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Reviews of Hôtel R. Kipling by Happyculture

4 out of 5
Hôtel R. Kipling by Happyculture
65 Rue Blanche, Paris, Paris

Reviews

8.0

Very Good

Rating 10 - Excellent. 183 out of 462 reviews" "
Rating 8 - Good. 160 out of 462 reviews" "
Rating 6 - Okay. 64 out of 462 reviews" "
Rating 4 - Poor. 31 out of 462 reviews" "
Rating 2 - Terrible. 24 out of 462 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Frances Ann

Stayed 2 nights in Feb 2024

10/10 Excellent

Kenya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Iwona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is a joke, lets start from my checking, my room, place to keep the room entry card to get the lights in-broken, safety issue, ceiling paint litteraly peeling/falling from above while you sleep, bathroom space nonexistent...toilet seat not properly attached, hair dryer doesn't work, so be aware if as a women you would like to dry your hair,(sent an email about it on a first few hours of stay, to this moment, no response.) Room itself so tiny, I request single bed room, got double, not by my choosing, without any space to maneuver around. No space to even go around the bed, not to mentioned to get unpacked in comfort of a hotel room. Mattress so outdated, sinking and broken so forget good night sleep, first you will sinking into it, (imagine I'm only 165 tall and a bit over 60 KG) then sliding to one side, cause even the sheets don't stay on, since they don't match the size of the mattress. The room scent moldy, outdated overal disappointing. How the hotel get 9 & rating is really mind blowing. I travel quite a bit throughout Europe and USA this hotel would past health cleaningness inspections in many countries. The thicknesses of dust flowing in lobby area would cause any problems to even nonalergic customers. Overall, I strongly feel the money I paid for the 4 night stay is complete rip off, for the "quality" the hotel provide. I usually read reviews on before booking, should listen to some of them, however the management seems they don't care about it.
Stayed 4 nights in Dec 2023

10/10 Excellent

Labrousse

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel with friendly staff .....
Stayed 3 nights in Dec 2023

8/10 Good

Tossia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little property. Perfect for a weekend get away. Staff was very friendly and welcoming. Property is clean and well kept. Room was tiny but that is to be expected for Paris. Wish I had a fridge in the room. To keep beverages chilled. No water in room but they do offer water and coffee for free in the lobby. Location is very walkable to shopping areas. It is located right down the street 2-3 minute walk from the moulin rouge. Lots of dining options in the area. Overall really enjoyed my stay and would definitely stay again in the future
Stayed 4 nights in Nov 2023

10/10 Excellent

Aleyda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Hugo Executive Assistant on Nov 24, 2023
Dear Aleyda , thank you for your review.We are glad that everything was perfect during your stay.Kind regards

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at R.Kipling Hotel. My check in was very pleasant and efficient. My room was a perfect size with windows that looked out into the street. Nice big queen size bed which was very comfortable. Bathroom was immaculate with a nice big walk in shower. The room I stayed in was 107 I was there for 2 nights for the rugby. I didn’t have the breakfast because I was up and out early each day but wish I did. There are cafe’s & a bolangerie just a few metres up the road. Close to the metro, moulin rouge and a 20mins walk to Sacre Coeur. All in all I had a great stay here and would stay here again.
Stayed 2 nights in Oct 2023
Response from Hugo , Executive Assistant on Nov 8, 2023
Dear Linda , thank you so much for your review.We are glad that you enjoyed you stay in your room and the hotel location.We would be delighted to welcome you again for your next stay in Paris.Kind regards

10/10 Excellent

Aubrey

Stayed 2 nights in Oct 2023

10/10 Excellent

Tenzin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from Hugo , Executive Assistant on Oct 28, 2023
Dear Tenzin , thank you so much for your review.We are glad that everything was perfect during your stay.We would be delighted to welcome you again for your next stay in Paris.Kind regards

8/10 Good

Jeffrey

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The service was great! All staff was very friendly and helpful, but beware that the rooms themselves are very tight! There was hardly room to walk around the beds (2 twin). The location was pretty convenient with plenty of food/access to public transportation - a very pleasant walk to Montmartre.
Stayed 8 nights in Oct 2023
Response from Hugo , Executive Assistant on Oct 22, 2023
Dear Jeffrey , thank you for your review.We are glad that you enjoyed your stay in our hotel and the sense of welcome of our staff.It as always great for our staff to read such a nice comment.For the room size the hotel have standard room size for Paris.We are glad that you enjoyed Montmartre district.We would be delighted to welcome you again for your next stay in Paris.Kind regards

