Ratings based on 290 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 30, 2013
for Business Travelersby A verified traveler
Good price. Maybe a 3.5 star hotel.Posted Nov 25, 2013
Pros: Inexpensive, peaceful, calm and comfort. Slipper + decent shampoo/soap.
Cons: Add a shop that sells basic things. It takes 40 minutes to shuttle to the airport, buy water and then shuttle back.
Location: This hotel is out of the way so you can't go for a walk to buy water or snacks however every 30 minutes a van leaves to the airport (10 min trip).
You don't hear airplanes leaving the airport however you hear cleaning staff in the hallways. There was free internet (1Mb) and a good entertainment pack on the TV however navigating the TV system is slowwww and painful..
Jan 29, 2013 by Mickerlange
Dear Customer, First of all, we would like to thank you for choosing the RadissonBlu Paris Charles De Gaulle Airport, and for taking the time to give your opinion. One of our advantages is the closeness to the airport and the peace then you can get some rest before to leave our establishment. Be sure we took a special note for each issues that you met, we take the time to listen to your constructive comments, so we can continually improve our services. We want to apologize for the inconvenience regarding the cleaning staff and the slow internet connexion that you got I can understand how this situation can be very unpleasant, so the technical services will fix this issue to be sure that the situation will not show up again. Each comments are used very seriously to improve our effort on our daily work and to offer you every time the best service as you can feel at home. We are already looking forward welcoming you back to our hotel in the future. Kinds Regards, Berengere Ulvoas Guest Relation Agent
for Everyoneby marina from Edmonton, Canada
Close to airport with free shuttlePosted Nov 20, 2013
The free shuttle was the best part. It came every 15 mins during rush hour and 30 mins otherwise. The shuttle was direct to the hotel and didn't stop at other hotels. It was 10 mins away from airport. The rooms are dated and washroom not in the best condition but a great place to stay if you need a hotel for overnight. Great staff :)
Jan 20, 2013 by Mickerlange
Dear Guest, Thank you to choosing the RadissonBlu Paris Charles De Gaulle Airport for your recent stay and for sharing your feedback. I am glad to read that you enjoy our facilities with the shuttle bus. As we are close to the Airport to serve Shuttle’s service very early the morning and late at night it is our obligation, to be sure that the facilities will be very helpful to our customers. We hope to have the honour to welcome you again for your future visit. Kinds Regards, Berengere Ulvoas Guest Relation Agent
for Business Travelersby Sam from Kirkland, WA
Nice hotel for overnight at CDG.Posted Nov 17, 2013
Cons: Better description about where to catch the hotel van at CDG, especially if arriving at terminal 1.
Location: Nothing to do near by. Only a good hotel for being close to CDG.
Good hotel, but hard for taxi to find if you come into terminal 1. Costs about 25 euros in cab fare..expensive. Find out if the hotel will pick you up. Good van from the hotel to CDG.
Jan 20, 2013 by Mickerlange
Dear Customer, First of all, we would like to thank you for taking the time to share for your feedback. It is a real pleasure to read that you enjoyed your stay at our hotel. It is disturbing to hear that you did not find easily our shuttle stop, but from the Airport we have only one stop from the Terminal 2 Level 5 is working everyday from 5:15 am to 11:30pm, if you miss the last shuttle we can send the concierge who will be happy to pick you up . Thank you once again for your review and we look forward to looking after you in the future. Warm Regards Berengere Ulvoas Guest Relation Agent
for Everyoneby A verified traveler from Elizabeth, PA
Posted Nov 11, 2013
Cons: Door jam broken, sink in bathroom cracked, mirror on closest door broken
The hotel seemed nice enough. The door jam was broken on our room-almost like someone had kicked it in. The bathroom sink was all cracked-poor showing. The mirror on the closet door was broken-part of the glass missing. Was this because we went through Expedia instead of the hotel itself? I do not believe that I would stay there again.
