Indoor pool, seasonal outdoor pool

Reviews of Marriott Park Ridge

3.5 out of 5
Marriott Park Ridge
300 Brae Boulevard, Park Ridge, NJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 526 reviews" "
Rating 8 - Good. 144 out of 526 reviews" "
Rating 6 - Okay. 35 out of 526 reviews" "
Rating 4 - Poor. 19 out of 526 reviews" "
Rating 2 - Terrible. 14 out of 526 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

James

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Kathi on Mar 4, 2024
We are very sorry to hear that you had an unpleasant stay. Please contact me directly so we may discuss how we failed in meeting your expectations.

6/10 Okay

Jason

Traveled with partner
Liked: Staff & service
Place needs update and shower 1990s
Stayed 1 night in Jan 2024
Response from Kathi on Feb 5, 2024
We are very sorry to hear that you had an unpleasant stay. Please let us know if there is anything we can do to rectify this!

10/10 Excellent

Christopher

Stayed 1 night in Jan 2024
Response from Kathi on Mar 27, 2024
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kathi on Jan 31, 2024
Thank you for the wonderful feedback! Please visit us again soon!

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kathi on Jan 9, 2024
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

daniel, White Plains

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel weekdays,very clean ,weekends are very packed with several weddings indoor/outdoor pool and whirlpool. gym..Bar food restaurant..excellent full breakfast or continental a little pricey on the food
Stayed 1 night in Jan 2024
Response from Kathi on Jan 9, 2024
Thank you for the wonderful feedback! Please visit us again in the future!

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kathi on Dec 31, 2023
Thank you for the feedback! Please visit us again soon!

10/10 Excellent

jade

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and professional
This is a very professional hotel. The service in both restaurants were excellent; the waiters were very friendly and professional. The design of the building is surrounded by trees and a stream. Coming out of the city, it makes you feel relaxed. The room has nice feel and it’s well lit. It was a very pleasant stay.
Stayed 1 night in Dec 2023
Response from Kathi on Dec 31, 2023
Thank you for the wonderful feedback! Please visit us again soon!

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Great!
Always a great experience when I stay at Marriott Parkridge!
Stayed 2 nights in Dec 2023
Response from Kathi on Dec 19, 2023
Thank you for the wonderful feedback as always! See you again soon!

6/10 Okay

Carol

Traveled with family
Liked: Cleanliness
Disliked: Amenities
High end hotel with some problems that were annoying to us. The HVAC fan was loud. So loud that it interferes with our sleep. Also several groups of people came down the hallway between 1:30 am and 2:00 am who made no attempt to be quiet, loud talking, running kids. The bathroom looked quite stark until you looked at the tub. It looked like a spaceship. There were lots of safety bars, which is a good thing. It was difficult to figure out how to just get a hot shower.
Stayed 1 night in Dec 2023
Response from Kathi on Dec 18, 2023
Thank you for the feedback! Your responses will help us to shine better!

10/10 Excellent

IBRAHAM

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Dec 2023
Response from Kathi on Dec 10, 2023
Thank you for the wonderful feedback! Please visit us again!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Kathi on Feb 19, 2024
Thank you for the wonderful feedback! Please visit us again in the future!

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beware: Loud parties on the weekends!!
We were initially put in a room right over the tavern. It was HORRIBLE. We were awakened multiple times due to noisy patrons screaming and laughing and partying. We called the front desk and complained but nothing was done. They should not out guests in those rooms on the weekends. They allowed us to move to another room the next morning, but they were less than apologetic and seemed indifferent about it all. They should have credited us for that night, if you ask me. We had two rooms for 3 nights so it’s not like we were staying for “free”. We spent nearly a thousand dollars in all but the room that first night was absolutely horrible.
Stayed 3 nights in Nov 2023
Response from Kathi on Dec 6, 2023
We are very sorry to hear that you had a less than memorable experience with our hotel. Please grant us another chance to shine! Thank you

2/10 Terrible

Holly

Stayed 1 night in Nov 2023
Response from Kathi on Dec 18, 2023
We are sorry to see that you did not have a good experience while staying with us. Please feel free to reach out to discuss further!

8/10 Good

Laura L

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Indoor pool temperature was cool. We booked two double beds and had a room with a king and a pull out which was more crammed for number of people staying in the room
Stayed 2 nights in Nov 2023
Response from Kathi on Nov 28, 2023
Thank you for providing this feedback. We will most certainly look into these issues.

10/10 Excellent

Harry, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accommodating to what ever we needed.
Stayed 3 nights in Nov 2023
Response from Kathi on Nov 28, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Paul

Stayed 1 night in Nov 2023
Response from Kathi on Dec 14, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Joan

Stayed 1 night in Nov 2023
Response from Kathi on Dec 14, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

2/10 Terrible

Gabriela

Stayed 1 night in Oct 2023
Response from Kathi on Nov 26, 2023
We are sorry to hear that you had an unpleasant stay. Please feel free to reach out to discuss.

8/10 Good

Anna, New York City

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The banquet room for our reunion was beautiful. We were allowed to decorate ahead of time. The food was delicious and staff was very helpful. Our beds were comfortable and we liked the balcony. Windows and carpets in our room could use a cleaning. There wasn’t info in the room about services or local places for food or entertainment.
Stayed 1 night in Oct 2023
Response from Kathi on Oct 31, 2023
Thank you for your feedback! Please visit us again in the future!