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hugo Executive Assistant on Oct 22, 2023
Dear Rebecca , thank you so much for your review.We are glad that you enjoyed your stay in our hotel.We would be delighted to welcome you again for your next stay in Paris.Kind regards

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Hugo , Executive Assistant. on Oct 19, 2023
Dear Jaime , thank you for taking time to share your experience with us.We would be delighted to welcome you again for your next stay in Paris.Kind regards

4/10 Poor

Melanie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms were extremely small. Bed was comfortable. No place to store luggage. Literally had to move sideways to get into the bed so small. The noise was awful. We were victims of attempted pick pocketing twice while there which was not the hotel's fault but it was the area. Didn't feel safe walking after dark. Had to use Uber most of the time and they didn't like bringing us back to the hotel because of all the construction around the area
Stayed 3 nights in Oct 2023
Response from Hugo Executive Assistant on Oct 11, 2023
Dear Melanie , thank you for taking time to share your experience with us.For the room size it standard for a room in Paris.For the noise it was from others guests or from the street ?We are really sorry than you don't feel safe in the area , it is pretty unsual.We would be delighted to welcome you again for your next stay in Paris.Kind regardsHugo , Executive Assistant

6/10 Okay

Katie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were lovely, good selection of free hot drinks at reception. Room was incredibly small (I stay in Paris a LOT and I was surprised at how tiny it was), dark and hot (air-con barely worked). Do not think this can be classed as a 4 star hotel! Wardrobe had no hanging space, could not have stayed here more than 2 nights.
Stayed 2 nights in Sep 2023
Response from Hugo Executive Assistant on Sep 13, 2023
tDear Katie , thank you for sharing your experience with us.We are sorry for the inconvenience you met during your stayFor the room size it is a standard size for Paris 9th district.We would be delighted to welcome you again for your next stay in Paris.Kind regards

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, comfy beds, great breakfast great selection of food. Minus- noisy plumbing.
Stayed 1 night in Sep 2023
Response from Hugo Executive Assistant on Sep 13, 2023
Dear Kathleen , thank you for your reviewWe are glad that you enjoyed our staff , your room and breaksfastWe are sorry for the noisy plumbing.We would be delighted to welcome you again for your next stay in ParisKind regards

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, great location
Fantastic location, it’s steps away from Moulin Rouge, many great restaurants near by and a pharmacy up the street. Room was very clean, the beds are VERY comfortable but were unfortunately too high for my mother, who is a senior, to climb up on. We had breakfast at the hotel, for €14 each we found it decent with many options to choose from. Exceptional customer service for the lady who works the breakfast services, she kept the food topped up and the breakfast area was spotless! I will definitely stay here again
Stayed 1 night in Aug 2023
Response from Hugo , Executive Assistant on Sep 1, 2023
Dear Georgia , thank you so much for your kind review.We are glad that you enjoyed the hotel locationWe are glad that you also like the room.for the breaksfast we are glad that you liked it , i share your review with Aminata , our breakfast staff , it is very important for us to have such a nice reviewWe would be delighted to welcome you again for your next stay in Paris.Kind regards

2/10 Terrible

Linda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had 2 rooms, one did not have air conditioning (during a heat wave in Paris!) as well as a phone that was not working. The other did not have working lights. My two adult children had to use their phones to get around the room at night. Very disappointing for a hotel rated as “4 star”.
Stayed 2 nights in Aug 2023
Response from Hugo Executive Assistant on Aug 30, 2023
Dear Linda , thank you for sharing your experience with us.We are sorry than your stay did not match with your expectations.For the electricity as we told you at check-in you have to put 2 cards to have it.For the AC as we told you can't put it under 19C due to french law.We would be delighted to welcome you again for your next stay in Paris.Kind regards

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, it’s just far from the main area of Paris. But we did the hop on hop off bus and found it very helpful it’s about a 15 minute walk from a stop for the hop on hop off and there’s a mall there aswell.
Stayed 2 nights in Aug 2023
Response from Hugo Executive Assistant on Aug 18, 2023
Dear Emilia , thank you so much for your kind review.We are glad that you enjoyed the hop on hop off bus , it is a great way to visit Paris.We would be delighted to welcome you again for your next stay in Paris.Kind regards

