Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Luxury in La Defense

Posted Dec 6, 2014
Location: Great Christmas market on the square in front of La Grande Arche.
Very comfortable bed, as one expects from the Marriott group.
3 out of 5
Recommended
for Couples
by wec tripperfrom japan

分かりにくい場所

Posted Aug 27, 2014 on Hotels.com
ホテルの部屋はまあまあ良かったですが、就寝後に蚊が飛んできて、何度か目が覚めてしまいました。それ以外は良かったです。ホテルへは車でアクセスしましたが、道が分かりにくく、40分以上周辺うろうろしていました。車で行かれる方は十分に順路を確認することをお勧めします。ちなみに、自分の前にチェックインした人によると、タクシードライバーも迷いに迷って着いたようです。
3 out of 5
Recommended
by P. Zeefrom Botswana

Not what was expected

Posted Aug 4, 2014 on Hotels.com
There was no Spa, Porter to carry the laggage, the customer had to carry their own laggage to their rooms, they had to change the hotel and book at a different hotel...There were no gown and sleepers
3 out of 5
Recommended
for Business Travelers
by Afrom Danmark

fint hotel, men dyrt

Posted Jun 26, 2014 on Hotels.com
Hotellet er fint og ligger godt. Oven i prisen kommer der skat på ca. en euro. Morgenmaden er dyr i forhold til hvad man får.
3 out of 5
by spwfrom W

V expensive. Poor value

Posted Jun 19, 2014
High cost for average hotel of this class. Plain WiFi is extra 7 euros an hour or 20/day. When viewed all guide the room cost this is extortion of company expense accounts.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 24, 2014 on Hotels.com
Over priced, it was not a palace!
2 out of 5
Recommended
for Personal Event
by Annafrom Belgique

Beaucoup trop cher pour ce que c'est !

Posted May 19, 2014 on Hotels.com
Trop cher, impersonnel, personnel négligeant. Problème avec la toilette. Aucune réaction pour remédier au problème. Wifi n'est disponible dans la chambre uniquement si on paye +/- 20€ par jour , inadmissible en 2014. C'est vraiment pour pigeonner les étrangers qui n'ont pas internet dans leur forfait. Comme si internet était un luxe.Bruits de travaux ( marteau) . Seul le hall d'entrée est beau; le reste est bof. Le chambre n'est pas à la hauteur d'un 4 étoiles.Je déconseille et n'y retournerai pas.
Comment from Hotel Management
Aug 9, 2014 by Marina RENOUX, Hotel Management
Chere Madame, Merci pour votre retour, nous apportons une grande importance aux commentaires de nos clients et nous vous remercions d’avoir pris le temps de partager les vôtres. Je suis navrée d’apprendre que nos prestations n’étaient pas à la hauteur de vos attentes, j’ai déjà fait part de vos remarques à nos équipes afin que nous puissions corriger les disfonctionnements que vous avez rencontrés et ainsi améliorer la qualité de nos prestations. Sachez que nous accordons une grande importance à la qualité et régularité du service que nous offrons. Nous espérons avoir l’occasion de vous accueillir de nouveau au Renaissance Paris la Defense et de vous faire vivre une bien meilleure expérience. Bien cordialement, Marina RENOUX| Front Office Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel - a few train stops from paris

Posted May 4, 2014
Pros: Staff, location and general ambience.
Cons: Nothing - we deliberately picked a hotel slightly out of Paris
Location: Beside Metro line - minutes by trains from main Paris attractions - not much near the hotel itself
Very nice hotel and excellent staff who were extremely friendly and helpful. Hotel is a little out of Paris but the Metro is less than two minutes walk from the hotel. The number 1 Metro line connects directly with almost all the main Paris attractions - the trains were fast, cheap and plentiful with little or no waiting.
1 out of 5
by viaje de trabaj

Carísimo para la calidad q tiene

Posted Apr 28, 2014
Hotel teóricamente de categoría, pero sin buenos servicios en la habitación: olor a tabaco, frío, habitación con único enchufe en el escritorio, pero sin espejo, sin enchufes en el baño, no wifi gratis, sólo a un precio desorbitado, desayuno carísimo para la escasa calidad y variedad, no se ven los canales de tv en castellano.
4 out of 5
Recommended
for Business Travelers
by Danfrom Cambridge, UK

Nice hotel - difficult location!

Posted Apr 13, 2014 on Hotels.com
Nice enough hotel, though we were only there for a few hours. It isn't that easy to find by road with the signs being cryptic and the final one showing the entrance being obscured by a fence so beware! Doesn't look like the fence will be moved any time soon. Hotel parking seems limited as it was full when we got there, but it is next door to another parking structure so easily overcome. Nice quality hotel, friendly staff during the daytime, though the night-time staff on-shift when we arrived weren't that welcoming. Bit expensive for what it is as location-wise it is out of the way - but would stay again if the option arose as the room was a good size and the bed very comfy.