Jan 13, 2013 by Mickerlange
Dear Customer, First of all, i would like to thank you for having chosen the RadissonBlu Paris Charles De Gaulle for your recent stay and for sharing your feedback with us. My apologize regarding the room that you used during your stay. I passed your comments to Housekeeping Department and Engineering staff to resolve quickly these material problem, in order to avoid this inconvenience in the future; we used our guests comments to continuously improve our product and services. It is through these comments that we can take the necessary actions. Once again please accept our sincerest apologies. We hope to be able to welcome again . Sincerely yours, Berengere Ulvoas Guest Relation Agent
for Everyoneby A verified traveler
nice reception area, hall and room ugly colorPosted Nov 4, 2013
Pros: just the reception area
Cons: change the color of hall and room
Location: nothing around
far from airport, nothing around
Jan 5, 2013 by Mickerlange
Dear Customer, First of all, we would like to thank you for choosing the radissonBlu Paris Charles de Gaulle Airport, and to sharing your recent feeling regarding our establishment. I used your comments and I would like to ensure you I will share your review with my General Manager . I hope that we will have the opportunity to welcome you again during your next stay. Warm Regards, Bérengère Ulvoas Guest Relation Agent
for Everyoneby Avila from Houston, TX
Terrible location and too far from the airport.Posted Oct 27, 2013
Cons: Everything about the hotel needs to be improved.
Location: Location is not good and nothing nearby to write about.
Shuttle bus takes too long to get to the airport pickup point. Rooms are too dark and hallway lightning and color is pretty terrible. Room does not have the modern touch and not inviting to stay. Stairways are leaking when it rains and there is mold all over the stairway. Hotel does not speak very well of the Radisson Blu standard.
Jan 31, 2013 by Mickerlange
Dear Customer, Thank you for taking the time to share your concerns regarding your previous stay at the Radisson Blu Paris CDG Airport Hotel. We appreciate your feedbacks; they will be used in order to improve our daily work. I do apologize for the overall dissatisfaction you had experienced. Be assured that I have taken note of your comments and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. Sincerely yours. Bérengère Ulvoas Guest Relation Agent
for Everyoneby Herman from Birmingham
DO NOT put Paris into your GPSPosted Oct 21, 2013
Pros: The staff understood that most people there are in a rush to get to the airport and dealt with enquiries/check in and out very efficiently.
Cons: For ease of finding it, make it clearer on the website that the hotel is located in the village of Le Mesnil Amelot. I got very lost in Paris.
Location: For reference - Its in Le Mesnil Amelot, not Paris. I got very lost.
The hotel is very conveniently located for CDG airport and the staff are all very professional and helpful. It's perhaps slightly too far if you are on a budget and have to travel to the airport by taxi.
Jan 22, 2013 by Mickerlange
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed, It is encouraging for our team to see you found our staff to be extremely helpful our daily work is to make sure our guests are comfortable and receive our best “Yes I Can!”. On the other hand ,we are really sorry to read that our location was not a easy accessibility even if you used your GPS, just for your next stay I want to inform you that we have free shuttle service working from 5:15am to 11:30pm. We look forward to your next stay. Kinds Regards Bérengère Ulvoas Guest Relation Agent
for Everyoneby Ecam from Canada
Early Checkin RipoffPosted Oct 13, 2013
Pros: Excellent staff and close to the airport.
Cons: End the €50 early checkin ripoff charge on rooms that are sitting empty already. Traditionally, hotels make them available immediately.
Location: There is nothing to see or do, and no restaurants to eat at nearby. So if you arrive early in the morning in Paris, save yourself €50 and go downtown.
In line with other reviews, we found the hotel itself to be fine. In particular, the staff were very friendly and helpful. Now the bad - official checkin time is 3:00pm. We arrived at the hotel off a transatlantic flight at about 9:30am and expected that, assuming there were rooms available, we could early checkin to our room and go to bed. It was a Saturday morning and the hotel was virtually empty, so this shouldn't have been a problem. Well, it turns out that the Radisson, and all the other hotels located at the Paris CDG airport have instituted a €50 charge for an early checkin! I have never encountered this anywhere else my travels have taken me and I consider this to be a ripoff. So rather than sit (and sleep) in the lobby for 5 hours, we paid the fee and got our room. The upshot of all this is that I will never stay at a CDG airport hotel ever again. The €50 fee would have gotten us to downtown Paris and back and provided us with a much nicer choice of restaurants (there is no choice at the airport) to choose from and half the price of our dinner would have been paid for by the savings from not paying the €50 early checkin fee!
for Everyoneby Agnes from Pennsylvania
Very nice hotel - 10 minutes from Charles de GaulePosted Oct 6, 2013
Pros: Cleanliness, good food, quiet
Cons: There was no booklet to help us see what was available at the hotel (they were in the process of getting new brochures). TV menu was useless
Location: It is too bad that the hotel is 10 minutes from the airport and that the only way to get anywhere was to take the shuttle again.
All went really well. And the food at the restaurant was very good, as well as the personnel.
Jan 17, 2013 by Mickerlange
Dears Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . It will be a pleasure to welcome you for your next stay . Kinds Regards,