Exterior detail

Reviews of Residence Hoteliere Champ de Mars

Residence Hoteliere Champ de Mars
2 bis rue Alasseur, Paris, Paris

Reviews

8.2

Very Good

Rating 10 - Excellent. 246 out of 579 reviews" "
Rating 8 - Good. 212 out of 579 reviews" "
Rating 6 - Okay. 82 out of 579 reviews" "
Rating 4 - Poor. 22 out of 579 reviews" "
Rating 2 - Terrible. 17 out of 579 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very convent and walking distance.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and the location is great. It’s so close to everything and it’s such a great price. The only problem we had is there was only half of the shower door but it still worked to keep water off the floor. I’ve stayed here twice and would definitely come back.
Stayed 6 nights in Mar 2020

6/10 Okay

Angie, New Jersey

Liked: Staff & service
No shampoo, tiny elevator, but location was great very close to the Eiffel Tower and restaurants
Stayed 1 night in Feb 2020

6/10 Okay

Toni

Traveled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not Impressed
The location of the hotel was ok - a short walk to the Eiffel Tower and it had a lot of very nice local cafe's around where the food was fabulous, the room on the other hand was ok reasonably clean but there was a leak in the bathroom ad thick black mold on the ceiling as there was no extractor and no shower screen door so all of the water would be all over the floor. All so there was no tea or Coffee available in the room. It was ok i wouldn't go back.
Stayed 2 nights in Jan 2020

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, room comfort
Best customer service
Great location, 10 minute walk to the eiffel tower. Amazing customer service, some of the nicest people in paris. Our concierge, Fourat, was extremely nice and helpful. If you want helpful and friendly staff, this is the place to stay.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Great location. Great staff. Room overall was exactly as described and in good condition... except for the bathroom. No door or curtain on the shower, hot water tank next to the sink leaked significantly when used and black mould covered a significant area of the ceiling. The shower was blocked so didn't drain the first night but this was fixed the next day without any fuss so this was a good response to a bad situation. Overall we were very happy with the hotel for the price.
Stayed 3 nights in Jan 2020

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Wonderful hotel! Helpful staff. Very clean. Plenty of room.
Stayed 1 night in Jan 2020

8/10 Good

Partho

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would suggest to stay in this hotel only if you do not get any option to stay other side of the river. This hotel is in close proximity only to Eiffel tower and rest everything is far away.
Stayed 2 nights in Jan 2020

6/10 Okay

Rehan Ronny

Stayed 2 nights in Nov 2019

10/10 Excellent

Mili, Chicago

Traveled with partner
Liked: Amenities
The location was great, very close to Eiffel Tower. However, our trip was ruined with protest that was going on. Hotel was nice it just seemed like floors needed to be cleaned. Everything else was fine
Stayed 2 nights in Dec 2019

10/10 Excellent

Sophie Barber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great hotel in a fantastic location
The hotel was great - we didn’t arrive until about 10.30pm, which meant we couldn’t check in, however the staff were incredibly helpful and sorted us out with a door code and they left our room key available for us to collect, then we checked in properly in the morning. The hotel room was very clean, apart from some mould in the ceiling of the bathroom, but if you don’t look up it won’t bother you! A really great experience and I’d definitely stay here again. The location was also amazing - only a 10 minute walk from the Eiffel Tower
Stayed 2 nights in Dec 2019

10/10 Excellent

Seid Muhie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staffs
Stayed 3 nights in Dec 2019

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
The hotel was very nice! The room is big and included a little kitchen area with pots and pans. The location was great because we were a couple blocks from the Eiffel Tower, and there were numerous restaurant within a few blocks of the hotel. The girl that worked the front desk was so nice and accommodating of everything that we needed!
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Convenient location, close to the EiffleTower like kitchenette
Stayed 2 nights in Oct 2019

2/10 Terrible

Deirdre

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised
This hotel was not as it was described/pictured. The showers were moldy, lights were missing/not working, very thin walls so you could hear everyone coming and going, floors dirty, had to ask for towels, and no toiletries were supplied as advertised. Very very dissatisfied
Stayed 1 night in Oct 2019

8/10 Good

Amanda

Stayed 3 nights in Oct 2019

8/10 Good

Jorge

Liked: Staff & service, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful studio close to the Eiffel Tower. Very close to transportation and nice restaurants.
Stayed 1 night in Sep 2019

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
This was an OK experience. The place is 5 minute walk to the Eiffel Tower and close to restaurants so that was very convenient. Overall it was clean, but could have been better - the kitchen had minimal stock of utensils so don't expect much if you need to cook. The bathroom is worn down. This hotel has NO air conditioning. We have traveled to Europe on several occasions and hadn't encountered this issue. Most of us know that a/c is
Stayed 4 nights in Aug 2019

4/10 Poor

Des, Sanctuary Point Australia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location but that was the only thing in its favour. After checking in you have to negotiate a 3 man lift to gets your bags up the stairs. When we got into the room we found that half the bifold shower door was missing, so water went all over the floor. Their answer was to give us extra floor towels. One of the 2 draws from the desk was missing. Five lights were out. The receptionist fixed 2 and said the others would be fixed the next day. Four days later and still no go. With only one light in the bathroom, shaving & makeup up were by feel. The shower also needed a good clean as it had mildew around the bottom. I would not recommend a stay here.
Stayed 4 nights in Sep 2019

8/10 Good

rhoda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old building without AC, the rooms condition are terrible, bathrooms with mold in the showers and ceilings. Very expensive for the condition please do not go there you will loose your money. Pictures available
Stayed 1 night in Sep 2019