4/10 Poor

Julie, Lansdale

Traveled with family
Disliked: Staff & service, amenities
Arrived 1:00 told to come back 3pm. Came back 2:15 to relax in lobby. Lobby was empty except us. 3pm there were now 3-4 other groups waiting to check in. 3:15 still no rooms given out but 2 employees talking away. 3:20 couple who speak French were given a room followed by a couple that literally just walked in. Then a family of 4 were given 2 rooms…..we were the first there and had a premium balcony room but again were ignored even after I approached the desk twice to ask when we would be given our room. At 3:30 I demanded to be assisted and was asked what my name was….seriously???? I said I expected to be given an extra 30 minutes at checkout now. Then we get to the room. Bed too long for room and have to climb over it to get on other side. Can’t get a suitcase around, you have to pull it over bed. Blow dryer kept shutting off and wouldn’t turn back on for @ 5 minutes each time. Never been treated so poorly and ignored like that before. I’m a flight attendant and for leisure I travel to Europe at least twice a year. Not recommending to co-workers or passengers.
Stayed 1 night in Aug 2023
Response from Hugo Executive Assistant on Aug 13, 2023
Dear Julie thank you for sharing your experience with us.First all we are really sorry than your stay did not match with yours expectations.This is not the way we want to welcome ours guests.For the size of the room is it a standard size for a room in Paris.Regards ,

10/10 Excellent

Guy

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Hugo Executive Assistant on Jul 30, 2023
Dear Guy thank you very much for your review.We are glad that evrything was perfect during your stay.We would be delighted to welcome you again for your next stay in Paris.Kind regards

6/10 Okay

William

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Total revamp required
Tired decor. Chipped furniture, worn carpet, peeling wallpaper.
Stayed 3 nights in Jun 2023
Response from Hugo Executive Assistant on Jul 5, 2023
Dear William , thank you for sharing your experience with us.We are sorry that you don't like the hotel mood of decoration.We would be delighted to welcome you again for your next stay in Paris.Kind regards

6/10 Okay

Ashley

Traveled with partner
Liked: Cleanliness, staff & service
Overall they stay was good but I didn’t like how to room I selected was not like the photo. The bathroom had mold and the room was really really small. The staff were very friendly and helpful though.
Stayed 5 nights in Jun 2023
Response from Hugo Executive Assistant on Jun 15, 2023
Dear Ashley , thank you for your review.We are sorry for the incovenience you encoutered during your stay.We are glad that you enjoyed our staff , we always give our best to offer the best experience possible to ours guests.We would be delighted to welcome you again for your next stay in Paris.Kind regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying here. Very good energy, clean, sharp, attractive, Excellent Location, staff is friendly and supportive. The petit dejeuner was fantastic. I loved it and will stay here again. Well done!
Stayed 2 nights in May 2023
Response from Hugo Executive Assistant on Jun 1, 2023
Dear Robert , thank you so much for your kind review.We are glad that you enjoyed our breakfast , and our staff.Our staff is very happy to read a review like your , it's our greatest reward.We would be delighted to welcome you again for your next stay in Paris.Kind regards.

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Amazing! Super clean, helpful staff and bed mattress soo comfortable.
Stayed 2 nights in May 2023
Response from Hugo Executive Assistant on May 25, 2023
Dear Evelyn , thank you for sharing your experience with us.We are glad that you enjoyed the cleanliness , the bed and our staff.We always give our best to offer the best experience to our guestWe would be delighted to welcome you again for your next stay in ParisKind regards

4/10 Poor

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Demise
I have been a frequent traveller to this hotel for a good number of years. It has slowly demised in the terms of service, quality and cleanliness. This trip the coffee machine yet again was not working for breakfast. The shower in Room 105 still has not been fixed and water sprays everywhere. Time to start looking for a new hotel for my frequent visits to Paris.
Stayed 2 nights in May 2023
Response from Hugo Executive Assistant on May 18, 2023
Dear David , thank you for sharing your experience with us.We are sorry that your stay did not match yours expectations.For the coffee machine it was working it was just an other than usually.For the shower in you room , the 105 room is a disability room , so the shower is different from other room.We also have planned to renovate the hotel in the next months.We will be delighted to welcome you again to show you ours renovation and also regain your confidence.Kind regards

8/10 Good

marc, lake worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area close to metro M2 and bus station front of the door U can reach walking montmartre , pigale , moulin rouge, gym only 4 min walk with day pass. Clean hotel friendly staff, there is drinking water and voffe available free. Breakfast is considered aa good for me and healthy. U can add also if not in diet croussant and cake..
Stayed 5 nights in Apr 2023
Response from Hugo on Apr 20, 2023
Dear marc , thank you so much for your review.We are glad that you enjoyed the hotel location.We are lucky to be situated in one of the best areas in Paris.Thank for your kind remark about our staff , we always do our best to offer the best experience to our guest.We will be delighted to welcome you again for your next stay in Paris.Kind regards

