Ratings based on 1,212 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dayton, TN

Very Nice Hotel close to Forrest Park Medical Cent

Posted Mar 24, 2015
Location: This hotel is located about 20 minutes from Love Field right off the interstate.
Very friendly and helpful staff. Clean rooms, comfortable bed, great breakfast
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Near Fresno, CA

Central Location

Posted Mar 21, 2015
Pros: Spacious room. Bed slept well.
Cons: Noise abatement. Better insect / bug control.
Located in a easy to reach location just off US 75 and I 635. Lots of highway noise if you get a room facing US 75. Need better sound proof windows. Nice and Friendly staff helps off set the fact that the Hotel going under renovations..only 1 elevator working..and it was slow. Some rooms done, some not. Went to make coffee using in room coffee maker..and a roach walked out from behind it. Made me wonder if there were others around during the night. Reported this to front desk..she only knew how to take a report. Disappointing.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Littleton, CO

Dallas Trip

Posted Mar 5, 2015
Pros: I did not like the bed right next too the door.
Cons: Move the bed to where the sofa is.
Location: I went to the Galleria it is an amazing high end mall.
I was in town for mixed (business/leisure) trip. The location is great and it is easy to find.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami Florida

Nice Hotel in Dallas TX

Posted Mar 4, 2015
Pros: Friendly staff, clean and specious room, great free breakfast
Cons: Lobby
Location: Location, location, location.., this hotel is near everywhere, malls restaurant hospital highway.
Great Staff, Clean and specious room, Great breakfast, Shuttle service, Free internet, close to everything. GREAT PRICE...!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lubbock, Texas

Celebrate our anniversary

Posted Mar 3, 2015
Pros: It is located near everything we like to visit. Easy access to freeways and local stores. Clean, quiet and free WIFI. Large room with a big sofa.
Cons: The hotel changed their coffee in the last six months to a weaker blend. Would like to recommend they offer a dark as well as medium balanced coffee.
Location: Easy access to downtown and nearby shopping.
My husband and I enjoyed our six day stay here. The staff are courteous and ready to take care of your every need. I am lactose intolerant. The breakfast chef cooks me two eggs without cheese each week day. We stay here often.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Corpus Christ, Tx

Nice hotel and location

Posted Mar 2, 2015
My daughter had surgery in Dallas and we had to stay for five days. The room was so large that we never felt closed in. The room was always kept clean and all the staff was very friendly and helpful. The breakfast was amazing and was different every day. I also used the gym and it had everything I needed. I would strongly recommend it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Augusta Ga

Posted Feb 27, 2015
Pros: Great breakfast and quiet,clean room
Location: Great location. Easy access to 635.
This location was easy to locate, convenient to airport and downtown Dallas. Hotel room was clean, quiet and a great value. I really enjoyed the breakfast too.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Nearby hotel to our conference

Posted Feb 18, 2015
I love the look of the Hyatt hotels. Very modern. The staff was great! Breakfast was pretty good. Room was excellent. Definitely would consider coming back! One minor downside is that I left my charger in the room and came back to get it the same day. Staff made a reasonable effort to look for it, but it seemed to have walked away when housekeeping went in. Kind of a bummer since we were out of town, but I commend the desk staff for making a solid effort to help.
1 out of 5
by A verified traveler

Staff a Joke

Posted Jan 28, 2015
Stacy and Chris both are rude uncooperative. Stacy stated we could get a refund for our last night then Chris refused gave us total run around
2 out of 5
by A verified traveler

Not a place for a weekend getaway

Posted Jan 26, 2015
This past weekend I rented a room for my nieces 16 birthday party. I checked in and ran up to the room and unloaded balloons, decorations, food, bags...soon to discover socks, toothbrush, body lotion and clothes in the closet! They put me in another persons room!! Well I quickly resolved this by getting another room however got in and realized the faucet didn't work, refrigerator hardly cooled and they didn't have extra bedding for pull out bed. The customer service was mediocre...good if your going for business but if your looking for a weekend getaway checkin somewhere else!