera inaccessible jusqu'au 15 AOUT 2021” and also "ATTENTION, LA PISCINE SERA INACCESSIBLE JUSQU AU'15 AOUT 2021”. It does not state that either the spa or the pool should still be closed. We were not notified of this. Furthermore, workmen have knocked on our door twice of a morning, despite a sign saying do not disturb. Once again, not wearing a face covering, and it seemed that if I had not answered the door, they would have entered using a key they had in their hand. Nobody should be entering our hotel room, especially when there is a sign on the door stating “do not disturb”.
Stayed 3 nights in Oct 2021

8/10 Good

Heidi, NY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness of the hotel but the rooms were very small m.
Stayed 7 nights in Feb 2020
Response from The Hotel Manager on Mar 2, 2020
Dear Guest, Thank you for taking the time to leave a comment. Your feedback is really important for us to make our best everyday. We are glad to see that you enjoyed your stay in our hotel. As indicated on the site, we offer three types of room with a detailed description of the available space of each. If you needed more space, you could have booked the superior room. We hope to welcome you at the PAXTON MLV very soon during your next stay in the area. Kind regards,

8/10 Good

Martin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Hotel is in good condition but lacks two things. There is no Gym and the hotel bar wasnt open when we where there. Instead you could go to a bowling center in the building beside. But not a very nice place to hang out after work.
Stayed 2 nights in Jan 2020
Response from The Hotel Manager on Mar 2, 2020
Dear Martin, Firstly we want to thank you for your feedback. Concerning the fitness room, as indicated on our site, there is no mention of a fitness room because we don’t have one. However, we will start work by july 2020 to propose you by the beginning of 2021, a jacuzzi, hammam, sauna, big swimming pool and a fitness room and massages room, a real SPA for your wellness. Finally, if the hotel bar was not open for renovation, the crystal bar located in the same building as the bowling was available to customers. We hope to welcome you soon. Best regards,

6/10 Okay

Abed

Stayed 1 night in Jan 2020

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Need more happy English speaking staff
The room was lovely, reception have a small bar but no one working in the bar which was disappointing seeing as it was NEw years eve and NY day. Bar in reception had no coffee or tea facilities.
Stayed 3 nights in Dec 2019
Response from The Hotel Manager on Mar 2, 2020
Dear Guest, Thank you for taking the time to leave a comment. Your feedback is really important for us to make our best everyday. We are glad to see that you enjoyed your stay in our hotel. Concerning the bar, we have another one in the other building called the Crystal Bar which was open. We hope to welcome you at the PAXTON MLV very soon during your next stay in the area. Kind regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel and location. Food fab and pool great.
Stayed 4 nights in Dec 2019
Response from The Hotel Manager on Mar 2, 2020
Dear Guest, Thank you for taking the time to leave a comment. Your feedback is really important for us to make our best everyday. We are glad to see that you enjoyed your stay in our hotel. We hope to welcome you at the PAXTON MLV very soon during your next stay in the area. Kind regards, The Hotel Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

DARREN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised. Will be back.
Great quality and service for a French hotel located outside of a major city. Pleasantly surprised
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
My room was very dated also pillows were flat and good for the bin, duvet also flat and lifeless
Stayed 1 night in Sep 2019

6/10 Okay

D.

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
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Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
When I first checked in, they gave me a room without A/C, and it's July in summer, but hotel did give me a fan for air circulation. But the room had a terrible damp smell, so I asked for another room and was given another non-A/C room, at least this one smell much better, so I had to move my luggage and the fan myself to the new room. I wouldn't stay here again unless absolutely necessary.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Kenneth

Business traveler, Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Hotel with good access, close to the motorway to Paris and Disneyland. Spacious duplex room with small kitchen. Very clean. Nice staff. Good entertainment areas (bowling, virtual reality, snooker, bar, pool). Breakfast is a buffet and offers a lot of different options. Italian food for dinner really good. One downside is the deepness of the pool (145cm), not recommended for children or for small people. I am 152cm (5'2) and didn't enjoy it at all.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked having a split level loft style room!!! Very nice!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Italian restaurant insight and the bowling alley
Stayed 1 night in Jul 2019
Response from The Hotel Manager on Aug 1, 2019
Dear Guest, Thank you for taking the time to leave a comment. Your feedback is really important for us to make our best everyday. We are glad to see that you enjoyed your stay in our hotel. We hope to welcome you at the PAXTON MLV very soon during your next stay in the area. Kind regards,

10/10 Excellent

Ifeoluwa Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from La Direction du Paxton MLV on Aug 3, 2019
Cher client, Merci d’avoir partagé avec nous cet avis qui permettra d’améliorer la qualité de nos services. Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous et que tous nos services ont répondu à vos attentes. Nous espérons avoir l’opportunité de vous recevoir de nouveau au sein du Paxton MLV. Bien cordialement,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from La Direction du Paxton MLV on Aug 3, 2019
Cher client, Merci d’avoir partagé avec nous cet avis qui permettra d’améliorer la qualité de nos services. Nous sommes heureux d’apprendre que vous avez passé un agréable séjour parmi nous et que tous nos services ont répondu à vos attentes. Nous espérons avoir l’opportunité de vous recevoir de nouveau au sein du Paxton MLV. Bien cordialement,

