Ratings based on 1,440 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2015
ホテルスタッフが皆親切で感じがよかったです、部屋に冷蔵庫がありきっちり冷えており便利でした。メトロもホテルの前にあり移動も簡単です。朝食も一度利用しました、中庭でも頂くことができます、清潔で快適にすごせました。初めてのパリを個人旅行で楽しめました。
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall Great Experience

Posted May 28, 2015
Nice hotel in an excellent location. We enjoyed our stay very much. The lobby is nice. The rooms are older but have been remodeled. A drawback was the internet; connectivity was inconsistant. But again, the location allowed us to walk to almost everything we wanted to see and do.
Comment from Hotel Management
Jun 1, 2015 by maud, Hotel Management
Dear Guest, We thank you for visiting us . Wi fi system will soon be upgraded so connectivity will be better. Hope to welcome you again in the future. Maud Saulnier Director of guest services
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

Excellent location

Posted May 27, 2015
Pros: Staff, spa, location
Duty Desk staff was outstanding. Helpful, listened to my expectations and needs.
Comment from Hotel Management
Jun 1, 2015 by maud, Hotel Management
Dear Guest, Thank you for your review. We have also shared with the staff your kind and positive comments, It is the best incentive for them. With our warm regards Maud Saulnier Director of guest services
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Stockholm

Rekommenderas!

Posted May 26, 2015
Pros: Närheten till parken och metron. Det "storslagna" intrycket som lobby, sällskapsytor mm gav.
Location: Tuillerna ligger rakt över gatan och Louvren ligger nästgårds. Metron rakt över gatan tar dig smidigt vidare vart du vill i Paris.
Lugnt, bekvämt boende i stort mysigt vindsrum. Välfylld och smaklig frukostbuffé.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2015
tres bien situé,personnel tres serviable et compétent
Comment from Hotel Management
May 24, 2015 by Lothar, Hotel Management
Bonjour, Merci pour votre commentaire. Nous sommes heureux de lire que vous avez été satisfait de votre séjour. Notre souhait est que tous nos clients profitent pleinement de leur séjour à Paris dans notre établissement. Au plaisir de vous recevoir de nouveau très prochainement. Lothar Mauch Directeur Adjoint du Service à la Clientèle.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Excellent Hotel, in a superb location.

Posted May 6, 2015
Pros: The french character of the building and courtyards across the road from the Tuillerie gardens. This is an excellent location.
Cons: Improve the bar area, drinks and patisseries are cheaper at top tourist sites, Notre Dame, Champs Elysee and Tea rooms in Paris.
Location: Excellent.
We had a wonderful stay in the Hotel, which is in a superb location. The only downfall was the bar was far too expensive! This is a shame as a reasonable price of drinks between 9 Euros and 15Euros would bring more people into the hotel adding to the ambience of the beautiful courtyard and bar area. We thoroughly enjoyed our stay and would recommend to others.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Frankfurt

ausgezeichnetes Hotel in zentraler Lage

Posted Apr 29, 2015
Pros: Service und das Frühstück.
Location: Viele Museen wie der Louvre
Wir wurden seit unser Ankunft hervorragend bedient. die Mitarbeiter sind freundlich.
1 out of 5
by A verified travelerfrom T

Overpriced, bad service, dirty rooms.

Posted Apr 26, 2015
My title tells it all. Don't stay here. The rooms are tired and Dirty as is the whole place. The lobby looks modern and clean and that is all. Rip off. Stay somewhere else in Paris. There are many nicer hotels. tricks Westin next door is cleaner and more modern. The only upside to this place is the swimming pool.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

First time trip to Paris

Posted Apr 22, 2015
Location: Cetrally located. 5 minutes walk to the Louvre, and the Seine. Lots of restaurants and shops nearby
Picked this hotel by chance. Really nice, older building. Facilities were good. Didn't try the spa unfortunately. The room we had was excellent. Ok, so some of the decor might be slightly dated, but the age of building (circa 1600) surroundings and location, we couldn't have asked for more!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kona

Great Location, Excellent Staff

Posted Apr 21, 2015
Pros: Location, Staff, style of the Hotel is very charming.
Cons: Wi-Fi for sure.
Location: You can get anywhere from the hotel by using the metro or walking. Louvre, Orsay. Notre Dame, Champs Elysees etc.
Just got back form Paris and staying at St. James Albany for 13 nights. Great location, staff is amazing, close to everything. Past reviews that comment on the Wi-Fi connection are correct. Connectivity is very poor and our room had an actual router in it. Seems to be a longtime issue here, possible bandwidth issues? We own a business, unfortunately we need good Wi-Fi as we have to work sometimes while away. With that said, do not let that stop you from booking this hotel! It is awesome! You can walk to the Louvre and Orsay museums, Champs Elysees, you can get anywhere from here as the metro stop at Tuileries Gardens is right across the street. The staff here is great, they allowed us to check in early as they knew we had long flights from Hawaii to Paris, they are just amazingly helpful and friendly, especially when my French when south and I failed at speaking their language. They helped us out there too. By the way try to learn some of the language just out of respect it will go a long ways with the folks who live there, just not in the hotel. It will serve you well, trust me on this. Back on topic: The concierge is a great resource, they can hook you up with plenty of things to do, good dining tips too. They can arrange most anything, including a trip back to the airport. The hotel feels very classy and elegant to a bygone era. Check out the courtyard for drinks before dinner. We cannot say enough about this place and would stay here again the next trip to Paris.