Ratings based on 452 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from Wirral

Busy hotel

Posted Oct 21, 2014
The hotel was okay with most staff friendly, but we were bemused by the response of a chambermaid who informed us that we were only entitled to two mini pots of milk a day when we requested a few more. I did query this at reception, and the receptionist then appeared to make a personal call which turned out to be a call to housekeepng to arrange for a few more pots to be delivered to the room. So, I guess that communication was not great all round. Great bed and great pillows. Poor lighting in the room. Difficult to get the TV controls to work and all hotel information was supplied via the TV screen, so we don't have a clue as to facilities. The engineer couldn't get the info page either. Great dining areas outside. We didn't try the hotel restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel ideally situated

Posted Oct 15, 2014
Pros: Large modern room and friendly staff
Location: Close to Metro and buses. Ideal for shopping and lots of small restaurants to eat at.
When we arrived we were immediately upgraded to a superior room. The staff were friendly and helpful. The room was modern and clean with a great view over the city. Ideally situated for the Metro and buses.
4 out of 5
Recommended
for Everyone
by A verified traveler from ontario, canada

Accommodating for baby

Posted Oct 14, 2014
We travelled with our 4 month old son. The staff rolled in a baby crib for him. All very pleasant to deal with. We needed a hotel close to the train station but wanted something comfortable, restful. This worked well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to Montparnasse train station

Posted Oct 9, 2014
good choose if you need to take early morning train to Renne for Mont St Michel
4 out of 5
Recommended
for Everyone
by A verified traveler from Nr London

Impersonal but well-located and reasonably priced

Posted Oct 6, 2014
Hotel is comfotable but without much personality. There were very few French-speakers staying, so It could have been a large hotel in any city in the world. The rooms were reasonably priced, but skip the bar as drinks very over-priced. Just walk down a block or two for good food and much cheaper drinks.
2 out of 5
by A verified traveler from Osaka

Very crowded reception area

Posted Sep 26, 2014
Cons: More receptionists, more bell person.
This hotel is too big to accommodate a lot of guests. So, there was a long waiting line in front of reception desk. At the reception desk, only one or atmost two receptionists were active. They has a full flat television and hotel information is retrieved from this TV system. It was not so easy to get information from this system. Montparnasse station is surprisingly big. I should have expected longer traveling time in the station to find the locations. Taken together, I spent long time to get information and to find place.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Wonderful

Posted Sep 20, 2014
Excellent staff, upgraded and arranged all our trips for sightseeing. Concierge Oliver lovely gent, so knowledgeable and organised a wonderful tour on Bateaux Mouche, Best boat I've been on. Axel at check in also very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bristol, UK

Nice central hotel

Posted Sep 16, 2014
Great hotel, very comfortable and clean. Close to bars, restaurants and caf├ęs. Next to many metro stations and opposite one of the main train stations. Everything was about a 5 minute walk away. However, we didn't get on well with the TV and the WiFi was only free for 24hrs which was a little disappointing but we were busy sightseeing so they're just minor things. The staff seemed friendly and helpful and overall we were very happy with our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

great week in France

Posted Sep 16, 2014
Cons: the work out facilities
excellent time enjoyed the facilities concierge especially Alan was very helpful would have liked to get cream for our coffee when wwe asked we received cream once then was given milk instead... not good
4 out of 5
Recommended
for Everyone
by A verified traveler from Johannesburg, South Africa

We'll located and good service

Posted Sep 15, 2014
Professional and friendly staff. It was easy to reach central paris.