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Parramatta, Sydney Hotel Rooms at the Accor

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Novotel Sydney Parramatta - Parramatta Hotels
Rating: 4.5 Stars
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Novotel Sydney Parramatta

350 Church Street, Parramatta 2150 - Map
 
 
"Passable hotel overall"
Good place for nearby eating, even for supper desserts. Staff generally friendly and helpful except for our check out time, had a slightly torrid time with the front line staff. Wanted to charged me for 2 cars overnight parking just because i had booked 2 rooms. But i was issued only 1 parking card so i have no idea how they recorded the usage of the car parking. In the end paid for 5 days but realised when i got back Singapore i was overcharged 1 day because i only parked 4 nights. The service recovery is non existence, not even an apology. I do not even want to elaborate on her reluctance to record my stay under the Accor membership because i had forgotten my membership number. Other than her, the rest of the staff are great!
Traveller from Singapore
Situated in Parramatta, this luxury hotel is steps from Parramatta Heritage Centre and Riverside Theatres. Westfield …More

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    From 29,939 Reviews