Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Very nice hotel at discounted price

Posted Jul 10, 2014
A very pleasant stay with accommodating staff, nice workout facilities and indoor/outdoor pools. The only thing missing was the continental breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2014
Pleasant and helpful staff. Convenient location. Nice looking indoor and outdoor pool, although I did not have time to enjoy them.
2 out of 5
by A verified traveler from montreal,qc

Once in a life time stay.

Posted Jul 7, 2014
When asked by an employee at the cafe situated in the hotel,if I could use their microwave I was declined, and not to mention there was no fridge in the room. Pretty crummy service.
Comment from Hotel Management
Jul 15, 2014 by Jerry, Hotel Management
Thank you for your feedback. I an not certain of the circumstances and will look into it, we do not have a microwave, but I am sure an alternative could have been offerred. Thanks for letting us know
4 out of 5
Recommended
for Everyone
by A verified traveler from benjamin

clean room. too much parties going on at weekends

Posted Jul 7, 2014
very small swimming pools and thousands of people. :) if u are going here for swimming pools I never recommend. only for stay is nice.
5 out of 5
Recommended
by A verified traveler

Posted Jun 18, 2014 on Hotels.com
We were only there for one night (arrived at 10:30 pm and left next day at 10:30 am). So really didn't get to see hotel. Room was nice, clean, comfortable
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Dirty Room and Temperature

Posted Jun 11, 2014 on Hotels.com
I was given and room and key and found that room to be dirty with the tv on. the front desk staff responded well and comped my breakfast. Overall, however, I was not pleased with this experience. The temperature of the lobby area was absolutely freezing - cranked up way too high for comfort.
Comment from Hotel Management
Aug 16, 2014 by Jerry, Hotel Management
Thank you for providing feedback about your stay. I apologize that you were given a key to a room that was not prepared. I have shared your comments with housekeeping and the front desk. I appreciate that the front desk took care of your situation, but know how frustrating it is to walk alll the way to the room to have that happen. I appreciate your feedback regarding the lobby temperatures.
5 out of 5
Recommended
for Everyone
by diquain from w

Fun

Posted May 27, 2014
Had a great time will visit again. The staff was nice
Comment from Hotel Management
Jun 4, 2014 by Jerry, Hotel Management
Great, thank you for sharing your feedvback!
2 out of 5
Recommended
by Daugherty Girls from Parsippany

Don't be fooled by the Hilton name

Posted May 26, 2014 on Hotels.com
My stay was horrible, the room smelled like mildew, poor lighting, and not clean. My patio door would not close because it was off track. The bed was like sleeping on water, I came for relaxation and ended up needing a chiropractor. The bathroom floor was dirty good thing there was a local Walmart near where I brought Clorox for the floor. I opened the bedside drawer only to find eaten chips in the drawer. The lobby is beautiful but the rest needs cleaning. Hilton should take note from Ritz Carlton. The rooms are outdated and the carpet was moldy and made me feel like I needed a respirator to breath. Thank god for febreeze .... So disappointed . There was not much to do around the hotel. Avoid a pool side room too much noise at night...
Comment from Hotel Management
Aug 9, 2014 by Jerry, Hotel Management
Thank you for sharing your feedback, I apologize your stay did not meet your expectations. Without finding your name I can not identify the room to comment on the specific issues, as this is very ususual and w e would like to investigate and take care of the situation. I met with our housekeeping team to ensure our room cleanliness meets and exceeds expectations. While our room refresh is scheduled this fall, we strive for high standards, so sorry we missed in your experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful weekend

Posted May 5, 2014
The hotel was lovely. The staff was really nice and the room was very comfy. The Ruth's Chris had delicious food but make reservations in advance.
Comment from Hotel Management
May 22, 2014 by Nicholas, Hotel Management
Thank you for taking the time to write a wonderful review of your experience. We thank you for your patonage and look forward to your return. Management