Ratings based on 173 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by Donfrom St Louis

good experience

Posted Jan 23, 2015 on Hotels.com
All positive with staff and facility. Drinks in the lounge are over priced. Dinner from onsite restaurant was above average compared to most full service hotels. I spend roughly 85 nights a year at various hotel brands. This would be a 8 out of 10 experience on my personal metric scale.
Comment from Hotel Management
Apr 4, 2015 by Hotel Mgmt, Hotel Management
We very the opinions of the road warriors very much. We appreciate you taking the time to share your thoughts and opinions on our facility. We will make sure all pertinent departments know of your comments to share with their teams. We hope you will visit us again in the near future. Have an excellent day.
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Jan 12, 2015 on Hotels.com
3 out of 5
Recommended
for Couples
by Azan

This traveler left a rating score only Posted Jan 6, 2015 on Hotels.com
4 out of 5
Recommended
for Couples
by Lucitafrom Massachusetts

Great Place to Stay

Posted Jan 4, 2015 on Hotels.com
A great hotel to stay. The price is reasonable compared to staying in NYC if your plan is to spend significant time at Times Square/Broadway.
Comment from Hotel Management
Mar 14, 2015 by Hotel Mgmt, Hotel Management
Thank you for taking the time to share your comments about the Crowne Plaza Fairfield. We are pleased that you enjoyed the property and found our rates to work for your budget. We hope you will visit again the next time you are in the area. Have a great day
4 out of 5
Recommended
for Families
by Monica Dianafrom Bowie, MD

Add to hotel list

Posted Dec 23, 2014 on Hotels.com
The hotel was very nice except for the buffet breakfast over the weekend. There was nothing or no one out front to let you know there was a buffet. It was located away from the dining room. Buffet items were not labeled. You had to lift the top to see which food lost heat and then became cool as time went on. The staff were very friendly and helpful The hotel was decorated beautifully for the holidays.
Comment from Hotel Management
Feb 28, 2015 by Hotel Mgmt, Hotel Management
Thank you for sharing your comments. I will pass them along to the restaurant manager. We hope that you will visit us again in the future. Have an excellent day.
5 out of 5
Recommended
for Business Travelers
by C.from New York

what a comfortable stay!

Posted Dec 14, 2014 on Hotels.com
Stayed overnight in Fairfield to be near the site of an exam I was taking for work the next day. The décor was warm and welcoming. I ate dinner at the hotel restaurant, Chives. I had the organic chicken breast with cheesy mashed &vegetables. It was very good. I was pretty stressed out about my exam but the little shampoos and things did some serious aromatherapy alchemy. The scents were all different but complementary. I walked into my exam refreshed and with renewed confidence! the neighborhood of the hotel is not very walkable (it's New Jersey) but it is good to know there is a Target nearby, in case you forgot to pack something. in all a great stay!
Comment from Hotel Management
Feb 14, 2015 by Hotel Mgmt, Hotel Management
We are so very pleased that you enjoyed your stay at the Crowne Plaza Fairfield. We hope that the comfort food and the aromatherapy helped you relax for your exam. Please visit us again the next time you return to the area. Have an excellent day.
3 out of 5
Recommended
for Everyone
by A verified traveler

CHIVES Restaurant

Posted Dec 13, 2014
Pros: Pretty update but you have to walk long distanses to the rooms
Cons: Breakfast wait staff were very attentive but food needed to be fresher looking.
Location: There is a great mall close by.
Terrible service, and oh BTW the night manager and staff were paying off the bets on a football game while I wait 30 minutes until my dinner came.
Comment from Hotel Management
Dec 15, 2014 by Hotel Mgmt, Hotel Management
Thank you for your comments we will be sharing your thoughts with the proper department managers for their review. We are happy that you enjoyed the room and the location. We hope that you will consider us for your next visit to the area. Have a great day.
4 out of 5
Recommended
for Business Travelers
by Robertfrom West Palm Beach, FL.

All this and great food too!

Posted Nov 9, 2014 on Hotels.com
I had some business in the area that required several overnight stays, and the Crowne was very close to where I needed to be. With that said, I will tell you that, for the money, I could not have made a better choice. The hotel had everything I needed, and best of all, some of the best room service food I have ever had. Bravo! I'll be back.
Comment from Hotel Management
Jan 17, 2015 by Hotel Mgmt, Hotel Management
We are happy that you found the Crowne Plaza Fairfield suitable for your business needs. We take great pride in our service and our food and we are very pleased that you had the opportunity to experience both. We hope that you will stay with us again the next time business bring you back this way. Have an excellent day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Front desk helpful.

Posted Oct 13, 2014
Upon arriving at hotel, all rooms with two beds were taken. Even though we requested two beds on Expedia, that information was not passed on to the hotel. The front desk were diligent in finding a solution and satisfying this customer.
Comment from Hotel Management
Apr 18, 2015 by Hotel Mgmt, Hotel Management
Thank you for taking the time to share your comments. We appreciate your business and will always do what we can to accommodate your requests. We are very happy in this case that an amicable solution was able to be met. Please come and visit us again in the future. Have a wonderful day.
4 out of 5
Recommended
by CCCfrom midway between the birds and skins

Worked for me

Posted Oct 11, 2014 on Hotels.com
Loved the pool. Don't forget to ask for a frig if you need one. I didn't realize there wasn't one in the room and wasted some great leftovers.
Comment from Hotel Management
Jan 3, 2015 by Hotel Mgmt, Hotel Management
Thank you for your comments. We are excited that you had an opportunity to enjoy the pool and the facility. Please come visit us again. Have an excellent day.