Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
73% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Smithfield Utah

Condo

Posted Sep 2, 2014
Cons: Air conditioning added
Location: The condo was close to the Canyons, not far from Old Main street and also the outlet mall.
The consiree told us there was no air conditioning and no WIFI. The air conditioning was not a big deal to us but the WIFI was. She found us another condo that was an upgrade from standard to premium that had WIFI, and she transfered us to that place as complementary. It was a very nice stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, Colorado

WONDERFUL IN WINTER....summer...ok

Posted Jul 17, 2014
Pros: Nice price in summer...not sure what it is for winter rates. Close to our venue for business trip, not just a ROOM...A HOUSE/Condo
Cons: Later check-in hours with a person there.
Location: Everything is within 1 to 5 miles....Food, shopping, skiing, biking, hiking, alpine slide. Lots of fun.
This is a condo complex and it does have nice facilities, pool, tennis, close to most of all Park City. Check-in before 5:00 pm or you need a code for the safe to get your keys. The Phones were not exactly hooked up to forward to the correct person but after 20 minutes we got our keys. There is NO AIR CONDITIONING for summer stays. It's still 90 degrees in the summer. They have fans and will bring you more if you need them. Probably a GREAT PLACE for skiing, fireplace, kitchen, dining room, balcony and nice TV's. Our unit had no wi-fi, but they can fix that for you too..just ask for a hot spot...no charge either. No real maid service, you can call...we didn't need to.
Comment from Hotel Management
Aug 12, 2014 by Nicole, Hotel Management
Thank you for your recent feedback. We're very happy that you enjoyed your stay.We apologize that the heat during your stay was above average and hope that it did not influence your stay too greatly. Being in the mountains on average the temperatures are cooler, thus most homes/condos are not equipped with AC, however we know that this is not always the case and hope that we can accommodate when we can. We look forward to your next visit!
3 out of 5
by A verified traveler

Meh

Posted Jul 7, 2014
Nice but wish I was told about no air conditioning. Otherwise nice. Also hard to find check in location
Comment from Hotel Management
Aug 24, 2014 by Nicole, Hotel Management
Thank you for your recent feedback. I'm sorry to hear that your concerns were not addressed before you arrived for your stay. We can try to accommodate requests made in advance, please contact your booking agent and they can assist you. We do hope that you'll choose to stay with us again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Southern Utah

Good place for the price

Posted Jul 6, 2014
It's a condo not a hotel. With stairs and no elevator so handicap folks be aware of that. So know that going into it. You have to check in a few miles away and no housekeeping will come in during your stay. They fully stocked the room with extra towels, soap etc. so we were fine the two days we stayed there. The room decor, paint job and upkeep was not to my standards. It felt like we were staying in someone else's old condo that had bad taste in paint and furniture. But again, for the $90/night price it was a good deal as far as space, kitchen. Just not kept up like other condo rentals I've stayed at. Over all, we were happy.
Comment from Hotel Management
Aug 23, 2014 by Nicole, Hotel Management
Thank you for your feedback. I'm sorry that the accommodations were not what you were expecting, they are individually owned homes and the decor does change. Requests can be made in advance, I do hope that you'll choose to stay with us again so that we can try to redeem ourselves. Thank you again and we look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler from idaho

Very happy

Posted Jun 30, 2014
Pros: We had a kitchen, washer & dryer, separate bedroom. It felt very welcoming and comfortable.
Cons: Bedding in bedroom could be updated.
Location: Perfect location!
We were very pleased with our room when we first arrived. It was furnished with everything we needed to have a comfortable stay. We all felt as though we were staying in a friends home instead of a hotel room.
Comment from Hotel Management
Aug 23, 2014 by Nicole, Hotel Management
Thank you for your feedback! We are pleased to hear that your stay was like staying with friends. We do strive to provide the best in quality and service. Thank you again and we look forward to your next visit!
2 out of 5
Recommended
for Business Travelers
by Paul from Ut

Posted Jun 11, 2014 on Hotels.com
The condo Needs to be remodeled. It still looks as if it is in the 70's.
Comment from Hotel Management
Aug 23, 2014 by Nicole, Hotel Management
Thank you for your feedback. I'm sorry to hear that the condo you stayed in was not to your liking, they are individually owned homes and we are always looking for ways to improve and upgrade our accommodations. I hope that you will choose to stay with us again so that we can try to make your next stay that much nicer. Thank you again and we look forward to your next visit!
3 out of 5
Recommended
for Families
by eve from Houston

Posted Jun 4, 2014 on Hotels.com
Nice people. Nice place . Will stay there again.
Comment from Hotel Management
Aug 23, 2014 by Nicole, Hotel Management
Thank you for your feedback. We look forward to your next visit!
1 out of 5
by wantmymoneyback from utah

reason for visit..fun, relaxing getaway

Posted Jun 3, 2014
we picked this resort because of the pictures on the internet and were so excited until we walked inside. it was very dirty, smelly and unsanitary. the AC didn't work and the fans in the closet were so full of dirt that we couldn't use them. the screens on the windows looked like they had been broken into and we didn't feel safe staying there. the advertisements and pictures on the internet are very deceiving. extremely dissappointed and ended up leaving shortly after we arrived and had to go find a place to stay last minute.
Comment from Hotel Management
Jun 11, 2014 by Nicole, Hotel Management
I would like to start by apologizing for the conditions in which you arrived and let you know that is definitely not how we want to portray our property and in no way meant to deceive you. I hope you contacted the desk or myself about these issues and that we were at least able to offer other options or solutions to these issues. If not I sincerely hope that you will allow us to rectify these issues if you choose to stay with us another time. I personally will be seeing to it that we making sure none of our units are at this level for any future stays.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Condo for the Price!

Posted Apr 7, 2014
We had a great experience. We traveled with two adults and two children and the 1 bedroom condo was perfect!
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 5, 2014 on Hotels.com