Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bath, UK

Modern business hotel close to large shopping mall

Posted Oct 8, 2014
Pros: The staff were excellent and so was the breakfast. The breakfast was included in our room rate and there was a huge selection and it was delicious.
Cons: The hotel is 5 star but I think it is 4 star at a push. We had superior rooms which were fine but nothing special. The beds were very comfortable.
Location: Modern business district could have been in any modern city. The mall had a selection of restaurants which was handy and the usual shops.
The hotel is in the modern business district close to the metro and a large shopping mall. It was in a convenient position as we were going to the races at Longchamp which was within a 15 minute taxi drive. It was however quite a distance from the centre of Paris it was the last stop on the metro line and you were definitely on the outskirts. Having visited Paris several times before we have seen the sights but if this was your first trip to Paris keep in mind you will be using taxis or the metro a lot.
2 out of 5
by A verified traveler from London

cant believe this hotel is a 5*

Posted Sep 12, 2014
Pros: breakfast
Cons: staff and accommodation
Rude people at the entrance (not the receptionist), had to swap bedroom at arrival as first one dirty, pass doesn’t work properly to go in your bedroom, bar staff unwelcome: ordered an Heineken for 16 euros I have been served an Afligen/Grimbergen, steam room was out of order during 5 days. Overall poor experience, I am working for a big global company and I am definitely not going to recommend this hotel for a business visit in Paris to my colleagues. Only positive thing, the breakfast manager and staff were very professional and efficient.
Comment from Hotel Management
Sep 17, 2014 by Matthieu Gaujard, Hotel Management
Dear Nick, Thank you for taking the time to tell us about your experience at Pullman Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu Gaujard General Manager Pullman Paris la Défense
3 out of 5
by A verified traveler from Sankt-Petrsburg/Russia

It os OK

Posted Aug 14, 2014
Pros: Noithing
Cons: Food!!!!
Location: It not too bad.
I would like to stay there any more, food is not good, lokation is not bad but that all.
4 out of 5
Recommended
for Everyone
by A verified traveler

One July night in Paris

Posted Aug 4, 2014
Pros: Confortable, good size room for Paris, quick and easy check in.
Cons: I had nothing to complain about.
Location: Right by La Defense which has eating and entertainmnent but is more of a business area than of touristic value.
The hotel was clean, pleasant and great value for Paris. I wouldn't rate it as a 5 star hotel but maybe that is based on services offered. In terms of comfort I woulf rate it as a 4 star.
Comment from Hotel Management
Aug 8, 2014 by Matthieu Gaujard, Hotel Management
Dear Hamish, Thank you for your comment. We are pleased that you appreciated your stay. We hope to have the chance to welcome you again. Matthieu Gaujard General Manager Pullman Paris La Défense
5 out of 5
Recommended
for Everyone
by A verified traveler from Loughborough UK

Great hotel!!

Posted Jul 28, 2014
Location: Business area but we didn't mind, great transport links only 5 mins walk and its really close to a very big shopping centre so lots restaurants.
We had a great experience at this hotel, especially the staff - we felt very welcome and as it was our 25th anniversary we had a complimentary room upgrade, drinks, etc. It was a really lovely gesture.
Comment from Hotel Management
Aug 8, 2014 by Matthieu Gaujard, Hotel Management
Dear Jay, Many thanks for your comment. We are pleased that you enjoyed your stay with us for you 25th anniverseray. I will share your comment with all our team, as they strive to provide a superior service experience for every customer. We hope to have the chance to welcome you again soon. Matthieu Gaujard General Manager Pullman Paris La Défense
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 24, 2014
Close to train station , friendly staff , room is clean and comfortable . Breakfast buffet was very good
Comment from Hotel Management
Aug 8, 2014 by Matthieu Gaujard, Hotel Management
Dear Guest, We are deligthed that you enjoyed your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope we will have the opportunity to welcome you again soon. Matthieu Gaujard General Manager Pullman Paris La Défense
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Comfortable hotel in a very quiet part of Paris

Posted Jul 22, 2014
Pros: It was clean and very quiet
Cons: The variety of food available on the room service menu
Location: La Defense is just 15mins away from Central Paris where all the attractions like arche de triomphe, the louvre, a roost ride on river seine , etc
Very pleasant staff. Language was sometimes a barrier but most of them were bilingual. Would stay there again
Comment from Hotel Management
Aug 8, 2014 by Matthieu Gaujard, Hotel Management
Dear Aisha, Thank you for your comment. It is importance for us to receive feedback from our guests to improve our services. It will be a real pleasure to welcome you again. Matthieu Gaujard General Manager Pullman Paris La Défense
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Great and beautiful!

Posted Jul 20, 2014
Pros: Everything was great!
Cons: Some lower cost options at restaurant menu, but food was delicious
Location: Great location, in the most modern part of Paris, you can feel the abundance here! And so easy to access rest of Paris by metro
So nice everything! Luxurious, great staff! Everyone so friendly and helpful! Hard to find better service. Stay here if you can!
Comment from Hotel Management
Aug 8, 2014 by Matthieu Gaujard, Hotel Management
Dear Gerardo, Many thanks for your compliments. I will share them with our staff, working every day to provide you with the best service. We look forward to welcome you again soon. Matthieu Gaujard General Manager Pullman Paris La Défense
4 out of 5
Recommended
for Couples
by Paris trip from Midlands

Friendly staff

Posted Jul 9, 2014 on Hotels.com
Staff we very friendly and helpful where ever possible. The rooms were immaculate too. Maybe some more tea/coffee and milk in the room would be nice though as there was only enough for one cup not two. Overall a brilliant hotel.
Comment from Hotel Management
Oct 4, 2014 by Matthieu Gaujard, Hotel Management
Dear Guest, Thank you for having chosen the hotel Pullman Paris La Défense for your stay and for taking some time to write a comment, which being most useful in helping us to reach the high level of quality that we wish to obtain for our guests. We are happy you have enjoyed your stay with us and will definitively be glad to welcome you back. Matthieu Gaujard General Manager Pullman Paris La Défense
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 13, 2014 on Hotels.com