Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Nice hotel and was happy to see microwave in room.

Posted Sep 8, 2014
Wonderful experience while stayed in this hotel. Vary happy to see microwave in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2014
Do not force people to write when they do not want.
3 out of 5
Recommended
for Families
by A verified traveler from Pittsburgh

Good for family of 4

Posted Aug 13, 2014
Pros: could sleep 2 kids in separate beds in same room
Location: Free shutlle to large mall with lots of restaurants
Decent hotel close to airport and large shopping mall with free shuttle to both.
3 out of 5
Recommended
for Everyone
by A verified traveler from TX

Cleanliness Breakfast

Posted Aug 13, 2014
Carpet is dirty- some spots were wet-leakage from shower. TV not working for movies- no sound, requested repair- no one came Keys not working even after it was reset 3x Hair dryer not good Breakfast- good
4 out of 5
Recommended
for Everyone
by A verified traveler from Quebec

Good quiet hotel close to airport

Posted Aug 7, 2014
Pros: Quietness
Location: Shoping at the local mall.
A good hotel for a quick stay while waiting for our flight. The rooms are very quiet even if its close to the airport. We weren't able to print our seat selection because the hotel printer was out of ink.
2 out of 5
by A verified traveler from England

Close to airport

Posted Aug 5, 2014
Pros: The reception staff were friendly and tried to be as helpful as they could.
Cons: The stinky toilet, wireless and tv channels could be improved and to leave the guests personal belongings alone.
Location: None of the tourist spots are nearby. You have to travel by train, bus or taxi to get there.
The staff of the hotel were quite friendly and nice. The corridor leading to our room did not feel it had any ventilation and the air was a bit stifling. The toilet stank of urine and though we complained, it made no difference. The wireless seemed just name sake and did not work properly. There was an outdated tv in our room and the tv programmes were just rubbish. What annoyed us most was our boy's towel went missing from our room when we were not there. Even though we complained at the reception we did not get it back. The airport shuttle was always crowded making it difficult for every one on board. Our only consolation was that the staff were quite friendly at the hotel.
Comment from Hotel Management
Aug 22, 2014 by Cathyerine, Hotel Management
Dear Sir/Madam, Your stay in my hotel clearly did not meet your expectations and you have highlighted certain issues regarding the services that we provided. Firstly, please allow me to say how sorry I am that we did not meet your expectations, and thanks for your nice comments about our staff. I consider such matters to be extremely important, your comments have therefore been shared with my team and together we are working on solving these issues so that our service will no longer disappoint in this area. Hope to welcome you soon anyway, Your sincerly Catherine THEROND Duty manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Australia

Perfect spot for airport stopovers

Posted Aug 3, 2014
Pros: Loved the bathroom, with separate shower and bath.
Cons: Bedding arrangement.
Location: Close to CDG Airport.
Our one night stay here was very comfortable and convenient. The room was clean and inclusive, and the bath was amazing! We booked a room for four adults and upon arrival found the bedding to be one double bed, a sofa bed and a trundle bed which we dealt with (by this stage we were tired, haggard travellers so didn't really care), but it's something to be mindful of if you aren't 20-somethings that don't mind crashing on the floor overnight. The free shuttle to the airport was a bit late and very, very crowded but definitely easier than finding your own way there!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Pearland, texas

nice hotel close to cdg airport.

Posted Jul 28, 2014
Pros: location
Cons: not having the guest having to pay for parking
Location: Unk
since is was a one night stay I can only say the the staff was helpful and the closenest to the airport was what I required Oh! before i forget i really liked the breakfast. Well worth the money.
Comment from Hotel Management
Aug 22, 2014 by Cathyerine, Hotel Management
Dear Sir, dear Madam, Thank you for taking the time to tell us about your experience at the Suite Novotel Roissy CDG Paris Nord 2. At Suite Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Hope to welcome you soon and thanks again for your feed back, Best regards Catherine THEROND Duty Manager
2 out of 5
Recommended
for Everyone
by A verified traveler

Very basic, beds were not comfortable.

Posted Jul 16, 2014
They did not provide bedding for the roll out bed- when I called the front desk they said they have to check if the hotel had any to give us. It took over 2 hours for us to recieve one pillow and one blanket. Simply, a no frills poorly managed hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, AUST

Great airport convenience

Posted Jul 15, 2014
Pros: Affordable by 'Paris' standards, clean and well serviced for our family needs
Cons: There's a slight sewage smell when inside the bathroom.
Location: Didn't venture out as we were there for a quick stop-over to catch our international flight.
We stayed one night for an early morning flight (2 adults, 2 children) and the room was well equipped for a family. The hotel shuttle bus was a great service and made the transit very seamless for our short stop-over. Staff were friendly and accommodating and we had a comfortable stay.