Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

They seem to try, but the execution is lacking ...

Posted Feb 27, 2015
Pros: It's really close to the Eiffel Tower ... but that's also NOT a good thing because it's not close to ANYTHING else, really.
Cons: The service. The upkeep. the explanation of the hotel facilities. (my write up is cut-off because Expedia limits the characters).
Location: Very close to the Eiffel Tower and close to the Trocadero, but NOTHING else, really.
Although the hotel was refurbished or re-designed in about 2013, the hotel already shows significant wear in some ways. The carpet in the hall on the 4th floor leading to the elevator was frayed and bare in some places. Also, the bathroom in room 417 had a major leak coming from above at one point. The water leak clearly made a bubble in the ceiling of the bathroom. Now, the staff seemed to fix the problem from above because the leak stopped, but the staff did nothing to fix the leak damage in room 417 while we stayed there, and they made no effort to move us or otherwise accommodate us. Also, there were at least three separate occasions when hotel staff tried to come into our room for no apparent reason (note: these were NOT cleaning crew and these particular staff did not provide any explanation for their attempted entrance into our room). In fact, on two of those occasions, the staff actually opened the door and began to enter our room before we let them know that their entrance was not desired or authorized. They said that they knocked, but their knocks must have been extremely quiet all of the times (and much quieter than room service), if the knocks happened at all, because we didn't hear them. Also, our hotel room phone did not work properly. The phone reported that we had a message and prevented us from making outgoing calls until the message was retrieved, BUT every time I tried to retrieve the message, the voice mail service informed me that there was not .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom miami fl

Very close to the tower, corner markets, trains..

Posted Feb 26, 2015
Walking distance from the tower and nice view. The hotel was modern and updated with electrical outlets for USA electronics.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom siena

Fantastico

Posted Feb 24, 2015
Splendido albergo , posizione ottima, camere pulite ed accoglienti con un tocco di classe ed eleganza , lo staff veramente eccellente. Consigliato vivamente
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Feb 23, 2015
Excellent location with short walk to Eiffel tower. Room was very modern with cracking bathroom.
5 out of 5
Recommended
for Everyone
by A verified traveler

Komplett renoviertes Hotel in bester Lage!!

Posted Feb 23, 2015
Pros: Die moderne Zimmerausstattung, Sauberkeit der Zimmer und das freundliche Personal.
Location: Direkt in nächster Nähe zum Eifelturm. Außerdem nur wenige Gehminuten von der Metro entfernt.
Wir waren für ein Wochenende in Paris, im Hotel Pullmann. Anfangs war Ich skeptisch, da in der Vergangenheit einige negative Kommentare zu leen waren. Jedoch wurden wir von Anfang an eines Besseren belehrt. Das wunderschön sanierte, hochmoderne Hotel, hat uns überzeugt. Nicht zuletzt auch durch das höfliche und zuvorkommende Personal. Einige Mitarbeiter konnten sogar deutsch (: Wir würden dieses Hotel jederzeit wieder Buchen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 2380

ausgezeichnetes Hotel

Posted Feb 20, 2015
Pros: Zimmer geräumig und komfortabel
Location: direkt beim Eiffelturm, zentrumsnah und sehr angenehm
erstklassige Fenster daher sehr ruhig, Betten sehr angenehm.
3 out of 5
by A verified traveler

Room are small

Posted Feb 20, 2015
We have lived in Pullman hotel in Sanya China, it was much better class than Paris'. They are total different classes I should say. Not worth for the money.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester, England

Fab hotel round corner from Eiffel Tower

Posted Feb 19, 2015
Pros: Everything!
Location: Very close to the Eiffel Tower and within walking distance of all other major attractions, Arc de Tripumphe, D'Orsay museum, The Louvre.
The hotel staff were really helpful - Aline recommended and booked a cabaret for us. Nothing was too much trouble. Our room was very spacious and kept immaculate.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Suffolk, England

Great hotel, good for exploring Paris.

Posted Feb 18, 2015
Pros: Friendliness, cleanliness, location, decor, helpfulness.
Cons: Wi if is free but poor in rooms (we were on the 7th floor). Better wi fi would be a plus but if you don't mind sitting in the lobby it was fine there.
Location: Location is excellent. A stones throw from the Eiffel Tower and close to the metro and train station.
Great hotel, glad we paid a little extra for the superior room with view of the Eiffel Tower, well worth it. Stones throw from the Eiffel Tower, good location for exploring the city. Room was clean, good facilities, friendly and helpful staff. Only negative was the room wasn't ready when we wanted to check in. We had arrived earlier as we had an early flight, the hotel were very happy to store our luggage while we explored Paris. When we returned at the agreed time the room still wasn't ready, we were given a complimentary drinks voucher and apologies. Hotel also happy to store our luggage on our final day when we checked out so we could explore Paris for the day until our flight in the evening......very appreciated. Overall a good hotel with very friendly helpful staff, despite the hiccup of checking in would definitely stay here again and would recommend it to friends.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom essex

Best hotel in paris

Posted Feb 18, 2015
Took my girlfriend to Paris over Valentine's weekend , the hotel was above my expectations and the view was amazing I deffinatley advise to get an Eiffel tower view room. And also to visit the frame restaurant located in the hotel .