Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Cindy from Pennsylvania

Very pleased!

Posted Jan 28, 2014
The hotel room was very clean. Bed and pillows comfy.
5 out of 5
Recommended
by A verified traveler from Provience, RI

Loved the hotel, location and food

Posted Dec 15, 2013 on Hotels.com
.The hotel was great, staff very helpful, food great, perks very nice and I had a great visit.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by Bobbie from Iowa

Very positive experience.

Posted Nov 13, 2013
Pros: The front desk staff was very warm, friendly and helpful with directions as well as getting my phone to work within the hotel.
Cons: Being a senior citizen, I would appreciate a small safety bar in the shower.
Location: The restaurant adjacent to the hotel was excellent.
2 out of 5
by Arlene from Toronto

Not a good Experience

Posted Oct 27, 2013
Pros: nothing!
Location: Location fine - near Willowbrook Mall and airports are easily accessible
First and last time I stay at a Best Western. Our room was next to an elevator which was busy all night long. Every time the door opened, a bell went off. The refrigerator was buzzing all night. The air conditioner/heater was loud and made noises all night. It is a wedding hotel and people were partying outside our door all night long. The only good thing was that the restaurant was decent.
4 out of 5
Recommended
by A verified traveler

Posted Oct 21, 2013 on Hotels.com
friendly place to stay, room could be cleaner.
4 out of 5
Recommended
for Everyone
by Shamsul from Toronto

Nice clean hotel. Value for money

Posted Sep 14, 2013
Had a nice experience. I'd certainly stay here in my next trip
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean and convenient

Posted Sep 3, 2013
Staff was courteous and professionaland the room was very comfortable
4 out of 5
Recommended
for Everyone
by Dee from Jersey

Nice hotel, Restaurant Management Terrible

Posted Aug 29, 2013
Pros: Cleanliness
Cons: Customer Service
The hotel is nice and in a good location. The rooms were spacious and comfortable. The only complaint I have is that the restaurant managers, specifically Bill and Gayle, were extremely blasé and unprofessional. I got a bad vibe before even asking for a table. After being turned away from dining in (they claimed they had no available tables, and didn't even take the time to ask how many individuals would be dining with me), I decided to order room service. The food came with no bread, no utensils; and when I called back to ask if someone could bring them up, they made me feel as though I was burdening them with my request. The next day, I went downstairs for breakfast and saw the same manager with his eyes closed sitting on the chairs outside of the breakfast area. Affluent professionals? I think not.
5 out of 5
Recommended
for Everyone
by Kathy from Brandon, VT

Excellent Hotel

Posted Aug 5, 2013
Pros: Everything
Cons: Nothing
Location: We were going to a Wedding so we did do anything local to the hotel
It was a great hotel to stay in. Nice place, nice people. Breakfast they offer is superb, really great.