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Cool town
Stayed 2 nights in Oct 2023
Response from Kathi on Oct 30, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

6/10 Okay

CECIL, Oshawa

Stayed 1 night in Oct 2023
Response from Kathi on Nov 15, 2023
Thank you for the feedback. Please let us know how we can make your stay more memorable in the future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kathi on Oct 23, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Razhan

Stayed 1 night in Oct 2023
Response from Kathi on Nov 15, 2023
Thank you for the wonderful feedback! Please visit us again soon!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it very nice and very clean, love the indoor pool and spa. Bar/restaurant is nice as well. The only issue that I had was, they were having a big party for West Point alumni and graduates, and it got very loud. Me and my son had to get up at 3:30 in the morning because he was competing in a Olympic qualifier marathon and we got woke up at midnight and the person at the front desk said she couldn’t do anything about it. But when I spoke with the manager the next day, she apologized and paid for two of my nights which at $299 p/night was kind.
Stayed 3 nights in Oct 2023
Response from Kathi on Oct 21, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Maryum

Stayed 1 night in Oct 2023
Response from Kathi on Nov 10, 2023
Thank you for the wonderful feedback! Please visit us again soon!

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kathi on Oct 4, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Kathi on Sep 18, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Bryan, Kasson

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Sep 2023
Response from Kathi on Sep 16, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Kathi on Sep 5, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Mendel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Aug 2023
Response from Kathi on Aug 29, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

2/10 Terrible

yvelyne

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2023
Response from Kathi on Aug 27, 2023
We are not pleased to see that you did not enjoy your stay. We would like to know how we could do better.

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with everything. Madison was super sweet when I expressed a concerned about our room. I loved how quick she was to accommodate and resolve the issue! All staff should have her kind of problem solving energy! Thanks Madison
Stayed 2 nights in Aug 2023
Response from Kathi on Aug 24, 2023
Thank you so much for the wonderful feedback! I will pass your compliments along to Madison and we hope to see you again in the near future!

10/10 Excellent

Alexis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this Place
Excellent Hotel. I stay there often and Love it every time
Stayed 2 nights in Aug 2023
Response from Kathi on Aug 24, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant with some speed bumps
Overall, the hotel was pleasant with no major cleanliness issues - the pool could use a refurb, but wasn't problematic. Only concern was sound through the door. As a wedding hotel on the weekends, there was a fair number of guests having a good time. This wouldn't normally be out of line, but whether our location in the hotel or the door itself, we found ourselves struggling to sleep against loud conversations in the hallway.
Stayed 2 nights in Aug 2023
Response from Kathi on Aug 17, 2023
Thank you for your feedback! These issues have been addressed and we hope to host you again in the future!

10/10 Excellent

Mayelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that they gave us the last room on the 4th floor so it was a bit of a walk but everything else was ok it was clean and our room walk a small balcony that was a plus
Stayed 1 night in Aug 2023
Response from Kathi on Aug 16, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Kathi on Aug 15, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

8/10 Good

daniel, White Plains

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel located in nice neighborhood. Pricey but nice place to relax. Wonderful indoor out door pools and Jacuzzi. Full breakfast available.Paid $230 for night.
Stayed 1 night in Aug 2023
Response from Kathi on Aug 12, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

8/10 Good

Taehong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kathi on Aug 12, 2023
Thank you for your feedback! Please visit us again in the future!

10/10 Excellent

Markwell

Stayed 1 night in Aug 2023
Response from Kathi on Aug 12, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

8/10 Good

Glenis

Stayed 1 night in Aug 2023
Response from Kathi on Aug 27, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Jeffrey

Stayed 5 nights in Jul 2023
Response from Kathi on Aug 24, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
The hotel itself is a lovely facility, very peaceful. The room was comfortable.The bed and pillows were excellent. We would stay there again. The one thing we would like added would be a full service restaurant.
Stayed 1 night in Jul 2023
Response from Kathi on Jul 28, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

6/10 Okay

Roxanna

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Main reason i came was for the pool which was unavailable . very dirty.. very loud.. not family friendly
Stayed 1 night in Jul 2023
Response from Kathi on Jul 24, 2023
We apologize for the inconveniences that you experienced. Please visit us again in the future!

10/10 Excellent

Tamarra

Stayed 1 night in Jul 2023
Response from Kathi on Aug 13, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Kathi on Jul 10, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

4/10 Poor

Jasmin

Stayed 1 night in Jul 2023
Response from Kathi on Jul 29, 2023
We are very sorry that you did not enjoy your stay with us! Please give us another opportunity to shine!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here overnight, arrived late, but received a warm welcome by the reception staff.
Stayed 1 night in Jul 2023
Response from Kathi on Jul 10, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

daniel, White Plains

Liked: Cleanliness, staff & service, property conditions & facilities
Great indoor outdoor pool and jacuzzi. Shopping center 1 mile away with supermarket and restaurants. Quiet hotel peaceful area. Has complete Breakfast On site restaurant is Irish Pub style. Gym on site. On the Pricey side but caught a bargain weekday rate.
Stayed 1 night in Jul 2023
Response from Kathi on Jul 7, 2023
Thank you for the wonderful feedback! Please visit us again in the future!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Kathi on Jun 28, 2023
Thank you for the wonderful feedback! Please visit us again in the future!