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, excellent location
Hotel is exceptionally well situated close to Champ de Mars and the Eiffel Tower. Several mini supermarkets, a Starbucks and the metro connecting lines 6, 8 & 10 are a short walk away. We heartily recommend the Firmine restaurant for authentic (and tasty) French food. The Parc des Princes, Palace of Versailles, The Louvre, Arc de Triomphe and Champs-Elysee are all relatively close by and easily accessible by train and some are within walking distance. Room was generally good and clean with the exception of the shower which had some mould. WiFi was OK but not great. Our bags were kept in a “secure room” on the last day which was unlocked when we left and when we returned to pick them up. I pointed this out to reception who seemed very relaxed about it. Nothing was taken though. Overall we thought this accommodation represented great value for money and we would stay again.
Stayed 3 nights in Aug 2019

8/10 Good

Sigfredo

Liked: Cleanliness, property conditions & facilities, room comfort
Surprise heaven in Paris
Interesting. Elevator is very small, but the amount of comfort pays off everything else including the lack of breakfast service in the morning. An excellent choice.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Great location! Very short walk to Champs du Mars! Lots of little shops and cafes nearby, including a great grocery store. The room had everything we needed - comfortable bed, decent shower and a kitchenette with a coffee maker, fridge and table. Bring your own toiletries. The elevator is very small, but it works just fine. The staff are friendly. It’s quiet at night, perfect for sleeping with the windows open. It might not be for everyone, but we had a great stay!
Stayed 3 nights in Aug 2019

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in Paris.
Vacation in Paris. 5 minute walk to the Eifel Tower. 3 minute walk to subway/metro. Convenient location to grocery store & café's. Not in a tourist area of Paris. Christine at the front desk was very helpful. Her directions & suggestions were right on target!
Stayed 4 nights in Aug 2019

8/10 Good

Stephen, Chesapeake

Liked: Staff & service, room comfort
Disliked: Cleanliness
Bathroom had water all over the floor, and front desk was closed . No a.c. otherwise, was very nice
Stayed 1 night in Aug 2019

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute little place. I loved that we could take our breakfast in the little library. The room was clean and air conditioned. They don’t provide any toiletries beside shampoo and soap , so pack your own.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and there was a small kitchen which was very handy. The location is right next to the Eiffel Tower with a lot of underground stations nearby and was perfect for us. Kind staff.
Stayed 5 nights in Jul 2019

10/10 Excellent

Tayla, Mareeba

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Eiffel Tower and beautiful rooms
Stayed 3 nights in Jun 2019

8/10 Good

Ariel

Liked: Staff & service, property conditions & facilities
Location is A+ Everything else is okay
The Eiffel Tower is about a ten minute walk away which was amazingly convenient. The bed was a “queen” size but it was really 2 twin beds pushed together, which is alright, but we had to push the two beds back together quite frequently because they’d slide away from each other. The shower and bathroom area could’ve been cleaned more, and the water pressure wasn’t great. Overall the location is why it’s rated well.
Stayed 6 nights in Jun 2019

6/10 Okay

charlotte

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location but didn't like the shower being open in the middle of the room.
Stayed 2 nights in Jun 2019

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Moldy bathroom
Small elevator.bathroom have molds in the ceiling.bathrooms tiles needs to be retiled.smells misty.
Stayed 2 nights in Jun 2019

6/10 Okay

Fonda

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property itself was very nice with a safe comfortable feel. It's conveniently 2 blocks from a major Metro hub and has many restaurants, bakeries, and groceries nearby. HOUSEKEEPING WAS THE ISSUE. They cleaned everyday and our unit should've been spotless but, as I saw when walking through the hall on several occasions, the maid would mop our floor with filthy water and a filthy mop every day! It was disgusting. She would drag all kinds of dirt into our unit and her mop would leave hairballs etc. from the hallways and other units. We never knew what we would come back to each day. I had a pair of knit slippers that looked like I had been wearing them outside. We never wore our shoes past the entry. I would take a towel and wipe the main walkways and it would have dirt and hair that wasn't ours all over it. This in itself greatly dampered our experience. It was a battle to get the towels we needed too. The front desk people were always friendly and accommodating but most days when we'd return, the office had closed for the night and we were stuck with what the maid left. One day we had 2 bath towels, no hand towel and no bath mat. I did put a stop to the maid handling our food and clean dishes and a couple days later I complained about her handling our toiletries. My son's toothbrush protector came up missing. He had forgotten to put it on his toothbrush that morning. We assume the maid didn't know what it was and threw it away.
Stayed 13 nights in May 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Lifts are very tiny. Bit funny with shower in kitchen. Central to all sightseeing.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent for the price. Comfortable beds and nice. There was no shower door and a little mold in the shower but besides that we loved it here.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend
Great location near to the centre with good cafes and restaurants neatby
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is extremely good value, big rooms, fast WiFi and rooms cleaned daily. Also located in a great location. Only down sides was the shower that was warm not hot and some noise from the nearby school during the day
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and reasonably priced
Great central location, only about 10 mins walk from the Eiffel Tower, nice rooms with kitchenette, toilet and shower, lovely staff. No reception at night, but there is a phone number if you need help out of hours. Check out at 10.30am, but you can leave your luggage at the reception until 8pm.
Stayed 1 night in Mar 2019

10/10 Excellent

blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice option
Very nice
Stayed 4 nights in Mar 2019

8/10 Good

ziba

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was spacious compared ro what i expected and looked like it had been recently updated. The corridors where noisy at night thats the only issue we had
Stayed 4 nights in Feb 2019

10/10 Excellent

Lorena, East Elmhurst, us

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, everybody was very friendly and the place had everything that we needed.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and great location. Loud noises in the middle of the night, sounded like construction, so woke us up. Was very walkable to Eiffel Tower and restaurants though and room was great.
Stayed 1 night in Feb 2019

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019