10/10 Excellent

Jamilda

Liked: Staff & service, amenities, property conditions & facilities
I in love with that place is around of metro and buss easy to do everything
Stayed 2 nights in Apr 2023
Response from Hugo on Apr 12, 2023
Dear Jamilda , thank you so much for your kind review.We are glad that you enjoyed , the hotel location.We will be glad to welcome you again for your next stay in Paris.Kind regards

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excllent. The staff were very helpful and friendly. The room was clean and comfortable. I highly recommend this hotel.
Stayed 4 nights in Apr 2023
Response from Hugo on Apr 8, 2023
Dear Lisa thank you so much for your kind review.We are glad that everything was perfect during your stay.It is always a pleasure for our team to read such a nice comment.We always do our best to offer the best experience to our guest.We will be delihjted to welcome you again for your next stay in Paris.Kind regards

10/10 Excellent

Jake, Southold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Hugo on Mar 22, 2023
Dear Jake , thank you so much for your rating.We are glad that everything was perfect during your stay.We will be glad to welcome you again for your next stay in ParisKind regards

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with bars and restaurants just up the road. Clean hotel and rooms in good condition. The room was abit small but very comfortable. Quiet and no noise from other guests. Receptionist were very helpful and friendly. Would definitely stay there again
Stayed 2 nights in Jan 2023
Response from Hugo on Mar 22, 2023
Dear Chloe , thank you so much for your kind review.We are glad that you enjoyed your stay in our hotel.Our whole staff always do their best to offer the best experience to our guest.We will be glad to welcome you again for your next stay in ParisKind regards

2/10 Terrible

Karla

Stayed 1 night in Jan 2023
Response from Hugo on Mar 22, 2023
Dear Karla , thank you your rating.We are deeply sorry than your stay did not match with your expectations.We will be glad to know more about what can be improve and what we have to change to offer a better experience to our guests.In all case we will delighted to welcome you again for your next stay in ParisKind regards

8/10 Good

Sarah Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very cosy and friendly hotel, great location
Stayed 2 nights in Jan 2023
Response from Hugo on Mar 22, 2023
Dear Sarah Louise , thank you so much for your reviewWe are glad that you enjoyed our location and our friendly staffWe will be delighted to welcome you again for your next stay in ParisKind regards

10/10 Excellent

Alex

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service freindly and all around care to the customer. I would recommend.
Stayed 2 nights in Jan 2023
Response from Marta on Jan 17, 2023
Dear Alex,Thank you for taking the time to leave us such a nice note following your recent stay at the R.Kipling Hotel.Your feedback is a source of motivation for our entire team, as your satisfaction is the greatest reward.We hope to see you again during your future visit to Paris !Best regards

6/10 Okay

Lavina

Traveled with partner
Liked: Staff & service
The first room they gave us had a backlog in the toilet and they had dumped a bunch of fragrance on top of it to cover it up….was unbearable. We finally got the room switched which was much cleaner but the decoration is very old and kinda creepy. Very small space which is expected of Paris, but no space to even open luggage fully.

6/10 Okay

Joaquin

Disliked: Amenities, property conditions & facilities
Someone got into my room without notice while getting a shower
Response from Cindy - Assistant Manager on Dec 22, 2022
Dear Joaquin,We are sorry for this trouble. We talked to our staff so this does not happen again.We hope you had a great stay overall.Kind regards

10/10 Excellent

Elba

Stayed 5 nights in Dec 2022

4/10 Poor

Emily

10/10 Excellent

Steven, Gwynn Oak

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and location were wonderful. Room was small but very cozy. I would stay there again.
Response from Cindy - Assistant Manager on Dec 3, 2022
Dear Steven, Thank you for underlining our staff welcomeness and our central location. Indeed i understand that you felt our rooms quite small but unfortunately it is quite usual in Paris... Good to read that this will not prevent you from returning to R.Kipling hotel.Kind regards,

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Belkis

Stayed 3 nights in Sep 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was as advertised, comfortable and clean but not fancy. Staff was good, great location near transport and not bad walk to Montmarte area
Stayed 2 nights in Sep 2022
Response from Cindy - Assistant Manager on Sep 15, 2022
Dear David,Thank you for your great feedback. We are glad to read that you were satisfied with your stay with us. We hope to have the pleasure of welcoming you again.Best regards,

