Ratings based on 467 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Jul 28, 2014
Pros: It was close to PCMR and Old Main Park City.
Cons: Hotel needs to be remodeled.
Would not stay here again. The whole place needs a face lift. The lower level smells dingy and musty.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, located centrally in Park City.

Posted Jul 28, 2014
Pros: Very clean and maintained. Nice personnel.
Cons: Pool towels were quite tiny, had to use 4 to cover the pool chair. A regular sized towel would have been better.
Location: Located centrally in Park City, between the outlet mall and main street in Downtown Park City. There is a grocery store and a restaurant next door.
This is a great hotel, centrally located in Park City. They were very accommodating to our needs, early check-in (we arrived 2 hours earlier than expected), and a late check-out. The outdoor pool was heated, the pool towels were the small gym type towels. Could've used a real sized towel. They are doing a major renovation this year and it looks like it will be quite nice when done. The only construction we saw at this time was the hot tub and indoor pool being resurfaced. The onsite restaurant was also not open, due to renovations. Not a problem though with our stay. There was a restaurant, next door that we walked to.
Comment from Hotel Management
Jul 28, 2014 by Pavel, Hotel Management
Thank you Anonymous. The reason that the restaurant was closed is construction in the kitchen area. I am glad you recognized service efforts and we all wanted to thank you for making our hotel part of your travel plans.
2 out of 5
by A verified traveler

Posted Jul 21, 2014
Beat up! Run down! Not worth the stay. Plus, you even had to buy your morning cup o' Joe.
Comment from Hotel Management
Jul 28, 2014 by Pavel, Hotel Management
Dear Anonymous on Expedia, Yes our product is old and I am sorry you were disappointed with that. I have to mention that we keep hotel super clean. We are in the process of addressing the age and we just finished our model room that outlines how beautiful our hotel will be once we are done remodeling. Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Nice but no notice.

Posted Jul 15, 2014
Pros: Clean and quiet room
Cons: Microwave in room, warning of construction.
Hotel was nice and clean had a fridge in room but no microwave. Had no forewarning that the hotel was under remodeling construction and had no in hotel restaurant and morning breakfast. The hot tub was out of service and their was a wedding reception in the pool area therefore we couldn't swim without the whole crowd.
Comment from Hotel Management
Jul 16, 2014 by Pavel, Hotel Management
Deaf Jeff, Than you for making Yarrow Hotel part of your travel plans. I apologize that the pool side party interfered with your comfort and I am thankful for your understanding. While microwave was not readily available in your room, we do have additional units to deliver on request. Thank you,
3 out of 5
by A verified traveler

Loud aircon bad beds

Posted Jul 13, 2014
Pros: ...
Cons: ...
Location: ...
We spent three nights in this hotel because the price was relatively low. But the aircon was so loud it woke me up every time it turned on even though I put earplugs in; and the bed pinched my lower back so it was painful all night. Result: three sleepless nights. So the hotel needs new, quieter aircon units and maybe new beds. But it's great for kids - nice pool, good location.
Comment from Hotel Management
Jul 15, 2014 by Pavel, Hotel Management
Dear Anonymous on Expedia, Thank you for the review thank you for pointing out that our AC unit in your room is loud. We are remodeling and the PTAC units in the guest rooms are going to be changed with the adequate alternative. Thank you again for the time and review.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but facilities were rather poor. v

Posted Jul 9, 2014
Pros: Good position
Cons: Whole h otel needs an upgrade
Location: Perfect spot. For ski slopes etc
Quite enjoyed the stay in Park City but this hotel needs an upgrade
Comment from Hotel Management
Jul 11, 2014 by Pavel, Hotel Management
Dear Anonymous on Expedia, Thank you for the review. We agree that the hotel is in a need of the remodeling which is right now in process. Thank you again and please come and visit us again so you can see us remodeled.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2014
Was under construction. Winding halls and hard to get to room.
Comment from Hotel Management
Jul 10, 2014 by Pavel, Hotel Management
Hello Anonymous, You are correct. We are remodelng and soon we will have a brand new face. Than you for the review.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice but the restaurant is being remodeled.

Posted Jun 29, 2014
It was good. Older facility under repair. Smelled damp and should get some updates
Comment from Hotel Management
Jul 3, 2014 by Pavel, Hotel Management
Dear Anonymous on Expedia, Thank you for your comments. The property is undergoing renovation and your suggestion to be updated will be fulfilled. Andreo Girardi General Manager
2 out of 5
by Ann from Utah

Hotel cleanliness was OK. Dishonest info on site.

Posted Jun 23, 2014
Pros: It was relatively clean.
Cons: A lot, obviously.
Location: We still had to drive or cycle to most sites and activities. Otherwise, pretty convenient location.
Because of renovation, there was virtually nothing to eat in the hotel except junk snacks in vending machines. If I'd known about that inconvenience, I would have stayed eslewhere. I left my phone charger whan we checked out, I've called three times to ask if it is still available--to absolutely no avail. No one ever once answered the phone at the front desk. I always wish that I could request a room away from screaming children--not always a possibility, I realize.
3 out of 5
by A verified traveler

Not very comfortable

Posted Jun 23, 2014
Pros: Location was good
Cons: Bed and pillows
Hotel was clean but the bed and pillows were terribly uncomfortable. Staff was not quite rude but they were definitely not polite or outgoing. Overall just an average place to stay.
Comment from Hotel Management
Jun 29, 2014 by Pavel, Hotel Management
Dear Anonymous on Expedia, Thank you for finding the time to write about your stay at the Expedia page. You mentioned that staff was "not rude" and it seems that they did not meet your expectati0ons. I apologize if they did not serve you in a way we would all want it to be. Rest assured that wee will follow up and increase monitoring on the daily roll play in efforts to provide the best possible service. Andreo Girardi General Manager