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. Great location. Friendly staff!!
Stayed 6 nights in Apr 2019
Response from The Hotel Manager on Jun 26, 2019
Dear Client, We would first like to thank you for staying in our establishment and we thank you for sharing your experience at the Hotel Paxton. We are very happy to hear that you’ve enjoyed your stay in our establishment. We hope to welcome you at the PAXTON MLV very soon during your next stay in the area. Kind regards,

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not really a biz hotel. Breakfast in meeting room Good grounds
Stayed 1 night in Apr 2019
Response from The Hotel Manager on Jun 26, 2019
Dear Client, Firstly we would like to thank you for staying in our establishment and we appreciate the time you took to share with us your experience. We are happy to see that you enjoyed your stay in our hotel. We hope to have the opportunity to welcome you once more in the Hotel Paxton. Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Zakaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018
Response from La Direction du Paxton MLV on Feb 16, 2019
Cher client, Nous tenons avant tout à vous remercier d’avoir fréquenté notre établissement, et nous vous remercions d’avoir pris le temps de laisser une appréciation. Nous sommes ravis que les prestations de notre hôtel aient répondu à vos attentes. Nous espérons avoir l’opportunité de vous recevoir de nouveau au sein du Paxton MLV. Bien cordialement,

10/10 Excellent

Habib, 🇰🇼

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quit, very friendly staff, beautiful apearance, luxury ! Nice swimming pool, bowling... alot of facilities
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very pleasant stay, close to station (for Disneyland!). Good atmosphere and friendly staff. There were however some fairly loud gatherings of peopke throughout stay, but was not overly disrupting of enjoyment
Stayed 4 nights in Sep 2018

6/10 Okay

Sh, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Rooms very sterile . Restaurant mediocre and service slow.
Stayed 3 nights in Aug 2018

10/10 Excellent

Hannah, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and it’s close to Disneyland.
Nice hotel, very close to the train station, has a shatter that can take you to and from the train station. Has a beautiful free swimming pool, yummy breakfast, spacious and clean room.It has a spa, bar and billing access but you need to pay for these. I enjoyed my stay and will definitely go there again.
Stayed 3 nights in Aug 2018

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

samantha, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel near Val de Europe
Lovely hotel, spacious room if you have a family. Nice breakfast and friendly staff. The Italian restaurant offers great food and is reasonably priced for the area. My only criticism would be that on a very hot night there was no air conditioning or fans supplied in the rooms.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Friendly and helpful staff, great amenities,,spacious and clean room. Great food and relaxing time at the restaurant as well. Nice and quiet which is always appreciated when you are having a lovely meal :) We will most definitely come back soon!
Stayed 1 night in Jul 2018

10/10 Excellent

Nathan, Sheffield england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need in a hotel
Spent 4 nights here and loved every night/morning. Loads of choice for breakfast. Italian restaurant next door is so good. Great bowling alley, swimming pool and billiards room. Big rooms with kitchen. 10mins to Disney land by car or 15min walk to train station for Paris or Disney land. Definitely coming again next year.
Stayed 4 nights in Jul 2018

6/10 Okay

Ibrahim, Lebanon

Liked: Cleanliness, staff & service, room comfort
Hotel reception staff very nice and helpful
We faced some problems with the A/C. We moved to another room
Stayed 7 nights in Jun 2018

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Liang, UK

Liked: Cleanliness, property conditions & facilities, room comfort
nice and clean
good hotel, with a great restaurant next to it. also very nice clean room
Stayed 1 night in Apr 2018

8/10 Good

Vinagaren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Gandhar, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good hotel to visit Disneyland but...
Stayed here while visiting Disneyland end of last year (late review) The stay was great and welcoming but it was marred by lack of hot water in the room when we came back tired from Disneyland. The explanation given was that the system holds only enough water for one persons bath and if two people go one after the other, it takes some time before you get hot water again! 2 hrs it took before it was lukewarm. Don't expect this at a 4 star hotel. A big thumbs down for that.
Stayed 2 nights in Dec 2017

10/10 Excellent

Jo, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a nights stay with children
Very clean and staff were very welcoming and helpful. With the bowling and pool on site, this is perfect for families staying a night.
Stayed 1 night in Feb 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked to stay at hotel because of its proximity to Disneyland Paris The facilities at the hotel were as promised and the staff were excellent We would definitely stay here again
Stayed 3 nights in Dec 2017

8/10 Good

cindy

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Read reviews before!
I would recommend reading reviews before booking this as there are a few things you would assume a hotel would have but this may not and it could ruin your stay. WiFi is available throughout the hotel and it is easily accessed and good connectivity. Not a common thing for all hotels. Breakfast was included and had a great choice of food. Extremely good and grateful with this hospitality. The breakfast has range of teas and juices. Alongside sausages, beans and boiled eggs (no scrambled) and pastries. Bed is really comfy and found no noise issues as I stayed on the first floor. Spa facilities are minimal/adequate I guess. I mean only the pool is free and easy accessed for hotel guests and the pool isn’t overly big sadly. Use of sauna is charged. Massages available upon appointment and at extra charge (this is normal I guess for most hotels) Surroundings include Restaurant which was lovely. Food was great and service was great. Literally a 10 minute walk is a late supoermarket and found this great! Disneyland is two train stations away and about €2.50pp! Amazing but walking to Bussy train station is a bit far and unfortunately the hotel shuttle does not run often and if you end up staying for the fireworks you need to consider the journey. I would recommend planing everything journey wise if you do plan on going Disneyland as taxi can really be costly as public transport is easy from Paxton. You will find any extra the hotel will charge. Ie. forks!!
Stayed 2 nights in Oct 2017