Ratings based on 368 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Well located hotel

Posted Mar 2, 2015
The hotel is located in close proximity to the Eiffel Tower, the area surrounding the hotel is surprisingly quiet with very little noise from road traffic. The rooms are modern, extremely comfortable beds, nice 'rainfall' shower in bathroom, although no bath! Good choice of breakfast. We had a very enjoyable stay and would return.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Belfast

Very chic hotel. Amazing views of the Eiffel Tower

Posted Mar 2, 2015
Very chic hotel for my first visit to Paris. Amazing to look out of the bedroom window and see the Eiffel Tower - simply stunning. Food in Frame Restaurant of a good standard, not an overly large menu but more than adequate. Breakfast was €26 Euros per person, a good buffet breakfast. The staff in all areas of the hotel were friendly and very professional. This hotel is central to lots of tourist attractions. It is a superb 4 star hotel.
1 out of 5
by A verified travelerfrom kuwait

Amazing lobby .. Rude waiter

Posted Mar 2, 2015
The hotel has an amazing modern lobby - yet the rooms are re-furbished as modern except for the bathrooms that are bare ugly and old!! You will receive the highest service from all hotel staff but 2 rude waiters in Pullman's Frame resturant... The location is amazing.. But can be a bit noisy if your room is facing the street and on a lower floor! I tried the deluxe room and it is fully re-furbished including the bathroom... But the superior room is only half done for some odd reason!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Surrey

Nice hotel, so close to the Eiffel Tower!

Posted Mar 2, 2015
I really enjoyed my stay at this hotel. The view of the Eiffel Tower from our room was incredible. All the staff were really friendly, helpful and polite. The bed was so comfy and the rooms were cleaned every day and everything topped up. I would recommend this to anyone who fancies a quiet, romantic weekend in Paris.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
エッフェル塔間近でロケ-ションは大変良かった。 バス乗り場が近くにあり、地下鉄を利用するより便利だった。
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Feb 28, 2015
Great view of Eiffel tower from room. Friendly competent staff. We walked from hotel to all the major tourist sites.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2015
War sehr schön; Hotel ist sehr nahe am Eiffelturm.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Kuwait

Deluxe room with view of Eiffel Tower

Posted Feb 28, 2015
The room was amazing to be honest but in terms of seeing the Eiffel - you can only see a tiny top part which is not worth paying the extra money for! My room was extremely noisey and I could not rest given it was on the 10th floor. Noise is not from streets but service staff at the hotel - complete disregard to being quiet!!
3 out of 5
by A verified traveler

They seem to try, but the execution is lacking ...

Posted Feb 27, 2015
Pros: It's really close to the Eiffel Tower ... but that's also NOT a good thing because it's not close to ANYTHING else, really.
Cons: The service. The upkeep. the explanation of the hotel facilities. (my write up is cut-off because Expedia limits the characters).
Location: Very close to the Eiffel Tower and close to the Trocadero, but NOTHING else, really.
Although the hotel was refurbished or re-designed in about 2013, the hotel already shows significant wear in some ways. The carpet in the hall on the 4th floor leading to the elevator was frayed and bare in some places. Also, the bathroom in room 417 had a major leak coming from above at one point. The water leak clearly made a bubble in the ceiling of the bathroom. Now, the staff seemed to fix the problem from above because the leak stopped, but the staff did nothing to fix the leak damage in room 417 while we stayed there, and they made no effort to move us or otherwise accommodate us. Also, there were at least three separate occasions when hotel staff tried to come into our room for no apparent reason (note: these were NOT cleaning crew and these particular staff did not provide any explanation for their attempted entrance into our room). In fact, on two of those occasions, the staff actually opened the door and began to enter our room before we let them know that their entrance was not desired or authorized. They said that they knocked, but their knocks must have been extremely quiet all of the times (and much quieter than room service), if the knocks happened at all, because we didn't hear them. Also, our hotel room phone did not work properly. The phone reported that we had a message and prevented us from making outgoing calls until the message was retrieved, BUT every time I tried to retrieve the message, the voice mail service informed me that there was not .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom miami fl

Very close to the tower, corner markets, trains..

Posted Feb 26, 2015
Walking distance from the tower and nice view. The hotel was modern and updated with electrical outlets for USA electronics.