Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Business Travelers
by Eulogia Koolmanfrom Aruba

Very Nice Hotel

Posted Jul 17, 2014 on Hotels.com
It was a pleasure staying there. The frontdesk clerks are very friendly.I would recommend this hotel to everybody. Keep it up guys!!
3 out of 5
for Business Travelers
by angelfrom Quito, Ecuador


Posted Feb 26, 2013
Location: The location was right
The employees were very helpful and courteous. The restaurant menu is very small. Needs to be enlarged and upgraded. No hotel facilities. The hotel needs to have a lounge and bar area. The one now it's too small and is right at the entrance. In order to have an invoice printed under my company's name I had to wait 1.40 minutes. The hotel required copy of my company's IRS Number from Ecuador. I had to call Quito in order to get it by e-mail and after this their computer system could not print the invoice properly. The hotel had charged local calls as long distance calls and to fix them the wait took longer and the aggravation was terrible. I lost an scheduled meeting with a possible agent and I had to reschedule another one.
5 out of 5
for Families
by Karla

Estancia en Chico Imperial

Posted Nov 13, 2012 on Hotels.com
La verdad es un hotel muy recomendable, las habitaciones son lindas, el desayuno es bueno,y sobr etodo Ruben en recepción y Jesse de botones, dan un servicios inigualable. En definitiva regresaria a este hotel en mi proximo viaje