6/10 Okay

wily, Hollywood

Traveled with partner
Liked: Cleanliness, staff & service
This is not a 4 star property!!! Maybe 2 1/2. Someone needs to check this property. Halls (rug)outside rooms are filthy. Not a 4 star for sure so if you are expecting a 4 star hotel, do not come here. We were very dissapointed😱
Stayed 2 nights in Sep 2022
Response from Cindy - Assistant manager on Sep 15, 2022
Dear Wily,We are sorry that your exeperience at R.Kipling was not as you expected. We remain at your disposal if you need more information.Best regards,

10/10 Excellent

Jayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Kipling's Team on Sep 2, 2022
Dear Jayne, thanks for your nice rating. We are thrilled you enjoyed our hotel, the location in between Montmartre and Opera and finally your stay. We hope to see you back soon. Sincerely

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Great balcony
Balcony over the rooftops of Paris was amazing and a great location- downside was the lack of amenities and the size of the room - but the balcony more than made up for this
Stayed 4 nights in Aug 2022
Response from Kipling's Team on Sep 2, 2022
Dear John,We have read your comment with great interest. We understand you liked our superior rooms with balcony which offer certainly a nice view over paris rooftops.It is true that paris hotel rooms are a little less big than anywhere else in France but our location just down the Moulin Rouge in the very centre of Paris helps you getting to all the main activities during your stay. Hoping to see you back very soon.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Right between Moulin Rouge and the Opera. Loads of food options around. Place was clean and the breakfast was worth it. AC was invaluable during 30 Celsius heat wave.
Stayed 2 nights in Aug 2022
Response from Kipling's Team on Sep 2, 2022
Dear Jennifer,We thank you for your nice support rating your stay with us. It is true we have such a nice location in the middle of Sopi. We surely appreciate that you enjoyed our rooms and the freshness of them during this summer. We'd be so happy to welcome you back in the future.Sincerely.

10/10 Excellent

Cindy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was a GREAT stay. The place is clean, nice, and different than staying in a hotel - quaint and cozy! I would stay there again.
Stayed 1 night in Jul 2022
Response from Elodie CORLIER - Hotel Manager on Jul 22, 2022
Dear Cindy, Thank you so much for the review about your stay with your friends. We appreciated the recommendation about our services and we hope to welcome you a next time. Kind regards Elodie CORLIER - Hotel Manager

8/10 Good

Sasha

Stayed 1 night in Jul 2022

4/10 Poor

JUNYONG

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely disappointing
This hotel was very disappointing for a 4-star hotel and did not live up to our expectations at all. The only thing that was nice about it is its location and that it is very close to the Moulin Rouge. We got a room for 4 people and the room was extremely small because it was more of an attic and the roof was very low. The room was also dirty when we entered and there were stains and crumbs on the couch. There was poor lighting and no refrigerator, which was inconvenient. You cannot turn off the lights at night because hitting the switch also turns off the outlets, making it impossible to charge phones. On the first day, the air conditioner leaked a lot while we were out and soaked our suitcase. The shower did not have a curtain or door, so the water splashed everywhere in the bathroom. Very old hotel with an odor as well.
Stayed 4 nights in Jun 2022
Response from Elodie CORLIER - Hotel Manager on Jul 6, 2022
Dear Mr Junyong, We thank you for your review we are disappointed that you did not appreciate your stay. We are again sorry for the inconvenience you met with the air conditionning that why we change your room during your stay. Our Suite room did not offer refrigerator and the size is mentionned for 20 square meters. In order not to waste resources, you have to leave the light card inserted in the box to have electricity in the room. Next time do not hesitate to inform us directly and not in internet directly we are here to insure a good stay and satisfy you on place and not after. Best regards Elodie CORLIER - Hotel Manager

10/10 Excellent

Shirlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a triple room. The pull out couch was very uncomfortable. It was small and the mattress was flat. The staff was excellent. The breakfast was delicious. The person over the breakfast was excellent. She was attentive and accommodating.
Stayed 3 nights in Jun 2022
Response from Lucie on Jun 28, 2022
Dear Shirlyn Khan, Thank you very much for taking the time to share your experience at our R. Kipling Hotel. The hospitality of our staff and making our guests' stay a great experience is very important to us and it is always a pleasure to read that this was felt and that you really enjoyed the breakfast. Regarding the mattress, we thank you for your feedback and know that we have ordered a new one to improve the comfort of our guests. We look forward to seeing you again in the future. Lucie - Assistant Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Elodie CORLIER - Hotel Manager on Jun 10, 2022
Thank you to share with our guests your experience at the Hotel R. Kipling. Best regards Elodie CORLIER - Hotel Manager